WAREHOUSING AUDIT ITEM CRITERIA

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1 WAREHOUSING AUDIT ITEM CRITERIA 1. Incident Reporting (a) Personal Injury & Near Miss (Sample 6 forms) (a) All sections of form are fully complete. (b) Was there LTI? How many days were lost before returning to work? (Whether on Suitable Duties or Pre-injury Duties). If returned to work on Suitable Duties, was a RTW Plan completed? (c) For Near Miss/Personal Injury report, was any identified corrective action implemented and effective? (d) Is there any evidence of a pattern of injury occurring? (b) Operational Incident Division (Sample 6 forms) (a) All sections of Operational Incident Form are fully complete. (b) Incidents are registered in LMS. (c) Incident is closed off in LMS upon incident being reviewed by Manager. Review incidents where Corrective Action was required? Was Corrective Action effective? F-110 P-230 Q-110 Q-100 F-100 P-220 Element 10, 11 Element 5.2, 5.6.2, 7, 7.5, 8 Element 10 (120) (28) (c) Accidents & Damages Incident F-111 P-240 Element 5.2, 5.6, 7.1, 7.5, 8 Element 7 Element 10 1

2 (d) Improvement Opportunity (Sample 3 forms) (a) All sections of Improvement Opportunity Form are fully complete. (b) Form is registered in LMS. (c) Copy of Documentation is kept on file. (d) If suggestion implemented, was it effective? (Sample 3 forms) Non Conformance/Improvement Opportunities received from Customers? F-112 P-221 Q-300 Element 5.2, 5.4.2, 5.5.3, 5.6.2, 5.6.3, 7.1, 7.5, 8 Element 7 MHF/SMS - Element 10, 11 (a) Did DGL process/forms need to be reviewed? If yes, what was the changed? If not, what was done about the non conformance? 2. Site Inspections Monthly (Store & safety equipment) (b) Fire Protection Service Provider documentation (review relevant documentation and undertake visual inspection) Evidence of servicing for each fire protection service criteria within specified frequency as per T-330 (sample 2 services). (review documentation for all monthly inspections) (a) Site inspections have occurred monthly. (b) All sections of form are fully complete. (c) Non Conformances indicated on inspection have a (F-100) warehouse incident form raised if not fixed same day. (d) Was corrective action required? Is evidence for plans for actions present? (e) Was the corrective action effective? T-330 Q-210 F-580 T-300 F-100 Element 6.3, 6.4 Element 8, 9 Element 8 (2) (154) (156) (3,170) (4, 85, 87) (26) (173) (174) (3,170) (4,85,87) (5) (6,144) (8,180) (13) (14) (18) (24,30,31) (25) (26) (32) (34) (35,37,164) (38) (39,40) (41) (48) (51,158) (55,56,57,58) (69,70,71) (75,78) 2

3 (86) (119) (120) (125,126,127,128,129,131,139, 146) (156) (162) Weekly (Safety Walk) (review documentation for all weekly safety walk inspections) (a) Site inspections have occurred weekly. (b) All sections of form are fully complete. (c) Was corrective action required? Is evidence for plans for actions present? Was the process formalized with the use of the improvement opportunity form F-112 as per improvement opportunity procedure P-221 (d) Was the corrective action effective for either F-590 or F- 112 F-590 F-112 P-221 Element 5 3. Inductions & Training (a) Induction Form is fully complete (sample 2 Casual, 2 Employee; 2 Contractor forms) (b) Documentation exists for warehousing labor hire (contact Labour Hire Agency and obtain names of 3 casuals utilised at site. Match to Induction Forms). (c) Induction register/prompt is in place and utilised by site. F-540 F-340 Q-320 Element 8 Element 6 (a) Site is following identified Training Schedule. (b) Training has taken place on time for at least 50% of scheduled site training thus far. (c) Training Attendance forms are signed by participants (sample 2 training programs). (d) Grey shading in Training Schedule is being reviewed annually by site management. F-260 T-510 Q-320 T-530 Elements 6.2.1, & 6.4 Element 8 Element 7,13,15 (10) 3

4 4. NHVAS where applicable where applicable 3 Monthly 3 Monthly NHVAS Fault Report & Repair (randomly sample last 12 weeks) (a) Driver Run Sheets are signed. (b) Fault Recording Forms (F-200) are completed by Driver. (c) Fault Repair forms are completed (as per P-280, P-530 & P-540). NHVAS Weekly Compliance (sample 4 weeks of forms) (a) Evidence of completed forms. (b) Form is signed and dated. F-230 F-220 F-200 P-270 P-280 P-530 P-540 Element 1, 2, 3, 5 F-550 Element 5, 6 where applicable 3 Monthly Service Provider (a) NHVAS Declarations have been signed. (b) NHVAS Preferred Supplier List (T-490) displays current Service Providers. (c) Samples of scheduled services reveals servicing has been conducted within specified frequency and supporting evidence documentation is maintained and accessible via Service Provider (sample 7 assets at random). (d) HSEQ 3 Monthly NHVAS Quarterly Compliance Report Report covers all of the below items: (a) No. of vehicles in accredited fleet. (b) Total no. of daily checks conducted and total no. of incidents where the check was not done. (c) Total no. of services & total no. of incidents were services were not carried out at the recorded intervals. (d) Total no. of fault repairs and total incidences when faults were not closed out. T-110 T-490 Q-380 T-100 Q-380 Element 3, 4, 5, 6 Element 5, 6, 7 4

5 5. Transport of DG (a) PPE and safety equipment DGL Drivers carry on vehicle complies with ADG Code (pg of ADG6) (sample 2 Drivers). (b) Evidence that DG Conformance Register (Driver Check) (F-190) is being completed for all DG dispatches by non- DGL drivers (sample 4 weeks). F-190 Q Selection & Management of Contractors (a) Evidence selected contractor has undergone assessment exists as per item (c) of Policy (sample 2 service providers). P-390 Q-190 Element 7.4.1, 7.4.2, Element 5 MHF/SMS - Element 5 7. Annual Emergency Response Plans (a) Positions of Responsibility are current in the Responsibilities Register. (b) Information in site ERP is current. (c) ERP Training is current for the site with evidence of training attendance sign off. (d) Evidence that 6 monthly ERP mock scenarios have occurred with evidence of training attendance sign off. (e) MHF s Only: Current site ERP is signed off by MFESB. Site specific ERP and Responsibil ities Register Q-290 T-510 F-260 Element 13 (12,17) 8. Goods Inwards & Goods Dispatch (a) Observation reveals processes are undertaken as per procedures (sample documentation for 2 Inwards and 2 Dispatch). P-110 P-140 P-145 F-160 LMS # Element 7.1, 7.5, 8 (28) 5

6 9. Container Unpack Procedure (a) Container Unpack Agreement Forms are being completed for DG/hazardous substances container unpacks (Locate 3 samples of completed Goods Inwards & Receipt Forms (F-160) identifying container unload undertaken and find corresponding F-150 Agreements). (b) Section 2 of F-150 is completed and signed. F-150 P-200 F-160 Element 7.1, 7.5, 8 (28) 10. Work Orders (sample 2 forms) (a) Work Order Request Form is fully completed. (b) Customer instructions have been recorded on/ attached to F-280. (c) Work Order is logged in LMS. F-280 P-750 Element 5.2, 5.6.2, 7.1, 7.5, Segregation HSEQ 3 monthly & as required 5 Yearly (site walk-around with site management) (a) Observation reveals compliance with segregation requirements in accordance with T-200 & T-220. (b) Damaged/quarantined product is segregated in designated areas. (a) Charts T-200 & T-220 are accurate and relevant. (b) Charts are dated within 5 yrs. T-220 T-200 P-160 Q-240 T-220 T-200 Element 7.1, 7.5, 8 Element 3 Element 3 (27) (28) (73) (27) 12. External Document Control Maria St only HSEQ Maria St Only: (a) Introduction of New Product Forms are being completed (sample 3 forms). (b) Observation reveals relevant products identified above are stored in suitable storage locations. (a) External Document Control Register is accurate, current and relevant. F-480 F-570 P-440 T-120 T-340 T-460 All Policies Element 2 Element 4.2.3, Element 1, 2 (182) 6

7 13. OHS Committees and Toolbox Monthly Meetings (a) If an OHS committee is established, meeting minutes reveal the group meets every 3 months at a minimum (sample OHS meeting minutes for past 3 meetings). (b) If an OHS committee is not established, Toolbox meeting minutes are available for every 1 month minimum and list OHS items (sample last 3 months Toolbox meeting minutes). F-210 Q-100 Q-220 Q-250 Q Licensing: Forklift Operators, DG Drivers (a) View photocopies of employee licenses for VMC, FLT and DG Transport where applicable to site (sample 5 of each license type as is applicable to site). Q-100 7