POSITION DESCRIPTION

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1 POSITION DESCRIPTION POSITION TITLE: BUSINESS UNIT: TENURE: LOCATION: CLASSIFICATION: Maritime Security Guards (MSG) Operations & Logistics Casual Townsville N/A NAME: DIRECT SUBORDINATES: Nil OTHER SUBORDINATES: Nil SUPERVISOR: Supervisor Security Services NAME OF SUPERVISOR: MANANGER: Manager Security Services NAME OF MANAGER: GENERAL MANAGER: General Manager Operations & Logistics NAME OF GENERAL MANAGER: NOTE: Signature confers acceptance of the duties, responsibilities etc detailed within. Page 1 of 7

2 PRIMARY PURPOSE OF POSITION: Reporting to the Supervisor Security Services, the primary function of the Maritime Security Guard (MSG) is to provide access control services to wharves and wharf-related areas within the Port of Townsville Limited (POTL) and to carry out protective security (including patrol/response duties) in accordance with instructions and as directed. This includes fulfilling the role of an Authorised Officer in educating port users, administering and enforcing the requirements of the Port Rules. The position also fulfils a coordinating and security role in emergencies. POSITION RESPONSIBILITIES: The Maritime Security Guard is responsible for the following:- Key Responsibilities Monitor Maritime Security Zones (LRZ/WRZ), wharf and wharf-related areas in the Port of Townsville including perimeters, POTL and customer assets, equipment and cargo. Performance Standards/Results Monitor and control access of all persons, to take preventative action against theft and maintain security of cargo terminals Patrol cargo terminals on foot to prevent and detect signs of intrusion and ensure security of gates and fences. Patrols will be both targeted (in response to any call for assistance) and random (to maintain a visible security presence). Respond to all queries in a professional and helpful manner; demonstrate a preparedness to advise and share basic information about POTL security service matters and the cargo terminal generally. Maintain diligent awareness of all onsite activity. Inspect and adjust security systems, equipment and machinery to ensure correct operational use and to detect evidence of tampering. Operate communication systems, i.e.: two-way radios, to ensure the Duty Officer is aware of your current location, and remain alert to all current activities in the cargo terminal. Operate electronic tablets for recording required details of all persons seeking access to the cargo terminal Identify and raise with Management, any opportunities to improve systems, processes and provide a more quality security service. Perform access control duties to assigned Maritime Security Zones, wharves or wharf related areas To perform access control to the allocated cargo terminal as rostered and directed by the Supervisor Security Services. Demonstrate an understanding of the responsibilities of a Maritime Security Guard under the Maritime Transport and Offshore Security Act 2003 (Cth) Demonstrate an understanding of a security guard under the provisions of the Customs Act 1901 (Cth) when controlling access to a cargo terminal. Page 2 of 7

3 Inspection of documentation (including identity documents) of all persons seeking entry to Maritime Security Zones, wharves or wharf related areas. Recording of identification details electronically Provision of security services including patrol of assigned security zone, wharf or wharf related area. Contribute to the safety, security and fire prevention of POTL and customer assets, equipment and cargo. Perform 100% (MSIC or photo identification) inspection and recording of all persons entering/exiting Maritime Security Zones and Cargo Terminals. Competent use of tablet based reporting systems. Recording activities on electronic log Provide first response, evacuation and emergency services notification and Monitor cargo and ship stores activities Screening passengers, baggage and cargo Controlling embarkation of people, baggage and cargo Recording activities on electronic log of all cargo activities within the cargo terminal Perform passenger screening as required during visits by cruise vessels Monitor passenger embarkation as required during visits by cruise vessels Respond to security incidents as they arise by directing the patrolling Port Services Officer or Police. Respond to security breaches and emergency situations as the Maritime Security Guard for a wharf or wharf related area, to assess the nature of the incident and respond as appropriate by contacting the relevant emergency services and POTL Duty Officer. Monitor safety and environment procedures within the Port area, including procedures related to the handling and storage of dangerous goods. Monitor the activities of small craft, vessels, vehicles and personnel movement and cargo handling within the Port area to contribute to security, safety and environment protection. Perform other duties as allocated by the Manager Security Services and/or the Supervisor Security Services. Security responses are timely Breaches and emergency situations are attended to and assessed immediately Relevant responses are initiated in a timely manner and documented. Any matters relating to dangerous goods, environmental and or safety issues are acted on immediately Monitor stevedoring activities and report spillage Any safety, security or environmental incidents relating to small craft or vehicles are to be reported to the Duty Officer Marine Services immediately and any actions recorded. Duties are performed effectively, and in a timely manner. Page 3 of 7

4 BEHAVIOURAL STANDARDS: Accountability Respect Teamwork Integrity Behaviours Achieving a zero harm culture Fostering teamwork and collaboration Maximising strategic effectiveness Striving for operational excellence Performance Standards Take ownership of your own performance and decisions and their impact on the business. Support the ownership that other people have for their sphere of work. Invite and actively listen to others points of view. Address issues or problems instead of waiting for others to do so. Take accountability for your performance and understand the impact of your behaviour on others. Set the example that you expect from others. Care for yours and other s health, safety and wellbeing. Maximize your contribution to sustainable development through support and respect of neighbouring communities. Embrace diversity and encourage recognition of individual and team contributions Work collaboratively to deliver the best outcome. Trust in the commitment and capability of others. Focus your collective efforts where they deliver the best outcome for the business unit. Open with people, customers, suppliers and the communities in which we operate. Treat everyone with fairness and honesty. Lead and perform work in a way that puts safety and the well-being of employees, stakeholders and the environment first. Understand and apply WHS policies and standards as they relate to your role. Demonstrate safe and healthy behaviours and environmental awareness. Address unsafe behaviours Share information with your team members/peers in a transparent manner. Manage differences of opinion directly and diplomatically Support management decisions. Understand the business objectives and the role you and your team has in achieving them. Support and articulate business unit goals Make data based decisions using relevant information. Ask questions when there is conflicting information in order to take the right actions. Effectively complete tasks that are part of the business plan. Take actions that optimise business unit performance and the use of resources today and in the future. Optimise the use of all resources Openly seek knowledge and apply new learning to improve processes and performance. Take initiative to find solutions to problems or challenges. Take customer/stakeholders needs and expectations into account when making decisions. Page 4 of 7

5 POSITION COMPETENCIES: Key Competencies Leadership Skills Technical and Analytical Skills Initiative and Innovation Customer Service Focus Prioritisation and Time Management Skills Communication Skills Professional Development Team Work Performance Standards/Results Engages and directs the work of team members to achieve the required outcomes Able to understand and manage diversity within a workgroup Manages conflict and prioritizes resources Communicates appropriately within and external to the team Consistently models appropriate behaviour to the team Work effectively on developing the team Demonstrates consistent logic, rationality and objectivity in problem solving. Demonstrates knowledge of environmental standards, systems, approvals processes and legislation. Demonstrated knowledge of project management and is able to apply that knowledge to ensure the efficient progression of projects. Ability to work with minimum supervision and to manage and direct others. Ability to solve complex problems and implement practical solutions within the context of progressing environmental approvals for major projects in an operating port. Takes steps to work cooperatively with POTL employees, contractors, port users, regulatory agencies and the public to progress projects. Adequate planning to ensure prioritisation of projects and allocation of resources to achieve business unit and organisational goals and objectives. Ability to communicate effectively with internal and external stakeholders to positively progress projects. Skills maintained at a level relevant to the position. Ability to work in a team environment, to manage and lead others and maintain effective working relationships to positively progress projects. Positive and proactive contribution to the I&P leadership team Ability to understand and consider alternative views POSITION INTERFACE: Internal All sections and employees External Maritime Safety Queensland Australian Border Force (Customs) Department of Infrastructure Office Transport Security Queensland Emergency Services Shipping agents and charterers Australian Defence Force and Foreign Defence forces Various training providers Ships master and crews Contractors All port users Queensland Rail/Aurizon/Pacific National Page 5 of 7

6 LIMITS OF AUTHORITY: The POTL casual Maritime Security Guard is authorised to: Undertake all duties as outlined in position responsibilities above in accordance with the Corporate Plan, Statement of Corporate Intent, Financial objectives and strategies, the annual budget and POTL s policies and Business Management System. The position will be appointed to undertake certain functions as an Authorised Officer under the Transport Infrastructure Act 1994 and the Transport Infrastructure (Public Marine Facilities) Regulation POSITION REQUIREMENTS: Mandatory Hold a current Security Officer/Crowd Controller's Licence. Experience or the ability to gain experience in operation of computer based recording and storage systems. Sound knowledge of security monitoring and patrol procedures. Sound knowledge of shipping procedures, workplace health and safety, hazardous cargo rules and guidelines as well as the ability to respond appropriately to emergency situations. Demonstrated knowledge of the Maritime Transport and Offshore Facilities Security Act 2003 (Cth) and Regulations as they relate to the control of access to Maritime Security Zones. Demonstrated knowledge of the Customs Act 1901 (Cth) as it relates to cargo terminals. Demonstrated knowledge of the Work Health and Safety Act 2011 and Sound communication, decision making, problem solving, planning and organising skills, as well as a familiarity with computer-based information, recording and storage systems. Possession of First Aid Certificate. Possession of a current open Queensland Open Driver s Licence. General computer skills in Microsoft Office applications (e.g. Word, Excel, PowerPoint) All employees have an obligation to comply with the Work Health and Safety Act 2011, POTL s Work Health and Safety policies, procedures and instructions to ensure a safe workplace. POTL s OHS Structure, Functions, Roles and Responsibilities (POT 457) identify the workplace health and safety responsibilities at each function and level within POTL. Desirable Knowledge of the Dangerous Goods Act, Emergency and Disaster plans Environment Protection Act. Restricted Radio Operators Licence Note: Incumbents are required to perform shift work on a causal basis. Page 6 of 7

7 SELECTION CRITERIA: Essential SC1 SC2 SC3 SC4 SC5 Demonstrated experience in the performance of duties as a security guard or ability to rapidly acquire same. Demonstrated knowledge of shipping procedures or the ability to rapidly acquire same Demonstrated ability to interpret security instructions, regulations and guidelines and to act on and provide advice in accordance with the appropriate security instructions. Ability to operate computer based recording and storage systems. Sound communication skills, both written and oral. SC6 Hold valid and current Queensland Security Licence Desirable SC6 SC7 Knowledge of the Dangerous Goods Act, Work Health and Safety Act 2011, Emergency and Disaster plans. Restricted Radio Operators Licence. NOTE: Applicants should specifically address each of the selection criteria, as short listing and selection will be based upon these selection criteria. Page 7 of 7