Simon Roberts, MSc Vice President Security DHL Express

Transcription

1 The threats to the Air Express Industry today, the methodologies needed to counter the threat and the importance of cross industry cooperation, intelligence sharing and the role of professional organisations. Simon Roberts, MSc Vice President Security DHL Express

2 The Issues impacting the Express industry today. More sophisticated threats. Security concerns, and civil unrest in the Middle East and North Africa, how did we manage the crisis? Additional and complex regulatory issues especially from the US and Europe. Customs introducing new security checkpoints and slowing shipment movement. Cost of new technology such as the Dual view x ray machines. The need for industry to communicate and lobby more effectively.

3 New and more sophisticated threats. On 29 th October 2010 the Air Express Industry almost had our 9/11. High explosives expertly concealed in two printer cartridges bound for the USA were discovered in Dubai and the UK.

4 New and more sophisticated threats. Inspire website magazine is allegedly published by the AQAP. It mocked the response of authorities in banning shipment of printer cartridges.

5 Security concerns and civil unrest in the Middle East and North Africa Civil unrest spreads in 2011 Algeria Tunisia

6 Security concerns and civil unrest in the Middle East and North Africa Civil unrest and dissatisfaction with regimes, the economy and food prices. Libya Bahrain Egypt

7 Security concerns in the Middle East and North Africa Alleged activities of AQAP in Yemen and Somalia

8 Our Operations in the Middle East Contingency Plans, Crisis Communication Plans, activated, 24 hour hotline manned. Operations continued. Some flight crew rehoused at the airport

9 Our Operations in the Middle East In Bahrain, DHL were the only Express company to continue operating throughout the troubles. KSQ BEY DAM OSM EBL KIK XQO XTV THR BPM CA TQD IQA BGW TLQ BSR KWI KDH LHE DEL JED RHU BAH DOH XJD DXB KHI MCT DJB 9

10 U.S. Government Military Contract for Iraq and Afghanistan ON THE GROUND IN THE AIR DELIVERING SUPPORT TO THE US MILITARY.

11 CTPAT: Globally Re Validated Globally Re Validated 10/10 6 Best Practices Identified including: Physical Security Risk Assessment SAFE Training Security Incident Database (SID)

12 Security Awareness For Employees (SAFE) MANDATORY GLOBAL SAFE MODULES General DHL Security Awareness Required for 1 SAFE Introduction to Security All Staff 2 Foundation of Security All Staff 3 Security in the Office and/or Facility All Staff 4 Fire Safety Procedures All Staff 5 Bomb Threat Guidelines All Staff 6 Information Security All Staff 7 Facility Security Armed Robbery Prevention and Preparedness All Staff Shipment Security and Integrity Required for 8 Shipment Security Courier/Ops Staff 9 Shipment Inspection Courier/Ops Staff 10 Recognition of Drugs Courier/Ops Staff 11 Recognition of Explosives Courier/Ops Staff Vehicle and Driver Security 12 Prevention of Theft from DHL PUD Vehicles 13 Hijack & Robbery Prevention and Preparedness Required for Courier/Ops Staff Courier/Ops Staff

13 Security Incident Database (SID)

14 Global Leader: TAPA Certification 170 sites TAPA Certified globally All key Hubs and Gateways: Europe: Leipzig Hub APEM: Central Asia Hub HK and SIN HUB Americas: US Hub, CVG and JFK Gateway UK: LHR and EMA Hub

15 Additional and complex regulatory issues from the US and Europe Ban on Printer cartridges from Somalia and Yemen to the UK. Restrictions on ERC Elevated Risk Cargo into the US.

16 Additional and complex regulatory issues from the US and Europe. New proposed requirements for x ray screening at every gateway. UK requirements for dual view x ray from December 2011.

17 Additional and complex regulatory issues from the US and Europe US requirements for 100% screening of all cargo from end of Different requirements from countries constantly changing.

18 Customs and Security; the impact on facilitation The changing face of Customs, from a trade and revenue regulator to a security controller. Press release 6 th January WCO will work closely with ICAO and IATA to strengthen air cargo security

19 Customs and Security; the impact on facilitation Express cargo is reliant on speed; we need to monitor increased Customs involvement and the impact on express cargo.

20 Customs and Security; the impact on facilitation Importance of international associations and trade bodies to lobby on behalf of our industry.

21 Cost of emerging technology New technology available such as dual view x ray; but at high cost.

22 Cost of emerging technology Explosive detection is effective but can slow transit time unless used as a risk based measure. DHL spending in excess of US$30 million on new security technology

23 Key Messages There are a number of trade bodies and associations acting on behalf of its members and businesses. Conference of Asia Pacific Express Carriers

24 Key Messages We need a risk based approach; one size does not fit all. Many of the organisations understand the challenges but we need more industry leadership, particularly in the Middle East Region.

25 Key messages Need for more dialogue and cooperation in the air express industry and respective associations. The requirement for the industry to have more representation in the Middle East!

26 Thank you. Simon Roberts, Vice President Security, DHL Express.