Parcel Post Compendium Online Solomon Islands Postal Corporation. SB - Solomon Islands SBA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 9 Insured air parcels admitted 10 Marking used for insured parcels 10.1 CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided Parcels with advice of delivery 13 Admission of advice of delivery for Page 1 of 9

2 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance Consignment service 16 Consignment service by bilateral agreements provided 23 Customs clearance fee collected for for all items declared at customs Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements 24 Administration fees collected for parcels subject to export customs clearance Name: Function: Address: Mr Begnal Meleha Manager Office of Exchange and Delivery office P.O. Box 1930 Honiara SOLOMON ISLANDS Tel: 1: (+677) : (+677) Fax: (+677) Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs Inbound parcels Outbound parcels Inbound parcels Outbound parcels Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SBD SDR Period of charge, if not daily per week Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection Page 2 of 9

3 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Period of retention 32 Period of retention for parcels 32.1 rmal period 30 Day(s) 32.2 Exceptional period 60 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 60 Day(s) 33.2 Exceptional period 60 Day(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: Mr Begnal Meleha Asst. Manger Office of Exchange Address: P.O. Box 1930 Honiara SOLOMON ISLANDS Tel: 1: (+677) : (+677)22129 Fax: (+677) solpost_4@hotmail.com Begnal.Meleha@solomonpost.com.sb Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted Special provisions - Force majeure Service to customers 39 On-line tracking provided Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Office name: Name: Function: Ms Rees Lagusu Asst. Manager, Parcel Section, Office of Exchange Address: P.O. Box 1930 Honiara SOLOMON ISLANDS Tel: 1: (+677) : (+677)22129 Fax: (+677) Rees.Lagusu@solomonpost.com.sb Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 13:00-16:30 Tuesday 08:00-12:00 13:00-16:30 Wednesday 08:00-12:00 13:00-16:30 Thursday 08:00-12:00 13:00-16:30 Friday 08:00-12:00 13:00-16:30 Saturday 08:00-12:00 - Sunday - - Page 3 of 9

4 Languages English National Holidays 41.1 National holidays National holiday in 2015 Month Day(s) National Holidays - Description January 1 New Year's Day April 3 Good Friday June 8 Temotu Provincial Day July 20 Renbel Provincial Day July 31 Observed as Guadalcanal Provincial Day August 1 Guadalcanal Provincial Day August 3 Makira & Ulawa Provincial Day August 14 Observed as Malaita Provincial Day August 15 Malaita Provincial Day December 7 Western Provincial Day April 4 Holy Saturday April 6 Easter Monday May 25 Whit Monday June 12 Observed as Queen's Birthday June 13 Queen's Birthday July 7 National Independence Day December 25 Christmas Day December 26 National Day of Thanksgiving Regional holiday in 2016 Month Day(s) Regional/Local Holidays Localities and description February 25 Choiseul Province June 2 Isabel Day June 8 Temotu Province Day June 29 Central Province July 20 Renbel Province August 1 Guadalcanal Province National holiday in 2016 Month Day(s) National Holidays - Description January 1 New Years Day March 25 Good Friday March 26 Holy Saturday March 28 Easter Monday June 10 Queen's Birthday, Friday 10th June To be observed as Public holiday. June 11 Queen's Birthday. [Friday 10th June To be observed as Public holiday] July 7 Independence Day July 16 White Monday December 25 Sunday 25th. [Monday 26th December to be observed as public Holiday] December 26 Monday 26th December to be observed as public Holiday. December 27 National Day of Thanksgiving. Regional Holidays 41.2 Regional holidays Regional holiday in 2015 Month Day(s) Regional/Local Holidays Localities and description February 25 Choiseul Provincial Day June 2 Isabel Provincial Day August 3 Makira Ulawa province August 15 Malaita Province December 7 Western Province Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Page 4 of 9

5 Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: HONIARA Mr Begnal Meleha Manager Office of Exchange & Office of Delivery Address: Solomon Islandas Postal Corporation P.O. Box 1930 Honiara SOLOMON ISLANDS Tel: 1: (+677) : (+) Fax: (+677) SBHIRA Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 13:00-16:30 Tuesday 08:00-12:00 13:00-16:30 Wednesday 08:00-12:00 13:00-16:30 Thursday 08:00-12:00 13:00-16:30 Friday 08:00-12:00 13:00-16:30 Saturday - - Sunday - - Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name HONIARA IMPC Code SBHIRA Tel (+677)21822 Fax (+677)20440 Hours of operation Mon-Fri: :30 and Sat & Sun close From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-13:30 Monday Wednesday Friday Monday 13:31-23:59 Tuesday Thursday Monday Tuesday 00:00-13:30 Tuesday Thursday Monday Tuesday 13:31-23:59 Wednesday Friday Tuesday Wednesday 00:00-13:30 Wednesday Friday Tuesday Wednesday 13:31-23:59 Thursday Monday Wednesday Thursday 00:00-13:30 Thursday Monday Wednesday Thursday 13:31-23:59 Friday Tuesday Thursday Friday 00:00-13:30 Friday Tuesday Thursday Friday 13:31-23:59 Monday Wednesday Friday Saturday 00:00-23:59 Monday Wednesday Friday Sunday 00:00-23:59 Monday Wednesday Friday Definition of zones Zone 1: Zone 2: Zone 3: Honiara; Ranadi Auki; Gizo; Munda Lata; Tulagi; Kirakira; Taro; Burala; Yandina Arrival at office of exchange: 14:00 Customs clearance times: Items subject to customs duty: 24 hours Page 6 of 9

7 - Annexes Items not subject to customs duty: 0 Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name HONIARA IMPC Code SBHIRA Tel (+677)21822 Fax (+677)20440 Hours of operation Mon-Fri: :30 and Sat & Sun Close From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-13:30 Monday Wednesday Friday Monday 13:31-23:59 Tuesday Thursday Monday Tuesday 00:00-13:30 Tuesday Thursday Monday Tuesday 13:31-23:59 Wednesday Friday Tuesday Wednesday 00:00-13:30 Wednesday Friday Tuesday Wednesday 13:31-23:59 Thursday Monday Wednesday Thursday 00:00-13:30 Thursday Monday Wednesday Thursday 13:31-23:59 Friday Tuesday Thursday Friday 00:00-13:30 Friday Tuesday Thursday Friday 13:31-23:59 Monday Wednesday Friday Saturday 00:00-23:59 Monday Wednesday Friday Sunday 00:00-23:59 Monday Wednesday Friday Definition of zones Zone 1: Zone 2: Zone 3: Honiara; Ranadi Gizo; Munda Lata; Tulagi; Kirakira; Taro; Burala; Yandina Arrival at office of exchange: 14:00 Customs clearance times: Items subject to customs duty: 24 hours Page 8 of 9

9 - Annexes Items not subject to customs duty: 0 Last validation date: Page 9 of 9