If merchant is restaurant, CreditCall recommended setup is: - Nashville front-end to Omaha HC (host capture) back-end

Transcription

1 Onboarding First Data Rapid Connect through CreditCall gateway Supported First Data Front-ends via Rapid Connect: - Nashville - Cardnet - Buypass Supported First Data Back-ends via Rapid Connect: - North (via Terminal Capture - PTS Settlements) - South (via Host Capture) - Omaha (via Host Capture) If merchant is restaurant, CreditCall recommended setup is: - Nashville front-end to Omaha HC (host capture) back-end Additional information that is necessary during Onboarding: Nashville Front-end Group ID = Cardnet Front-end Group ID = In the First Data merchant account setup web interface, the options for Equipment Code for Poynt Smart Terminals via CreditCall are either: 1. CREDITCALLHCRC Retail / MOTO Host Capture (Omaha) - AA1192 / RCR CREDITCALLLTDGTWRC Retail / MOTO Terminal Capture (North) - AA104Q / RCR004

2 For Existing Poynt merchants who were originally boarded on CreditCall Nashville TCR014 / DL Host integration, the merchants will need brand new account boarding through Poynt s Reseller Portal with their new Rapid Connect Setup Sheet information. The required fields of information for Rapid Connect are: - First Data Rapid Connect Merchant Number This is an alphanumeric field and can be up to 16 maximum characters. This is entered on the third tab of Poynt onboarding screen. o The length for the Merchant account differs with the Frontend platform: Nashville normally 7 digits BuyPass normally 4 digits Cardnet normally 12 digits - First Data Terminal ID (The alphanumeric Rapid Connect Terminal ID. The maximum length is 8 and entered on the third tab of Poynt onboarding screen) - First Data Group ID (The 5-13 character alphanumeric Rapid Connect Group ID for the Merchant and entered on the second tab of Poynt onboarding screen. See the reference matrix.) - Amex Charge Description (The Amex Charge description is only required when the merchant is setup to process Amex transactions via North back-end. This is supplied by First Data for a Merchant and should only allow upper-case letters, numbers and space characters of up to 23 in length. This is usually the exact same as the DBA Name in ALL CAPS and is entered on the first tab of Poynt onboarding.) - Settlement Mode Select Terminal if your back-end is North PTS. Select Host if your back-end is Omaha or South. - North PTS Merchant Number (If your merchant is settling on North PTS back-end, this field is required and is entered on the first tab of Poynt onboarding. This is the North MID.) - MCC (Merchant Category Code)

3 Reseller Portal Add Merchant: 1. Merchant Info:

4 2. Processor Info:

5 3. Store Info: After boarding is successfully completed, Poynt Engineering Team will ensure the new account boarding is merged with the merchant s original Poynt account login view. Example of a First Data Rapid Connect Terminal Capture (North) confirmation Sample Rapid Connect Configurations Sheet Subject: FDCSecur Point of Sale Configuration Sheet Notification The following information is required in order to facilitate proper merchant set-up for transacting through First Data. Merchant Information (Reference Information for Reporting Purposes) DBA Name: MERCHANT BUSINESS NAME Address: MAIN STREET City: SAN FRANCISCO State: CA Zip: Point of Sale Configuration Information: Your application provider will be sending the transactions to First Data through a solution called Rapid Connect( ). Before, sending your first transaction, the following information is required to program your Point of Sale Solution to communicate with the Rapid Connect environment. Terminal ID: Merchant ID:

6 Point of Sale Solution Name: CREDITCALLLTDGTWRC Group ID: If you are using an Independent Software Vendor or Gateway provider, please contact them directly if assistance is needed in programming your point of sale solution. CUSTOMER SERVICE: Use the Terminal ID and Merchant ID above any time you need assistance from Customer Service regarding authorizations, settlement, funding issues, statement questions, etc. The phone number for Customer Service can be found on your monthly statement. Card Type Entitlements: This information is for reference only. DISCOVER # JCB # VISA # AMEX # DINERS CLUB # MASTERCARD # AMEX OPT BLUE #