Hayat Communications A gateway to innovate and channel to communicate

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1 Hayat Communications A gateway to innovate and channel to communicate

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3 About Us Hayat Communications Company KSCC (HCC) is a publicly listed company in the Kuwait Stock Exchange focused on the communications industry. HCC is a service provider for the design, supply, build and management of all various types of fixed line and wireless networks, namely, the mobile industry, fiber roll-out, security and surveillance, Enterprise, IT and low voltage sys tem. HCC is considered a top tier partner in the communications specifically. secto r across the Arabian Gulf

4 Vision & Mission Vision Being the partner of choice as a major service provider of networks in communications and technology. Mission Accommodating evolving communications through innovation, user-friendly solutions and our professional management team.

5 Hayat Geographic Presence Hayat corporate presence extends to UAE, Oman, Qatar, KSA, Bahrain, India with more than 1200 specialized employees. HCC founded in 1999 as a small, limited liability company and became a Kuwait shareholding company in 2007 in the Kuwait Stock Exchange market

6 Board Of Directors Amer A h m e d B a z i e Al-Yaseen Imad Habib Hassan Jowhar Hayat Abdulaziz Ghazi F ahad Alnafisi Talal Thunayan Mashari Al-Yaquot Abdullah Sayer Bader Al-Sayer (Chairman) ( Vice Chairman & CEO) ( Board Director) (Independent B oard Director) (Board Director) Execu tive Management Emad Arafa (EVP - G M Kuwait ) Wissam Abboud (EVP - Finance)

7 ISO Cer tificates

8 Services N e t w o r k ing & IT Solutions E n t e r p r i s e and S e c u r i t y solutions Low V o l t a g e & C a b l i n g D e s i g n, P l a n n i n g and optimization L o g i s tics M a n a g e d S e r v i c e s S u p p o r t and T r a i n i n g Roll O uts B u s i n e s s P r o c e s s Ou t s o u r c i n g Solutions

9 Ent erprise & IT Solu tions We look at IT & Communication issues strategically, in the broader context of our client's business. Our experts provide an objective and independent perspective to help customers realize the full potential of their IT resources, investments and assets. Our Enterprise Solutions portfolio offers: Data Switching IP Telephony system with advance d voice me ssaging. V i d e o Confe rencing W A N & L A N Servers & Storage S ecurity Public Address AV Solutions Smart Board Solutions

10 Design, Planning and optimization Drive Test and Optimization: Perform full design, and optimization of radio networks including drive tests, collection of data, post processing of data and analysis to bring the network level to the highest KPI s and as per customer s expectations. Network Information monitor (Traffic statistic / Alarm) Network Data collection Routine Report (daily / weekly / monthly / cluster report) Problem Record Network Analysis (Traffic statistic / Alarm / Data Configuration / parameter) Network Adjustment (Solution / Adjustment action / Validate / Optimization report) Trouble shooting (Subscriber complaint / Network abnormal situation Adjustment / Test /Validate) Monitor and analysis (KPI) the site expansion Routine Meeting (Network situation feedback and work plan / customer satisfaction) Network capacity, forecasting, coverage analysis, optimization and give expansion suggestion with planning data Testing route plan Testing tool prepare Testing engineer arrange Testing data collection and analysis/report. Validate testing Final testing report Interference analysis and propose interference solution According to testing report change antenna azimuth / down tilt Record history data and current value

11 Logistics Warehouse: We possess long-term leased Open Yards as well as Closed Warehouses for storage of communication equipment, ancillaries, Towers and steel structures. These warehouses are fixed with all safety standards including Fire Extinguisher system, automatic sprinkler system, Smoke & Heat detector; Fire proofed steel structure, etc. First Aid Kits are provided at common areas as stipulated by the safety standards approved by Kuwait Fire department. We also utilize internal CCTV cameras for 24 hours monitoring of storage areas from Warehouse offices as well as from our main offices. The warehouses are provided with 24 hours security staff monitoring. In-Out access and goods /material movement is tightly controlled by security staff and stringent documentation. Logistics Activities: We maintain experienced Purchase & logistics Team with expertise in international freight handling, material movement and logistics on various modes of transport like Air, Sea and Road transport. Customs Clearance Activities : We have a strong specialized team for Customs Clearance experienced at all Kuwait ports (Land, Sea and Air ). They have years of service in Kuwait and are tied up with recognized Customs Clearing Agents and freight forwarders with excellent infrastructure.

12 Managed Services Network Field Maintenance: Preventive & Corrective Maintenance of Core Network Elements ( MSC, BSC, BTS ) Transmission Systems Access Networks like Wimax, FTTH etc Fiber Networks Electrical Equipments & other Facilities Support Services like: Hardware software upgrades Rental Management EB Payment Management Diesel Filling Management 3rd Party activity coordination Site Access management Security Services Transition Management SWAP Management Transmission Network Audit for Network Backbone & Access level of Fiber/HDSL/ADSL/SAT COM/Microwave links Technical Support And Process Management Technical Help Desk Acceptance Testing Type Approval Testing Process Management activities Logistics & Vendor Management Spares Rotopool Management Spares Management Warehouse Management Repair & Return coordination 3rd party Vendor Management

13 Managed Services Network Monitoring & Operations: Fault Management & Trouble shooting Management Root Cause Analysis Support & Reporting Upgrade/Capacity Management Configuration Management KPI Measurement Backup management & Recovery support Database Management Remote Infrastructure Alarm monitoring and resolution Onsite and remote Infrastructure monitoring Field Scheduling & Dispatch Management

14 Roll Outs Site Search: Site search based on the search ring criteria defined by the planning for site acquisitions. To prepare a search ring report with relevant ranking from acquisition point of view. Site Surveys: Based on the nominations to arrange the candidates for site survey. Arrange for an initial and technical survey. Conduct a health and safety assessment. Create and submit a site survey report. Assess for any issues related to radiation hazards. Site Design Document: Prepare site drawings / design documents which include all the related information related for Site building. Layouts, height of the building / structure proposed etc. Details of power source and the power cable routing from the source. Photographs of the entire exterior building, views of telecom installation locations, access to site and telecom installation.

15 Roll Outs Site Acquisition: The work undertaken for site acquisition includes new Radio Base station sites, In-building sites, shared sites and includes private, government and semi-private sites Negotiate rentals and complete lease contract formalities with site owner(s) Prepare the agreement template based on the CUSTOMER format Signature of required owner(s) / landlord(s) / company management on the Lease contract All other permits and permissions from local government authorities as stipulated Site access and entrance to the site is available 24 X 7 to CUSTOMER Landlord management to facilitate the rollout and operations during the contract period

16 Roll Outs Civil Works: Providing Comprehensive Turnkey Infrastructure Work for GSM Sites including Supply and Installation of: Roof Top Towers : 3 Legged Grid Masts, 4 Legged Self Supporting Towers, Wall Mounted Poles and Self Supporting - Non Penetrating Poles. Monopoles Greenfield/Dessert Towers Equipment Container : 25 M, 30 M & 40 M : 40 M, 60 M, 75 M, 100 M. : Fitted with Air conditioners, Fire Protection Systems, Electrical Power Systems and Lighting, Cable Trays and Earthing Systems. Diesel Generators : Single Generators and Twin Generators Cell on Wheels (GRDS ) 30 M Camouflaged Structures like Palm Trees, Minarets, Water tanks etc. Site Fencing (including Foundations and Leveling) and all related works

17 Roll Outs Telecom Works: Supply of Antennas, Feeder Cables, Connectors and other GSM Ancillaries Internal and External Works which include Installation and commissioning of Base stations, Antennas, Feeder Cables, hybrid cables, junction box, Cable Trays, Power Systems and Battery Banks Installation, commission and Alignment of Microwave links Supply and Installation of Power Systems and Battery Banks Design and Implementation of In building Solutions ( IBS ) and repeaters Swaps Upgrades SRAN Implementations 2G / 3G / LTE / Wimax Implementations Site Design Documents Our close attention to detail and intensive quality control procedures have contributed to the number of prestigious and large sites where we have provided indoor coverage. Our teams have designed and done in building solutions for high profile areas like airports, shopping malls, 5-star hotels, as well as many high-rise buildings. OSP Works: Hayat has an in-house specialized team which has implemented numerous projects and interacted with government authorities over the years. Hayat prides itself as being a competitive lowest cost denominator when it comes to implementation, operations, and maintenance of these networks.

18 Roll Outs Infrastructure: Designing of infrastructure as per local authorities and / or customer requirements: Technical Surveys & documentations Construction, commissioning & testing All components such as: Duct routes Manholes & Hand holes Sub-ducting Direct buried services Over & underground warning elements Enforcement & protection construction Vertical & Horizontal Cable tray systems Transmission Networks & Equipment: All Active components like PDH & SDH systems, Multi Media-Converters, Multiplexers etc. Designing & planning simple & complicated transmission solutions Technical Installations Configuration & testing Operating & maintenance Passive Transmission Media: All kind of end-to-end transmission cables like Fiber Optic, Copper, twisted pair & special control cables etc. Designing passive networks Technical surveys & documentations Cable laying Jointing & splice terminations End to end testing Maintenance & Repairing

19 Camouflage Solutions Hayat Communications is proud to present yet another feat in its service offerings portfolio called the camouflage solutions. The camouflage solutions help integrate the camouflage and concealment application with contemporary structures with naturalistic environments, or with existing structures for industries. The Requirement of camouflaged solution arises due to following reasons: The local operators are facing site document authorization from government Rules does not allow the sites to be installed on residential houses Land lords do not allow excavations due to underground services Plug and plan sites that we can install and remove accordingly Aesthetic of site is acceptable to important buildings Special Sites Designs: Hayat in coordination with the supplier worked towards the different camouflaged solutions for the roof top and Greenfield sites. Water Tank Minaret Advertising Sign Board Palm / Pine Trees

20 BPO Hayat Communications offers cost effect Business Process Outsourcing solutions. Outsourcing routine non-core activities help companies to focus on their core activities, reduce overhead, improve ethciency and offers stathng flexibility Logistics Management: Hayat has extensive experience in all areas of logistics management including stock planning, freight arrangements, custom clearance, warehouse management, distribution of items, min-max control, return of goods, liquidation, ageing management etc. Hayat is tied up with the leading freight movers and customs agents in Kuwait and in the region for faster turnaround times. Hayat also have both open and closed warehouses matching international standards. We offer logistics management of both tradable inventory items and heavy equipment. Document Management: Hayat offers cost effective document management & storage solutions. We collect, scan and store soft and hard copies for later reference / retrieval. We offer to collect documents from your retail locations / branches and perform necessary quality checks as per your requirements before the same is scanned and stored. Fulfillment: Hayat offers solutions for companies on fulfilling their routine business requirements like shrink wrapping, bulk packaging, bundling of promotional items, delivery services etc

21 Hybrid Solutions Hybrid power is a powerful concept that enables unprecedented monitoring & control capabilities and is especially suited to manage renewable energy sources in the Telco environment. Furthermore it supports operators to considerably reduce the operational cost of their BTS sites and to improve the visibility of the energy consumed with additional modules chosen based on the operator s needs. Allows operators to considerably reduce their operational cost of their sites with an expected fuel savings of more than 40% Reduction in Genset operation of more than 50% This can lead to an overall operation cost reduction of up to 50%, reduction in CO2 (more than 50%), and return of investment (ROI) of less than 3 years Financing of the solution is also an option terms are subject to number systems and duration Hayat Communications has built an enviable track record in the quality of our service division. Commonly associated with the very best the region has to offer in both planning and execution, the company s services include Site Search / Surveys, Site Acquisition, Site Design, Civil Works and Telecom Implementation [ BTS, IBS, BSC & MSC]. Telecom equipment experience extends also to the 2G / 3G / LTE and WiMAX solutions in a multivendor environment The Hybrid solution consists of the following components: Deep-cycle capable batteries Diesel generator Management Module Energy Manager for site energy management Air-conditioning Management Module Diesel Fuel Monitoring Module Remote Access & Control Module (optional) Battery Management Module

22 Power Solutions In today s environment where competition is fierce; Operators need to concentrate all their efforts in increasing their market share. Dealing with multiple suppliers in non-core activities is an unnecessary burden. It is with this in mind that Hayat Communications has developed a power solution that addresses many challenges that Operators may face today and translated them into significant CAPEX savings and a single point of accountability. Hayat Communications provides all required components such as diesel generators, fuel tanks and Automatic Transfer Switch. Each solution will be tailored to answer each customer s specific requirements. Once the appropriate configuration has been determined, Hayat Communications leases the power solution for a fixed monthly fee. Complete Services: At Hayat Communications, renting equipment is only one part of the solution. In addition to state-of-the-art equipment, our technical team will provide you with a full turnkey experience. Our dedicated team will deliver and install the equipment. At the customer s request, we can refuel the generators whenever and wherever necessary. We will perform all the preventive and corrective maintenance to assure you a piece of mind. Response / Support: We understand that any unplanned interruption in power will cause significant disruption to your business. Ensuring continuity to your business is paramount to us so with technicians deployed all around the region, you can count on one of the fastest response time in the market, hence translating into minimum unplanned outage. Key Benefits: CAPEX savings: No need to purchase hardware OPEX savings: One company performs all tasks Less hassle: Operator can focus on active equipment & core activities.

23 Rapid Deployment Site Solutions m Square/Triangular: These types of Sites are installed on the ground in open area. Precast Concrete Blocks are used for Tower foundations, Guy Supports / Shelter / Generator Foundation. Tower can be Erected Up to 60 M. Square Guyed Tower/ Triangular Tower Guyed Wires and other accessories OB light and lightening arresters Fully assembled Shelter Fencing Generators ATS if twin DG s are used Precast Concrete Blocks for Tower/Shelter/Generator/ Fuel tank Tower Specifications: Survival Wind speed of 162 km/h Operational Wind speed of 126 km/h 6 GSM Antenna 5 Nos. of 0.6 m Microwave antenna 6 Nos. of 0.3 m Microwave antenna or 6 GSM + 3 X 1.2m Microwave antenna Shelter Specifications: Shelters are 2.8 X 2.8 X 2.8 M( L X WX H) external dimensions or as per Customer requirements Roxtec Entry ports Indoor Cable tray Main Distribution Board 3 Nos. Split Air conditioners of BTU All Electrical Fittings

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