STOREKEEPING AND STOCK CONTROL

Transcription

1 STOBUS1 JUNE 2012 EXAMINATION DATE: 5 JUNE 2012 TIME: 09H00 11H00 TOTAL: 100 MARKS DURATION: 2 HOURS PASS MARK: 40% (BS-SK) STOREKEEPING AND STOCK CONTROL THIS EXAMINATION PAPER CONSISTS OF 4 SECTIONS: SECTION A: CONSISTS OF: (i) 10 MULTIPLE-CHOICE QUESTIONS (10 MARKS) (ii) 5 TRUE OR FALSE QUESTIONS (10 MARKS) (iii) 10 MATCHING-STATEMENT QUESTIONS (10 MARKS) SECTION B: SECTION C: SECTION D: CONSISTS OF 4 SHORT QUESTIONS CONSISTS OF 4 LONG ANSWER QUESTIONS CONSISTS OF 3 INTERPRETATIVE QUESTIONS ANSWER ONE OF THE QUESTIONS (10 MARKS) (40 MARKS) (20 MARKS) INSTRUCTIONS: 1. Read the following instructions carefully before answering the paper, as failure to act upon them will result in a loss of marks. 2. Write your answers in your answer book, which is provided in the exam. 3. Ensure that your name and student number are clearly indicated on your answer book. 4. Write your answers in either blue or black ink in your answer book. 5. Read each question very carefully before you answer it and number your answers exactly as the questions are numbered. 6. Begin with the question for which you think you will get the best marks. 7. Note the mark allocations for each question give enough facts to earn the marks allocated. Don't waste time by giving more information than required. 8. You are welcome to use diagrams to illustrate your answers. 9. Please write neatly we cannot mark illegible handwriting. 10. Any student caught cheating will have his or her examination paper and notes confiscated. The College will take disciplinary measures to protect the integrity of these examinations. 11. If there is something wrong with or missing from your exam paper or your answer book, please inform your invigilator immediately. If you do not inform your invigilator about a problem, the College will not be able to rectify it afterwards, and your marks cannot be adjusted to allow for the problem. 12. This paper may be removed from the examination hall after the examination has taken place. DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 1 OF 7

2 SECTION A (30 MARKS) (i) MULTIPLE-CHOICE QUESTIONS Choose the correct option for each of the following. Write only the question number and your chosen answer. For instance, if you think that the correct answer for number 1 is, then write it as Which of the following is not a store keeping activity? logistics storage packing quality inspection 2. Stores must keep buyers informed about: special orders. performance of employees. receipt of orders. quality of material. 3. Service level is dependent on the nature of: the product. the material. the needs of customers. All of the above. 4. What is the aim of a job description? show hours of work show objectives of work show duties Both and. 5. What percentage does Group A represent of the total number of items in ABC analyses? 35% 12% 10% 70% DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 2 OF 7

3 6. In South Africa we use the system to number articles. FIFO ABC UPC EAN 7. Which of the following is not a factor to be taken into account when selecting a suitable storage system and layout? materials purchasing building equipment 8. The objectives of business logistics are to: maximise receiving. increase inventory holding. decrease distribution costs. None of the above. 9. Logistics management can be described as management of two important material or flows, namely: physical supply management and physical distribution management. physical warehouse management and physical transportation management. physical supply management and physical transportation management. physical warehouse management and physical distribution management. 10. The level of logistical planning is: budget planning. strategic planning. tactical planning. Both and. [10] (ii) TRUE OR FALSE QUESTIONS Choose whether the following are True or False. Rewrite false statements to make them true. 1. In years gone by in South Africa, people could be employed or retrenched to suit the fluctuating demand placed on the firm. 2. The personnel budget is the 'umbrella budget' into which all the information and requirements contained in the other three budgets must fit. 3. Safety stock is the stock levels at which a replenishment order is issued to ensure timely replacement of stock. 4. A flow chart can be described as a diagram that shows a sequence of operations in a process. 5. The employees of the company are not responsible for stock control. [5 2 = 10] DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 3 OF 7

4 (iii) MATCHING-STATEMENT QUESTIONS Match the statements in Column B to the terms in Column A. Write down the answers only, for example 1.. Column A Column B 1. replenish a passageway separating seating areas or areas in which material is stored 2. policy carry and store material 3. perpetual an accepted rule of action or conduct 4. incumbent the amount left over after the requirements have been met 5. principle (e) means continuous 6. MRO (f) any of the figures 0 to 9 7. surplus (g) to replace an item that has been used, issued or sold 8. digit (h) maintenance, repair and operating supplies 9. bin (i) holder of position 10. aisle (j) a set of rules or guidelines [10] [30] DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 4 OF 7

5 SECTION B: SHORT QUESTIONS (10 MARKS) QUESTION 1 Name three responsibilities of the storekeeping operation. [3] QUESTION 2 List two problems that will occur when material is damaged. [2] QUESTION 3 Identify the various levels of logistical planning. [3] QUESTION 4 Describe the capital budget. [2] [10] DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 5 OF 7

6 SECTION C: LONG ANSWER QUESTIONS (40 MARKS) QUESTION 1 List five important responsibilities that are necessary if the store's function is to be both efficient and effective. (5) Name five responsibilities of the store function. (5) [10] QUESTION 2 Name the five types of fixed order quantity systems in use today. (5) List the benefits of the MRP system. (5) [10] QUESTION 3 Identify the types of storage cells generally encountered in warehouse operation. (4) Name the six advantages of the item numbering system. (6) [10] QUESTION 4 Name the five basic documents used as sources of information that must be posted to the store's records. (5) Identify the general objectives of good storage methods. (5) [10] [40] DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 6 OF 7

7 SECTION D: INTERPRETATIVE QUESTIONS (20 MARKS) ANSWER ONE OF THE QUESTIONS QUESTION 1 List the information that should be contained in an accident report. (9) i. What rules relate to the custody of the store or warehouse? (7) ii. List four examples of warning devices in safety assurance programmes. (4) [20] OR QUESTION 2 Identify the five user benefits of the MRP system. (5) Name the departments in the firm that require notification that goods have been received. (4) i. Identify the activities included in the ASME standards for flow process charts, and give their respective definitions. (10) ii. What is a task? (1) [20] QUESTION 3 OR What systems and sub-systems form part of the material management system? (7) Identify the advantages of having a policy and procedures manual. (5) i. Outline the general framework of the policy and procedures manual. (7) ii. What is a job description? (1) [20] [20] Section A: 30 marks Section B: 10 marks Section C: 40 marks Section D: 20 marks TOTAL: 100 MARKS DAMELIN CORRESPONDENCE COLLEGE JUNE 2012 PAGE 7 OF 7