PUBLIC SAFETY and INFRASTRUCTURE & DEVELOPMENT 5/27/ E Grand River, Board Chambers, Howell, Michigan :30 PM

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1 PUBLIC SAFETY and INFRASTRUCTURE & DEVELOPMENT 5/27/ E Grand River, Board Chambers, Howell, Michigan :30 PM AGENDA 1. CALL MEETING TO ORDER 2. APPROVAL OF MINUTES Meeting minutes dated: April 21, APPROVAL OF AGENDA 4. REPORTS 5. CALL TO THE PUBLIC 6. RESOLUTIONS FOR CONSIDERATION: 07 Administration RESOLUTION AUTHORIZING REORGANIZATION OF BOTH 911- CENTRAL DISPATCH AND EMS 08 Central Dispatch RESOLUTION AUTHORIZING FITCH AND ASSOCIATES TO PROVIDE 911 CONSULT SERVICES - 911/Public Safety Committee/Finance Committee 9. CALL TO THE PUBLIC 10. ADJOURNMENT

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5 RESOLUTION LIVINGSTON COUNTY NO: DATE: RESOLUTION AUTHORIZING REORGANIZATION OF BOTH CENTRAL DISPATCH AND EMS - COUNTY ADMINISTRATION this recommendation supports the Board of Commissioners strategic planning and succession planning efforts for Livingston County as we look to create longterm visions for our departments; and this reorganization was communicated to the 911 Administrative Oversight Board and they supported this recommendation at their May 7 th Meeting. it is the goal that, upon the retirement of Jeff Boyd: o The 911 / EMS Director / AME position will be eliminated; o The Central Dispatch Deputy Director will be moved to the 911- Central Dispatch Director position; creating a vacant Deputy Director position; and, o The EMS Deputy Director will be moved to the EMS Director / AME position; creating a vacant Deputy Director position This will require separate action by the Board of Commissioners. THEREFORE BE IT RESOLVED that the Livingston County Board of Commissioners hereby authorizes the creation of a Department Director position responsible for both Central Dispatch and EMS and the appointment of Jeff Boyd, current EMS Director / Assistant Medical Examiner (AME), to said position; BE IT FURTHER RESOLVED that the Livingston County Board of Commissioners hereby authorizes the reorganization for Central Dispatch as follows: Separation of the Assistant 911 Director / Emergency Program Manager Position and elimination of Assistant 911 Director position; and, Creation of a Deputy Director position. BE IT FURTHER RESOLVED that the Livingston County Board of Commissioners hereby authorizes the reorganization for EMS Department with the creation of a Deputy Director position; << Departmental Position Listings on Page 2 >>

6 RESOLUTION NO: PAGE: CENTRAL DISPATCH CURRENT POSITIONS REQUESTED POSITIONS POSITION TITLE FULL -TIME # POSITION TITLE FULL -TIME # 911 Director / EMS / AME Director.5 Administrative Assistant 1 Deputy Director 1 Asst Dir / Emerg. Program Mgr 0.75 Administrative Assistant 1 Dispatch Supervisors Emergency Program Mgr 0.75 Dispatchers / Shift Leaders 25 Dispatch Supervisors Operations Manager 1 Dispatchers / Shift Leaders 25 TOTALS: Operations Manager 1 TOTALS: EMS CURRENT POSITIONS REQUESTED POSITIONS POSITION TITLE FULL -TIME # POSITION TITLE FULL -TIME # Director / Asst. Medical Exam / EMS / AME Director.5 Administrative Assistant 1 Deputy Director 1 Administrative Manager 1 Admin Technical Specialist 1 Billing Specialist 4 Administrative Assistant 1 Admin Technical Specialist 1 Administrative Manager 1 Finance Manager 1 Billing Specialist 4 Operations Manager 1 Finance Manager 1 Paramedics 60 Operations Manager 1 Q1/Education Specialist 1 Paramedics 60 Road Supervisor 3 Q1/Education Specialist 1 Medical Examiners 3 Road Supervisor 3 TOTALS: 77 Medical Examiners 3 TOTALS: 77.5 # # # MOVED: SECONDED: CARRIED:

7 LIVINGSTON COUNTY ADMINISTRATION LIVINGSTON COUNTY, MICHIGAN 304 E. Grand River Avenue - Suite Howell MI TEL: (517) BELINDA M. PETERS bpeters@livgov.com COUNTY ADMINISTRATOR MEMORANDUM TO: FROM: RE: PUBLIC SAFETY & GENERAL GOVERNMENT COMMITTEES BELINDA M. PETERS - COUNTY ADMINISTRATOR 911 CENTRAL DISPATCH & EMS REORGANIZATION DATE: MAY 6, 2014 This recommendation is a bit unique because it spans the authority of both major subcommittees: Infrastructure & Development / Public Safety (911 - Central Dispatch) and General Government / Health & Human Services (EMS). The recommendation is a reorganization of both Central Dispatch and EMS. This will be accomplished by: Creating an intermediate term Department Director position responsible for both 911 Central Dispatch & EMS. o Appointing Jeff Boyd as Director. Creating two Deputy Director positions: one (1) each for 911 Central Dispatch & EMS. o This will result in decoupling the Assistant Director/Emergency Program Manager position (this position is current held by Mike Kinaschuk) into two (2) positions. It is the goal that both of these departments will maintain their respective and separate identities. There are many advantages to this recommendation: Consistent with Board of Commissioners long-term strategic planning vision to create a succession plan for our aging workforce (similar to the smooth transition of Ted Westmeier s departure from the Health Department); Provides for a seasoned/extremely successful Department Director (Jeff Boyd) to mentor the deputy directors, build relationships between deputy directors and

8 public safety community leaders. As you know, Jeff already has established relationships at the local & state levels; and with professional organizations. Provides flexibility for 911 Central Dispatch & EMS, regarding current legislation; more specifically, Next Gen 911 and the impact of healthcare reform on EMS charges-for-service. Allows the Emergency Program Manager position to focus efforts on emergency management programs. By way of example, rewriting the required mitigation plan; and set-up / practice events for the EOC (Emergency Operations Center). The final phase of the recommendation is, upon the retirement of Jeff Boyd, the Central Dispatch & EMS Director position will be eliminated. The Central Dispatch Deputy Director will be move to the 911- Central Dispatch Director position; creating a vacant Deputy Director position. The EMS Deputy Director will be move to the EMS Director position; creating a vacant Deputy Director position. I attended the 911 Administrative Oversight Board (AOB) meeting on Wednesday, May 07, 2014 and outlined the above 911- Central Dispatch & EMS reorganization. They support the recommendation. The goal is a long-term vision for succession planning, smooth transition for operations and delivery of effective/efficient services to the Livingston County constituents. If you have any questions, please feel free to contact me. I will be in attendance at the General Government / Health & Human Services meeting on May 12 th and the Infrastructure & Development / Public Safety meeting on May 27 th to answer any questions. BMP / csj S:\WP\Administration\EMS & 911 Reorg.doc

9 RESOLUTION LIVINGSTON COUNTY NO: DATE: RESOLUTION AUTHORIZING AN AGREEMENT WITH FITCH AND ASSOCIATES TO PROVIDE 911 CONSULTING SERVICES / Public Safety Committee / Finance Committee Livingston County 911 Center has determined a need to complete a strategic plan outlining the, effectiveness, and efficiency study of the county 911 System and providing a road map to the future; and Livingston County 911 has determined that the results of this study will assist in the year strategic plan; and the study will also assist 911 in future staffing needs, response time efficiency and comprehensive overview of the organizations performance practices; and in accordance with the County s Purchasing Policy, a competitive bid process was performed and the submitted bids were evaluated; and Fitch and Associates of Platt City, Missouri, submitted a proposal that will provide the consulting services at the fixed rate not to exceed $73,950.00; and funding is available through the 911 Budget in the operating line item; and those funds will be transferred to the contract services line item; and this Resolution has been recommended for approval by the Public Safety Committee; and THEREFORE BE IT RESOLVED that the Livingston County Board of Commissioners hereby authorizes entering into an agreement with Fitch and Associates for 911 Consulting Services at the rate fixed of $73, further be it resolve the Board authorizes a transfer of $73, from the operating services line item to the contract services line item; and BE IT FURTHER RESOLVED that the Chairman of the Board of Commissioners be authorized to sign MOVED: SECONDED: CARRIED: the above-referenced agreement if require upon review and preparation by Civil Counsel. # # #

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11 LIVINGSTON COUNTY, MICHIGAN DEPARTMENT OF CENTRAL DISPATCH 300 S. Highlander Way, Howell, MI Phone Fax Memorandum To: Livingston County Board of Commissioners From: Jeffrey R Boyd Interim 911 Director Date: 05/27/2014 Re: 911 Strategic Plan Services with Fitch & Associates In 1998 the Livingston County 911/Central Dispatch and Emergency Management department was created to provide consolidated dispatching services for police, fire and EMS within the county. Since that inception date, the center has operated under its original structure and plan. The original staffing model from 1998, the facility and the internal equipment are reaching the end of their life cycle. In addition, the roles and responsibilities of the disciplines served by 911 are rapidly changing. Each discipline is facing new challenges and 911 is the first point of contact for those disciplines that serve the residents of Livingston County. 911 is changing from a reactionary style of managing calls to a proactive response and it s time for the center to develop a plan of action. Fitch and Associates will provide a thorough review of the Center s operation and organizational structure including staffing levels; call processing, best practice standards for Police, Fire and EMS; facility design and layout; hiring and training review for best practices and improvements; and assessment of job satisfaction for existing internal employees and external customers. 911 issued a Request for Proposal (RFP) to obtain bids for this service in which 11 proposals were received. Staff from County Administration, Purchasing and 911 reviewed the bids and recommend award to Fitch and Associates. Therefore, we are requesting that the attached resolution be approved authorizing a contract with Fitch and Associates for 911 Strategic Plan services at a cost not to exceed $75,000. If you have any questions or concerns regarding this matter, please do not hesitate to contact me.