ROYALE ONLINE USERGUIDE

Transcription

1 ROYALE ONLINE USERGUIDE 1 Login Visit Royale Online Website: Enter your Username and Password and click Login Royale Online Main Page will be shown after login success

2 2 Create Order On the left menu, under Order Management section, click on Create Order Fill-in the order information o Service Type IDX / IPX / DOM / FRT o Date default Today o Customer Ref. No. optional o VAT No. optional o Tax & Duty Charges To Shipper (DDP) / Consignee (DDU)

3 2.1 Create Air Waybill If you need to create Air Waybill, click on the here hyperlink under Create Air Waybill section Fill-in the Shipper and Consignee Information o You can select the address from address book by clicking on the From / To dropdown o You can select the address from address book by clicking on the button, a address book selection dialog will be shown o If you need to input a new address, click on the From / To dropdown, and then type-in the company name, and then press Enter / Tab, and then fill-in the remaining address detail o You can tick the Save to Address Book to save the new address to address book (Address will be added to address book after submit order)

4 Fill-in the Shipment Details 2.2 Create Invoice By default, the Create Invoice option is true. If you do not need to create invoice, uncheck the checkbox near Create Invoice Fill-in the Invoice Details o To add a new item, click button at the bottom right of the table o To remove a item, tick the checkbox of the item, and then click button at the bottom right of the table o The Total Value must equals to the Declared Value in Shipment details

5 2.3 Arrange Collection If you need to arrange collection, click on the here hyperlink under Arrange Collection section Fill-in the Collection Details o By default, the Default Collection Address will be used. If you need to change the address, uncheck the Same as Default Collection Address o If you have updated You can click on the Copy from Shipper Address to copy the Shipper Address to Collection Address

6 2.4 Submit Order Read the Terms and Conditions by clicking on the hyperlink Agree the Terms and Conditions by ticking on the checkbox Click Submit button A Print Dialog will be shown after order submission Waybill No. and/or Collection No. will be generated by the system Click on the Print button to print the documents Click OK to close the dialog

7 A set AWBs in PDF

8 A set Invoices in PDF

9 3 View Orders / Tracking On the left menu, under Order Management section, click on View Order / Tracking 3.1 Search Order By default, the order submitted today will be displayed here To search order, you can input the following search criteria, and then click the Search button o Waybill No. o Collection No. o Customer Ref. No. o From Date o To Date

10 3.2 Print Waybill / Invoice To print the Waybill / Invoice of an order, click on the Waybill no. hyperlink, and then a Print Dialog will be shown To print multiple Waybills / Invoices, select the Order by ticking the checkbox of the order (You can select at most 5 orders), and then click Print button, then a Print Dialog will be shown

11 3.3 View Status To view the order status, click on View Status hyperlink, the order status details will be shown

12 4 Edit Customer Profile On the left menu, under User Management section, click on Edit Customer Profile 4.1 Add Address into address book Click the Add Address button

13 Fill-in the address details in the dialog, and then click OK The new address will be shown at the bottom of the address book table, click to save

14 4.2 Edit Address Click on the Company Name hyperlink The Edit Address dialog will be shown. Update the address information here and then click OK

15 The updated address information will be shown in the table, click to save 4.3 Delete Address To remove address, tick the checkbox of the address, and then click button at the bottom right of the table, and then click to save

16 4.4 Import Address Book Click on the Download Template to download the address book excel template Fill-in the address information in the excel template Click on the Import Address Book to import the address book excel template

17 The address will be appended to the table, click to save System Requirement (Recommended) The system requirements are intended to accommodate a wide variety of computers and tablets. In general, the RAIS Online performs best with HTML5 compatible browsers, but is still usable in older configurations. Below, you will find a table demonstrating both the minimum and recommended system requirements. Minimum Recommended Operating System Windows Vista 10 Mac OS X or above Memory 4GB 8GB Browser Google Chrome or above Microsoft Edge or above Mozilla Firefox or above Apple Safari or above Internet Connection 1+ Mbps service Cable DSL Fiber Display Resolution 1024x x900 Other Features JavaScript Enabled Printer Connected End