Company Profile Importer & Distributor of High Quality Food & Equipment.

Transcription

1 Company Profile 2018 Importer & Distributor of High Quality Food & Equipment

2 2 Our Value Proposition With over 25 years of business and industry knowledge, our team of top sales professionals, along with our committed marketing, administration and logistics teams, provides helpful and consistent sales and delivery service to over 1000 food businesses across the UAE. Italian Food Masters (IFM) offer clients and suppliers a passionate approach to Smart Food Solutions, innovative and desirable specialty food products and reliable/consistent service. We take food very seriously, professionally and competently and this enables us to build strong business relationships with our Clients and our Suppliers, based on mutual trust and respect. We aren't simply a distributor for both our Clients and Suppliers we are a true partner, HACCP certified and very knowledgeable of all food and food processing aspects. We focus on sourcing food and equipment that add value to F&B operators and help them minimize costs, streamline operations and enhance their Clients dining experience.

3 3 Importing We work together with our local and global supply partners to identify, select and bring great food to all UAE F&B operators! Through efficient handling of logistical and regulatory procedures, Italian Food Masters facilitate an efficient and consistent supply chain solution for all parties. Leveraging our volume from strategic shipping points across the globe, IFM keep freight costs minimized and value maximized for all stakeholders. Our team of administration and operations experts assist our Suppliers in ensuring that their packaging and labelling meet regional and national market and regulatory requirements and are designed to resonate with our Clients and final consumers. Our customer-oriented approach also allows us to assist our clients in importing unique products specifically for their needs.

4 4 All Under Control Sales Our experienced team plays a key role in achieving sales targets for all parties by matching clients and suppliers in the creation and execution of regional strategic plans. Distribution We offer timely direct to store delivery to Hotels, restaurants, coffee shops, catering companies, schools, hospitals, airlines, theme parks, museums, independent retailers, specialty food shops, delis, and any other type of food service customers across all the UAE. Consistency and reliability are the keys to our mutual success! Warehousing Our strategically located warehouses allow us to efficiently manage inventories for a wide variety of foods including frozen, dry and temperature-controlled products. After Sales It takes a lot of work and efforts to gain customers and at IFM we know very well that is even more difficult to retain them. We offer a broad range of after-sales services and support, which ensure top quality standards, fast problem resolution and the ability to establish a high value image. All this allow us to build long-term relationship with our Clients, earn their loyalty and keep their business.

5 5 Key Facts Over 60 suppliers from 10 different Countries on exclusive basis. More than 1300 sku s. Served over 1000 clients including 6 and 5 stars hotels, airlines, restaurants, coffee shops, catering companies, hospitals and schools. Food and equipment sold at 360 across all F&B operators. Deep Business knowledge and competence. Professional and motivated team of Italian/European/Middle East F&B experts. HAACP certified and with a very high record of top scores on all our Clients audits. A superior selection of Food related equipment including sophisticated gelato & ice cream machines, unique hydroponic units and much more.

6 6 Success factors Our success starts with critical thinking, problem-solving skills and most of all, it stems from our attitude towards achieving the greatest potential possible. Focus on Smart Food Solutions. Extreme attention to details, Clients needs and market trends. Broad food and food process knowledge.

7 7 We are on

8 info@italianfoodmasters.com Dubai Investments Park 1, P.O.Box: , Dubai-U.A.E