To Our Prospective Customer:

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1 To Our Prospective Customer: Thank you for your interest in doing business with Dallas Pen Company. Attached you will find the forms necessary for our consideration. Please execute all applicable forms and return to us at your earliest convenience and we will act promptly on your application as your business is important to us. The forms are: New Account Application Ownership Information, investigation authorization and payment agreement Personal Guaranty if you are not a credit card customer Credit Card Authorization if you are paying by credit card Sales Tax Agreement (if applying in Texas) General Information and Policies You send completed forms to newaccounts@dallaspen.com or fax to (800) We will also need a minimum opening order of $ or more if such has not already been done. Drop ship only accounts do not require a minimum opening order. As we do not ship merchandise on a COD basis we will need your authorization to charge your credit card in the event we are unable to approve an open account. If you would prefer to bill your credit card, instead of terms, kindly execute the Credit Card Authorization form. We are happy to have this opportunity to serve you and look forward to a mutually beneficial relationship. Dallas Pen Company

2 New Account Application Company Name: Sales Tax #: Years in Business: Primary Nature of Business (Choose only one): Teacher Supply Bookstore Office Supply Mailing Supply Other: Would you like to receive promotions: Yes or No If so, what address should we send them to? All accounts are initially set up to receive backorders unless specified. Do you want backorders? Yes or No Who can we thank for referring you or how did you find us? Business Type: Brick & Mortar Drop Ship Only (E-Commerce and/or Catalog) Other: Billing Information Address: Suite: Phone #: Fax #: City: State: Zip: Accounts Payable Contact: Buyer Contact: How would you like to receive confirmations, invoices and statements? (Choose only one) Faxed or ed Address for Notifications*: *No longer than 30 characters. Our system only allows for one address for confirmations, invoice and statement notifications. Shipping Information (If you have more than one location ask for our Additional Department Request Form) Address: Suite: Phone #: Fax #: City: State: Zip: Trade References Company: Account # Fax #: Company: Account # Fax #: Company: Account # Fax #:

3 Ownership Information Corporation Partnership Sole Owner Limited Liability Company Please complete the below information for all officers, partners, members and owners. Name Title Ownership Home Address Home Phone # % If you company is a Closely Held Corporation, Partnership or Sole Owner it will be necessary for you to execute the Personal Guaranty form attached. If you do not wish to give this guaranty we will be happy to consider opening your account on an approved credit card. Has the company or any officer, partner, member, or owner ever filed for bankruptcy? (if yes, attach detail.) Has your company or any company that any officer, partner, member or owner been associated with as an officer, partner, member, or owner ever had credit with us before? If yes, under what name? By signing below, I certify that I have the authority to bind the company to this agreement, and that I agree to Dallas Pen Company s terms of sale. I also agree and accept that the credit limit and terms may be changed or withdrawn at the sole discretion of Dallas Pen Company. The information given herein is offered as part of a request by the applicant for an extension of credit for commercial business use. The information provided is represented by the applicant to be true, correct and complete. The applicant authorizes Dallas Pen Company to investigate all credit references and other sources pertaining to our credit and financial responsibility. The undersigned authorizes it banks and trade creditors to provide Dallas Pen Company with complete information for the purpose of credit evaluation. By virtue of the extension of credit herein by Dallas Pen Company to Applicant, Applicant aggress to pay all sums when due at the office of Dallas Pen Company at 2939 Anode Lane, Dallas, Dallas County, Texas. Applicant further agrees to notify Dallas Pen Company of any change of ownership and assumes liability for any indebtedness if notice is not received. You may send your application in by fax to start the process but Dallas Pen Company must receive the original application. Application must be accompanied by an opening order of $ for account to become active unless exclusively drop ship account Company Name: Signed: Print Name: Title: Date Dallas Pen Company Use Only Salesperson Name: Account Number: Credit Limit: Rating: Approved By: Setup Date:

4 PERSONAL GUARANTY FOR GOOD CONSIDERATION, and as an inducement for Dallas Pen Company, from time to time to extend credit to Customer, it is hereby agreed that the undersigned do hereby personally guaranty to Dallas Pen Company the prompt, punctual and full payment of all monies now hereinafter due Dallas Pen Company from Customer. In the event of default, the guarantor shall be responsible for all attorney s fees and reasonable costs of collection. This guaranty shall be binding upon and inure to the benefit of the parties, their successors, assigns and personal representatives. This guaranty shall be construed and enforced under the laws of the state of Texas. Signed this day of, 20. GUARANTOR Signature Printed Name Home Address City, State & Zip WITNESS Signature Printed Name Home Address City, State & Zip Cell Phone Home Phone Physical Address: 2939 Anode Lane Dallas, TX Phone: (800) (214) Remittance Address: P.O. Box Dallas, TX Fax: (800) (214) customerservice@dallaspen.com

5 Credit Card Authorization I,, do hereby authorize Dallas Pen Company to charge my credit card account for purchases as requested by me. Company Name: Customer Number: (New accounts leave blank until you are issued an account number or we will fill out) Phone Number: Type of Card: (American Express/MasterCard/Visa) Name that appears on Card: Billing Address of Card: Billing City, State, Zip: Card Number: Expiration Date: Card Verification Code: Signature: Date: Phone: (800) (214) Fax: (800) (214)

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7 Over 65 Years of Dedicated Service General Information & Policies Terms: 1% 10 th, net 15 th, past due 16 th of the month following purchase. Any order placed after the 25 th of the previous month to the 25 th of the current month is eligible to take a 1% discount deducted from their payment if paid by the 10 th of the following month. If an order is not paid by the 10 th, the full amount of the invoice is due on the 15 th and will have until the end of the month to pay the amount in full. All accounts that are not paid by the end of the month will be place on credit hold until the account becomes current. No shipment will be made to any account in past due status until payment of past due amount is paid in full. Past due invoices over 60 days are subject to a finance charge of 1.5%. Payments: Please send all payments to P.O. Box , Dallas, Texas and include numbers of the invoice(s) being paid. There is a $25 charge for all returned checks. We also accept: MasterCard, Visa, American Express and Discover. Drop Shipments: As a service to our customers we will ship directly to their customers. No minimum order charge. Orders will ship out with least expensive route available, unless specified. Freight will be applied to invoice. All drop ships will be charged a $1.00 handling fee. Packing slips only have retail pricing (not dealer pricing) and don t have any of Dallas Pen s information. o The shipping label will have the dealer as the return address Dallas Pen will pay freight on any order of $ or more with a limit of 10% of the invoice amount. All drop ship backorders will be cancelled unless requested. If requested, freight for backorders will be applied to invoice. Orders: Orders under $50.00 net will be charged a Below Minimum Order charge of $3.00 plus shipping. Orders requested to be packed separately but shipped together will be charged a $3.00 handling charge per order and must be marked on the orders when submitted. Backorders: All accounts are initially set up to receive backorders unless specified. All backorders under $25 dollars will be cancelled after 30 days. (With the exception of some drop ships) Backorders will ship out with the next stock order. If requested, backorders can be shipped out separately and freight will be applied. Dealers may request for orders to be shipped complete, it must be marked on the order. A dealer that is set to no backorders may request for an item to be left on backorder but it must be marked on the order when placed. Freight will be applied when shipped out or item will be shipped with next stock order. Shipping: For accounts in the continuous 48 states: o Dallas Pen pays freight on any order of $ or more with a limit of 10% of the invoiced amount. A dealer that is set to no backorders will have their freight determined by the shippable amount, not the total of the original order that included canceled backorders. o If the freight charge exceeds 10% of invoice total the excess will be added to your invoice. This should only impact oversize and overweight shipments such as marker boards and some paper goods where the carriers are assessing a dimensional rate and the billing costs are relatively low. All accounts in Alaska and Hawaii are not eligible for the 10% freight allowance. Countries outside of the United States will have to provide an address for a handler within the United States for us to ship to. Dallas Pen does not ship orders out on customer s shipper numbers. A dealer may request orders to go out by a certain shipper but the order will go out on Dallas Pen s shipping account and will be billed on invoice. P.O. BOX Dallas, TX

8 Over 65 Years of Dedicated Service Pricing: We offer different columns of pricing. If a customer purchases $1000 net per month they are automatically put on end 3 rd column pricing and will always get the pricing. Dealers that purchase a lower volume will get breaks in pricing when ordering items in higher quantities. Prices are subject to change without notice. Special Orders: If we do not stock an item from one of our manufacturers we will be happy to special order it for you as a courtesy, subject to the following conditions: Special ordered items are non-cancelable and non-returnable. Order must meet manufacturer s minimum order quantities. Freight charges will be added to your invoice where applicable. Allow extra time for delivery. Returns: Advance authorization must be obtained before returning merchandise for credit or exchange in accordance with the following policy. Corrections may take a few days to process. If You Ordered the Wrong Item: o Call our office within 5 days of purchase and we will issue a Returns Goods Authorization (RGA) number to be placed on the shipping label and return to us within 7 days. o Credit will be issued to you upon receipt of the product(s) in our warehouse. o All merchandise must be in original packaging and cartons that you received from Dallas Pen Company and in selling condition. No labels or markings on the packages or cartons. o These returns are subject to a 15% restocking fee. Defective Merchandise: We will accept defective merchandise for credit based on the manufacture warranty. Shipping Errors: If you receive an incorrect item, Dallas Pen Company will ship the correct item o Contact our office, report the error and we will ship the correct item on another invoice, free of freight charges o You will either be asked to ship back the incorrect item or hold it for your salesman. o Credit for the incorrect item and any shipping charges incurred by you will be issued to your account once the product arrives back to our warehouse in selling condition. Items not subject to return: o Special order merchandise o Discontinued or closeout merchandise o Any items more than 30 days since the purchase date o Large quantities of an item are subject to approval of the buyer. Shortage Claims: All orders are Double Checked before packing. Therefore, when calling our office to file a claim for shortages please do the following: Make sure you have received the number of cartons specified on the packing slip and shipping label. Check to see of any of the cartons show signs of being opened and resealed. We only use brown paper tape to seal our cartons. If clear or off colored tape is present then there has been an incident that occurred with the shipper. (UPS, FedEx, etc.) Check all contents to be certain the item is not concealed within another product or tucked in packing paper. P.O. BOX Dallas, TX