SBB Facts and Figures. SBB Facts and Figures

Transcription

1 SBB Facts and Figures 2017

2 Print date: Origin: As part of its annual reporting, SBB publishes a wide range of facts and figures about itself at reporting.sbb.ch. The information on the site comes from SBB, and any exceptions are mentioned in the footnotes. SBB s information can be used freely if the source reporting.sbb.ch is given. The information provided also includes links to third-party websites. SBB does not accept any responsibility for the accuracy, completeness or legality of the content on these websites. Published by SBB: Bernhard Meier, Head of Public Affairs and Regulation; Stephan Osterwald, Head of Transport Economics, Statistics and Research Collaboration Editors: Stefan Weigel and Raphael Meyer, SBB Group Statistics Technical realization: SBB IT Group-level Units Translations: SBB Language Services Contact: SBB Group Statistics KOM-PGA-VSF Hilfikerstrasse 1 CH 3000 Bern 65 stat@sbb.ch SBB AG 2/48

3 Transportation Passenger services offer Train-kilometres vehicle-km m Long-Distance Services vehicle-km m Regional Services vehicle-km m Rail services train-km m Bus services bus-km m Seat-kilometres offered seat-km offered m 65,792 68,642 68, Seats offered on average per train number Long-Distance Services number Regional Services number Passenger services sales SBB points of sale number Staffed by SBB employees number Staffed by agencies number With self-service number Ticket sales m Digital channels (sbb.ch and SBB Mobile) m Ticket machines m Automatic travelcard renewal m [1.3] Counters m Rail Service and GA Travelcard Helpdesk m Self-service quota % Transportation 3/48

4 of which via digital channels % Regular customers (GA and Half-Fare travelcards) m GA travelcards (network season tickets) m GA travelcard rate by canton 6 Aargau % Appenzell Ausserrhoden % Appenzell Innerrhoden % Basel-Landschaft % Basel-Stadt % Bern / Berne % Fribourg / Freiburg % Genève % Glarus % Graubünden / Grigioni / Grischun % Jura % Luzern % Neuchâtel % Nidwalden % Obwalden % Schaffhausen % Schwyz % Solothurn % St. Gallen % Thurgau % Ticino % Transportation 4/48

5 Uri % Valais / Wallis % Vaud % Zug % Zürich % Half-Fare travelcards m Half-Fare travelcard rate by canton 7 Aargau % Appenzell Ausserrhoden % Appenzell Innerrhoden % Basel-Landschaft % Basel-Stadt % Bern / Berne % Fribourg / Freiburg % Genève % Glarus % Graubünden / Grigioni / Grischun % Jura % Luzern % Neuchâtel % Nidwalden % Obwalden % Schaffhausen % Schwyz % Solothurn % Transportation 5/48

6 St. Gallen % Thurgau % Ticino % Uri % Valais / Wallis % Vaud % Zug % Zürich % Passenger services demand Passenger-traffic performance Pkm m 18,560 18,960 18, Long-Distance Services Pkm m 13,543 13,742 13, Regional Services Pkm m 5,017 5,218 5, Rail services Pkm m 4,995 5,194 5, Bus services Pkm m Growth in demand during time of peak traffic % Long-Distance Services % Regional Services % Growth in demand during off-peak periods % Long-Distance Services % Regional Services % Average load factor % Long-Distance Services % Regional Services % Passenger volume in terms of journeys PJ m Average number of passengers per day Transportation 6/48

7 Average passengers per train number Average length of journey km Modal split of passenger traffic % of which railway % Numbers of passengers using stations 14 Zürich HB JL/working day 466, Bern JL/working day 210, Basel SBB JL/working day 114, Lausanne JL/working day 108,900 Winterthur JL/working day 108,000 Luzern JL/working day 96,200 Zürich Oerlikon JL/working day 85,700 Zürich Stadelhofen JL/working day 83, Olten JL/working day 81,300 Genève JL/working day 73, Freight services Volume of freight traffic net tonnes m Wagonload freight net tonnes m Intermodal transport net tonnes m Lorry shuttle net tonnes m Unaccompanied intermodal transport net tonnes m Average volume of freight traffic per day net tonnes/day 205, , , Loaded wagons of SBB Cargo Ltd (Switzerland) 21 System wagonload freight Wagons 604, , Transportation 7/48

8 Single wagonload freight Wagons 80,963 69, Block trains Wagons 367, , Freight-traffic performance net tonne-km m 15,065 16,559 16, SBB Cargo Ltd net tonne-km m 6,334 6,539 6, SBB Cargo International Ltd net tonne-km m 9,952 11,163 11, by FSO traffic type 23 Wagonload freight net tonne-km m 6,188 5,918 5, Intermodal transport net tonne-km m 8,877 10,641 10, Lorry shuttle net tonne-km m Unaccompanied intermodal transport net tonne-km m 8,272 10,090 10, Modal split of freight traffic % Trans-alpine freight SBB Cargo net tonnes m by transit route Gotthard net tonnes m Wagonload freight net tonnes m Lorry shuttle net tonnes m Unaccompanied intermodal transport net tonnes m Simplon net tonnes m Wagonload freight net tonnes m Unaccompanied intermodal transport net tonnes m by FSO traffic type 23 Wagonload freight net tonnes m Lorry shuttle net tonnes m Unaccompanied intermodal transport net tonnes m SBB market share of trans-alpine railway freight % Transportation 8/48

9 SBB Cargo Ltd % SBB Cargo International Ltd % Infrastructure Number of trains on the network number/day 10,320 10,608 10, Passenger traffic number/day 8,468 8,757 8, Freight traffic number/day 1,852 1,851 1, Train paths sold or used by the infrastructure manager train-path km m SBB Infrastructure train paths sold train-path km m Passenger traffic train-path km m Freight traffic train-path km m SBB Cargo Ltd and SBB Cargo International Ltd train-path km m Other freight traffic companies train-path km m Subsidiary train paths sold train-path km m Sensetalbahn and Thurbo train-path km m Zentralbahn (metre gauge) train-path km m Train paths used by the infrastructure managers train-path km m SBB Infrastructure train-path km m Subsidiaries train-path km m Train density trains/route/day Passenger trains trains/route/day Freight trains trains/route/day Trans-alpine freight on SBB Infrastructure net tonnes m by transit route Gotthard net tonnes m Wagonload freight net tonnes m Transportation 9/48

10 Lorry shuttle net tonnes m Unaccompanied intermodal transport net tonnes m Simplon net tonnes m Wagonload freight net tonnes m Lorry shuttle net tonnes m Unaccompanied intermodal transport net tonnes m by traffic type 41 Wagonload freight net tonnes m Lorry shuttle net tonnes m Unaccompanied intermodal transport net tonnes m Modal split of trans-alpine freight % Operating performance Operating performance (trains and buses) vehicle-km m SBB passenger services vehicle-km m Long-Distance Services vehicle-km m Regional Services standard gauge train-km m Regional Services metre gauge (Zentralbahn) train-km m Regional bus services bus-km m SBB Cargo Ltd and SBB Cargo International Ltd. train-km m Freight trains train-km m Wagonload freight train-km m Intermodal transport train-km m Light engines train-km m Construction and maintenance trains SBB Infrastructure train-km m Transportation 10/48

11 Transportation: Footnotes 1 Including bus lines. 2 The number of points of sale within SBB cannot be considered in relation to the number of SBB train stations: sales points at stations whose infrastructure belongs to SBB may also be operated by transport companies other than SBB; in addition, SBB has points of sale that are not located in train stations (e.g. EuroAirport Basel) or in SBB stations (e.g. Konstanz). Auditing of time period through 2017: correction of double counting arising from ticket machine sites and agency sites. 3 Migrolino, Valora, Swiss Post, station operator. 4 The total ticket sales also include sales via partner distribution. 5 Travelcards in circulation at year-end. 6 Proportion of the population with a GA travelcard. 7 Proportion of the population with a Half-Fare travelcard. 8 This figure includes an adjustment of million passenger-kilometres in total based on estimations of rail replacement service traffic. Furthermore, the shortening of the north south line through the Gotthard Base Tunnel as of the 12/2016 timetable change has resulted in a shortening of the line of 31 kilometres. If this line shortening is adjusted for comparison purposes, the growth in long-distance traffic was 0.8 per cent. 9 This figure includes an adjustment of million passenger-kilometres based on estimations of rail replacement service traffic. Furthermore, the shortening of the north south line through the Gotthard Base Tunnel as of the 12/2016 timetable change has resulted in a shortening of the line of 31 kilometres. If this line shortening is adjusted for comparison purposes, the growth in long-distance traffic was 0.8 per cent. 10 This figure includes an adjustment of million passenger-kilometres based on estimations of rail replacement service traffic. 11 This figure includes an adjustment of million passenger kilometres based on estimations of rail replacement service traffic. 12 Percentage of all public transport of motorised passenger traffic by rail and road; in terms of transport performance in Switzerland in passenger-kilometres, excluding human-powered mobility. Source: Federal Statistical Office Mobility and Transport. Latest reference year: Railway s share of motorised passenger traffic by rail and road; in terms of transport performance in Switzerland in passenger- kilometres, excluding human-powered mobility. Source: Federal Statistical Office Mobility and Transport. Latest reference year: This only takes rail passengers into consideration. 15 This also comprises ZLOE, ZMUS and ZUSZ, but excludes the frequencies of the SZU Uetliberg line. 16 Without RBS. 17 Without SNCF. 18 Without Forchbahn. 19 Consolidated figures for SBB Cargo Ltd and SBB Cargo International Ltd. The categorisation into wagonload freight and intermodal transport is performed in the same way as the traffic volume, i.e. by FSO (Federal Statistical Office) traffic type, based on the NHM codes of the wagons rather than on SBB Cargo s product lines. 20 Includes wagonload freight block trains. Transportation: Footnotes 11/48

12 21 Traffic of SBB Cargo Ltd only (Switzerland). It is not possible to make a comparison with the figures published for the volume of freight traffic and freight tonne-kilometres. 22 Consolidated figures for SBB Cargo Ltd and SBB Cargo International Ltd. 23 In the categorisation by FSO (Federal Statistical Office) traffic type, the differentiation between wagonload freight and intermodal transport is based on the NHM codes of the wagons rather than on SBB Cargo s product lines. 24 Railway s share of total freight traffic by rail and road; in terms of transport performance in Switzerland in net-net tonne-kilometres. Source: Federal Statistical Office Mobility and Transport. Latest reference year: Shifting in particular of unaccompanied intermodal transport onto the Simplon corridor due to long possessions on the Luino route of the Gotthard corridor. 26 Shifting of traffic onto the Simplon corridor due to long possessions on the Luino route of the Gotthard corridor. 27 Intramodal market share, measured by traffic volume in net-net tonnes. Source: Federal Office of Transport shift of freight from road to rail. Latest reference year: Monday to Friday; excluding Zentralbahn (metre gauge). 29 Sensetalbahn, Thurbo and Zentralbahn are subsidiaries of SBB Passenger Traffic. 30 Sensetalbahn, Thurbo and Zentralbahn are passenger transport subsidiaries. 31 Only train paths sold are taken into account. Decline due to start of operations at the Gotthard Base Tunnel (greater line length but fewer train-path kilometres, as the base tunnel is shorter than the panoramic route). 32 Only routes used for passenger services are taken into account. Decline due to start of operations at the Gotthard Base Tunnel (greater line length but fewer train-path kilometres, as the base tunnel is shorter than the panoramic route). 33 Only routes used for freight services are taken into account. Decline due to start of operations at the Gotthard Base Tunnel (greater line length but fewer train-path kilometres, as the base tunnel is shorter than the panoramic route). 34 Traffic volume for all railway undertakings on SBB Infrastructure. 35 Decline due to longer possession of the Luino line for construction and interruption on the Rhine valley line at Rastatt. 36 Includes wagonload freight block trains. Increase despite a decline in overall trans-alpine wagonload freight, owing to shifting of wagonload freight from Simplon to Gotthard. 37 Despite the interruption on the Rhine valley line at Rastatt, the Simplon corridor recorded an overall increase as traffic from Gotthard was shifted to Simplon due to the longer possession of the Luino line for construction. 38 Includes wagonload freight block trains. General decline in trans-alpine wagonload freight combined with lost traffic due to the interruption on the Rhine valley line at Rastatt and shifting of wagonload freight from Simplon to Gotthard. 39 Increased demand for the lorry shuttle due to interruption on the Rhine valley line at Rastatt. 40 Despite the interruption on the Rhine valley line at Rastatt, the Simplon corridor recorded an overall increase in unaccompanied intermodal transport as traffic from Gotthard was shifted to Simplon due to the longer possession of the Luino line for construction. 41 The categorisation according to mode of transport is based on the freight train category specified by freight traffic companies when ordering train paths. 42 Includes wagonload freight block trains. General decline in trans-alpine wagonload freight combined with lost traffic due to the interruption on the Rhine valley line at Rastatt. 43 Decline due to interruption on the Rhine valley line at Rastatt. 44 Proportion of trans-alpine road and rail freight in Switzerland transported via rail, measured by traffic volume in net-net tonnes. Source: Federal Office of Transport shift of freight from road to rail. Latest reference year: Transportation: Footnotes 12/48

13 Quality Safety 1 Derailments number Collisions involving train runs number Accidents at level crossings number Accidents to passengers or third parties gaining access to trains number Punctuality passenger traffic 2 Customer punctuality % Customer-weighted connection punctuality % [97.0] [96.7] Punctuality freight traffic Three-minute punctuality for domestic services % Connectivity Proportion of rolling stock with mobile radio signal boosters % Long-Distance Services fleet % Regional Services fleet % Proportion of the route network used by passenger services with 4G coverage % Stations with SBB WiFi number Registered customers m Volume of data downloaded TB Customer satisfaction Overall customer satisfaction index index (0 100) Quality 13/48

14 Customer satisfaction: Passenger Division index (0 100) Customer satisfaction: Real Estate Division index (0 100) Customer satisfaction: Freight Division index (0 100) Quality 14/48

15 Quality: Footnotes 1 From the infrastructure manager s point of view: SBB network including Thurbo and Sensetalbahn, excluding Zentralbahn. 2 From the infrastructure manager s point of view. 3 Percentage of passengers who arrive on time or less than three minutes late. All railway undertakings; measured at key operating locations of the SBB infrastructure. 4 The customer-weighted connection punctuality is now calculated across all days and not just working days (Monday to Friday), which led to a slightly higher figure (+0.3 per cent). All railway undertakings, measured at key operating points of SBB Infrastructure. 5 Percentage of freight trains for domestic services which arrive on time or less than three minutes late, metered at key operating control points for all railway undertakings. 6 As a basic principle, all Long-Distance Services rolling stock provided for regular deployment is equipped with signal boosters. The Astoro fleet is an exception to this and will be upgraded accordingly over the coming months and years. It is not possible to upgrade any driving trailers due to electrical engineering constraints, while old rolling stock that is not used regularly or is soon to be scrapped will not be upgraded either. 7 The regional fleet will be equipped with signal boosters by 2022; the latest multiple units such as the Regio double-deck trains already have them. FLIRT trains will not be upgraded as no noticeable improvement can be achieved in these trains with the current signal boosters. 8 4G coverage is the basic requirement for a good and fast mobile data connection. 9 All customers with a registration that was more than 365 days old had to register again regardless of how often they used the SBB WiFi, which led to a decline in registered users due to the cleanup of inactive users and accounts no longer needed. Quality: Footnotes 15/48

16 Sustainability Energy and climate 1 Energy consumption GWh [2,612] [2,702] 2, Traction current GWh [1,844] [1,933] 1, Own consumption for traction current supply GWh Diesel for rail traction GWh Fuel (non-traction) GWh Electricity for buildings and facilities GWh Thermal energy for buildings and facilities GWh Heating oil GWh Natural gas GWh Propane GWh Biogas GWh Wood GWh District heating GWh Specific energy consumption per 100 passenger-km petrol equivalent Specific energy consumption per 100 net tonne-km diesel equivalent [0.58] [0.58] Greenhouse gas emissions from energy consumption t 132, , , Traction current t 10,145 12,533 12, Own consumption for traction current supply t 2,258 1,935 1, Diesel for rail traction t 41,842 42,840 45, Fuel (non-traction) t 13,599 13,655 11, Electricity for buildings and facilities t 4,866 3,875 2, Thermal energy for buildings and facilities t 59,865 61,351 57, Sustainability 16/48

17 Noise protection Low-noise rolling stock SBB Passenger Traffic % Low-noise freight wagons SBB Cargo % Total length of noise barriers km Stock consumption Track construction materials t 588, , , Gravel t 67,451 29,462 22, Ballast t 426, , , Line sleepers t 37,325 38,614 40, produced from concrete t 32,571 28,819 33, produced from wood t 3,286 5,021 4, produced from steel t 1,468 4,774 2, Points sleepers t 17,662 13,385 14, produced from concrete t 15,488 9,926 12, produced from wood t 2,174 3,459 2, Rails t 39,632 42,100 46, Lubricants t Chemicals t Acids, alkaline solutions, chemicals t Paints, lacquers, thinners t Herbicides t Road salt t Copy paper t Waste Sustainability 17/48

18 Industrial waste t 387, , , Track excavation waste (ballast, sand and gravel) t 303, , , of which recycled and reused % Metals t 68,473 81,283 72, Wood t 16,205 17,965 14, Hazardous wastes t 42,220 41,502 34, Heavily contaminated spoil t 40,593 39,733 32, Slurry t Used oil and fat t Batteries t Public refuse t 37,636 37,086 36, Combustible waste t 31,126 30,192 29, Paper, cardboard t 6,126 6,432 6, Glass t PET t Aluminium t Sustainability 18/48

19 Sustainability: Footnotes 1 Data on SBB Ltd and SBB Cargo Ltd. 2 Revision of parameters for specific consumption of freight trains for 2017 results in lower consumption of traction current. 3 SBB s point of view as a railway undertaking; consumption in Switzerland only; including SBB Cargo International Ltd. Revision of parameters for specific consumption of freight trains for 2017 results in lower consumption of traction current. 4 SBB s point of view as a railway undertaking; consumption in Switzerland only; including SBB Cargo International Ltd. 5 Consumption of diesel and petrol by road vehicles, machines and equipment. 6 Including upstream chain: greenhouse gas emissions by upstream industrial processes such as manufacture, storage or transport of raw materials, semi-manufactures or products (grey energy). 7 Produced from sustainable raw materials. 8 Waste disposal: recycling and reuse where possible; remaining quantities are deposited. 9 Waste disposal: recycling. 10 Waste disposal: thermal recovery. 11 Collected and reused by type. Sustainability: Footnotes 19/48

20 Rolling stock Rolling stock owned by SBB 1 Electric multiple units number Long-Distance Services multiple units number Regional Services multiple units number of which metre gauge number Power cars number of which metre gauge number Mainline locomotives number Passenger services number of which metre gauge number Freight services number Shunting locomotives number Passenger services number of which metre gauge number Freight services number of which hybrid drive number Infrastructure number Shunting tractors number Passenger services number of which metre gauge number Freight services number Infrastructure number Passenger coaches number 2,359 2,292 2, Rolling stock 20/48

21 1st and 2nd class coaches number 1,923 1,872 1, of which metre gauge number Driving trailers number of which metre gauge number Luggage vans number Freight wagons number 6,458 5,937 5, Four-wheel wagons number 2,897 2,677 2, Eight-wheel wagons number 3,561 3,260 2, Infrastructure special vehicles with self-propulsion number Infrastructure service vehicles number [1,745] 1,909 2, Traction vehicles in SBB Cargo s possession 3 Mainline locomotives number of which permitted on foreign networks number Shunting locomotives number Diesel-powered number Hybrid drive number Shunting tractors number SBB Passenger Traffic services Multiple units with dining car number Dining cars (coaches) number Air-conditioned passenger coaches number 1,691 1,721 1, Proportion of rolling stock with mobile radio signal boosters % Long-Distance Services fleet % Regional Services fleet % Rolling stock 21/48

22 Noise protection Low-noise rolling stock SBB Passenger Traffic % Low-noise freight wagons SBB Cargo % Rolling stock 22/48

23 Rolling stock: Footnotes 1 Fleet at year-end. 2 Not including rolling stock hired in order to cover short-term peak requirements. 3 Rolling stock available to SBB Cargo Ltd and SBB Cargo International Ltd for operational use, especially including rolling stock leased for longer periods, but excluding rolling stock owned by SBB Cargo Ltd that is leased out to third parties. The difference between ownership and possession of rolling stock is currently only relevant to freight services. 4 As a basic principle, all Long-Distance Services rolling stock provided for regular deployment is equipped with signal boosters. The Astoro fleet is an exception to this and will be upgraded accordingly over the coming months and years. It is not possible to upgrade any driving trailers due to electrical engineering constraints, while old rolling stock that is not used regularly or is soon to be scrapped will not be upgraded either. 5 The regional fleet will be equipped with signal boosters by 2022; the latest multiple units such as the Regio double-deck trains already have them. FLIRT trains will not be upgraded as no noticeable improvement can be achieved in these trains with the current signal boosters. Rolling stock: Footnotes 23/48

24 Stations Railway stations (passenger services) Stations and stops number Stations and stops by infrastructure manager 1 SBB Infrastructure number Sensetalbahn (standard gauge) number Thurbo (standard gauge) number Zentralbahn (metre gauge) number Stations and stops by canton Aargau number Appenzell Ausserrhoden number 0 0 Appenzell Innerrhoden number 0 0 Basel-Landschaft number Basel-Stadt number Bern / Berne number Fribourg / Freiburg number Genève number Glarus number Graubünden / Grigioni / Grischun number Jura number Luzern number Neuchâtel number Nidwalden number Obwalden number Stations 24/48

25 Schaffhausen number Schwyz number Solothurn number St. Gallen number Thurgau number Ticino number Uri number Valais / Wallis number Vaud number Zug number Zürich number Germany number Stations and stops with disabled access number of which SBB infrastructure number SBB points of sale number Staffed by SBB employees number Staffed by agencies number With self-service number News stands at stations number Convenience stores number Advertising media number 8,791 8,879 8, Promotions at railway stations number 8,700 8,110 9, P+Rail and Bike+Rail Railway stations with P+Rail number P+Rail parking spaces for private cars number 27,708 28,016 28, Stations 25/48

26 Parking spaces for bikes managed by SBB number 90,813 93,248 93, Station users 6 Aarau MP/working day 71,000 72,000 73, Baden MP/working day 63,000 63,000 63, Basel SBB MP/working day 134, , , Bellinzona MP/working day 15,000 Bern MP/working day 313, , , Biel/Bienne MP/working day 68,000 67,000 67, Chur MP/working day 27,000 27,000 27, Fribourg/Freiburg MP/working day 31,000 31,000 31, Genève MP/working day 151, , , Genève Aéroport MP/working day 41,000 42,000 44, Lausanne MP/working day 143, , , Lugano MP/working day 24,000 Luzern MP/working day 159, , , Neuchâtel MP/working day 33,000 33,000 33, Olten MP/working day 73,000 74,000 75, St. Gallen MP/working day 78,000 77,000 8 Thun MP/working day 43,000 43,000 42, Winterthur MP/working day 121, , , Zug MP/working day 64,000 66,000 66, Zürich Altstetten MP/working day 57,000 60,000 64, Zürich Enge MP/working day 21,000 23,000 23, Zürich Hardbrücke MP/working day 39,000 48,000 8 Zürich HB MP/working day 437, , , Stations 26/48

27 Zürich Oerlikon MP/working day 106,000 Zürich Stadelhofen MP/working day 86,000 90,000 87, Stations 27/48

28 Stations: Footnotes 1 Lucerne is counted as a railway station both by SBB and Zentralbahn; however, it is only counted once in total. 2 The number of points of sale within SBB cannot be considered in relation to the number of SBB train stations: sales points at stations whose infrastructure belongs to SBB may also be operated by transport companies other than SBB; in addition, SBB has points of sale that are not located in train stations (e.g. EuroAirport Basel) or in SBB stations (e.g. Konstanz). Auditing of time period through 2017: correction of double counting arising from ticket machine sites and agency sites. 3 Migrolino, Valora, Swiss Post, station operator. 4 Aperto, Avec., Coop Pronto, Migrolino, Spar. 5 Analogue and digital advertising spaces. 6 Station users: rail/public transport passengers, customers using shops and other outlets at stations, passers-by. 7 Additional entries and exits equipped with the customer frequency measuring system in 2016; corresponding projections were made for earlier years. 8 No reliable results available for 2017 due to large worksites. Stations: Footnotes 28/48

29 Infrastructures Network Network operated km 3,165 3,230 3, multi-track km 1,757 1,839 1, single-track km 1,408 1,392 1, Average distance between stations/stops km Degree of electrification % Route network equipped with GSM-R % Route network by infrastructure manager SBB infrastructure (standard gauge) km 3,023 3,088 3, Thurbo (standard gauge) km Sensetalbahn (standard gauge) km Zentralbahn (metre gauge) km Route network by canton Aargau km Appenzell Ausserrhoden km Appenzell Innerrhoden km Basel-Landschaft km Basel-Stadt km Bern / Berne km Fribourg / Freiburg km Genève km Glarus km Graubünden / Grigioni / Grischun km Infrastructures 29/48

30 Jura km Luzern km Neuchâtel km Nidwalden km Obwalden km Schaffhausen km Schwyz km Solothurn km St. Gallen km Thurgau km Ticino km Uri km Valais / Wallis km Vaud km Zug km Zürich km Other countries km Fixed installations Train signals number 32,513 33,460 33, of which SBB infrastructure number 31,874 32,813 32, Signal boxes in operation number of which SBB infrastructure number Level crossings number 1,110 1,084 1, of which SBB infrastructure number Railway tunnels: tunnel sections number Infrastructures 30/48

31 of which SBB infrastructure number Railway tunnels: total length km of which SBB infrastructure km Railway bridges: construction units number 6,005 6,004 6, of which SBB infrastructure number 5,765 5,761 5, Railway bridges: total length km of which SBB infrastructure km Electricity for railway operations Hydroelectric plants number Transformer stations number High-voltage lines 132 kv km 1,873 1,872 1, Electricity produced and procured GWh 3,507 3,463 3, Electricity used for railway operations GWh 2,411 2,458 2, SBB Infrastructure GWh 2,098 2,143 2, Other infrastructures GWh Proportion of traction current from renewable sources % Infrastructures 31/48

32 Infrastructures: Footnotes 1 Approximated data. 2 SBB infrastructure, excluding subsidiaries. 3 Increase in line length abroad due to more precise recording of routes. 4 A tunnel may consist of several tunnel sections. 5 Total length of tunnel sections. 6 A railway bridge may consist of several construction units. Railway bridges are bridges for tracks in SBB s route network on which scheduled rail services run, regardless of whether or not the bridge belongs to SBB. SBB itself also owns other bridges such as footbridges on platforms and over roads, bridges for wild animals, etc. 7 Total length of construction units. Railway bridges are bridges for tracks in SBB s route network on which scheduled rail services run, regardless of whether or not the bridge belongs to SBB. SBB itself also owns other bridges such as footbridges on platforms and over roads, bridges for wild animals, etc. 8 Cables or overhead line. 9 SBB subsidiary companies infrastructure (Sensetalbahn, Thurbo, Zentralbahn) and third-party infrastructure (BLS, MGB, SOB, etc.). 10 SBB is expecting a multi-year average of 90 per cent for renewable energy in its traction current. The effective share depends amongst other things on the hydroelectric power produced, which fluctuates year on year with the natural water flows and plant inspections. Infrastructures: Footnotes 32/48

33 Personnel SBB Group Number of staff FTE 33,081 33,119 32, Parent company FTE 27,574 27,547 27, of which in Switzerland FTE 27,554 27,535 27, Subsidiaries FTE 5,507 5,572 5, of which in Switzerland FTE 5,019 5,060 4, Workforce by division Passenger Services FTE 14,270 14,279 14, SBB Ltd, Passenger Division FTE 12,443 12,459 12, Operations/production FTE 2,135 2,110 2, Technicians/maintenance FTE 3,081 3,092 3, Motive power unit drivers and train crew FTE 4,555 4,598 4, Sales and customer service FTE 1,837 1,766 1, Administration FTE Subsidiaries FTE 1,827 1,820 1, Real Estate FTE Freight services FTE 3,111 3,075 3, SBB Cargo Ltd FTE 2,480 2,402 2, Operations/production FTE 1,203 1,173 1, Technicians/maintenance FTE Motive power unit drivers FTE Sales and customer service FTE Administration FTE Personnel 33/48

34 Subsidiaries FTE Infrastructure FTE 10,313 10,323 10, SBB Ltd, Infrastructure Division FTE 9,450 9,449 9, Operations/production FTE 3,480 3,385 3, Technicians/maintenance FTE 4,937 5,093 5, Motive power unit drivers FTE Administration FTE Subsidiaries FTE Group-level units FTE 4,570 4,651 4, Group-level units SBB Ltd FTE 2,385 2,446 2, Subsidiaries of the Group-level units FTE 2,185 2,205 2, Parent company (SBB Ltd and SBB Cargo Ltd) Number of staff FTE 27,574 27,547 27, of which motive power unit drivers and train crew FTE 5,533 5,568 5, Motive power unit drivers, SBB Passenger Traffic FTE 2,485 2,578 2, Train crew, SBB Ltd Passenger Traffic FTE 2,070 2,019 1, Motive power unit drivers SBB Cargo FTE Motive power unit drivers SBB Infrastructure FTE Staff motivation Index (1 100) Staff satisfaction Index (1 100) Response rate for personnel appraisals % Women % Men % Turnover FTE 1,876 1,791 1, Women FTE Personnel 34/48

35 Men FTE 1,462 1,397 1, Absences days per FTE Sickness days per FTE Accident days per FTE Occupational accidents with work absence Number/100 empl Fatalities number of which due to occupational accidents number Workforce by type of employment contract GAV (Collective Labour Agreement) FTE 26,354 26,353 25, OR (Code of Obligations) FTE 1,221 1,194 1, Hired staff FTE 2,873 2,998 3, Workforce by workplace canton Aargau FTE Appenzell Ausserrhoden FTE Appenzell Innerrhoden FTE Basel-Landschaft FTE Basel-Stadt FTE 1,086 1,020 1, Bern / Berne FTE 6,545 6,564 6, Fribourg / Freiburg FTE Genève FTE Glarus FTE Graubünden / Grigioni / Grischun FTE Jura FTE Luzern FTE 1,076 1, Neuchâtel FTE Personnel 35/48

36 Nidwalden FTE Obwalden FTE Schaffhausen FTE Schwyz FTE Solothurn FTE 3,000 3,065 3, St. Gallen FTE 1,042 1,047 1, Thurgau FTE Ticino FTE 1,969 1,979 1, Uri FTE Valais / Wallis FTE 1,102 1,063 1, Vaud FTE 2,621 2,653 2, Zug FTE Zürich FTE 5,235 5,248 5, Other countries FTE Diversity in parent company Total employees of parent company Employees 29,147 29,152 28, according to language of communication German % Withoud management function % Specialist manager % Senior manager % French % Withoud management function % Specialist manager % Senior manager % Personnel 36/48

37 Italian % Withoud management function % Specialist manager % Senior manager % according to age Younger than 30 % Withoud management function % Specialist manager % Senior manager % to 39 % Withoud management function % Specialist manager % Senior manager % to 49 % Withoud management function % Specialist manager % Senior manager % to 59 % Withoud management function % Specialist manager % Senior manager % and older % Withoud management function % Specialist manager % Senior manager % Personnel 37/48

38 Female employees % Withoud management function % Specialist manager % Senior manager % First-line manager % Middle manager % Top manager % Part-time employees % Women % Men % Non-Swiss employees % External entries number 2, , , Women number Younger than 30 number to 39 number to 49 number to 59 number and older number Men number 1,645 1,409 1, Younger than 30 number to 39 number to 49 number to 59 number and older number Number of nationalities among SBB staff number Personnel 38/48

39 Training and reorientation Number of staff in subsidiary Login FTE 2,185 2,205 2, Training positions filled by Login at SBB FTE 1,488 1,459 1, Labour market centre FTE Personnel 39/48

40 Personnel: Footnotes 1 SBB Ltd and SBB Cargo Ltd. 2 Takeover of Crossrail Italy and parts of Crossrail Switzerland by SBB Cargo International Ltd; creation of an engine driver academy in Germany , 2015, 2017: partial survey; 2014, 2016: full survey. 4 Fatalities due to sickness, non-occupational accidents and occupational accidents. 5 No third-party employees died in occupational accidents while conducting work for SBB in The FTE from hired staff is not included when calculating the number of staff. 7 Part-time means employment relationships of less than 100 per cent. 8 Relating to employees and not to FTE. 9 In contrast to fluctuation, which also includes internal transfers, only the external entries are counted here. Personnel: Footnotes 40/48

41 Finance Income statement Operating income CHF m 8,786 8,988 9, Traffic revenue CHF m 4,109 4,146 4, Passenger revenues CHF m 3,155 3,165 3, Long-Distance Services CHF m 2,340 2,319 2, Regional Services CHF m Freight revenues CHF m Operating services revenue CHF m Revenue from infrastructure use CHF m Public-sector funding CHF m 2,291 2,466 2, Contributions to the rail infrastructure CHF m 1,670 1,826 2, Grants for regional passenger services CHF m Grants for freight traffic CHF m Rental income from real estate CHF m Other income CHF m Own work capitalised CHF m 1,116 1,098 1, Operating expenses CHF m -8,479-8,700-8, Personnel expenses CHF m -4,121-4,168-4, Cost of materials CHF m Other operating expenses CHF m -1,667-1,681-1, Depreciation CHF m -1,940-2,130-2, Depreciation of tangible assets CHF m -1,812-1,984-2, Depreciation of intangible assets CHF m Finance 41/48

42 Operating result/ebit before write-down CHF m Write-down CHF m Operating result/ebit CHF m Financial result CHF m Financial income CHF m Financial expenses CHF m Profit from real estate sales CHF m Income taxes CHF m Minority interests CHF m Consolidated result CHF m Balance sheet Assets CHF m 39,258 44,039 45, Current assets CHF m 1,709 1,794 1, Fixed assets CHF m 37,549 42,245 43, Financial assets CHF m Property, plant and equipment CHF m 28,224 32,827 33, Assets under construction CHF m 7,878 8,039 8, Intangible assets CHF m Equity and liabilities CHF m 39,258 44,039 45, Equity, incl. minority interests CHF m 11,623 12,005 12, Public loans (Federal and cantonal) CHF m 14,278 18,932 19, Interest-bearing debt CHF m 8,792 9,199 9, Other foreign capital CHF m 4,565 3,903 4, Free cash flow 6 Finance 42/48

43 Total cash flow CHF m Cash flow from financing for commercial investments and pension fund restructuring Free cash flow after public-sector financing of rail infrastructure CHF m CHF m Cash flow from public-sector financing of rail infrastructure CHF m 2,073 2,142 1, Free cash flow before public-sector financing of rail infrastructure CHF m -2,596-2,682-1, Cash flow from investing activities CHF m -3,398-2,860-3, Cash flow from operating activities CHF m , Public-sector funding Total public-sector funding CHF m 3,388 13,150 3, Payments reflected in income statement CHF m 2,291 2,466 2, Contributions to the rail infrastructure CHF m 1,670 1,826 2, Grants for regional passenger services CHF m Grants for freight traffic CHF m Increase in loans, non-repayable contributions CHF m 1,097 10, Increase in loans for financing of rail infrastructure CHF m 1,017 4, Non-repayable contributions to investments CHF m 80 6, Investment Investment reflected in the balance sheet CHF m 3,596 6,955 3, Passenger services CHF m Real Estate CHF m Freight services CHF m Infrastructure CHF m 2,140 5,771 2, Network CHF m 2,018 5,693 1, Energy CHF m Finance 43/48

44 Other CHF m SBB as a purchaser Purchasing volume CHF m 4,797 4,509 4, Proportion of suppliers based in Switzerland % Suppliers number 15,775 15,237 14, Proportion of suppliers based in Switzerland % Finance 44/48

45 Finance: Footnotes 1 Revenue in 2017 was CHF 8,259 million (operating income minus retained earnings; previous year: CHF 7,890 million, +4.7 per cent). 2 Passenger revenues grew due to the fare adjustments in late 2016, which alleviated the impact of the train-path price rise, the active market cultivation strategy with corresponding growth in GA travelcards and Half-Fare travelcards as well as improvements in international passenger services. 3 Only payments reflected in income statement. 4 Owing to the decline for structural reasons, in particular in wagonload freight, and the expected development, a write-down of CHF million has been recorded for SBB Cargo Switzerland. 5 The earnings contribution for areas entitled to public-sector funding is earmarked and is credited in full to the corresponding reserves for the future in accordance with the legal requirements. 6 Free cash flow relates to the financial resources readily available to the company after all expenses within the financial year, i.e. the net inflow of liquidity. 7 In 2016, SBB took over the Gotthard Base Tunnel from AlpTransit Gotthard AG. This increased fixed assets and public-sector loans for financing rail infrastructure by CHF 3,754.5 million. At the same time, investments in excavating the Gotthard Base Tunnel in the amount of CHF 5,944.1 million were financed by public investment subsidies (non-repayable contributions). 8 in 2016, SBB took over the Gotthard Base Tunnel from AlpTransit Gotthard AG. This increased fixed assets and public-sector loans for financing rail infrastructure by CHF 3,754.5 million. At the same time, investments in excavating the Gotthard Base Tunnel in the amount of CHF 5,944.1 million were financed by public investment subsidies (non-repayable contributions). 9 In 2016, SBB took over the Gotthard Base Tunnel from AlpTransit Gotthard AG. This increased fixed assets and public-sector loans for financing rail infrastructure by CHF 3,754.5 million. 10 Only suppliers with a purchasing volume of more than CHF 2,000 were taken into account. Finance: Footnotes 45/48

46 Segment information Passenger Traffic income statement 1 Operating income CHF m 4,899 4,853 5, of which traffic revenue CHF m 3,256 3,269 3, Operating expenses CHF m -4,661-4,661-4, Operating result CHF m Net loss for the year CHF m Passenger Traffic key figures Earnings per passenger-kilometre CHF/Pkm Earnings per passenger journey CHF/PJ Operating expenses per train-kilometre CHF/train-km Grant efficiency Regional Services CHF/train-km Percentage of costs covered by revenue Regional Services % Real Estate income statement 1 Operating income CHF m of which third-party rental income CHF m Operating expenses CHF m Operating result CHF m Net loss for the year CHF m Real Estate key figures Sales by third parties in the 32 biggest SBB railway stations CHF m 1,560 1,587 1, of which Zurich HB CHF m Segment information 46/48

47 Income from disposal of non-operating real estate CHF m Book value of assets CHF m 4,838 5,227 5, Freight services income statement 7 Operating income CHF m of which traffic revenue CHF m Operating expenses CHF m , Operating result CHF m Net loss for the year CHF m Freight services key figures Operating expenses per train-kilometre CHF/train-km Net tonne-kilometres per Swiss franc in operating expenses net tonne-km/chf Infrastructure income statement 10 Operating income CHF m 3,907 4,041 4, of which revenue from use of infrastructure CHF m 1,103 1,123 1, Operating expenses CHF m -4,124-4,282-4, Operating result CHF m Net loss for the year CHF m Infrastructure key figures Revenue per train-path kilometre CHF/train-path km Operating expenses per train-path kilometre CHF/train-path km Ratio of revenue from use of infrastructure to operating expenses % Segment information 47/48