Terms and Conditions of Use

Transcription

1 Terms and Conditions of Use Terms and Conditions of Use DB SCHENKERsystem

2 Table of contents 1. General scope of service/application 3 2. Additional services offered in connection with the product 3 3. General prerequisites 3 4. Delivery terms 4 5. Dimensions and weights 4 6. Exclusions 5 7. Prices 5 Printed versions of these Terms and Conditions of Use are not revised or updated 2

3 DB SCHENKERsystem is a product of Schenker Europe GmbH. The German Freight Forwarders' Standard Terms and Conditions (ADSp) shall apply and, where these are not valid for logistics services, the latest version of the General terms and conditions of logistics services providers shall apply. Furthermore, the terms and conditions presented below shall be valid and take precedence over the General Terms and Conditions. 1. General scope of service/application Geographical area of validity (Europe) Door-to-door service (free to ramp/made available on the premises for removal) Transportation performed in DB Schenker's own general part load network (closed system) Depending on distance and access to terminals, the standard transit time for DB SCHENKERsystem is calculated with an additional 1 to 2 days on top of the transit time for DB SCHENKERsystem premium (as per DB Schenker Scheduler at the transit time displayed in DB Schenker Scheduler is always the premium transit time) 2. Additional services offered in connection with the product Acceptance of hazardous materials Delivery at a fixed time Recipient notification of delivery Cash on delivery for value of goods Subsequent arrangements for further carriage of consignments Customer pick-up Acceptance of long loads Additional administrative services (invoice attachments, delivery receipts, forwarder's cargo receipts) The additional services listed can only be booked with due consideration of the applicable exclusions. These can be provided by each DB Schenker branch. 3. General prerequisites The following general prerequisites must be fulfilled to enable provision of the service offered: Orderly traffic conditions Transit times for islands and enclaves and dutiable goods consignments must be agreed separately Where public holidays are not uniformly observed in different locations, the holiday schedule of the DB Schenker branches involved in the transportation shall apply Secure packaging for transport Printed versions of these Terms and Conditions of Use are not revised or updated 3

4 Registration for collection in the routing area of the responsible DB Schenker branch by 11 am on the collection day with DB Schenker Customer Service When collection takes place outside of the routing area of the responsible DB Schenker branch, different registration times apply, which are to be arranged individually with the branch Collection times must be agreed with the responsible DB Schenker branch Deliveries and collections take place between 8 am and 4 pm (Mon Fri) Standard delivery times: 8 am 1 pm Standard collection times: 1 pm 4 pm Clear identification of the additional services desired on the medium used for transmitting the transport data (shipping order, remote data transmission, registration for collection etc.) Delivery notes must be attached to the goods and are not transported separately Shipment must be marked for clear identification and labelled with a barcode label Hazardous materials (with the exception of individual classes and UN numbers) shall be transported only after the order has been checked and approved by the branches 1 Transportations of waste are possible only after consultation, review and approval by the business process owner 1 4. Delivery terms The following delivery terms are permissible: EXW, CPT, DAT (DDU and DDP) and DAP. 5. Dimensions and weights Volume and minimum weights shall be individually agreed. Dimension and weight restrictions for groupage shipments: Maximum dimensions of a package: longest side: 2.40 m, other side: 1.80 m, height: 2.20 m Maximum weight per package: 1,500 kg actual weight For transport jobs where a tail lift may be necessary, the following different restrictions shall apply: Maximum weight per package: 1,000 kg actual weight Dimensions shall include the pallet used. In general, a maximum weight restriction of 2,500 kg chargeable weight shall apply. Dimensions and weights in excess of this must be agreed separately. 1 1 Orders may be placed only after prior consultation with the responsible DB Schenker branch. Printed versions of these Terms and Conditions of Use are not revised or updated 4

5 6. Exclusions Exclusions pursuant to the German Freight Forwarders' Standard Terms and Conditions (ADSp) and the General terms and conditions of logistics services providers Removal goods Temperature-controlled goods Living animals, loose plants, highly perishable goods Objects, weapons and munitions subject to the German War Weapons Control Act (Kriegswaffenkontrollgesetz) Shipments that have to be unloaded from the side or using a crane Packages weighing more than 30 kg and which cannot be accessed or lifted by industrial trucks Increases in transit time that occur due to circumstances that DB Schenker was unable to prevent, despite exercising the utmost care 7. Prices The prices currently agreed with the relevant branch of DB Schenker shall apply for DB SCHENKERsystem. Last updated: 1 September 2017 Printed versions of these Terms and Conditions of Use are not revised or updated 5