ecollaboration Seamless Purchase to Pay Process

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1 ecollaboration Seamless Purchase to Pay Process SupplyOn Executive Summit Munich, May 6, 2010 Schindler Management Ltd. Arthur Buholzer

2 Seamless Purchase to Pay Process Agenda Welcome & Introduction a) going in position Vision and Scope b) building blocks Solution landscape Implementation strategy c) Status Global roll-out Nearly there Schindler Arthur Buholzer June 2009 Page 2

3 Our product is mobility Hotels Office Buildings Hospitals Airports Factories Ships Residential Buildings Shopping Centers Schindler Arthur Buholzer June 2009 Page 3

4 We move 900 million people every day Leadership through service Schindler Arthur Buholzer June 2009 Page 4

5 Schindler Group Global presence employees more than 140 countries more than 1000 branches Schindler Arthur Buholzer June 2009 Page 5

6 Supply Chain Europe (Elevators) Simplified Business Process Overview Order to DOC* Sales Office Order to Schindler Customer Delivery to Site DOC Transport Order to Carrier Consolidation Hub (operated by Carrier) Suppliers Order to Supplier Delivery to Hub Factory Schindler Arthur Buholzer June 2009 Page 6 Delivery to Factory *DOC = Direct Order Center

7 ecollaboration with Carriers Agenda Welcome & Introduction a) going in position Vision and Scope b) building blocks Solution landscape Implementation strategy c) Status Global roll-out Nearly there Schindler Arthur Buholzer June 2009 Page 7

8 eptp a Global Solution Abstract Schindler is integrating external suppliers tighter into its supply chain by further streamlining the Purchase-to-Pay processes. Building block for this integration is the set-up of a common exchange infrastructure facilitating the exchange of electronic messages from Purchase Order to Invoice with suppliers and carriers. The operations of the electronic Purchase to Pay solution enable Schindler to reduce the operative effort, to shrink the cycle time and to improve the data quality. Schindler Arthur Buholzer June 2009 Page 8

9 Schindler Network Firewall eptp* Concept how Schindler connects to the external supply base Schindler Suppliers WebEDI Plant (KW) Logistic-Center electronic Messages Purchase Order (PO) PO Confirmation PO Change Ready to Pickup (FPA) Shipping Notification (ASN) Trsp Messages (POD, IFTSTA) Invoice electronic Marketplace B2B Sales Comp. (FO) Schindler Arthur Buholzer June 2009 Page 9 *eptp = electronic Purchase to Pay

10 ecollaboration with Carriers Agenda Welcome & Introduction a) going in position Vision and Scope b) building blocks Solution landscape Implementation strategy c) Status Global roll-out Nearly there Schindler Arthur Buholzer June 2009 Page 10

11 Schindler eptp Project Building Blocks eptp logistic FPA, ASN eptp basic PO, PO-conf, Invoice eptp trsp management carrier integration eptp QES digitally signed paperless einvoice Schindler Arthur Buholzer June 2009 Page 11

12 Schindler eptp Project Vision Schindler Arthur Buholzer June 2009 Page 12

13 Market Place integration Current Landscape SUPPLIER Buy-side company Purchase Order PO Order Confirmation Sell-side company WebEDI Labels FPA ASN Dispatch Advice Invoice Transport Order PO T-Order Confirmation Transport company IFTSTA POD Delivery Status Invoice Schindler Arthur Buholzer June 2009 Page 13

14 ecollaboration with Carriers Agenda Welcome & Introduction a) going in position Vision and Scope b) building blocks Solution landscape Implementation strategy c) Status Global roll-out Nearly there Schindler Arthur Buholzer June 2009 Page 14

15 eptp Project Implementation Strategy From basic foundation to local enhancements Target was to establish the eptp basic setup in a short time frame in defined Schindler business units Each business unit selected a reduced number of pilot suppliers to start with electronic message exchange Process training for Schindler s WebEDI workflow to suppliers was given by the local organization In order to reach 80% of the purchase order transaction volume the eptp basic functionality needed to be enhanced Schindler Arthur Buholzer June 2009 Page 15

16 eptp Project Implementation Strategy Schindler Arthur Buholzer June 2009 Page 16 Draw backs B2B supplier integration is difficult to plan (B2B = black box for Schindler) and needs more time than the WebEDI solution; the communication connection was already a first hurdle to pass! 3 parties: Schindler SupplyOn Supplier Although the EU law accepts the paperless digital signed invoice country specific tax regulations are to be respected and may delay the activation considerably transport management increased the complexity for ALL involved parties; more time demanding and more dependency on each other than expected 4 parties: Schindler SupplyOn Supplier Carrier

17 eptp Global Coverage Entity Status 2010 USA Basic Logistic QES CH1 CH2 ES FR Basic QES Order QES Basic QES Basic QES EUindire. spend EU- LOG Basic QES Basic Logistic QES Transport China Basic Transport India Basic Brazil Basic Logistic operational work in progress planned Schindler Arthur Buholzer June 2009 Page 17

18 eptp Project Nearly There - Summary Achievements Each building block is operational Some business units are already over the target of 80% of purchase order transactions Platform and IT infrastructure is stable, robust and ready to on-board more suppliers With eptp Schindler enabled full electronic message transfer from order to delivery with all involved parties. Schindler Arthur Buholzer June 2009 Page 18

19 Thank you for your attention Schindler Management Ltd. Corporate Purchasing Arthur Buholzer Strategic Purchasing Projects Zugerstrasse Ebikon, Switzerland phone: This presentation is our intellectual property. It may not be copied in any manner, nor used for manufacturing, nor communicated to any third parties without our written consent.