Smart-UPS X-Series External Battery Pack Installation and Operation

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1 Smart-UPS X-Series External Battery Pack Installation and Operation Inventory (4) (4) (2) su0434a (4) (2) Specifications Operating Conditions The UPS can support five XLBPs. The combined weight of the UPS and all XLBPs installed in a rack must not exceed the weight limits of the rack. This unit is intended for indoor use only. Select a location sturdy enough to handle the weight. Do not operate UPS or XLBP units where there is excessive dust or temperature or humidity are outside specified limits. This unit has front and rear air vents. Allow adequate space for proper ventilation. Environmental Specifications Environmental factors impact battery life. High temperatures, poor utility power, and frequent,short duration discharges will shorten battery life. Temperature Maximum Elevation Humidity Operating 0 to 40 C (32 to 104 F) Storage -15 to 45 C (5 to 113 F) Charge the UPS battery every six months. Operating 3,000 m (10,000 ft) Storage 15,000 m (50,000 ft) 0% to 95% relative humidity, non-condensing

2 Installation Rack-to-tower conversion Always place UPS above XLBPs in rack-mount configuration. Connect all battery strings. Failure to do so may cause equipment damage. Two-post rack Front mounting. Center mounting. su0457a su0456a su0455a su0356a su0454a su448a su00449a su0716 a su0305a 2 Smart-UPS X-Series XLBP

3 Four-post rack Use the APC Four-Post Rail Kit. ti Install the bezel and rotate the logo Connect the External Battery Packs su0462a su0459a su0461a su0440a An optional battery extension cable is available from APC, see Smart-UPS X-Series XLBP 3

4 Service If the UPS requires service, do not return it to the dealer. Follow these steps: 1. Review the problems discussed in Troubleshooting in this manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, a. Note the model number of the UPS, the serial number located on the rear side of the unit, and the date of purchase. b. Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA). c. If the UPS is under warranty, repairs are free. d. Procedures for servicing or returning products may vary internationally. Refer to the APC Web site for country specific instructions. 3. Pack the UPS in its original packaging. If this is not available, refer to for information about obtaining a new set. a. Pack the UPS properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty. b. Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The battery may remain in the UPS. 4. Mark the Returned Material Authorization number (RMA#) from Customer Support on the outside of the package. 5. Return the unit by insured, prepaid carrier to the address given to you by Customer Support. Transport the UPS 1. Shut down and disconnect all equipment connected to the UPS. 2. Shut down and disconnect the UPS from utility power. 3. Disconnect the UPS from all internal and xternal batteries. 4. Follow the shipping instructions outlined in the Service section of this manual. APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. Global support searching APC Knowledge Base and using e-support. Contact the APC Customer Support Center by telephone or . Local, country-specific centers: go to for contact information. For information on how to obtain local customer support, contact the APC representative or other distributors from whom you purchased your APC product. 4 Smart-UPS X-Series XLBP

5 Smart-UPS Factory Warranty LIMITED WARRANTY American Power Conversion (APC) warrants its Smart-UPS (Products) to be free from defects in materials and workmanship for a period of three (3) years, excluding the batteries, which are warranted for two (2) years from date of purchase. APC's obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective Product or part thereof does not extend the original warranty period. This warranty applies only to the original purchaser who must have properly registered the Product within 10 days of purchase. Products may be registered online at warranty.apc.com. APC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the Product does not exist or that it was caused by end user's or any third person's misuse, negligence, improper installation, testing, operation or use of the Product contrary to APC's recommendations or specifications. Further, APC shall not be liable for defects resulting from: 1) unauthorized attempts to repair or modify the Product, 2) incorrect or inadequate electrical voltage or connection, 3) inappropriate on-site operation conditions, 4) Acts of God, 5) exposure to the elements, or 6) theft. In no event shall APC have any liability under this warranty for any Product where the serial number has been altered, defaced, or removed. EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, APPLCIABLE TO PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH. APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE. APC EXPRESS WARRANTIES WILL NOT BE ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, APC's RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC'S SOLE LIABILITY AND PURCHASER'S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES. APC'S WARRANTIES RUN ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES. IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, APC IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR REVENUE (WHETHER DIRECT OR INDIRECT), LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF SUBSTITUANTS, CLAIMS BY THIRD PARTIES, OR OTHERWISE. NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY. NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT APC'S LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OR TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Customers with warranty claims issues may access the APC worldwide customer support network through the APC Web site: support.apc.com. Select your country from the country selection pull-down menu. Open the Support tab at the top of the web page to obtain contact information for customer support in your region. Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. Customer support and warranty information is available at the APC Web site, APC by Schneider Electric. All trademarks are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies /2009

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