HYDROGEOLOGIC, INC. CONTRACTOR QUALITY CONTROL PLAN

Transcription

1 HYDROGEOLOGIC, INC. CONTRACTOR QUALITY CONTROL PLAN Prepared by: HydroGeoLogic, Inc Northgate Boulevard, Suite 207 Sacramento, CA Revised: February 2004

2 TABLE OF CONTENTS Page 1.0 PURPOSE POLICY REFERENCES ORGANIZATION AND RESPONSIBILITIES QUALITY CONTROL RESPONSIBILITIES Contractor Quality Control System Manager CQCSM CQC Site Representative PROGRAM MANAGEMENT RESPONSIBILITIES Program Manager Project Manager CQC COORDINATION WITH USACE SYSTEM OPERATION AND MAINTENANCE SUBMITTALS SUBMITTAL REGISTER SCHEDULING SUBMITTAL TRANSMITTAL FORM SUBMITTAL REVIEW PROCEDURE Re-submittal Procedure Category I Submittals Category II Submittals CERTIFICATION OF SUBMITTALS PURCHASE ORDERS RELATED FORMS GOVERNMENT-APPROVED SUBMITTALS Category I Category II DEVIATIONS CONTROL OF SUBMITTALS TESTING CONTROLS ANALYTICAL LABORATORY TESTING REMEDIAL SYSTEM OPERATION AND MAINTENANCE CONTROLS DEFINABLE FEATURE OF WORK Pre-Operation and Maintenance Activities and Deliverables Miscellaneous Coordination Operation and Maintenance QA Manual.doc i HydroGeoLogic, Inc. 3/4/2004

3 TABLE OF CONTENTS Page Transition Training ORGANIZATIONAL THREE-PHASE CONTROL SYSTEM PREPARATORY PHASE INITIAL PHASE FOLLOW-UP PHASE ADDITIONAL PREPARATORY AND INITIAL PHASES RELATED FORMS TRACKING OPERATION AND MAINTENANCE DEFICIENCIES REPORTING PROJECT RECORDS COMPLETION/CLOSURE PROCEDURES LIST OF FIGURES Figure 1 CQC Organizational Structure LIST OF ATTACHMENTS Attachment 1 Attachment 2 Attachment 3 Attachment 4 Attachment 5 Attachment 6 Attachment 7 Attachment 8 Letter of Responsibilities and Authorities of Site CQC Representative Engineering Form Submittal Register Engineering Form Submittal Transmittal Preparatory Inspection Outline Initial Phase Checklist Field Inspection Report Deficiency Report Daily Quality Control Report QA Manual.doc ii HydroGeoLogic, Inc. 3/4/2004

4 ACRONYMS AND ABBREVIATIONS CDQCP CQC CQCP CQMP DMS DQCR HydroGeoLogic NAS NPDES O&M PPI QAPP QC QCC RMS SAP USACE Chemical Data Quality Control Plan Contractor Quality Control Contractor Quality Control Plan Chemical Quality Management Plan Defense Materials System Daily Quality Control Report HydroGeoLogic, Inc. Network Analysis Nation Pollutant Discharge Elimination System Operation and Maintenance Preparatory phase inspections Quality Assurance Project Plan Quality control Quality control coordinator Resident management system Sampling and Analysis Plan U.S. Army Corps of Engineers QA Manual.doc iii HydroGeoLogic, Inc. 3/4/2004

5 HYDROGEOLOGIC, INC. CONTRACTOR QUALITY CONTROL PLAN 1.0 PURPOSE This Contractor Quality Control Plan (CQCP) establishes the Contractor Quality Control (CQC) procedures and system that HydroGeoLogic, Inc. (HydroGeoLogic) will use to provide compliance with all Task Order quality requirements. This document describes HydroGeoLogic s general CQC; however, site specific plans will be developed on a task order basis, as required. The site CQCP is HydroGeoLogic s everyday tool to ensure the government s performance standards are met. The comprehensiveness of the site-specific CQCP is commensurate with the complexities and criticality of the services to be provided under each specific Task Order. The CQCP: Identifies the CQC organization; Provides qualifications of the CQC staff; and Establishes Quality Control (QC) procedures for submittals handling, field and laboratory testing, onsite and offsite inspection, operation and maintenance controls, deficiency resolution, QC documentation, and completion/closure procedures. 1-1

6 2.0 POLICY HydroGeoLogic takes pride in the quality of its services, the honesty and integrity with which it does business, and the effort made to satisfy/address its clients needs and concerns. Each of these precepts is paramount and every project is viewed as an opportunity to improve the quality of procedures. To provide a job well done, HydroGeoLogic ensures the availability of adequate equipment and qualified personnel. Individuals working on a project are properly trained to perform their duties. A series of technical and quality reviews established within the system ensure that quality objectives are met. In addition, there is constant performance monitoring through the use of system audits that evaluate the reviews in place and the system as a whole. These system checks and the monitoring procedures allow HydroGeoLogic to quickly identify and correct quality objectives that are not being met. HydroGeoLogic is responsive to the client s needs. HydroGeoLogic continuously strives to improve the quality of its services and products. The Company Principals are committed to maintaining a high level of quality, contract compliance, and client satisfaction by strict adherence to the established CQCP. This commitment is affirmed at all levels of the Company, from executive officers to project and field personnel, including subcontractors, vendors, and offsite fabricators. HydroGeoLogic will execute the following: Empower the CQC representative to implement and enforce the CQCP throughout the contract period; Establish clearly defined responsibility, roles, and authority for all project and field staff; Review and maintain the written procedures of the CQCP; Use the U.S. Army Corps of Engineers (USACE) Resident Management System (RMS); Compile accurate and complete QC documents and records; Proactively detect, document, and resolve quality deficiencies; and Establish and maintain continuous, professional, and effective communications with the USACE. 2-1

7 3.0 REFERENCES The publications listed below are incorporated by reference into this CQCP. DM , Contract Management, Cost Reimbursement Fundamentals and Guidelines, Omaha District, USACE. HydroGeoLogic s Corporate Quality Assurance Manual. EM , USACE Safety Manual. ANSI/ASQC E Specifications and Guidelines for Quality Systems for Environmental Data Collection and Environmental Technology Programs. Applicable site-specific Quality Control Plans, including but not limited to: - Chemical Data Quality Control Plan (CDQCP) - Sampling and Analysis Plan (SAP) - Quality Assurance Project Plan (QAPP) 3-1

8 4.0 ORGANIZATION AND RESPONSIBILITIES This section presents the delivery order project management organization, describes the responsibilities and authorities of key personnel, identifies the responsibilities of personnel to assess and implement the requirements established by the CQCP, and describes the reporting relationships and lines of communication and authority (Figure 1). The organization of the quality management function is designed to be: Independent of project line management; Separate from functional groups that will generate measurement data and/or perform work assignment activities; and Possessive of authority to enforce procedures at the task and program levels to evaluate and measure data that are of appropriate and known quality. HydroGeoLogic has ultimate responsibility for the successful execution of Task Orders issued under the contract. To ensure conformance to rigorous QC standards, HydroGeoLogic will require all of its subcontractors to adhere to this CQC program. The selection of personnel to perform specific QC functions is based on how well an individual s knowledge and experience satisfies the requirements of the position. Personnel selection for various activities within a Task Order is based upon an evaluation of the staff member s education, work experience, and training (e.g., whether a new hire or an existing employee of HydroGeoLogic or its subcontractors). This evaluation is conducted by the Project Manager before start of a project. The USACE Resident Engineer and the Contracting Officer will be notified in writing by the CQC System Manager or Project Manager of any change in project personnel or their responsibilities. Site-Specific QCPs will provide the qualifications of key personnel, including but not limited to the Project Manager, QC Coordinator and QC Site Representative. 4-1

9 Figure 4.1 CQC Organizational Structure 4.1 QUALITY CONTROL RESPONSIBILITIES Contractor Quality Control System Manager Dr. Dua Guvanasen serves as HydroGeoLogic s Director of Corporate Quality Control. Cindy Crane serves as the CQC System Manager. Dr. Guvanasen will have the overall responsibility for the Corporate QC program. The CQC System Manager reports directly to the Corporate Director of QC and the Company President. The CQC System Manager is responsible for the interpretation and enforcement of quality control policies and procedures, and carries the requisite authority to oversee and execute quality control activities for all Task Orders. The CQC System Manager is responsible for the development and implementation of the CQCP. He/She will provide overall direction to the program quality control function, will perform audits, surveillance, and document reviews, and will execute other quality functions as required in the CQCP. He/She will interface with HydroGeoLogic s Program Managers on the quality functions of the program and will coordinate activities with the Task Order Project Manager(s) and Quality Control Coordinator (QCC). The CQC System Manager will also serve as the primary liaison between the 4-2

10 USACE representatives and HydroGeoLogic assigned QC personnel. The QC System Manager is responsible for seeing that subcontractor work is performed in accordance with the same high standards of excellence required by HydroGeoLogic. (See Attachment 1, sample Letter of Responsibilities and Authorities of CQCSM [Contractor Quality Control System Manager].) CQCSM Dr. Cynthia Crane is assigned the task of CQCSM. CQCSM s responsibilities include the following: Review task order plans and procedures for quality issues; Perform task order assessments of activities for compliance with USACEapproved plans and procedures; Assist in procedure training for delivery order personnel; Report to the Director of Corporate QC and the President; Identify the need for corrective action. Initiate, recommend, and coordinate solutions for quality problems; Disseminate applicable quality information to the project staff; and Review received submittals from subcontractors to ensure that all submittals meet specification requirements; Track and maintain daily updates of Subcontractor and Contractor required submittals on Engineering Form 4288, Submittal Register (See Attachment 2); Copy, assemble, and transmit required submittals to the proper approval authorities; Report to the Corporate Director of QC on the status of submittals; Prepare documentation for Preparatory Phase Inspections (PPIs); and Prepare or direct preparation of the daily CQC report covering all associated activities for this project utilizing the Daily Quality Control Report (DQCR) CQC Site Representative As appropriate, on a Task Order specific basis, certain HydroGeoLogic staff may be assigned the task of CQC Site Representative. Personnel who are assigned as CQC Site Representative will have completed the USACE Contractor Quality Control Course. Typical responsibilities include the following: Perform daily inspections of Contractor and Subcontractor work activities; Read and understand all QC requirements for specific tasks being performed by the Contractor and Subcontractor and monitor for compliance with the specifications; Ensure the quality standards for the specifications are met by both the Contractor and Subcontractors working on this project; Assist in maintaining an effective CQC system; Perform and monitor all control activities and testing; and Provide acceptable documentation of daily CQC activities that will be incorporated into the DQCR and/or constitute the site DQCR. 4-3

11 The CQC Site Representative shall report any deficiencies immediately to the CQCSM for consultation and assignment of corrective actions. 4.2 PROGRAM MANAGEMENT RESPONSIBILITIES Program Manager The Program Manager has responsibility and accountability for overall management of the program and contractual activities. He will serve as the focal point and main channel of communication between USACE and HydroGeoLogic s Delivery Order Team. Through the HydroGeoLogic Project Manager(s), the Program Manager will establish and interpret program procedures, monitor schedules and costs, see that necessary resources are made available, and oversee safe performance, quality of work, and production. The Program Manager possesses the authority to commit corporate resources to support program functions, and has assumed the responsibility for ensuring responsiveness to the USACE Project Manager The Project Manager reports to the Program Manager, and is responsible for delivery order execution, quality and the day-to-day management of the technical, financial, and scheduling aspects of the project. 4.3 CQC COORDINATION WITH USACE Before the start-up of system operation and maintenance, a CQC coordination meeting will be held. During this meeting, USACE and HydroGeoLogic will develop a mutual understanding of the CQC system implementation details. These details will include the forms for recording CQC operations, control activities, testing, administration of the system for both onsite and offsite work, and the interactions between the Resident Engineer and HydroGeoLogic QC personnel. If revisions to the CQCP are necessary, such revisions will be expeditiously written and submitted for the Resident Engineer s approval. Minutes of this meeting will be prepared by USACE. Subsequent meetings will be held if necessitated by the development of any deficiencies in the CQC System. The HydroGeoLogic CQC representative will notify the Resident Engineer of the preparatory, initial, and follow-up inspections, and will provide evidence of satisfactory compliance with the inspections, as discussed in Section 9 of this CQCP. CQC staff will implement this three-phase inspection system for all aspects of the work specified. 4-4

12 5.0 SYSTEM OPERATION AND MAINTENANCE HydroGeoLogic will not commence site operation and maintenance activities until receipt of written approval of this CQCP from the Resident Engineer. 5-1

13 6.0 SUBMITTALS Procedures for scheduling, reviewing, certifying, and managing submittals, including those of subcontractors, offsite fabricators, suppliers, and purchasing agents, will be in accordance with the Statement of Work. 6.1 SUBMITTAL REGISTER Submittals will be processed for approval by the Resident Engineer in accordance with the Statement of Work. A Submittal Register, Engineering Form 4288 (Attachment 2), generated using USACE s RMS, will be the basis for scheduling and tracking the review and approval process for each submittal. The RMS will be maintained and updated routinely. Submittals returned unapproved or with comments requiring resubmission will be so noted on the Submittal Register and retransmitted as a re-submittal 6.2 SCHEDULING Submittals will be submitted on a schedule in accordance with the requirements outlined in the Statement of Work. Submittals for items that are interrelated will be coordinated and submitted concurrently. Adequate time (a minimum of 20 calendar days exclusive of mailing time) will be allowed and shown on the register for review and approval. No delay damages or time extensions will be allowed for time lost in late submittals. 6.3 SUBMITTAL TRANSMITTAL FORM Submittals to the Resident Engineer will be made by forwarding six copies of the data accompanied by Engineering Form 4025, Transmittal of Shop Drawings, Equipment Data, Material Samples, or Manufacturer s Certificates of Compliance. HydroGeoLogic will generate these forms using USACE s RMS. A sample of this form is presented in Attachment SUBMITTAL REVIEW PROCEDURE Preparation of submittals is the responsibility of the HydroGeoLogic Project Manager assigned for the Task Order. Submittals from HydroGeoLogic s subcontractors or vendors will be reviewed for technical content and accepted as a part of this submittal preparation procedure. The QC Coordinator is responsible for the review and certification of all submittals before transmittal to either the Resident Engineer or other required approval authorities. The Quality Control Coordinator will review submittals for conformance to specifications, completeness, and accuracy. The Quality Control Coordinator will approve or disapprove the submittal, as appropriate. The HydroGeoLogic Program Manager and CQC System Manager will be notified by the QC Coordinator of submittals which do not conform to quality requirements. 6-1

14 Submittals requiring modifications or changes will be returned to the originator, subcontractor, or vendor for correction and resubmission to the QC Coordinator. Approved submittals will be sent to the Resident Engineer or the USACE office, depending on the required approval authority for appropriate action Re-submittal Procedure The government may require HydroGeoLogic to resubmit any item found not to comply with the contract. Disapproved submittals or submittals with comments that require re-submittal for approval will be processed in the same manner as the original submittals. The submittal number of the original submittal will be used for each re-submittal followed by a sequential alphanumeric suffix. The Submittal Register will be updated using the re-submittal number Category I Submittals Items listed as Category I submittals (GA1) in the various sections of the specification or on the Submittal Register will be mailed directly to: USACE Construction Division Each required submittal in the form of a drawing will be submitted as one reproducible and one print of the drawing. Drawing prints will be either blue or black line permanent-type prints on a white background or blueprint. Reproducibles will be brownline diazo or sepia and prints made from these will be sufficiently clear for microfilm copying. Catalog and descriptive data will be submitted in eight copies. Catalog cuts and other descriptive data that have more than one model, size, or type or that shows optional equipment will be marked to show the model, size, or type and all optional equipment proposed for approval. Submittals on component items forming a system or that are interrelated will be submitted at one time as a single submittal to demonstrate that the items have been properly coordinated and will function as a unit Category II Submittals Except as noted below, data for all items listed as Category II Submittals (GA2) or (FIO) in the various sections will be submitted in six copies to the Resident Engineer using the transmittal form. Items not to be submitted in multiple copies, such as samples and test cylinders, will be submitted to the Resident Engineer accompanied by six copies of the transmittal form. 6.5 CERTIFICATION OF SUBMITTALS Submittals that have been approved by the QC Coordinator will be certified as in compliance with all contract QC requirements. This certification will be so indicated by the QC Coordinator signature on the submittal transmittal form and imprinting the submittal date with a certification stamp. A sample of this stamp is provided in Attachment

15 A compliance certificate will be signed by an official authorized to certify on behalf of the manufacturing company and will contain the name and address of the contractor, the project name and location, and the quantity and date or dates of shipment or delivery to which the certificates apply. Copies of laboratory test reports submitted with certificates will contain the name and address of the testing laboratory and the date or dates of the tests to which the report applies. Certification will not be construed as relieving the contractor of the requirement to furnish satisfactory materials, if, after tests are performed on selected samples, the material is found not to meet the specifications. 6.6 PURCHASE ORDERS Copies of purchase orders will be furnished to the Contracting Officer when HydroGeoLogic requests assistance for expediting deliveries of equipment or materials, or when requested by the Contracting Officer for a quality assurance review. Each purchase order that is issued by HydroGeoLogic or by the subcontractors for materials and equipment to be incorporated into the project will be: (1) clearly identified with the applicable contract number; (2) will carry an identifying number; (3) will be in sufficient detail to identify the material being purchased; (4) will indicate a definite delivery date; and (5) will display the Defense Materials System (DMS) priority rating, if applicable. 6.7 RELATED FORMS The following forms used in the submittal process are presented in the indicated attachment: Attachment 2, Engineering Form 4288, Submittal Register Attachment 3, Engineering Form 4025, Submittal Transmittal. 6.8 GOVERNMENT-APPROVED SUBMITTALS Upon completion of review of submittals requiring government approval, the submittals will be identified as having received approval by being so stamped and dated Category I The drawing print and six sets of catalog data and descriptive literature will be retained by the Contracting Officer and the drawing reproducible and two sets of catalog data and descriptive literature will be returned to HydroGeoLogic Category II Two copies of Category II submittals for approval will be returned to HydroGeoLogic except for samples, test cylinders, and O&M manuals for which two copies of the transmittal form only will be returned to HydroGeoLogic. 6-3

16 6.9 DEVIATIONS For submittals that include proposed deviations requested by HydroGeoLogic, the column variation of ENG Form 4025 will be checked. HydroGeoLogic will set forth in writing the reason for any deviations and annotate such deviations on the submittal. The government reserves the right to rescind inadvertent approval of submittals containing unnoted deviations CONTROL OF SUBMITTALS HydroGeoLogic will carefully control its procurement operations to ensure that each submittal is submitted on or before the submittal date shown on the approved Submittal Register. 6-4

17 7.0 TESTING CONTROLS 7.1 ANALYTICAL LABORATORY TESTING All analytical tests for the testing required by the Statement of Work shall be performed in accordance with the Chemical Quality Management Plan (CQMP) for the Task Order. 7-1

18 8.0 REMEDIAL SYSTEM OPERATION AND MAINTENANCE CONTROLS Procedures for controlling quality are based on an inspection system comprising preparatory inspection, initial inspection, and follow-up inspection. These inspections are conducted for each definable feature of work. 8.1 DEFINABLE FEATURE OF WORK A definable feature of work is an activity that is separate and distinct from other activities, and that requires separate control activities. In general, each discipline or specification division is considered a definable feature of work. Sub-activities within a discipline or specification division can be considered a definable feature of work if separate and distinct control requirements exist. The definable features of work for this project follow Pre-Operation and Maintenance Activities and Deliverables Site Safety and Health Plans. Contractor Quality Control Plan. Chemical Quality Control Plan. Pollution Control Implementation Plan. Well Installation Plan Miscellaneous Coordination Nation Pollutant Discharge Elimination System (NPDES) permits. Utility Clearances Operation and Maintenance O&M Manual. Well Drilling Plan. Observation Well Installation. Extraction Well Preventative Maintenance Transition Training Training Aids Lesson Plans Transition Manual 8-1

19 9.0 ORGANIZATIONAL THREE-PHASE CONTROL SYSTEM Contractor Quality Control is the means by which the Contractor ensures that system operation and maintenance, including services and products provided by subcontractors and suppliers, comply with the requirements of the contract. The CQC staff will implement a three-phase control system for all aspects of the project. This three-phase control system includes inspections made at the preparatory phase, the initial phase, and the follow-up phase. Preparatory phase inspections will be conducted before beginning work on any definable feature of work. Another inspection will be made at the beginning of each definable feature of work. Agreement on the workmanship and inspection criteria for each feature of work will be established during this inspection phase. An inspection will be conducted for each crew participating in the feature of work, and, if necessary, repeated at any time that the acceptable quality of the work is deemed by the QC representative to be substandard. Continuous follow-up inspections will be performed daily while specific definable features of work are ongoing. These inspections will continue until all work on a definable feature of work is completed. 9.1 PREPARATORY PHASE Preparatory phase inspections (PPIs) will be conducted before beginning work on any definable feature of work. This inspection will establish and document that all required preliminary activities have been accomplished that are necessary to start work; that all submittals are complete; that all materials and equipment have been ordered and conform to required specifications, are on site and are available; and that all required testing has been successfully conducted. The Resident Engineer will be notified 48 hours in advance of each PPI. The assigned CQC staff, field personnel, and appropriate subcontractors will participate in the PPI meeting. HydroGeoLogic will instruct applicable workers as to the acceptable level of workmanship required in order to meet contract specifications. The PPI meeting will be documented and this documentation will be submitted as an attachment to the DQCR. The CQC staff will also address the following for each task: Review the specification section and contract plans for the subject topic; Review the contract plans; Verify that all required submittals are completed and have been approved; Verify that all materials and/or equipment have been tested, submitted, and approved; Verify that the analytical testing laboratories have been approved; Complete quality control checklist for field testing and sampling for materials testing; Verify that provisions have been made for required control testing; Confirm that all onsite personnel have valid training and medical certificates and are enrolled in the medical surveillance program; 9-1

20 Examine required materials, equipment, and sample work to make sure that they are on hand, conform to approved shop drawing or submitted data, and are properly stored; Review the appropriate activity hazard analysis to see that safety requirements are met; Confirm that the portion of the plan for the work to be performed has been accepted by the Contracting Officer; Notify the Contracting Officer at least 24 hours in advance of beginning any of the required action of the preparatory phase. Inspect work areas; and Review environmental and spill controls for each site. 9.2 INITIAL PHASE Another inspection will be made at the beginning of each definable feature of work. Concurrence with the workmanship and inspection criteria for each feature of work will be established during this inspection phase. An inspection will be conducted for each crew participating in the feature of work, and, if necessary, repeated at any time that the acceptable quality of the work is deemed by the QC representative to be substandard. The Resident Engineer will be notified 48 hours in advance of each initial phase inspection, while the Contracting Officer will be notified at least 24 hours in advance. The assigned CQC staff, field personnel, and appropriate subcontractors will participate in the initial phase inspection. This inspection will be documented and submitted to the Resident Engineer as an attachment to the DQCR. The initial phase inspection will include: Check of preliminary work to ascertain compliance with contract requirements; Review of minutes of the preparatory meeting; Verification of full contract compliance and required control inspection and testing; Establishment of level of workmanship and verification that it meets minimum acceptable workmanship standards; Resolution of all differences; and Confirmation of compliance with the safety plan and activity hazard analysis. Upgrading of the safety plan and activity hazard analysis if necessary. Review of the activity analysis with each worker. The exact location of the initial phase will be indicated in the documentation for future reference and for comparison with the follow-up phases. The initial phase inspection will be repeated for 9-2

21 each new crew to work onsite, or any time acceptable specified quality standards are not being met. 9.3 FOLLOW-UP PHASE Continuous follow-up inspections will be performed daily while specific definable features of work are ongoing. These inspections will continue until all work on a definable feature of work is complete. Inspections will be documented and will be submitted to the Resident Engineer as an attachment to the DQCR. Final follow-up checks will be conducted and all deficiencies corrected prior to the start of additional features of work, which may be affected by the deficient work. HydroGeoLogic will not utilize or conceal nonconforming work. 9.4 ADDITIONAL PREPARATORY AND INITIAL PHASES Additional preparatory and initial phases may be conducted on the same definable features of work as established by the government if the quality of ongoing work is unacceptable, if there are changes in the applicable QC staff or in the onsite personnel, if work on a definable feature is resumed after a substantial period of inactivity, or if other problems develop. 9.5 RELATED FORMS The following forms used in the inspection process are presented as Attachments 4, 5, and 6. Preparatory Inspection Outline (Attachment 4) Initial Phase Checklist (Attachment 5) Field Inspection Report (Attachment 6) 9-3

22 10.0 TRACKING OPERATION AND MAINTENANCE DEFICIENCIES Deficiency tracking and corrective actions will be taken whenever there is a deficiency in characteristics, documentation, or procedures that result in the quality of an item being deemed unacceptable or indeterminate with respect to specified criteria. Nonconformance examples include test failure, physical defects, data losses, and deviations from prescribed specifications, plans, and industry-accepted processes and procedures. If nonconformance is related to hazards or potential safety concerns, action will immediately be taken and documentation will be completed as a follow-up. Prompt action will never be impeded by the need to process a deficiency report. It is mandatory, however, that the report be processed as soon as possible. When a deficiency is detected, the Deficiency Form (Attachment 7) will be completed in order to describe and to document the occurrence and the corrective action taken or suggested to be taken. The appropriate delivery order criteria will be cited and sufficient supporting data will be provided to allow a resolution to the deficiency. The report will be provided to the CQC Site Representative for review and approval of the proposed corrective action. The proposal will describe the cause for the deficiency, the corrective action taken, measures taken to prevent a recurrence, and the date actions are to be completed. The supervisor of the organization responsible for the deficiency will sign the deficiency report. The deficiency will be reported to the Resident Engineer within 48 hours of discovery. Resolution of the deficiency will be verified and the deficiency report signed by the CQC Site Representative. The deficiency report will not be closed out until all corrective and preventive measures have been completed. The CQC Site Representative will maintain a deficiency log of all open deficiencies, date of issue, responsible organization or individual, date of anticipated corrective action, and closed out deficiency reports. The log will provide the deficiency number, a brief description of the action, and the date closed. Records to be retained in the project file will contain pertinent information necessary to document resolution of the deficiency including scope and significance of the problem. 10-1

23 11.0 REPORTING The CQC Site Representative will prepare a DQCR for each day that work is performed, commencing with the first day of fieldwork. As long as a delivery order remains active, a DQCR will also be generated for every 7-day period where no work is performed. All calendar days throughout the duration of the fieldwork will be documented by the DQCR. The DQCR will include definable features of work and inspection phases performed, results of onsite and offsite inspections, and corrective actions completed. Test reports and other documentation will be included as attachments to the DQCR. Two copies of the DQCR will be provided to the onsite USACE representative the day following the report date. An example of a DQCR is presented as Attachment

24 12.0 PROJECT RECORDS HydroGeoLogic will maintain current records of QC operations, activities, and tests performed, including the work of subcontractors and suppliers. These records will be on an acceptable form and will include factual evidence that required QC activities and/or tests have been performed. These include but are not limited to the following: Contractor/Subcontractor and their areas of responsibility; Operating plant/equipment with hours worked, idle, or down for repair; Work performed each day, giving location, description, and by whom. When Network Analysis (NAS) is used, NAS activity number will identify each phase of work performed each day; Test and/or control activities performed with results and references to specifications/plan requirements. The control phase should be identified (Preparatory, Initial, Follow-up). Deficiencies will be noted along with the associated corrective action; Material received with statement as to its acceptability and storage; Identification of submittals reviewed, with contract reference, by whom, and action taken; Offsite surveillance activities, including actions taken; Job safety evaluations stating what was checked, results, and instructions or corrective actions; List of instructions given/received and conflicts in plans and/or specifications; and Contractor s verification statement. These records will indicate a description of trades working on the project, the number of personnel working, weather conditions encountered, and any delays encountered. These records will cover both conforming and deficient features and will include a statement that equipment and materials incorporated in the work and workmanship comply with the contract. The original and one copy of these records in report form will be furnished to the Contracting Officer within 24 hours after the date(s) covered by the report, except that reports need not be submitted for days on which no work is performed. As a minimum, one report will be prepared and submitted for every seven days of no work and on the last day of a no work period. All calendar days will be accounted for throughout the life of the contract. The first report following a day of no work will be for that day only. Reports will be signed and dated by the QC Coordinator. The report from the QC Coordinator will include copies of test reports and copies of reports prepared by all subordinate quality control personnel. 12-1

25 13.0 COMPLETION/CLOSURE PROCEDURES Procedures will be implemented by HydroGeoLogic to attain a professional and accurate project completion. These procedures include: Preparation of a deficiency list for each site and confirmation that all corrections are identified. This action will occur before scheduling a pre-final inspection with USACE. Following correction of deficiencies, HydroGeoLogic will schedule a pre-final inspection with USACE. All deficiencies noted during the pre-final inspection will be corrected before scheduling a final inspection. The status of all submittals will be verified. Submittals requiring resubmission will be corrected. The requirements for the Closure Report will be reviewed. 13-1

26 ATTACHMENT 1 SAMPLE LETTER OF RESPONSIBILITIES AND AUTHORITIES OF SITE CQC REPRESENTATIVE

27 ATTACHMENT 2 SAMPLE LETTER OF RESPONSIBILITIES AND AUTHORITIES OF QUALITY CONTROL SYSTEMS MANAGER AND QUALITY CONTROL TECHNICIANS TO: FROM: SUBJECT: QC Site Manager C. Crane, CQCSM Responsibilities and Authorities of the Site QC Representative DATE: CC: Quality Contract Coordinator Project Manager You are hereby advised that you have been appointed as a Site QC Manager for the subject Task Order. In this capacity you shall be responsible for enforcing the site-specific Contractor Quality Control Plan (CQCP) and overseeing quality throughout the duration of the subject work. You are also responsible directly to me. A detailed description of your responsibilities is outlined below: Perform daily inspections of all Contractor and Subcontractor related activities Read and understand all QC requirements for specific tasks being monitored Ensure the quality specified in the plans and specifications are met Assist in maintaining an effective CQC system Perform and monitor all control activities and testing Provide acceptable documentation of daily QC activities to be incorporated in the daily CQC report Reporting regularly to the HydroGeoLogic Project Manager and Quality Control Coordinator Attachment 1-1

28 ATTACHMENT 2 ENGINEERING FORM SUBMITTAL REGISTER

29 SUBMITTAL REGISTER SPECIFICATION SECTION TITLE AND LOCATION CONTRACTOR CONTRACT NUMBER HydroGeoLogic, Inc. ACTIV- ITY NO. a TRANS- MITTAL NO. b ITEM NO. c SPECIFICATION PARAGRAPH NUMBER d DESCRIPTION OF ITEMS SUBMITTED e through n CLASSIFI- CATION * o thru q CONTRACTOR SCHEDULE DATES CONTRACTOR ACTION SUBMIT r APPROVAL NEEDED BY s MATERIAL NEEDED BY t CODE u SUBMIT DATE v SUBMIT TO GOVERN- MENT w GOVERNMENT ACTION CODE x DATE y REMARKS x Status TOTAL HOURS F/U = Follow up with sub contractor has been initiated. Attachment 2-1

30 ATTACHMENT 3 ENGINEERING FORM 4025 SUBMITTAL TRANSMITTAL (As generated by USACE RMS)

31 TRANSMITTAL OF SHOP DRAWINGS, EQUIPMENT DATA, MATERIAL SAMPLES, OR MANUFACTURER S CERTIFICATES OF COMPLIANCE (Read instructions on the reverse side prior to initialing this form.) DATE TRANSMITTAL NO. SECTION I - REQUEST FOR APPROVAL OF THE FOLLOWING ITEMS (This section will be initiated by the contractor.) TO: U.S. Army Corps of Engineers Kansas City District 700 Federal Building Kansas City, MO FROM: HydroGeoLogic, Inc Herndon Parkway Suite 900 Herndon, VA CONTRACT NO. CHECK ONE: THIS IS A NEW TRANSMITTAL THIS IS A RESUBMITTAL OF TRANSMITTAL NO. SPECIFICATION SEC. NO. (Cover only one section with each transmittal) PROJECT TITLE AND LOCATION ITEM NO. DESCRIPTION OF ITEM SUBMITTED (Type, size, model number, etc.) MFG. OR CONTR. CAT., CURVE DRAWING OR BROCHURE NO. (See Instruction No. 8) NO. OF COPIES CONTRACT REFERENCE DOCUMENT SPEC. PARA. NO. DRAWING SHEET NO. FOR CONTRACTOR USE CODE VARIATION (See Instruction No. 6) FOR CE USE CODE a. b. c. d. e. f. g. h. i. REMARKS I certify that the above submitted items have been reviewed in detail and are correct and in strict conformance with the contract drawing and specifications except as otherwise stated. NAME AND SIGNATURE OF CONTRACTOR SECTION II - APPROVAL ACTION ENCLOSURES (List by Item No.) NAME, TITLE, AND SIGNATURE OF APPROVING AUTHORITY DATE Attachment 3-1

32 ATTACHMENT 4 PREPARATORY INSPECTION OUTLINE

33 PREPARATORY INSPECTION OUTLINE (Part 1) Contract No.: Title and No. of Technical Section: Reference Contract Drawings: Date: A. PLANNED ATTENDANTS: NAME POSITION COMPANY B. SUBMITTALS REQUIRED TO BEGIN WORK: ITEM SUBMITTAL NO. ACTION CODE a) I HEREBY DECLARE THAT THE ABOVE-REQUIRED MATERIALS DELIVERED TO THE JOBSITE ARE CERTIFIED TO BE THE SAME AS THOSE SUBMITTED AND APPROVED. Quality Control Representative C. EQUIPMENT TO BE USED IN EXECUTING WORK: a. b. D. WORK AREAS EXAMINED TO ASCERTAIN THAT ALL PRELIMINARY WORK HAS BEEN COMPLETED: E. METHODS AND PROCEDURES FOR PERFORMING QUALITY CONTROL - INCLUDING SPECIFIC TESTING REQUIREMENTS: F. ADDITIONAL NOTES: THE ABOVE METHODS AND PROCEDURES OUTLINED ARE CERTIFIED TO COMPLY WITH THE CONTRACT REQUIREMENTS AND WILL BE PERFORMED AS PLANNED AND SPECIFIED. Quality Control Representative Attachment 4-1

34 ATTACHMENT 5 INITIAL PHASE CHECKLIST

35 INITIAL PHASE CHECKLIST Contract No.: Date: Title and No. of Technical Section: Reference Contract Drawings: A. PLANNED ATTENDANTS: NAME POSITION COMPANY B. MATERIALS BEING USED ARE IN STRICT COMPLIANCE WITH THE CONTRACT PLANS AND SPECIFICATIONS: YES NO IF NOT, EXPLAIN: C. PROCEDURES AND/OR WORK METHODS WITNESSED ARE IN STRICT COMPLIANCE WITH THE CONTRACT SPECIFICATIONS: YES NO IF NOT, EXPLAIN: D. WORKMANSHIP IS ACCEPTABLE: YES NO STATE AREAS WHERE IMPROVEMENT IS NEEDED: E. SAFETY VIOLATIONS NOTED: YES NO IF YES, CORRECTIVE ACTION TAKEN: Quality Control Representative Attachment 5-1

36 ATTACHMENT 6 FIELD INSPECTION REPORT

37 FIELD INSPECTION REPORT Contract No.: Client: Report No.: Prepared By: Location: Date: Description Visual NDE In Progress Dimensional Other Final Reference Drawing/Standard Findings Sketch Inspector Date Attachment 6-1

38 ATTACHMENT 7 DEFICIENCY REPORT

39 DEFICIENCY Project No.: Client: Report No.: Prepared By: Location: Date: Item No. P.O. No. Tag No. Vendor Vendor No. Equipment or Material Description: Nonconforming Condition: Inspector: Date: Corrective Action: Proposed by: Owner: Approved CET: Corrective Action Completed: Inspector: Date: Proposed Action to Prevent Recurrence Construction Manager: Date: Attachment 7-1

40 ATTACHMENT 8 DAILY QUALITY CONTROL REPORT (DQCR)

41 HydroGeoLogic, Inc. DAILY QUALITY CONTROL REPORT Daily Report No. XX Date: Contract No.: Project Title & Location: Weather: Precipitation: in. Temp.: Min. Max. 1. Contract/Subcontractors and Area of Responsibility: NUMBER TRADE HOURS EMPLOYER : : : : : Contractor : : : : : : : : : : : : Subcontractors : : : : : : : : : : : LOCATION/ DESCRIPTION WORK 2. Operating Plant or Equipment. (Not hand tools) Plant/Equipment Contractor Arrival Date Departure Date Date of Safety Check Hours Used Hours Idle Hours Repair Subcontractors 3. Work Performed Today: (Indicate location and description of work performed by prime and/or subcontractors. When network analysis is used, identify work by activity number). CONTRACTOR Subcontractors Attachment 8-1

42 4. Control Activities Performed: Preparatory Inspections: (Identify feature of work and attach minutes). Initial Inspection: (Identify feature of work and attach minutes). Follow-Up Inspection: (List inspections performed, results of inspection compared to specification requirements, and corrective actions taken when deficiencies are noted). Preparatory Inspections: Initial Inspection: Field/Follow-Up Inspection: 5. Tests Performed and Test Results: (Identify test requirement by paragraph number in specifications and/or sheet number in plans). 6. Material Received: (Note inspection results and storage provided). Inspection Results Item Quantity Description Storage Provided Accept Reject Comments Note: Offsite fill materials are quantified the day following receipt on site. (1) See attached packing lists. Totals To Date 7. Submittals Reviewed: Note (1) : All material ordered is now on site. (a) Submittal No. (b) Spec/Plan Reference (c) By Whom (d) Action 8. Offsite Surveillance Activities, Including Action Taken: Attachment 8-2

43 9. Job Safety: (List items checked, results, instructions, and corrective actions taken). Contractor Subcontractors 10. Remarks: (Instructions received or given. Conflict(s) in Plans and/or specifications. Delays encountered). Sec Safety, Health and Emergency Response: Sec Chemical Analysis and Chemical Data Quality Control: Sec Start Up Plan: Sec Clearing and Grubbing: Sec Grading: Sec Excavation for Buildings: Sec Excavation for Utilities Systems: Sec Aggregate Surface Course: Sec Air Sparging Wells: Sec Chain Link Fence: Sec Seeding: Sec Concrete for Building Construction: Sec Painting, General: Sec Standard Metal Building Systems: Sec Compressed Air Piping: Sec Electrical Work; Interior: Contractor s Verification: On behalf of the Contractor, I certify this report is complete and correct, and all materials and equipment used and work performed during this reporting period are in compliance with the contract plans and specifications, to the best of my knowledge, except as may be noted above. CQC System Manager Date Attachment 8-3

44 Approved HydroGeoLogic, Inc. Approved with corrections as noted on submittal data and/or attached sheet(s). SIGNATURE: TITLE: DATE: