Rock Maritime Services Ltd Established Gibraltar

Transcription

1 Rock Maritime Services Ltd Established Gibraltar Company Brochure 2013 Bunker Traders Shipping Agents Service Launch Operators Taking Care Of All Your Needs At Port

2 About Us An Established Shipping Agent You Can Rely On R ock Maritime Services Ltd was formed in 1994, initially to supply tonnage ex Quay at Gibraltar, whilst acting as Agents and ensuring all tonnage was despatched immediately, with highly competitive quotations for the fuel and/or Calling Fees. OUR VALUES Since then the Companies activities have expanded, which has been due to attractive price quotations coupled with a conscientious quality service and eager view for expansion. TO ENSURE OPTIMAL QUALITY AT THE MOST COMPETITIVE RATES. TO SATISFY OUR CUSTOMERS NEEDS TO THE BEST OF OUR ABILITIES. TO AIM FOR CONTINUED IMPROVEMENT AND GROWTH. TO ENSURE THE FASTEST AND MOST COST EFFECTIVE SHIPS S TURNAROUND IN PORT. Due to a number of major fuel suppliers operating at Gibraltar both by Barge and Ex Pipe, the port of Gibraltar and its surrounding ports of Algeciras and Ceuta have become key ports in the maritime sector, strategically located at the entrance to the Mediterranean allowing us to cover one of the busiest shipping lanes. With a vast variety of suppliers and services available at these ports, you can rest assure that your requirements will be met both professionally and efficiently in the minimum period during the bunkering time constraints, avoiding any loss of time. As established bunker traders, we also supply various grades of International Fuel Oils / Gas oil / Marine Diesel Oil both Ex Pipe and Ex Barge and most competitive rates in all of our attending ports. We have a friendly and efficient team at your disposal, ensuring all our clients requirements, whether big or small, are met professionally and in the minimum time period during the bunkering time constraints whilst offering a variety of services. We pride ourselves in our attention to detail and realise how efficiency and cost control is key to a successful port call. Rock Maritime Services offers a complete hub agency solution in Gibraltar and all major Spanish ports via our network of entrusted sub agents. We meet customers needs with a single point of contact, 24/7/365. Our agents and staff are fully qualified and have local competence, which improves cost efficiency and port stay effectiveness. Simplifying Your Time At Port 2

3 QUALITY SERVICE Our Services Being in the business for nearly 20 years, we have accumulated a wealth of experience, which together with our professional approach has helped develop great relationships with all suppliers in our areas ensuring quality service around the clock 24/7 365 days a year. OUR PROMISE We will work closely with all suppliers and parties in order to guarantee a smooth and efficient turnaround when any vessel is calling under our care. COVERING THE AREA Via our trusted Sub Agents, we can offer our services at every key port covering the Straits Of Gibraltar ; - Gibraltar - Algeciras - Ceuta We will provide any service you need, when you need it including the following; Full Husbandry Agents Bunker Agents Port Clearance Agents Owners Protective Agents Yacht Agents Cargo Loading / Unloading Transshipments Bunker Brokers - IFO / MGO / AGO / Lube Oils Deep Water Anchorage Fresh Water Supplied Ex Barge or Ex Pipe Crew Incoming Visa / Meet & Greet / Ticketing / Repatriation Hotel Reservations Spare Parts Delivery Full Stevedoring Services Underwater Hull Cleaning Container Handling Services Tug Assistance - Harbor / Ocean Going Tugs Full Worldwide Logistics - Import / Export Via Land / Air / Sea Cash To Master Delivery - Any Currencies Crew Wages Medical Assistance / Emergency Disembarkation Nautical Charts & Publications Off Port Limit Operations - No Deviation From Traffic Lane Dry Dock - 3 docks ranging in length from 154m to 272m Repairs - At Anchorage Or Alongside Berth VAT Free Provisions & Stores Surveys - On - Off Hire / Bunker Quality Marpol IV & V services Garbage Discharge Aerial Photography Taking Care Of Your Every Need 3

4 Our Services An efficient turnaround at any port is key to a profitable ship operation. At Rock Maritime Services, we understand this and believe that pre - planning is crucial to an efficient port call. Services we will always perform: Appointment acknowledgement Port call pre-planning Vessel service pre-planning Cargo pre-planning Cargo release against Bill of Lading Arrival arrangements Arrival clearance Coordination of booked services Monitoring of vessel operations Vessel boarding Departure arrangements Disbursement accounts Reports that will always be sent, Pre-arrival report Arrival report Departure report Daily activity reports Cargo completion report Statement of facts Proforma disbursement accounts Final disbursement accounts We can upload your instructions and files to our operational system, integrating your repetitive operational requirements making them easily available and ensure we attend every port call, exactly as required by our principals. Ensuring A Standardized Port Call For An Efficient Turnaround 4

5 OFF PORT LIMIT OPERATIONS Our service launch is well equipped with all necessary equipment required for safe navigation and along with our experienced crew we can arrange off port limit operations for safe transfer of crew, stores, spares and any other requirement up to 10 nm from shore whilst transiting the Straits Of Gibraltar, causing no deviation from major traffic lane and avoiding any off charter delays. Our Workboat RMS 2 Particulars Of Vessel Name: RMS 2 Official Number: MMSI Number: Port Of Register: Plymouth Year Of Build: 2009 Type Of Vessel: Catamaran Workboat Engines: 2X 280HP IVECO N67 MNTM Length: 12 Meters Breadth: 4.87 Meters Gross Tonnage: Crane: Bonfiglioli P5000L - SWL KGS RADIUS M Working Deck Space: Approx 5.0 Meters X 4.0 Meters (16 Pallets) Loading Capacity: 5000 KGS Passengers 12 Always Placing Priority To Safe Transfers At Sea. 5

6 IT Support Solutions WEB BASED INTERFACE ONLINE AGENCY APPOINTMENTS REAL TIME ACTIVITIY UPDATES ONLINE SUPPORTING DISBURSEMENTS ALL OUR ATTENDING PORTS COVERED Online Systems - We offer a web based interface for our customers. Through this you are able to create appointments online and see your vessel s port call progress at all ports on a single screen. All Statement of Facts, timings, comments, supporting documents and Disbursement Accounts are available and printable. The system also captures and records all details of your port calls and provides a strong database and record storage for future reference. 6

7 Expanding Our Network Over 30 Countries To Cover Your Needs Argentina / Brazil / Cameroon / Cyprus / Dominican Republic / Dutch Caribbean / Egypt / Faroe Islands / France / Gibraltar / Greece / Guinea / Haiti / Italy / Latvia / Liberia / Malta / Mauritania / Mauritius / Mexico / Morocco / Paraguay / Panama / Poland / Romania / Senegal / Sierra Leone / Singapore / South Africa / Spain / Uruguay / Venezuela With our years of experience we have managed to create great partnerships allowing us to extend our attending ports via our Sub - Agency agreements. We work closely with and ensure that all our Sub Agents work to the same high standards as expected from us and to ensure this all communications are handled via our office based in Gibraltar. For customers with multiple vessel calls, our Hub Agency solution provides a single point of contact for all operational and funding requirements at any of our attending ports in over 30 countries. Hub Agency Network Hub Advantages Include; One main office of contact 24/7 for port calls at any country Statuses of all vessels at all ports via our web -based Agency Operations System Integrated Operational Requirements One bank account for transactions of payments Predictable pricing and accurate Proforma estimates Same high quality of service by all our partners at every port Contact us should you want more information on attended ports in any of the above countries. Aiming For Global Reach 7

8 Contact Us Rock Maritime Services Ltd Suite 5 2nd Floor Leon House 1 Secretary s Lane Gibraltar, GX11 1AA Tel: (24 Hours) Tel: Fax: hrs Duty Mobile: Ops Manager Mobile: rms@rms.gi / operations@rms.gi Main Contacts: Mr George Barabich - Managing Director Mr Graham Falero Operations Manager Website: Always At Your Service 24 / 7 8