Hellmann Fashion Logistics. Passion for Fashion

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1 Hellmann Fashion Logistics Passion for Fashion

2 OUR GUIDELINE Our Corporate DNA - FAMILY The core of who we are resides in the fact that we have always been and remain to this day a family owned company... F A M I L Y irst, people first ll about the customers, always aking it work better, everyday nnovation and entrepreneurship ive sustainability ou and Me!

3 History (key milestones) 4th generation family owned 1871 Founded by Carl Heinrich Hellmann in Germany 1960 Opening of a new headquarter branch in Osnabrück, Germany 1976 Hellmann is founding partner of DPD parcel service 1982 First Asian office opens in Hong Kong, followed by offices throughout Asia 1987 Operations start in Australia, New Zealand, Canada 1988 Operations start in Mexico, US and South America 1992 The network expands into Eastern Europe 2002 Operations start in Abu Dhabi and Dubai/Jebel Ali 2006 Operations start in Belgium (Antwerp and Brussels)

4 Hellmann in Belgium 2006 : Operational Start on December 1st 2007 : Licensed Forwarder in March 2007 : Regulated Agent in April 2007 : ISO 9001:2000 certified in June 2007 : IATA licenced in August 2011 : Winner Safmarine Hercules Trophy and the Coolest Team 2012 : Winner Maritime Hercules Trophy of the Kindest Team 2013 : Trends Gazellen nomination for Medium Sized Companies

5 Hellmann s Exclusive Network 443 Offices in 157 Countries

6 Afghanistan Algeria Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Bosnia + Herzegovina Botswana Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Central African Republic Chad Chile China Colombia Congo Democratic Republic Congo Republic Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti, Republic of Dominican Republic Ecuador Egypt El Salvador Estonia Fiji Islands Finland France Gabon Georgia Germany Ghana Grand Cayman BWI Great Britain Greece Guam Guatemala Guinea Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland, Northern Ireland, Republic Global Presence Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan, Republic of Latvia Lebanon Libya Lithuania Macau Macedonia Madagascar Malawi Malaysia Maledive Islands Mali Malta Mauritius Mexico Moldova Mongolia Morocco Myanmar Namibia Nepal Netherlands Netherlands Antilles New Zealand Nicaragua Niger Nigeria Norfolk Islands Northern Mariana Islands Norway Oman Pakistan Panama Papua New Guinea Paraguay People Republic of China Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia Somalia South Africa South Corea Spain Sri Lanka Sudan Sweden Switzerland Syria Tahiti Taiwan Tajikistan Tanzania Thailand Togo Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia Zimbabwe

7 Facts and Figures (2012) employees worldwide Turnover 2.58 bn Euro 15,22 million shipments 221 own branches in 54 countries Network: employees in 443 branches in 157 countries

8 Why Hellmann? Accessibility: easy to contact or involve management. Commitment: customer driven, collaborative and flexible. Competitiveness: regional and global carrier negotiations with Tier-1 program and dedicated Air & Sea Product Teams. Jost Hellmann Klaus Hellmann Partnerships: loyal family company with a global reach, professional and supportive, looking for long term partnerships with customers and suppliers, caring for your business. Jost Hellmann Klaus Hellmann Quality: Reliability, pro-activeness and quality in services, aiming for continuance improvement and increased efficiency. Solutions & VAS : specializations in certain industries where we provide added value services. Visibility: State-of-the-art IT solutions from web-based tracking & tracing up to full supply chain control and monitoring.

9 Products, Services and Industry Solutions Portfolio Airfreight Seafreight Air/Sea FCL/LCL Intermodal Customs Warehousing Distribution Consolidation VAS EDI IT Solutions Supply Chain Management Industry solutions : Automotive, Chemicals, Fashion, Healthcare, Projects, Perishables, Renewable Energy, Marine Solutions F.A.M.I.L.Y. > Innovation & Entrepreneurship: Solutions & VAS echain - IT solution for Supply Chain Management, Packing & Load Optimzation,...

10 Sustainability Our focus: sustainable development Quality Management - DIN EN ISO 9001:2000 since 1992, 136 locations certified worldwide Additional Certificates: VDA 6.2 Standard for the Automotive industry HACCP for the food production Industry

11 Air Freight Product Keeping you ahead around the clock and around the world Consolidation service regularly scheduled to and from all major airports (BRU) Next Flight Out service incl. hand carry Time definite guaranteed services: Airport to Airport Door to Door Deferred programs for price sensitive cargo Full and part charter programs Customs Brokerage & fiscal representation (Please ask us about this unique service with great benefit for importers) Price offers within 24h

12 Preferred Carriers Lufthansa Cargo Martinair Emirates Qatar Airways British Airways American Airlines United Airlines Air Canada Cathay Pacific Polar Air Cargo Iberia

13 Sea Freight Product Benefit from strong ties spanning all seven seas Bonded NVOCC (Pelorus Ocean Line) FCL and LCL program Project cargo Customs Brokerage & fiscal representation (Please ask us about this unique service with great benefit for importers) Carrier Management Time Sensitive Solutions All Water Sea/Rail Sea/Truck Sea/Air Deliveries to ports, container yards & door-to-door

14 Preferred Carriers Hapag Lloyd Safmarine K-Line Hamburg-Sud CMA-CGM CSAV ZIM Hanjin Maersk MOL CSCL MSC

15 We know GOH

16 We know Logistics Consolidation Sorting Ticketing Labeling Quality check (own QI Hub in Bangladesh) Short-, mid-, long- term storage Pick and pack Customs clearance (bonded/nonbonded)

17 We know Quality Global network with professional partners

18 The global s.oliver project Suppliers booking notice SBN Type of shipment defined by s.oliver Shipment booking by Hellmann Cargo & doc s delivery by supplier Information - management Ship and delivery to s.oliver in defined timeframe Receipt of goods at s.oliver logistic center Supplier is booking order;af/sfshipment to Hellmann HIT-portal Lock file SBN-booking Within agreed cut off time for SBN Based on SBN in web-portal, s.oliver check and define fix inhouse day and type of AFservice (flash/a/b/c) and fix inhouse day to Hellmann Within agreed time on same workingday Hellmann is booking at nominated carrier. Booking information to supplier and S.Oliver Within agreed time on same workingday Supplier deliver cargo and documents ready for carriage to Hellmann Lock file G&D receipt day&time Within agreed cut off time for goods & docs receipt Hellmann provide shipping details to s.oliver and scaned doc dispatch to origin s.oliveragencies Same day as cargo take off to Germany Hellmann depart and deliver cargo to s.oliver warehouse in defined timeframe (fix inhouse day) Fix inhouse day s.oliver check and receipt cargo/goods sorted by article Fix inhouse day Timeframe defined pull logistics principal

19 Project CBR Group Longtime partnership for the airfreight import division Increase of our partnership since mid of 2010 Advancement to the strategic logistic partner Inbound Dedication of customs own transport control system System cooperation for electronic shipment dates, replication of all inbound shipments since March 2011 Proactive support of rapidness and flexibility justified business type of the CBR Group

20 Customer Solutions & Business Process Management

21 Information along the Supply Chain We provide different services to our customers Public tracking Shipment Online Order Monitoring EDI Integration Controlling the supply chain Hellmann echain

22 Tracking & Tracing Webbased tracking & tracing Accessible for every shipment with Hellmann through : Simply enter AWB / BL n

23 HIT Portal Hellmann Information Tool Tracking & tracing Purchase order monitoring Deviation monitoring Access right control through user groups Document archiving Event history Document exchange Real-time status updates Download to Excel or PDF Contact lists Monitoring reports

24 HIT Reporting and Statistics Volume Report Volume analysis by mode of transport Volume analysis by lane Volume development trends by month, by lanes, by transportation mode Performance Reports Transit time analysis by mode, by lane, by month, by quarter. Delay analysis by responsible party, e.g. Shipper, Carrier, Consignee, Force Majeure, or Hellmann lanes, by transportation mode Invoice Reports Analysis of transportation cost by mode, by lane, by month, by quarter; Analysis of charges: BAF, fuel, handling, freight, Customs clearance, etc

25 EDI Electronic Data Interchange By linking the ERP system of our customer with our global Transport Management Platform Hellogic we synchronize the processes on both ends Different data with a different content can be exchanged We support international standards like ANSI.X12, EDIFACT or XML This improves the overall quality and efficiency of the process as we work with the original data of our customer and have a direct link

26 Global Control Tower Our Target: a well-oiled cooperation at all levels through optimization of services and communication Hellmann s Global Accounts are managed through a conceptual Control Tower approach Global Control Tower GAM Implementation Cost Control Innovation Quality Speed Visibility

27 HWLeChain Our response to the globally connecting industries Performance Tracking Vendor Management KPI Monitoring Quality Control Alert Management Order Management Exception Reporting Transportation Management

28 Hellmann Worldwide Logistics NV HQ Belgium / Seafreight Branch Ankerrui 18 3rd floor 2000 Antwerp, Belgium Tel.: +32/(0) Fax: +32/(0) Hellmann Worldwide Logistics NV Airfreight Branch Brucargo Building Zaventem, Belgium Tel.: +32/(0) Fax: +32/(0) Thinking ahead, moving forward TOGETHER!