SUCH OVERVIEW. Mission. Values

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2 1 SUCH OVERVIEW Mission SUCH is a non-profit private Association whose Mission intends to promote costs reduction and quality as well as efficiency increase of its Associates, the Portuguese Public Hospitals (National Health System - SNS). Values Proximity to Associates/Costumers Learning and Innovation Transparency Corporate Social Responsibility Excellence Integrity and Credibility Sustainable Development 2

3 2 SUCH ACTIVITY ACTIVITY PROFILE Multidisciplinary and integrative offer of complementary competence Areas (Building Project, Energy Management, Facilities Maintenance, Environment Management and Nutrition); High degree of specialization, operating exclusively in the health sector; Solutions tailored to the needs of Associates and Costumers; Projects Consulting Works Management and Monitoring; Technical Training of Human Resources in our core Areas; National (Portugal) and International Activity (Angola, Cape Verde, Mozambique, Brazil, East Timor,Iraq and Algeria). 3

4 2 SUCH ACTIVITY AREAS ORGANIZATION SUCH activity embraces 3 major Areas, that incorporate 8 specialized Units: BUILDING PROJECT, ENERGY MANAGEMENT AND FACILITIES MAINTENANCE HOSPITAL ENVIRONMENT MANAGEMENT FOOD MANAGEMENT Equipment Maintenance Safety & Technical Control Energy Management Building Project Management Hospital Clothing Management Medical Waste Reprocessing of Medical Devices Hospital Nutrition EFFICIENCY AND OPTIMIZATION OF PRODUCTIVE MEANS HOSPITAL HYGIENE AND INFECTION CONTROL THERAPEUTICAL SUPPORT

5 MAINTENANCE SAFETY AND TECHNICAL CONTROL ENERGY MANAGEMENT BUILDING PROJECT Building Project, Energy Management and Facilities Maintenance, ensuring the construction, upkeep, repair and monitoring of the operation of all hospital hardware and software using specialized technical teams. It provides highly qualified services in terms of the maintenance of hospital equipment and installations, energy management and hygiene and safety control, in order to achieve efficiency and optimization of the means of production, essential for the quality of the provided health care. HOSPITAL CLOTHING MEDICAL WASTE REPROCESSING OF MEDICAL DEVICES Environmental management, meeting its logistical needs by sharing structures and teams in terms of hygienization and fighting hospital infection. According to a logic of competence centers focused on hygiene and infection control and prevention, it provides clothing treatment and management services, waste treatment and sterilization, ensuring the promotion of safe environments. Specialized food management, endowed with high nutritional quality. It ensures a food service which is suited to the specific aspects of the health care provider institutions. Following the evolution in technology and nutrition sciences, it seeks to provide diets which, as a therapeutic complement, make an effective contribution to meeting the nutritional needs of patients and to obtain health gains. Providing these services SUCH guarantees more efficiency and quality, using standard and simplified processes, increased flexibility, control and monitoring of processes and sharing of the best practices.

6 Building Project, Energy Management and Facilities Maintenance Since 1966 Since 1985 Since 1997 Since 1966 Equipment Maintenance Safety & Technical Control Energy Management Building Project Equipment Maintenance; Chemical Pollution Gas Thermal Power Management - Consulting in Planning; Extended intervention in terms of facilities, from power grids and gas, to the various types of AVAC systems; Technical advice on equipment acquisition and installation; Management of maintenance contracts belonging to other providers: control of work performance, functional assessment of the equipment and inventory management. Control; Evaluation of AVAC systems; Assessment on environmental conditions and aseptic; Water quality monitoring; Evaluation of electrical safety conditions systems; Assessment of noise level; Control and safety services of Biomedical Equipment's. Operation, maintenance and management of Thermal Energy and Energy Control; Cogeneration and Microgeneration Systems Implementation - Design, implementation, installation, management and maintenance of the system; Cogeneration and Trigeneration Consulting - Plans to rationalize energy, evaluation of results and identification of deviations; economic and financial feasibility studies and buildings energy audits, including Dynamic Simulation Project; Supervision; Construction Management; Master Safety Plans. alternatives options.

7 Environmental Management Since 1989 Since 1992 Since 2013 Management Hospital Clothing Management & Treatment of Medical Waste Reprocessing of Medical Devices Receiving; Sorting; Proper treatment; Storage; Transport; Distribution of hospital clothing. Collection of waste in hospital units; Supply of Appropriate containers; Treatment and / or Valorization of Hospital Waste; Steam Autoclave Microwaves Incineration Shipping the by-products to appropriate destination. Optimization of Central Sterilization Units; Inter-hospital transportation of sterile and dirty medical devices to sterilization.

8 Since 1992 Hospital Nutrition Food management specialist Ensures a high quality food service under medical prescription, suited to the specificities of institutions providing health care. We have the know-how better suited, for the implementation of the most appropriate technical nutrition preparation system, in terms of hot preparation - traditional method - as well as cold preparation - Cook&Chill method.

9 MAIN CERTIFICATIONS APCER Associação Portuguesa de Certificação Quality Management System, since 2002 NP EN ISO 9001:2008 Environmental Management System, since 2012 NP EN ISO 14001:2004 Food Safety System, since 2012 NP EN ISO 22000:2005 Safety and Health at Work Management System, since 2014 OHSAS 18001: 2007 and NP 4397/ CERTIFICATIONS SUCH activity is founded on Quality assurance and continuous improvement of processes and methods associated with the Provision and Services to our Members and Costumers. DGERT Direção-Geral do Emprego e das Relações de Trabalho Technical Training Internal & External (National and International), since 2014 The training activities now Certified - 10 in total - cover a wide range of fields: Law; Metallurgy and Metalworking; Electricity and Energy; Electronics and Automation; Food Industries; Therapy and Rehabilitation; Hotels and Restaurants; Home Services; Public Health Services and Health and Safety at Work. CERTIF Associação para a Certificação Installation Services, Maintenance and Service Refrigeration Fixed Equipment, Air Conditioning and Heat Pumps containing Fluorinated Greenhouse effect, since 2014 In accordance with Regulation (EC) 842/2006 and 303/2008 and the Decree-Law 56/

10 Lisbon Coimbra Porto SUCH - Serviço de Utilização Comum dos Hospitais Parque da Saúde de Lisboa, Av. do Brasil, nº 53, Pavilhão 33 A Lisboa Tel : Fax: International Director Abraão Ribeiro aribeiro@such.pt