CILT London Networking Group. Control Towers

Transcription

1 CILT London Networking Group Control Towers

2 Dr Richard Gibson Business Unit Director Responsible for our activities in EU Healthcare Control Tower Asia Healthcare Control Tower Contact details +44 (0)

3 Eunice Friend General Manager, Business Development Contact details

4 Nick Rees Client Solutions Director Contact details

5 Yusen Logistics

6 Life before Control Towers What is a Control Tower? Customer perspective LSP systems Benefits and opportunities Futurology

7 Life before Control Towers

8 Life before Control Towers

9 Life before Control Towers

10 Life before Control Towers

11 What is a Control Tower? A central hub with the required technology, organization and processes to capture and use supply chain data to provide enhanced visibility for short and long term decision making that is aligned with strategic objectives A centralized hub with the requisite technology, processes and organizational structure to capture data for enhanced visibility A centralized view with the ability to drill down to the root cause of a problem and resolve the problem from that view

12 Functions of a Control Tower Function of the control tower Planning and routing Auditing and reporting Forecasting Event management Decision making Provides unprecedented supply chain flexibility for dynamic planning and routing Provides GPS tracking, freight forwarding and inventory control Helps in auditing all the stages in detail within the supply chain movement Generates a report that shows the total landed cost of every product with the breakdown Make predictions at the daily operational level about ETAs Provides event management at all stages within the supply chain Provides warehouse management, transport management, yard management, container management and billing and invoicing Provides a one-stop-shop solution with centralized accountability and responsibility for cost, quality and performance by creating a decision making platform Capgemini (2011)

13 Own account New Entrants Control Tower Systems Supply chain planning and execution Trading partner integration Information Management IT Page 13

14 The customer perspective The approach enhanced quality assurance Reduced complexity and the number of service providers Allowed for full process control (cooperation with quality and procurement) Delivered savings through utilized network and buying strength One stop service Transport execution Monitoring (real time where available) Interventions Handling irregularities CAPA

15 Asset Light

16 Yusen Logistics healthcare control tower Asset Light EU Control Tower Road Shipments EU Control Tower Final mile delivery EU Control Tower Sea Shipments EU Control Tower Air Shipments Loads Trunk loads FEU Loads Pallets 2,082,260 Parcels 1,962,000 Pallets 16,726 KG's Orders Orders Orders Orders

17 Our Control Tower system Asset Light Carlo ALL Control Tower Zeus Vision i Supplier Invoices PI & Sales Oberon CODA

18 For Carriers with no telematics / no ability to integrate Android-based mobile phone app Manual confirmation of arrival and departure GPS positioning LoadSight App Asset Light

19 The Calais zone Asset Light 160km 100 miles 160km 160km

20 Area of Benefits The benefits of using a Control Tower List of Benefits General Integrated supply chain with an ability to retrieve information Reduced compliance penalties Improve decision-making capabilities Reduced network failures, increased network visibility and responsiveness Respect customer commitment: schedule, costs, quality and improved customer satisfaction Inbound Optimal inventory levels and reduced buffer inventory Synergies in procurement transport carriers leading to reduction in transport costs Reduction in total landed costs and increase OTIF Influences sourcing strategies, shift supplier allocations, modify commercial terms Manufacturing Awareness of WIP and improved productivity Manufacturing in an optimal way across plants operating globally More accurate demand planning, better scheduling, reduction in cycle time, reduced inventory levels and timely and complete management information Outbound Improved load efficiency Improved transport efficiency using best-in class carriers and redesigning transport solutions Ability to predict the right ETA for customers Capgemini (2011)

21 Area of Benefits The benefits of using a Control Tower List of Benefits General Integrated supply chain with an ability to retrieve information Reduced compliance penalties Inventory Improve decision-making capabilities savings of Reduced network failures, increased network visibility and responsiveness Respect customer commitment: schedule, costs, quality and improved customer 20% satisfaction Inbound Optimal inventory levels and reduced buffer inventory Synergies in procurement transport carriers leading to reduction in transport costs Reduction in total landed costs and increase OTIF Influences sourcing strategies, shift supplier allocations, modify commercial terms Improved SLAs to > 98% Manufacturing Awareness of WIP and improved productivity Manufacturing in an optimal way across plants operating globally More accurate demand planning, better scheduling, reduction in cycle time, reduced inventory levels and timely and complete management information Faster Outbound Improved load efficiency Improved transport efficiency using best-in class carriers and redesigning transport solutions resolution Ability to predict the right ETA for customers Increased f/c accuracy of 25% Workforce reduction of 10% Cash to cash time reduced Capgemini (2011)

22 Flaws Buyer beware! Limited visibility Mere decision support and alerts Too planning centric Not scalable they struggle to scale across entire businesses especially if the goal is to manage at SKU level Trading partner connections aren t reusable One Network Enterprises (2012)

23

24 In x5 years??

25 Conclusion Technology has been the enabler for Control Towers We saw how a customer changed their approach for the better The system landscape is still maturing buyer beware! Our Control Tower enables asset light solutions Agile, flexible and fit for purpose The future. The four old pictures at the front Then replaced with modern versions European lorry Optical CR scanning systems Modern office Iwatch

26 Thank you from the Yusen Control Tower team