TABLE OF CONTENTS. Rules and Regulations. Select any item below to be linked directly to that page.

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1 TABLE OF CONTENTS Rules and Regulations Select any item below to be linked directly to that page. Contract Rules and Regulations Exhibit Hall Rules and Regulations Height Regulations and Diagrams Tips for Saving Time & Money Glossary of Trade Show Terms

2 ACNP National Clinical Conference Rules 1. Purpose The purpose of ACNP s National Clinical Conference is to further ACNP s mission of advancing the nurse practitioner profession through exhibits and educational sessions. Exhibitors are limited to firms, organizations and agencies whose exhibits are in harmony with the purpose of this Exposition. Active selling or order taking is NOT permitted. 2. Location of Exhibits The Exposition will be held at the Tampa Convention Center, Tampa, Florida. 3. Subleasing Exhibitor may not sublet his exhibit space, nor any part thereof, nor exhibit, offer for sale, or advertise articles not manufactured or sold by the exhibiting company, except where such articles are necessary for proper demonstration or operation of the exhibitor s display, in which case identification shall be limited to the manufacturer s normal regular nameplate. Exhibitor may not permit non-exhibiting company representatives to operate from his booth. Rulings of ACNP shall, in all instances, be final with regard to use of exhibit space. 4. Occupancy Default Any exhibitor failing to occupy space contracted for shall not be relieved of the obligation of paying the full rental charge of such space. If not occupied by the time set for completion of the installation of the displays, such space shall be taken by ACNP, and re-allocated or reassigned for such purposes or use ACNP may see fit. 5. Eligibility ACNP has the sole right to determine the eligibility of any company or product for inclusion in the Exposition. 6. Cancellation or Change of Exposition In the event that the premises in which the Exposition is conducted should become unfit for occupancy or substantially interfered with by reason of any cause or causes not reasonably within the control of ACNP or its agents, the Exposition may be canceled or moved to another appropriate location, at the sole discretion of ACNP. ACNP shall not be responsible for delays, damage, loss, increased costs, or other unfavorable conditions arising by virtue of cause or causes not reasonably within the control of ACNP. Causes for such action beyond the control of ACNP shall include, but are not limited to: fire, casualty, flood, epidemic, earthquake, explosion, accident, blockage, embargo, inclement weather, governmental restraints, act of a public enemy, riot or civil disturbance, impairment or lack of adequate transportation, inability to secure sufficient labor, technical or other personnel, labor union disputes, loss of lease or other termination by Tampa Convention Center, municipal, state or federal laws, or act of God. Should ACNP terminate this agreement pursuant to the provisions of this section, the exhibitor waives claims for damage arising therefrom. Refunds of Paid Exhibit Space Fees in the event of event termination or cancellation shall be made to exhibitors at the sole discretion of ACNP and in any case, will not exceed the amount of each exhibitor s paid exhibit space fee less any pro rata adjustments based on non-reimbursable direct and/or indirect event costs or financial obligations incurred by ACNP through the date of exhibitors notification of event termination or cancellation or through the completion of event termination or cancellation processes, whichever is later. 7. Cancellation by Exhibitor In the event of cancellation by an exhibitor, ACNP shall determine an assessment covering the reassignment of space, prior services performed, and other damages related to cancellation, according to the following schedule: December 10, 2009 June 24, 2010, 50% of total booth rental fee. After June 24, 2010, 100% of total booth rental space fee. ACNP must receive written notification of the cancellation. Date cancellation notice is received by ACNP will determine above assessment charges. In the event of either a full or partial cancellation of space by an exhibitor, ACNP reserves the right to reassign canceled booth space, regardless of the cancellation assessment. Subsequent reassignment of canceled space does not relieve the canceling exhibitor of the obligation to pay the cancellation assessment. Appropriate payment must be received within 15 days of cancellation. 8. Limitation of Liability Exhibitor agrees to make no claim for any reason whatsoever against ACNP, its employees, agents, or representatives for loss, theft, damage, or destruction of goods; nor for any injury, including death, to himself, employees, agents or representatives; nor for any damage of any nature, including damage to his business for failure to provide exhibit space; nor for failure to hold the Exposition as scheduled; nor for any action or omission of ACNP. The exhibitor is solely responsible for his own exhibition material and products, and should insure exhibit and products from loss or damage from any cause whatsoever. It is understood all property of an exhibitor is in his care, custody, and control in transit to, or from, or within the confines of the exhibit hall. ACNP shall bear no responsibility for the safety of the exhibitor, its personnel, employees, agents or representatives or personal property. 9. Insurance Exhibitors shall, at their sole cost and expense, procure and maintain through the term of this contract, the following insurance: Comprehensive General Liability insurance with limits not less than $1,000,000 including Contractual Liability and Products Liability coverage and Workman s Compensation in full compliance with all laws covering the exhibitor s employees. Proof of such insurance shall be provided to ACNP or its agent or representative upon request. 10. Union Labor Exhibitor shall employ only union labor, as made available by official contractors in the setting up and dismantling of the exhibits and in the operations when required by union agreements. Exhibitors planning to build special displays should employ union display companies in their fabrication, carpentry and electrical work. 11. Installing, Exhibiting, Dismantling Hours and dates for installing, exhibiting, and dismantling shall be those specified by ACNP. Exhibitor shall be liable for all storage and handling charges resulting from failure to remove exhibit material from the Exposition before the specified conclusion of the dismantling period set by ACNP. 12. Damage to Property Exhibitor is liable for any damage caused by exhibitor, exhibitor s agents, employees or representatives to building floors, walls, or columns, or to standard booth equipment, or to other exhibitor s property. Exhibitor may not apply paint, lacquer, adhesive or other coatings to building columns, floors or walls, or to standard booth equipment. 13. Floor Loading Under no circumstances may the weight of any equipment or exhibit material exceed the specified floor load limit of the exhibit hall. Exhibitor accepts full and sole responsibility for injury or damage to property or persons resulting from failure, knowingly or otherwise, to distribute the exhibit material and products in conformity with the maximum floor load specifications. 14. Alcoholic Beverages The dispensing, distribution or use of alcoholic beverages in the Exposition hall is prohibited without the express prior approval of ACNP. 15. Flammable Materials No flammable fluids or materials of any nature, including decorative materials, use of which is prohibited by national, state, or city fire regulations may be used in any booth. 16. Lotteries or Contests The operation of games of chance or lottery devices, or the actual or simulated pursuit of any recreational past time is permitted only on written approval from ACNP. 17. Noise and Odors Noisy or obstructive work will not be permitted during open hours of the Exposition, nor will noisily operating displays, nor exhibits producing objectionable odors. ACNP shall have sole discretion in determining what is noisy, obstructive or objectionable. 18. Music Any exhibitor using music must ensure that licensing fees have been paid to the appropriate agency, i.e., ASCAP or BMI. ACNP is not responsible for any licensing fees for music played in exhibitor s booth. 19. Obstruction of Aisles or Booths Any demonstration or activity that results in excessive obstruction of aisles or prevents ready access to nearby exhibitor s booth shall be suspended for any periods specified by ACNP. 20. Attendance Admission policies shall remain, at all times, the prerogative of ACNP, and may be revised or amended to suit unforeseen conditions. 21. Booth Personnel Exhibitor representatives are restricted to personnel engaged in the display, demonstration, application or sale of the company s product or services. Booth personnel shall wear exhibitor badge identification furnished by ACNP at all times while they are in the exhibit area. All other employees and representatives of the exhibiting companies must register as Show Attendees. ACNP reserves the right to restrict or limit the number of booth representatives. All exhibits must have personnel present during show hours. 22. Height and Non-Blocking Regulations All exhibit display construction design must conform to the regulations set forth in the Display Rules and Regulations, a copy of which is supplied to each exhibitor by ACNP. Display Rules and Regulations provides details as to what is allowed for exhibitor s booth so as to enable use of the space without detriment to neighboring exhibitors or the Exposition. 23. Electrical Safety All wiring on booths or display fixtures must meet underwriters rules and standard fire department inspection. This applies to booth construction only and not to pre-wired radio and electronic equipment. 24. Use of Space Displays and demonstrations are limited to the confines of an exhibitor s own booth, as is the distribution of literature or other items. 25. Display ACNP shall have full authority for approval or arrangement and appearance of items displayed. ACNP may, at its discretion, require replacement, rearrangement, or redecoration of any item or any booth, and no liability shall attach to ACNP for the costs that may evolve upon exhibitor thereby. Exhibitors with special backgrounds or side dividers must make certain that such material is furnished in such a manner as to not be unsightly to exhibitors in adjoining booths. If such surfaces remain unfinished at twelve noon of the day before the scheduled opening of the show, ACNP shall authorize the official decorator to effect the necessary finish and the exhibitor must pay all charges involved thereby. 26. Exhibitor Representative s Responsibility Exhibitor agrees to indemnify ACNP, its employees, agents, or representatives against and hold them harmless for all claims arising out of the acts of negligence of exhibitor, exhibitor s agents, employees or representatives, and any claims for injury to exhibitor, its employees, agents, representatives, or event attendees. 27. Waiver of Rights Any rights of ACNP under this contract shall not be deemed waived in any manner except as specifically waived in writing and signed by an authorized officer of ACNP. 28. Relocation and Floor Plan Revisions ACNP retains the exclusive right to revise the exhibition hall floor plan and/or move assigned exhibitors as necessary. 29. Amendment and Addition Rules Any matters not specifically covered by the preceding rules shall be subject solely to the decision of ACNP. ACNP may, at any time, amend or add further rules to these rules, and all amendments made shall be binding on exhibitor equally with the foregoing rules and regulations. 30. Agreement to Rules Exhibitor, for himself or itself, his or its personnel, employees, agents or representatives, agrees to abide by the foregoing rules and those provided and contained in the Exhibitors Manual, and by any amendments and additional rules that may be put into effect by ACNP.

3 EXHIBIT HALL & FACILITY RULES AND REGULATIONS Americans with Disabilities Act (ADA) - All exhibiting companies are required to be in compliance with the Americans with Disabilities Act (ADA) and are encouraged to be sensitive, and as reasonably accommodating as possible, to attendees with disabilities. Information regarding ADA compliance is available form the U.S. Department of Justice ADA Information Line ( ). Animals are NOT permitted in the facility unless they are service animals or part of a scheduled event. Balloons (Helium) are not permitted in the exhibit hall. Booth Set-Up Guidelines - Only official contractors, exhibitor appointed contractors and exhibiting company personnel are permitted on the show floor during move-in, move-out and NO ONE under the age of 18 is permitted on the show floor during that time. It is the responsibility of Exposition Management to ensure the overall appeal of the exhibit area. We need your cooperation in assuring an attractive Exposition. Guidelines addressing height, depth, structural integrity, storage and important detail for each type of booth construction follow in this section. o Exposition Management complies with any policy the Fire Marshal mandates, and adheres to the official IAEE Guidelines for Display Rules and Regulations. Should your exhibit not conform you will be asked to modify it on-site at your expense. Show Management will advise you if you are in violation and give you the opportunity to make adjustments prior to the Fire Marshal walkthrough. Canopies and Ceilings - Canopies, including ceilings, umbrellas and canopy frames, can be either decorative or functional (such as to shade computer monitors from ambient light or for hanging products). Canopies for Linear or Perimeter Booths should comply with line of sight requirements. The base of the Canopy should not be lower than seven feet (7 ) from the floor within five feet (5 ) of any aisle. Canopy supports should be no wider than three inches (3 ). This applies to any booth configuration that has a sightline restriction, such as a Linear Booth. Fire and safety regulations in many facilities strictly govern the use of canopies, ceilings and other similar coverings. Check with show general contractor. Carpet/Flooring The exhibit area is NOT carpeted. Exhibitors must carpet their booth space at their expense. Carpet may be ordered through Shepard Exposition Services. Please refer to their order forms in the Decorator Services section of the Exhibitor Service Manual. If you have your own carpet that you traditionally use with your display you may bring it. The above Rules and Regulations cover most of the common questions exhibitors seek answers to. If you cannot find the information you are looking for above or feel that your display may not pass Show Management requirements, please contact Show Management at for additional Rules and Regulations.

4 EXHIBIT HALL & FACILITY RULES AND REGULATIONS CONT D Ceiling Height Exhibits are located in East Hall in which the ceiling height is 30 at the highest point; though your booth and signage MUST comply with show rules. Booth height should not exceed 20, INCLUDING any signage. Should you have any questions please contact Show Management at Children under the age of 18 are not permitted in the exhibit areas. This is extremely important during move-in and move-out. Cleaning Booth and Aisle Areas - Aisles will be vacuumed daily and trash placed in the aisle after the show closes each day will be removed. Services for individual booth cleaning should be ordered from the Tampa Convention Center. Please refer to the order form in the OTHER SERIVCES section. Crate Removal, Empty Storage and Crate Return Shepard Exposition Services is the EXCLUSIVE contractor for crates and carton removal and storage. Exhibitors will NOT be permitted to store empty crates or boxes in their booth areas during the show period. However, empty crates or boxes, when properly marked and identified by the exhibitor will be removed, stored and returned to the booth at no additional charge if the exhibitor uses the Official Material Handling Contractor to handle their freight in and out of the show. Empty stickers are available at the Shepard Service Desk in the exhibit hall. Absolutely no storage of material of any type is allowed behind or between booths. Demonstrations - As a matter of safety and courtesy to others, exhibitors should conduct presentations and product demonstrations in a manner which assures all exhibitor personnel and attendees are within the contracted exhibit space and not encroaching on the aisle or neighboring exhibits. It is the responsibility of each exhibitor to arrange displays product presentation and demonstration areas to ensure compliance. Special caution should be taken when demonstrating machinery or equipment that has moving parts, cooking equipment with open flame, or any product that is otherwise potentially dangerous. Exhibitors should establish a minimum setback of three feet (3 ) and/or install hazard barriers as necessary to prevent accidental injury to spectators. Sound demonstrations should not exceed 85 decibels. Additionally, qualified personnel only should conduct demonstrations. Direct Cash sales from the show floor are NOT permitted wit out prior written approval from Exposition Management, Electrical Service The Tampa Convention Center does not automatically provide 24-hour electrical service. To order 24-hour electrical service or to order any other utilities, please complete the appropriate form in the OTHER SERVICES section. o Additionally, every exhibit facility has different electrical requirements; however, minimum guidelines are suggested: All 110-volt wiring should be grounded three-wire. Wiring that touches the floor should be SO cord (minimum 14-gauge/three-wire) flat cord, which is insulated to qualify for extra hard usage. Cord wiring above floor level can be SJ which is rated for hard usage. Using zip cords, two-wire cords, latex cords, plastic cord, lamp cord, open clip sockets, and two-wire clamp-on fixtures are not recommended and are ften prohibited. Cube taps are not recommended and often prohibited. Power strips (multi-plug connectors) should be UL approved, with built-in over-load protectors. The above Rules and Regulations cover most of the common questions exhibitors seek answers to. If you cannot find the information you are looking for above or feel that your display may not pass Show Management requirements, please contact Show Management at for additional Rules and Regulations.

5 EXHIBIT HALL & FACILITY RULES AND REGULATIONS CONT D End-Cap-Draping Any portion of your exhibit with visible unfinished sides or backs exposed MUST BE DRAPED OFF. (Example: metal grid behind pop-up displays) by 5:00PM on Thursday, October 21, After that time, Show Management reserves the right to drape of any unsightly areas at the Exhibitors expense. You may contact Shepard Exposition Services to arrange for endcap draping. The sides and the back of the outside of your booth may also not carry any signs or other copy that would detract from the adjoining exhibit. Firearms are strictly prohibited. The only exception is for law enforcement officials or as part of a related firearms show or exhibit. All exceptions must have the authorization of Show Management and the Facility. Fire Regulations o All draperies, backdrops, bunting and other decorations must be flameproof; exhibitors must have certificate of flame retardancy! o All paper and other flimsy materials used for decorative purposes, including flameproof paper are prohibited. o The use of liquid petroleum and gases is prohibited o Helium Balloons are also prohibited. o All gasoline-powered vehicles used for indoor exhibits must contain less than ¼ tank of fuel per vehicle, have locking gas caps or heavy duct tape (no paper tape) placed over the fuel spout, and have both battery leads disconnected and taped. Tanks cannot be refueled or emptied inside the Tampa Convention Center. o Flammable or combustible mixtures, waste, liquids and other hazardous materials are not permitted without approval of the Tampa Convention Center. o Combustible crates and packaging boxes MUST be removed after set-up period to the storage area. o Exhibitors should dispose of any waste products they generate during the exhibition in accordance with guidelines established by the Environmental Protection Agency and the facility. Food & Beverage - Any Food or Beverage dispensed or given away at booths must be supplied and prepared by Aramark, the exclusive food and beverage provider the Tampa Convention Center. For more information please call (813) Glitter/Stickers/Confetti are NOT permitted in the facility. Hanging Signs - and graphics are ONLY permitted in Island Booths. Whether suspended from above or supported from below, they should comply with all ordinary use-of-space requirements; for example, the highest point of any sign should not exceed the maximum allowable height for the booth type. Hanging signs & graphics should be set back ten feet (10 ) from adjacent booths. The above Rules and Regulations cover most of the common questions exhibitors seek answers to. If you cannot find the information you are looking for above or feel that your display may not pass Show Management requirements, please contact Show Management at for additional Rules and Regulations.

6 EXHIBIT HALL & FACILITY RULES AND REGULATIONS CONT D Lighting - Exhibitors should adhere to the following suggested minimum guidelines when determining booth lighting: No lighting, fixtures, lighting trusses or overhead lighting are allowed outside the boundaries of the exhibit space. Exhibitors intending to use hanging light systems should submit drawings to exhibition management for approval. Lighting should be directed to the inner confines of the booth space. Lighting should not project onto other exhibits or show aisles. Lighting, which is potentially harmful, such as lasers, or ultraviolet lighting should comply with facility rules and be approved in writing by exhibition management. Lighting that spins, rotates, pulsates and other specialized lighting effects should be in good taste and not interfere with neighboring exhibitors or otherwise detract from the general atmosphere of the event. Nails, Staples, etc. Do not nail, staple, tape, spray, hang or attach anything to walls ceilings, fixtures, and floors. Parking is not allowed in any of the loading dock areas. Any vehicle parked in an unauthorized area will be towed at the owner s expense. Shipments of Exhibit Material Please follow all shipping instructions outlined in the OFFICIAL SERVICE CONTRACTOR section. Be sure to ship all exhibit related materials to either the Advance Warehouse or the On-Site shipping address provided in the information to avoid misplaced or missing shipments. Smoking is strictly prohibited in the exhibit hall. Soliciting outside of your exhibit space is prohibited. Sound/Music - In general, exhibitors may use sound equipment in their booths so long as the noise level does not disrupt the activities of neighboring exhibitors. Speakers and other sound devices should be positioned so as to direct sound into the booth rather than into the aisle. Rule of thumb: Sound and noise should not exceed 85 decibels. Exhibitors should be aware that music played in their booths, whether live or recorded, might be subject to laws governing the use of copyrighted compositions. ASCAP, BMI and SESAC are three authorized licensing organizations that collect copyright fees on behalf of composers and publishers of music. Structural Integrity - All exhibit displays should be designed and erected in a manner that will withstand normal contact or vibration caused by neighboring exhibitors, hall laborers or installation/dismantling equipment such as forklifts. Displays should also be able to withstand moderate wind effects that may occur in the exhibit hall when freight doors are open. Refer to local building codes that regulate temporary structures. Exhibitors should ensure that any display fixtures such as tables, racks or shelves are designed and installed properly to support the product or marketing materials to be displayed upon them. Tips & Gratuities to union employees are strictly prohibited. Towers - A Tower is a freestanding exhibit component separate from the main exhibit fixture. The height restriction is the same as that which applies to the appropriate exhibit configuration being used. Towers in excess of eight feet (8 ) should have drawings available for inspection. Fire and safety regulations in many facilities strictly govern the use of towers. A building permit may be required. The above Rules and Regulations cover most of the common questions exhibitors seek answers to. If you cannot find the information you are looking for above or feel that your display may not pass Show Management requirements, please contact Show Management at for additional Rules and Regulations.

7 NON-BLOCKING REGULATIONS LINEAR EXHIBITS NO HANGING SIGNS PERMITTED! Back wall height limitation of all structures including logos is 8. Display materials should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. The maximum height of eight feet (8 ) is allowed only in the rear five feet(5 ) of the booth space, with a four-foot (4 ) height restriction imposed on all materials in the remaining space forward to the aisle. (Note: When three or more Linear Booths are used in combination as single exhibit space, the four foot (4 ) height limitation is applied only to that portion of exhibit space which is within ten feet (10 ) of an adjoining booth.) CORNER EXHIBITS NO HANGING SIGNS PERMITTED! A Corner Booth is a Linear Booth ( In-Line ) exposed to aisles on two sides. All other guidelines for Linear Booths apply. ISLAND EXHIBITS Height limit INCLUDING signage is 20. (Top of sign at 20 ) An Island Booth is any size booth exposed to aisles on all four sides. Dimensions: An Island Booth is typically 20 x20 or larger, although it may be configured differently. Use of Space: The entire cubic content of the space may be used up the maximum allowable height. PENINSULA EXHIBITS NO HANGING SIGNS PERMITTED! Back wall height limitation of all structures including logos is 8. A Peninsula Booth is exposed to aisles on three (3) sides and composed of a minimum of four booths. There are two types of Peninsula Booths: one which backs up to Linear Booths, and one which backs to another Peninsula Booth and is referred to as a Split Island Booth. Dimensions: A Peninsula Booth is usually 20 x20 or larger. When a Peninsula Booth backs up to two Linear Booths, the back wall is restricted to four feet (4 ) high within five feet (5 ) of each aisle, permitting adequate line of sight for the adjoining Linear Booths.

8 NON-BLOCKING REGULATIONS CONT D END-CAP EXHIBITS Back wall height limitation is 8. NO HANGING SIGNS PERMITTED! An End-cap Booth is exposed to aisles on three sides and composed of two booths. Dimensions: End-cap Booths are generally ten feet (10 ) deep by twenty feet (20 ) wide. The maximum back wall height of eight feet (8 ) is allowed only in the rear half of the booth space and within five feet (5 ) of the two side aisles with a four foot (4 ) height restriction imposed on all materials in the remaining space forward to the aisle. ADDITIONAL RULES 1. A canopy or false ceiling meeting the following specifications is permitted: a. Forty-five degree taper (as viewed from above) from a point of not more than 3' forward of the rear corner of an adjacent booth. b. Minimum clearance, including sign headers, above floor level is 7'. Maximum height of canopy is 8'. c. Vertical supports no larger than 3" in diameter or 3" square, and not grouped to cause blocking. 2. High equipment, or equipment placed on tables or pedestals, must be positioned in the rear of the exhibit, in the best way possible, to prevent blocking the view of neighboring exhibits PLEASE NOTE: Detailed plans for an exhibit not in compliance with Height and Non- Blocking Regulations as stated above MUST BE submitted to Exposition Management IN WRITING for approval. Approvals will be limited to cases where booth location or configuration allows for variances. Please refer to the diagrams immediately following for a pictorial description of the blocking rules and height restrictions. Any variance to these rules must be approved in writing by Show Management.

9 PENINSULA BOOTH LAYOUT FOR TYPE C

10 IN-LINE BOOTH LAYOUT FOR TYPES A & B

11 EXHIBITING TIPS FOR SAVING TIME AND MONEY Read the exhibitor manual thoroughly, and be certain that forms are completed by someone familiar with your show needs and the on-site person. Be sure to complete all the Show Management required forms-such as exhibitor registration, program listing, lead retrieval etc. Make sure that your on-site representative has copies of all orders, invoices and paperwork associated with exhibiting and shipping. Order by the deadlines shown on the forms to take advantage of generous discounts. Provide diagrams whenever possible for hanging signs, electrical placement/distribution, booth installations, etc. Be sure to comply with Fire Marshal and Show Management Rules & Regulations regarding booth design for the construction and design of your exhibit. On-site changes can be costly due to unapproved exhibits. Consider the costs of rental displays, carpet and booth furnishing versus shipping and material handling charges for the same. Meet your freight target times, and instruct your drivers to check in at the marshaling yard (if applicable) before the deadline noted in the service manual to avoid additional surcharges. If you provide your own booth carpet, ensure that it is packed at the rear of the truck so that it can be offloaded and installed first. Also consider shipping it in advance to allow for straight-time installation when possible. Please, make sure that all of your display items are packed securely in crates or boxes. Loose, pad-wrapped and non-palletized items are charged at higher rates. Work closely with your freight carrier representative to ensure that items being shipped are classified and labeled accurately. Ship hanging signs in advance to allow for straight-time installation when possible. Place a rider on your existing company insurance policy to ensure that your exhibit or product is covered from the time they leave your possession to the time they are returned, or purchase show insurance. Show Management and official contractors are not responsible for lost, stolen, damaged exhibits or products. Submit exhibitor personnel badge requests in advance. Submit Exhibitor Appointed Contractor paperwork and appropriate insurance no later than 30 days prior to movein. Take necessary security precautions, such as not leaving laptops in your booth over night, etc. If you have a dispute regarding ANY payments for services or for damages to property, please be sure to notify a member of Show Management before the show closes. Show Management will be able to provide you with information on what steps you may want to consider taking next. Be sure to look over all products when delivered to your exhibit and document ANY damage. Be sure to provide Show Management with a copy of your report. If you plan to dispute any charges provided by any Official Service Provider please notify Show Management immediately we may be able to lend assistance.

12 GLOSSARY OF TRADE SHOW TERMS A Advanced Order-An order for show services sent to the contractor before move-in. Air Freight-Materials shipped via airplane. Air Walls-Movable barriers that partition large areas. May be sound resistant, but not necessarily soundproof. Aisle Signs-Signs, usually suspended, indicating aisle numbers or letters. Audio/Visual-Equipment, materials and teaching aids used in sound and visual. (Also A/V) B Backloader-Truck, which loads from back opening door. Backwall-Panel arrangement at rear of booth area. Backwall Booth-Perimeter booth Baffle-Partition to control light, air, sound, or traffic flow. Bill of Lading (B/L)-Document of form listing goods to be shipped. Blanket Wrap-Non-crated freight shipped via van line covered with protective blankets or padding. Blister Wrap-Vacuum formed transparent plastic cover. Bone Yard-Contractor storage area at show site. Booth Number-Number designated to identify each exhibitor s space. C CAD-Computer-Aided Design Canopy-Drapery, awning, or other room-like covering. Capacity-Maximum number of people allowed in any given area. Carpenter-Union that is responsible for uncrating of exhibits and display materials, installation and dismantle of exhibits including cabinets, fixtures, shelving units, furniture, etc., laying of floor tile and carpet, and recrating of exhibits and machinery. Cherry Picker-Equipment capable of lifting a person (s) to a given height. (Also HIGH JACKER, SCISSOR LIFT) Chevron-Type of cloth used for backdrops. Corkage-The charge placed on beer, liquor, and wine brought into the facility but purchased elsewhere. The charge sometimes includes glassware, ice and mixers. Cross Bar-Rod used in draping or as a support brace. Cut & Lay-Installation of carpet other than normal booth or aisle size. CWT-Hundred weight. A weight measurement for exhibit freight. Usually 100 pounds. D Decorating-Dressing up exhibition with carpet, draping, plants, etc. Decorator-Union that is responsible for hanging all signs except electrical signs, drape and cloth installation, and tacked fabric panels. Direct Billing-Accounts receivable mailed to individuals or firms with established credit. Dismantle-Take down and removal of exhibits. Display Builder-Company, which fabricates display.

13 Dock-A place where freight is loaded onto and taken away from vehicles. (Also see LOADING DOCK) Dolly-Low, flat, usually two feet square, platform on four wheels used for carrying heavy loads. Drayage-The unloading of your shipment, transporting it to your booth, storing and returning your empty crates and cartons, and reloading your shipment at the close of the show. Drayage Charge-The dollar cost based on weight. 100-pound units; or hundredweight, abbreviated CWT, calculates drayage. There is usually a minimum charge. Duplex Outlet-Double electrical outlet. E Electrical Contractor-Company contracted by Show Management to provide electrical services to the exhibitors. Electrician-Union that handles installation of all electrical equipment. Empty Crate-Reusable packing container in which exhibit materials were shipped. When properly marked with EMPTY sticker indicating booth number and company name, they are removed, stored and returned at no charge. Exclusive Contractor-Contractor appointed by show or building management as the sole agent to provide services. (Also OFFICIAL) Exhibit Booth-Individual display area constructed to exhibit products or convey a message. Exhibit Directory-Program book for attendees listing exhibitors and exhibit booth location. (Also SHOW GUIDE) Exhibit Manager-Person in charge of individual exhibit booth. F Fire Exit-Door, clear of obstructions, designated by local authorities to egress. Fire Retardant-Term used to describe a finish (usually liquid) which coats materials with a fire-resistant cover. Flameproof-Term used to describe material, which is, or has been treated to be fire-retardant. Floor Manager-Person retained by show management to supervise exhibit area and assist exhibitors. Floor Marking-Method of marking booth space. Floor Order-Goods and/or services ordered on-site. Floor Plan-A map showing layout of exhibit spaces. Foam Core-Lightweight material with a Styrofoam center used for signs, decorating, and exhibit construction. Fork Lift-Vehicle with power-operated pronged platform for lifting and carrying loads. Freight-Exhibit properties, products and other materials shipped for an exhibit. Freight Aisle-Aisle to remain clear for incoming freight. Freight Forwarder-Shipping company. Full Booth Coverage-Carpet covering entire area of booth. G Garment Rack-Frame, which holds apparel. General Contractor-Company, which provides all services to exhibition management and exhibitors. Guarantee-The number or servings to be paid for, whether or not they are actually consumed; usually required forty-eight hours in advance. H Hand-Carryable-Items that one person can carry unaided (meaning, no hand trucks or dollies). Hand Truck-Small hand-propelled implement with two wheels and two handles for transporting small loads. Hardwall Booth-Booth constructed with plywood or similar material as opposed to a booth formed by drapery only.

14 Header-1. Fascia 2. Overhead illuminated display sign. Hospitality Suite-Room or suite of rooms used to entertain guests. I I&D-install and dismantle. ID Sign-Booth identification sign. Illuminations-Lighting available in hall, built into exhibit, or available on a rental basis. Infringement-Use of floor space outside exclusive booth area. Inherent Flameproof-Material that is permanently flame resistant without chemical treatment. Installation-Setting up exhibit booth and materials according to instructions and drawings. Island Booth-An exhibit space with aisles on all four sides. J Job Foreman-One who is in charge of specific projects. K Kiosk-Freestanding pavilion or light structure. L Labor-Refers to contracted workers who perform services. Labor Call-Method of securing union employees. Labor Desk-On-site area from which service personnel are dispatched. Light Box-Enclosure with lighting and translucent face of plastic or glass. Loading Dock-Area on premises where goods are received. Lobby-Public area which serves as an entrance or waiting area. Lock-up-Storage area which can be locked up. M Marshalling Yard-Check-in area for trucks delivering exhibit material. Modular Exhibit-Exhibit constructed with interchangeable components. Move-In-Date set for installation. Process of setting up exhibits. Move-Out-Date set for dismantling. Process of dismantling exhibits. Mylar-Trade name for plastic material. N Net Square Feet-The amount of space occupied by exhibits in a facility, not including aisles, columns, registration area, etc. No Freight Aisle-Aisle that must be left clear at all times during set-up and dismantle. Used to deliver freight, remove empty boxes and trash, and in case of emergency. O Official Contractor-General contractor or decorator. On-Site Order-Floor order placed at show site. On-Site Registration-Process of signing up for an event on the day of, or at the site of, the event. O.T. Labor-Work performed on overtime. Work performed before 8:00am and after 4:40pm Monday through Friday, and all hours on Saturdays, Sundays and Holidays. P Package Plan-Management providing furniture and/or services to exhibitors for a single fee.

15 Padded Van Shipment-Shipment of crated or uncrated goods such as product or display materials. (Also VAN SHIPMENT, AIR-RIDE). Pallet-Wooden platform used to carry goods. (Also SKID) Pegboard Panel-Framed panel of perforated hardboard. Perimeter Booth-Exhibit space located on an outside wall. Pipe and Drape-Tubing with drapes, which separate exhibit booths. Planting-Floral décor to enhance the appearance of the exhibition. Pre-registered-Registration which has been made in advance with necessary paperwork. Press Room-Space reserved for media representatives. POV-A privately owned vehicle, such as a passenger car, van, or small company vehicle, as distinguished from trucks, tractor-trailers, and other over-the-road vehicles. A POV left unattended will almost certainly be towed away. If you must unload a POV, use the POV line. (See below). POV Line-Special loading dock reserved for POV s where materials are unloaded at prevailing drayage rates. To get on a POV line, driver reports first to marshalling area. Private Security-Security personnel hired from a privately operated company. (Also BOOTH SECURITY) Pro-Number-Number designated by the freight forwarders to a single shipment, used in all cases where the shipment must be referred to. Q Quad Box-Four electrical outlets in one box. R Rail-Low drape divider between exhibit booths. (Also SIDE RAIL) Rear-Lit-Method of lighting transparency from behind. Registration-Process by which an individual indicates their intent to attend a trade show. Rental Booth-Complete booth package offered to exhibitors on a rental basis. Rigger-Union that is responsible for crating, unskidding, positioning, and reskidding of all machinery. Riser-A platform for people or product. S Security Cages-Cages rented by exhibitors to lock up materials. Service Charge-Charge for the services of waiters/waitresses, housemen, technicians, and other food function personnel. Shop-Service contractor s main office and warehouse. Showcard-Material used for signs. Showcase-Glass-enclosed case for articles on display. Show Manager-Person responsible for all aspects of exhibition. Show Office-Management office at exhibition. Shrink Wrap-Process of wrapping loose items on pallet with transparent plastic wrapping. Side Rail-Low divider wall in exhibit area, usually 36 high. Skirting-Decorative covering around tables/risers. Smoker-Ash stand. Space Assignment-Booth space assigned to exhibiting companies. Space Rate-Cost per square foot for exhibit area. Special Handling-Applies to display and/or product shipment requiring extra labor, equipment, or time in delivery to booth area. Staging Area-Area adjacent to main event area for setup, dismantling, and temporary storage.

16 Stanchions-Decorative posts which hold markers or flags to define traffic areas. Ropes or chains may be attached. Stop Job-When an exhibitor is doing some type of work in the booth which is claimed by a union, that union s steward will request that you go to the service desk so that the contractor can supply the exhibitor union labor. S.T. Labor-Work performed on straight time. Usually work performed 8:00am to 4:30pm, Monday through Friday. T Target Date-Move-in date assigned to exhibitors over 300 square feet by the general contractor and the show management. Teamster-Union that handles all material in and out of the hall except machinery. Exhibitors are permitted to hand carry small packages into the hall. Tent-Portable canvas shelter for outside. Time & Materials-Method for charging services on a cost-plus basis. (Also T & M) Traffic Flow-Movement of people throughout an area. U Union-An organization of workers formed for mutual protection and for the purpose of dealing collectively with their employer in wages, hours, working conditions and other matters pertaining to their employment. Union Steward-On-site union official. V Velcro-Material used for fastening. W Waste Removal-Removal of trash from the building.