ISO 29990:2010 Standards

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1 Warehouse Operations and Management September 2016 Qatar 04-JAN-16 This course is Designed, Developed, and will be Delivered under ISO 29990:2010 Standards

2 Warehouse Operations and Management Why Choose this Course? This training course has been specifically designed to develop the competency of personnel in the warehouse, inventory and logistics functions of an organization by improving their skills, knowledge and understanding. Productive management of the warehouse and inventory control function is essential to the dynamic support of an organization s operations, they are vital to provide excellent customer service. This training course will feature: Effectively manage warehouse operations Achieve maximum performance in inventory management How to eliminate waste in processes and stock Improve the stock control of spares Understand the principles of Export and Import Logistics What are the Goals? By the end of this training course, participants will be able to: Learn to improve performance in the stores function Consider how to utilize the most modern inventory techniues Discover the importance of dynamic supply chain management Develop their skills in managing stores and inventory personnel Master techniues for dealing with operational challenges Plan for export and import logistics Who is this Course for? This training course is suitable to a wide range of professionals but will greatly benefit the following individuals: Stock, Warehouse and Logistics/Distribution Professionals Non-warehouse people who need to gain an awareness of the issues and key drivers of stock control operations Personnel involved in export and import logistics How will this be Presented? This training course will utilize a variety of proven highly interactive adult learning techniues to ensure maximum understanding, comprehension and retention of the information presented. Participants will learn by active participation during the programme through the use of the programme manual, exercises, training videos and discussions of real life issues in their organization. QUALITY CERTIFICATION PetroKnowledge utilises a Quality Management System which covers technical, administrative and commercial aspects of its business operations. It was designed in accordance with the principles of ISO 9001:2008 uality standard. PetroKnowledge has acuired the ISO 29990:2010 international standard which ensures that the design, development, and delivery of the learning service meet the ISO reuirements. This uality mark ensures excellence of our training courses.

3 The Course Content Day 1 The Principles of Warehouse Operation Competency Description: Warehouses are complicated areas of any business and in order to manage effectively a supervisor reuires to appreciate the complexities of the operation. Warehouse as a function of the larger organisation Understanding the principles of the warehouse Appreciating warehouse management systems Functions of a modern warehouse Where warehouses fit in the supply chain Streamlining the flow of material Utilizing warehouse management systems Measuring warehouse performance Effective utilization of bar coding Employing the latest technology Day 2 Organizing the Warehouse for Flow Layout Options Receiving options Storage options Picking/assembly options Dispatching options Using the floor and the height space Organising for flow Methods and Euipment Selecting fork lift trucks Selecting racking Warehouse structures Loading bays Implications for warehouse layouts Operational timings and planning Day 3 Managing the Spares and Inventory Control Function Competency Description: Spares and Inventory Control are important functions in an organization which can be an expensive overhead if not correctly managed. Competency Description: Understanding the flow and the euipment reuired is essential to have a smooth running warehouse. Evaluating the various phases of a warehouse Understanding the roles of the phases Uses the correct euipment for the task Able to schedule and calculate space allocation Understanding the principles of inventory control Be aware of the costs of inventory Create methods to reduce costs in inventory Be able to maintain high customer service Warehouse Operations and Management

4 The Course Content The function of stock and spares Utilizing consignment inventory Moving to supplier managed inventory Lessons from the Japanese - just in time inventory Reducing excess and obsolete inventory Measuring inventory management performance Day 5 Export and Import Logistics Management Competency Description: Export and Import Logistics can be an expensive function and the delivery of product has an essential role in the organization. Day4 Inventory, Analysis, and Product Classification Competency Description: It is essential to be able to understand how to manage inventory and ensure that the there is the correct stock of spares available with reduced costs. Learning strategies Know how to implement inventory control strategies Understanding of inventory classification Know how to use the correct mode of transport Be aware of internal and external customer reuirements Giving powerful feedback to increase optimum performance Managing the export and import function Using tools for export Customs Understanding export customers reuirements Consideration of lead time in imports Methods of transport Effective strategies for inventory management Inventory accuracy and control Handling WIP (Work-In-Progress) inventory Three-dimensional inventory classification and segmentation (ABC) Using inventory classification to drive efficiency Replenishment methods and strategies Proudly associated with: Warehouse Operations and Management

5 Warehouse Operations and Management Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name First Name (Mr./Ms.) Position Company Mailing Address... Telephone Fax AUTHORISATION Mobile Authorised by Position Mailing Address... Telephone Fax Mobile COURSE SCHEDULE September 2016 Qatar REGISTRATION FEES US$ 4,950/ - per participant This fee is inclusive of Documentation, Lunch and Refreshments MODE OF PAYMENT Please invoice my company Please invoice me Cheue payable to PetroKnowledge Limited WAYS TO REGISTER T: F: E: info@petroknowledge.com W: HOTEL ACCOMMODATION Hotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your reuest for accommodation at least 3 weeks prior to the commencement of the course. CERTIFICATION A Certificate of Completion will only be awarded to those delegates who attend the entire course Training & Development Services for the Oil & Gas Industry PetroKnowledge Limited P. O. Box Abu Dhabi, U.A.E. CANCELLATIONS & SUBSTITUTIONS You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrolment. All registrants will be notified in advance and a full refund will be provided upon reuest. DISCLAIMER Circumstances beyond the control of PetroKnowledge may necessitate postponement, change of venue or substitution of the Instructor. As such, PetroKnowledge reserves the right to implement such amendments.