Supplier name: Motaleb Monowara Composite (Pvt.) Ltd Site country: Bangladesh Site name:

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1 Supplier name: Motaleb Monowara Composite (Pvt.) Ltd Site country: Bangladesh Site name: Motaleb Monowara Composite (Pvt.) Ltd SMETA Audit Type: 2-Pillar 4-Pillar Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 1

2 Audit Company Name: Asia Inspection Ltd. Sedex Company Reference: Sedex Site Reference: Report Owner: Motaleb Monowara Composite (Pvt.) Ltd S P Audit Conducted By Commercial NGO Trade Union Multi-stakeholder Purchaser Retailer Br Owner Combined Audit (select all that apply) Auditor Reference Number: (If applicable) Mohammad Ashraful Alam (Lead Auditor SA8000, ISO 9001, ISO & OHSAS 18001); Mahbubul Islam Khan (Lead Auditor SA8000, ISO 9001 & OHSAS 18001) & Ms. Monika Rani Boishnab (Auditor SA8000). Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 2

3 Audit Details Audit Details A: Report #: R-us B: Date of audit: 11 vember, 2014 C: Time in time out: 11 vember, 2014 Audit: Time in: 9:35 AM Time out: 05:40 PM D: Number of Auditor Days Used: 1 Auditor in 3 Days E: Audit type: Full Initial Periodic Full Follow-up Partial Follow-Up Partial Other Define F: Was the audit announced? Announced Semi announced Unannounced G: Was the Sedex SAQ available for review? If no, why not? Yes t Applicable I: Auditor name(s) role(s): 11 vember, 2014 of Audit: Mohammad Ashraful Alam (LA) J: Report written by: Mohammad Ashraful Alam (LA) K: Report reviewed by: Nil L: Report issue date: 11 vember, 2014 M: Supplier name: Motaleb Monowara Composite (Pvt.) Ltd N: Site name: Motaleb Monowara Composite (Pvt.) Ltd O: Site country: Bangladesh P: Site contact job title: Md. Nazmul Hasan Q: Site address: Kutubail, Fatullah, Narayangonj-1420, Bangladesh. Site phone: Site fax: Site Nil basicimpex@taraspinning.com Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 3

4 R: Applicable business other legally required licence numbers: for example, business license no, liability insurance S: Products/Activities at site, for example, garment manufacture, electricals, toys, grower T: Audit results reviewed with site management? U: Who signed agreed CAPR (Name job title). V: Did the person who signed the CAPR have authority to implement changes? 1. Certificate of incorporation: C-41462(821)/ Trade License : 676/ which is valid till June 30, Fire License : DD/Dhaka/18543/2004 issued by Bangladesh Fire Service & Civil Defence Authority which is valid till June 30, Factory License : 12057/Dhaka, holding G category, issued by Govt. Republic of Factories which is valid till 31 st December, Group Insurance : PILIL/BKMEA-111/14 issued by Padma Islami Life Insurance Limited which is valid till 31 December, Bond License : 1119/Cus-SBW-PBW/2009 issued by Customs Bond Commissioner Office. 7. Membership Certificate: Reg. : 802-A/2004 issued by BKMEA which is valid till 31 st December Export Promotion Bureau: BD01521 issued by government authority which is valid for fiscal year. 9. Import Registered Certificate: BO issued by government authority which is valid for fiscal year. 10. Export Registered Certificate: RA issued by government authority which is valid for fiscal year. 11. VAT Registration Certificate: issued by government authority. 12. TIN Registration Certificate: TIN: issued by National Board of Revenue. 13. Fire Insurance : CGIC/HO/NGJ/FP/04/03/2014 issued by City General Insurance Co. Ltd which is valid till 11 March, Boiler License : Ba: Bo: 6233 issued by government authority which is valid till 23 March, Environment Clearance Certificate : Poribesh/Narayangonj/ /2016/Certificate 16 issued by DOE authority which is valid till Drinking Water Test: BRTC NO /13-14/CE; issued by BUET authority which is valid till 31 December, Waste Water Test: Poribesh/Dh/Ga/105/Prosha-369 issued by DOE authority which is valid till 31 December, All types of knitted Items Md. Nazmul Hasan Md. Nazmul Hasan Yes W: Previous audit date: t Applicable X: Previous audit type: SMETA 2-Pillar SMETA 4-Pillar Other Full Initial Periodic Full Follow-Up Audit Partial Follow- Up Partial Other* *If other, please define: Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 4

5 Guidance: The Corrective Action Plan Report summarises the site audit findings a corrective, preventative action plan that both the auditor the site manager believe is reasonable to ensure conformity with the ETI Base Code, Local Laws additional audited requirements. After the initial audit, the form is used to re-record actions taken to categorise the status of the non-compliances. N.B. observations good practice examples should be pointed out at the closing meeting as well as discussing non-compliances corrective actions. To ensure that good practice examples are highlighted to the supplier to give a more balanced audit a section to record these has been provided on the CAPR document (see following pages) which will remain with the supplier. They will be further confirmed on receipt of the audit report. Root cause (see column 4) te: it is not matory to complete this column at this time. Root cause refers to the specific procedure or lack of procedure which caused the issue to arise. Before a corrective action can sustainably rectify the situation it is important to find out the real cause of the noncompliance whether a system change is necessary to ensure the issue will not arise again in the future. See Appendix 2.5 for more explanation of root cause. Next Steps: 1. The site shall request, via Sedex, that the audit body upload the audit report, non-compliances, observations good examples. If you have not already received instructions on how to do this then please visit the web site 2. Sites shall action its non-compliances document its progress via Sedex. 3. Once the site has effectively progressed through its actions then it shall request via Sedex that the audit body verify its actions. Please visit web site for information on how to do this. 4. The audit body shall verify corrective actions taken by the site by either a "Desk-Top review process via Sedex or by Follow-up Audit (see point 5). 5. Some non-compliances that cannot be closed off by Desk-Top review may need to be closed off via a 1 Day Follow Up Audit charged at normal fee rates. If this is the case then the site will be notified after its submission of documentary evidence relating to that non-compliance. Any follow-up audit must take place within twelve months of the initial audit the information from the initial audit must be available for sign off of corrective action. 6. For changes to wages hours to be correctly verified it will normally require a follow up site visit. Auditors will generally require to see a minimum of two months wages hours records, showing new rates in order to confirm changes (note some clients may ask for a longer period, if in doubt please check with the client). Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 5

6 Corrective Action Plan Corrective Action Plan non-compliances n- Compliance Number The reference number of the non-compliance from the Audit Report. or Carried Over Is this a new noncompliance identified at the follow-up or one carried over (C) that is still outsting Details of n-compliance Details of n-compliance Root cause (completed by the site) Preventative Corrective Actions Details of actions to be taken to clear noncompliance, the system change to prevent re- occurrence (agreed between site auditor) Timescale (Immediate, 30, 60, 90,180,365) Verificatio n Method Desktop / Follow-Up [D/F] Agreed by Management Name of Responsible Person: te if management agree to the noncompliance, document name of responsible person Verification Evidence Comments Details on corrective action evidence Status /Closed or comment 3: Working Hygienic: 1 Through document review management interview it was noted that the company did not have permission to operate Generator; which violates the Bangladesh Energy Regulatory Commission Act, 2003; section 29. ted that company has applied for getting the certificate. Has already applied Waiting for certificate. Company should get permission to Operate generator according to law. 180 Days Follow Up Md. Nazmul Hasan 3: Working Hygienic: 2 The selection criteria of the first aid personnel was not correctly established as stipulated in the Bangladesh Labour law-2006, Section 35 amendment on July 22, 2013.E.g. the certificate of proficiency of undergoing through a Matory 6 months primary first-aid course was not produced during the audit. Company has arranged first aide training. Company should organize training for all first aides through vocational institute. 365 Days Follow- Up Md. Nazmul Hasan Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 6

7 3: Working Hygienic: 3 Through plant tour it was reviled that bare naked electric loose wiring was identified at electrical transformer room, fabric store, fabric check area & generator room area. Lack of knowledge about the electrical safety. Company should organize their electrical cable accordingly. Immediate Desktop Md. Nazmul Hasan 3: Working Hygienic: 4 Through plant tour it was identified that personal protective equipment (Ear Plug, dust mask & h gloves) not using by knitting, generator, boiler, auto colour, ETP operators & printing workers. Also noted that repertory masks were not used by spot removing workers, dyeing chemical hling workers. Managemen t did not aware workers to use PPE. Management should organize PPE training for workers. Immediate Desktop Md. Nazmul Hasan 3: Working Hygienic: 5 Through plant tour it was identified that secondary containment was missing under chemical containers (i.e. Machine oil, Thinner, Diesel, dyeing chemicals) in the company. Lack of knowledge. Management should install secondary containers for all chemical containers. 60 Days Follow- Up Md. Nazmul Hasan 3: Working Hygienic: 6 Through plant tour it was identified that dining hall was found under construction at 4 th floor. Constructio n work in this area. Management should take necessary action in this regards. 60 Days Follow- Up Md. Nazmul Hasan Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 7

8 3: Working Hygienic: 7 Through plant tour it was identified that second exit gate was missing (in case emergency situation) fabric checking section, knitting section (ground floor), auto colour section. Also noted that exit light box missing at security room, yarn store, doctor room child care room, spot removing room & Inward door was found security room yarn store area. Lack of knowledge. Management should take necessary action in this regards. 90 Days Follow- Up Md. Nazmul Hasan 3: Working Hygienic: 8 Through plant tour it was identified that machine safety devices (Eye guard & needle guard) not used by approximately 60% stitching machines operators & rubber mat missing under heat machine operators in printing section. Lack of knowledge. Management should take necessary action in this regards. Immediate Desktop Md. Nazmul Hasan Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 8

9 Corrective Action Plan Observations Observation Number The reference number of the observation from the Audit Report, for example, Discrimination.7 or Carried Over Is this a new observation identified at the follow-up or one carried over (C) that is still outsting Details of Observation Details of Observation Root cause (completed by the site) Preventative Corrective Actions Details of actions to be taken to clear noncompliance, the system change to prevent reoccurrence (agreed between site auditor) Timescale (Immediate, 30, 60, 90,180,365) Verification Method Desktop / Follow-Up [D/F] Agreed by Management Name of Responsible Person: te if management agree to the noncompliance, document name of responsible person Verification Evidence Comments Details on corrective action evidence Status /Closed or comment Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Good examples Good example Number The reference number of the noncompliance from the Audit Report, for example, Discrimination.7 Details of good example noted Any relevant Evidence Comments Nil Nil Nil Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/2014 9

10 Confirmation Please sign this document confirming that the above findings have been discussed with understood by you: (site management) Site Representative Signature: Md. Nazmul Hasan Title: Head of Lean Date: 11 vember, 2014 Auditor Signature: Mohammad Ashraful Alam Title: Lead Auditor Date: 11 vember, 2014 Please indicate below if you, the site management, dispute any of the findings I dispute the following numbered non-compliances: Nil Signed: t Applicable Title Site Comments: Date t Applicable Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/

11 Appendix 2.5. Guidance on Root Cause Explanation of the Root Cause Column If a non-compliance is to be rectified by a corrective action which will also prevent the non-compliance re-occurring, it is necessary to consider whether a system change is required. Understing the root cause of the non-compliance is essential if a site is to prevent the issue reoccurring. The root cause refers to the specific activity/ procedure or lack of activity /procedure which caused the non-compliance to arise. Before a corrective action can rectify the situation it is important to find out the real cause of the non-compliance whether a system change is necessary to ensure the issue will not arise again in the future. Since this is a new addition, it is not a matory requirement to complete this column at this time. We hope to encourage auditors sites to think about Root Causes where they are able to agree, this column may be used to describe their discussion. Some examples of finding a root cause Example 1 where excessive hours have been noted the real reason for these needs to be understood, whether due to production planning, bottle necks in the operation, insufficient training of operators, delays in receiving trims, etc. Example 2 A non-compliance may be found where workers are not using PPE that has been provided to them. This could be the result of insufficient training for workers to underst the need for its use; a lack of follow-up by supervisors aligned to a proper set of factory rules or the fact that workers feel their productivity ( thus potential earnings) is affected by use of items such as metal gloves. Example 3 A site uses fines to control unacceptable behaviour of workers. International stards ( often local laws) may require that workers should not be fined for disciplinary reasons. It may be difficult to stop fines immediately as the site rules may have been in place for some time, but to prevent the non-compliance re- occurring it will be necessary to make a system change. The symptom is fines, but the root cause is a management system which may break the law. To prevent the problem re-occurring it will be necessary to make a system change for example the site could consider a system which rewards for good behaviour Only by understing the underlying cause can effective corrective actions be taken to ensure continuous compliance. The site is encouraged to complete this section so as to indicate their understing of the issues raised the actions to be taken. Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/

12 Your feedback on your experience of the SMETA audit you have observed is extremely valuable. It will help to make improvements to future versions. You can leave feedback by following the appropriate link to our questionnaire: Click here for A & AB members: Click here for B members: Audit company: Asia Inspection Ltd Report reference: R-us Date: 11/11/