EGIS SMART PARKING SOLUTIONS

Transcription

1 EGIS SMART PARKING SOLUTIONS copyright EGIS PROJECTS PRESENTATION MM/DD/YYYY 1

2 936 M of managed turnover 22 % OPERATION 78 % ENGINEERING EGIS PROJECTS PRESENTATION MM/DD/YYYY

3 13,000 employees 13,000 employees TOTAL WORKFORCE ON DECEMBER 31, ,300 ENGINEERING DIVISION STAFF 3,800 FRANCE 4,500 INTERNATIONAL 4,700 OPERATING STAFF EGIS PROJECTS PRESENTATION MM/DD/YYYY

4 EGIS ENFORCEMENT SOLUTIONS EGIS PROJECTS PRESENTATION MM/DD/YYYY 4

5 OBJECTIVES Service improvement to residents by enabling to request a permit online Safety by removing paper permit behind the windscreen Increase parking revenue to 75% payment rate Reduce operation cost Conditions: 3,000 parking spaces minimum 85% digitization rate minimum EGIS PROJECTS PRESENTATION MM/DD/YYYY 5

6 PARKING DIGITALIZATION Parkers can pay only by digital means: always by entering the license plate number (no longer ticket in wind screen needed) Mobile Parking meter Online Enforcement based on license plate EGIS PROJECTS PRESENTATION MM/DD/YYYY 6

7 ENFORCEMENT (PAYMENT CONTROL) A scanning car drives around scanning all plates Scan-car Scan-scooter PDA Data are sent to the back office (Plate, GPS and time) which verifies the existence of a parking right EGIS PROJECTS PRESENTATION MM/DD/YYYY 7

8 ENFORCEMENT IS A COMPLEX PROCESS!!! DIGITIZED PARKING RIGHTS PARKING RIGHTS DATABASE Permits Pay by Phone providers TICKET ADMIN Parking meters GEO SERVER TICKET SERVER SCAN DEVICE Real time Automatic Number Plate Recognition (ANPR) PERMIT CHECKER NO PARKING RIGHT FOLLOW UP ENFORCEMENT PARKING SENSORS SUSPECT HANDLER DESK FORCE FIELD FORCE EGIS PROJECTS PRESENTATION MM/DD/YYYY 9

9 FINE PROCESSING AND RECOVERY If no valid parking digital right, this will be confirmed by the back office data, and a fine is generated Evidence package sent to the police / municipality enforcement body Claim management handled by the parking operator Key Performance Indicators (KPI) both on the enforcement process and claim management EGIS PROJECTS PRESENTATION MM/DD/YYYY 10

10 A SERVICE CONTRACT Quality of service must be set and measured Scope Work Package (WP) WP 1: Enforcement of parking area Operations and system to digitally enforce street parking places Signal incorrect parking and send evidence package to the City police Apply wheel clamps to vehicles subject to several fines Handle appeals relating to fines and prepare advice for court WP 2: Operationalization of permits and parking licenses New ICT system to sell and administrate permits and parking products Customer Service Back Office for city front office channels WP 3: Management and maintenance of parking meters Preventive and curative maintenance parking meters WP 4: Financial and operational reporting Financial administration of the parking revenue Elaboration of management reports Example of performance indicators: Associated KPI s Payment rate > 75% Appeals/Fines < 10% Quality: legitimacy of the permits database > 99% Availability of street ticket machines > 98% Yearly financial audit by external accountant Quarterly global evaluations EGIS PROJECTS PRESENTATION MM/DD/YYYY 11

11 ADDITIONAL SERVICES Municipal officers transfer Municipal employees may be given equal conditions during the first year Equivalent pension scheme Financing help Either a concession contract with Egis paying for the initial investment cost (CapEx) and getting a monthly fixed fee during the operation phase. Risk transfer to the operator. Or a service contract with the Municipality paying for the initial investment and a fee for the operations (depending on operator performances) EGIS PROJECTS PRESENTATION MM/DD/YYYY 12

12 AMSTERDAM REFERENCE Payment collection and enforcement subcontracted to Egis 150,000 parking spaces 180m annual parking revenue for the Municipality 200,000 permit owners 2400 park meters 145 permanent staff + 50 temporary staff 2 million scans per month 600,000 Fines imposed per year 2500 Customer service calls EGIS PROJECTS PRESENTATION MM/DD/YYYY 13

13 AMSTERDAM ACHIEVEMENTS Revenue increased from 99m in 2011to 180m in 2015 Enforcement efficiency: from 100 cars checked / hour before digitilisation to 1,000 cars checked / hour after Operation costs dropped by 28% in 5 years EGIS PROJECTS PRESENTATION MM/DD/YYYY 14

14 INVITATION Come and visit us at Amsterdam! EGIS PROJECTS PRESENTATION MM/DD/YYYY 15

15 CONTACT Egis Projects 15 avenue du Centre CS Guyancourt Saint Quentin-en-Yvelines cedex France Agathe VIGNE tel: +52 (1) EGIS PROJECTS PRESENTATION MM/DD/YYYY 16