Inbound Routing Guide

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1 Inbound Routing Guide 1

2 Table of Contents Page Purpose / Scope / Contacts & Locations... 3 Scheduling... 4 Carton Packaging Requirements... 5 Pallet Requirements / Packing Slip Requirements... 6 Case Pack Configuration... 7 Product Serialization... 8 Refused Shipments / Penalties... 9 Agreement Signature Exhibit A Exhibit B Exhibit C 2

3 Purpose These instructions are to be used as a general guideline for inbound transportation to Superior Communications. This information is provided to assist suppliers when shipping to any of the three Superior Communications Distribution Centers. Scope Superior Communications is committed to improving supply chain efficiencies associated with receiving, processing, storing and shipping your merchandise. The Inbound Routing Guide provides key information on how to conduct business with Superior Communications. Irwindale Facility Address: th St, Irwindale CA Telephone: (626) or (626) receivingdocuments@scp4me.com Receiving hours: 7:00AM 5:00 PM (Pacific Time, Monday Friday) Nashville Facility Address: 5301 Centrepointe Drive Laverne TN Telephone: (615) NashvilleRecDocs@scp4me.com Receiving hours: 7:00AM 4:00 PM (Central Time, Monday Friday) Canada Facility Address: 2400 Skymark Ave, Mississauga ON L4W5K5 Telephone: (905) receiving@superiorcommunications.ca Receiving hours: 7:00AM 3:00 PM (Eastern Time, Monday Friday) 3

4 Scheduling a) All Shipments require scheduled appointments. b) Each vendor must request a receiving appointment 24 hour in advance of the expected arrival time. c) Confirmation number must be reflected on the bill of lading. d) Appointments arriving more than 30 minutes late are subject to penalties. e) Appointment requests should be made via or telephone. f) Vendor must provide a computer generated or typed packing list via before delivery. Carton Packaging Requirements All master cartons must be labeled consistently (4 x 6) in the upper-left hand corner with: a) Superiors Purchase Order Number b) Quantity c) Superior item number d) Number of cartons e) Description f) Mark partial on the outside of each applicable carton. g) Desired forms of packing include foam, air pillows, and sheets of paper. The following is NOT ACCEPTABLE: Styrofoam peanuts crinkle wrap, and shredded paper. h) Individual Master Cartons should not exceed 24 x 12 x 14 and/or 150 lbs. Case Pack Configuration & Product Unitization a. Products received must match initial setup specs: packaging dimensions/configuration and unit of Measure (UOM). 4

5 Pallet Requirements a) First unloaded pallet must contain Packing List. b) All shipments exceeding 40 cartons must be palletized. c) Pallet dimensions: 48 x 40 four-way pallet, no paper/cardboard pallet accepted. MAX Height is 60 including pallet. d) Master carton labels must face outward in a readable position. e) Top sheet should allow visibility of carton labels. f) Cartons must be shrink-wrapped and secured including corner guards. g) Pallets are not to be broken down and/or restacked. h) Product must not exceed 2 inches off the pallet edges. i) Broken or damaged pallets are subject to penalties and rework fees j) Pallet exchange is not available. k) One Purchase Orders per pallet l) One Item # per pallet. m) Mixed pallets with multiply PO s or Sku s are not acceptable Packing List Requirements a) Packing lists, placed in a waterproof envelope, must be included with every shipment visible on the outside of the number 1 carton or number 1 pallet. b) In the case of multiple purchase order numbers, a separate packing list must be supplied per purchase order. c) The packing list must include the following items: (see Exhibit A) o Ship to address o PO Ship Date o Superior Purchase Order Number o Manufacturer and Superior part number o Quantity shipped o Number of cartons 5

6 Product Serialization If serialization info is requested, a previously written agreement between the requesting vendor and Superior Communications must exist. In addition to this, the vendor must comply with the following requirements: o Each individual unit must contain a 1D barcode which reads its serial no. when scanned. o Each master carton must contain a 2D barcode that reads the serial numbers from each of the individual units contained within the carton. o If inner cartons are used, each inner carton must contain a 2D barcode that reads the serial numbers from each of the individual units contained within such inner carton. In addition, the master carton must contain an additional 2D barcode that reads the serial numbers from each of the individual units contained within such master carton. Example: Pack Out: 5 individual units within inner carton, 4 inner cartons within master carton. Barcodes Required: 20 1D barcodes One in each individual unit 4 2D barcodes One in each inner carton containing info for 5 units each 1 2D barcode Located in master carton containing info for 20 units o All external 2D barcodes (inner & master cartons) must meet the following requirements: o Serial no info must be supplied in a CSV format o Label must be readily visible on each inner/master carton o Location must be standard across all cartons o 1 minimum (2 preferred) margin on ALL borders of label must be free of any text and/or graphics that could interfere with the scanning ability o Printing quality must be clear enough to allow scanning 6

7 Refused Shipments Freight costs are the responsibility of the Vendor for product that is refused due to late arrivals, damage, wrong packaging, wrong labeling, wrong markings, or noncompliance with the above criteria. If freight charges are prepaid, Superior will deduct the charges from the Vendor s next invoice. Penalties a) Failure to comply with Superior Communications inbound routing instructions will result in penalties as listed in Exhibit C. b) Additional charges may also be assessed for incidental expenses incurred due to i. Noncompliance to the routing instructions. Charges may include, but are not limited to: ii. return freight, excess handling, and restocking fees. 7

8 Agreement Signature Superior Communications views the Inbound Routing Guide as a critical part of doing business with our vendors. By your signature below, you acknowledge that you have received, reviewed and accept the requirements of the Inbound Routing Guide. Vendor Corporate Name ( Vendor ) Authorized Signature Name of Signatory Title of Signatory Date Signed 8

9 Exhibit A Vendor Name Packing List IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII *PL050121SC0001* SOLD TO: SHIP TO: SO NO: Date: PO NO: PO Date: Ship Terms: Shipping Agent: Shipping Method: Line Ref. Cust. Item No. Item No. Description Qty Shipped NO. CARTONS TOTAL WEIGHT Superior Communications Corporate Office 5027 Irwindale Ave Irwindale CA, 91706

10 Exhibit B 2D Barcode Superior Communications Corporate Office 5027 Irwindale Ave Irwindale CA, 91706

11 Exhibit C PENALTIES (Assessment of below penalties are at Superior Communications discretion based on a 12-month rolling calendar from first offense) SHIPMENT, DELIVERY VIOLATIONS: Fine Amount & Charges: o Late for appointment by 30 minutes o Product not on Purchase Order o Pallet preparation not in conformance to requirements (Refer to Section 3 for Pallet requirements) $500 for First offense $750 for Second offense $1000 for Third offense o Missed appointment / No show o Mixed Items on a pallet LABEL, CARTON, OR MARKING VIOLATION: Fine Amount & Charges: o Master carton not in conformance to requirements o Missing shipping Label and/or packing slip o Incomplete Packing slip (Refer to Exhibit A) $750 for Second offense $500 for First offense $1000 for Third offense Direct associated costs to correct Violation Superior Communications Corporate Office 5027 Irwindale Ave Irwindale CA, 91706