Moving Transit Technology

Transcription

1 Moving Transit Technology Daniel A. Grabauskas MBTA, General Manager Slide 1

2 is Big Business Profile of Current Day MBTA Fifth largest transit system in America 4.5 million people in 175 communities served 1.3 million passengers a day Bus, subway, bus rapid transit, commuter rail, trackless trolleys, ferries, paratransit (THE RIDE) Slide 2

3 is Big Business Profile of the MBTA: Infrastructure 2,500 + Passenger Vehicles 275 Stations 885 Miles of Track 496 Bridges 20 Miles of Tunnels 19 Maintenance Shops Slide 3

4 is Big Business In excess of $9 Billion in total assets Profile of the MBTA (cont.) Capital budget of $500 million annually or $2.7 Billion over 5 years The T is the second largest landowner in the state (Commonwealth of Mass is first) More than 6000 T employees The T has a $1.51 Billion annual operating budget Sales Tax set-aside 52% ($767m) Local assessments 10% ($146m) Non-Fare revenues 7% ($108m) FARE REVENUES 31% ($449m) Slide 4

5 The is Good Moving for Business Transit Technology Daily Commuters 66% of peak period work trips into Boston Central Business district arrive by the T The T and Boston- 1 of only 3 cities (New York & Washington) where more than 50% workers arrives via public transportation According to a Texas Transportation Institute study, if the T stopped operating tomorrow, there would be an annual increase in traffic congestion delay of 54 million hours (or 50% of the total congestion built up in the 1990 s) Slide 5

6 is Big Business Profile of the MBTA: Payment Systems Fareboxes on Bus & Trolley Fare Vending Machines in Stations & Terminals Retail Sales Terminals across local community In-Station Customer Service & Sales Offices Commuter Rail Ticket Windows Fare Validators & HandHeld Devices Web / Online & Telephone Sales Slide 6

7 The is Running Moving as Transit a Business Technology Challenges We ve Faced Financial Shortfalls and Budget Constraints Automated Fare Collection Phase 1 Transforming legacy payment and collection systems Smart Cards Distribution and Customer Acceptance Parking Management Restructuring; introduce Pay-By-Phone Pilot program Enhancing Security and Privacy Slide 7

8 The is Running as a Business Automated Fare Collection (AFC) Phase One Installation of a new fare system for: - Subway; Trackless Trolley; Bus; Silver Line - Revenue Accounting & Currency Handling New fare structure Jan 2007, based on fare compliance and fare equity with a focus on customer service Electronic ordering and payment enabled a major reduction in cash handling Monthly pass auto-downloaded to CharlieCard each month (Corporate Program) Slide 8

9 Smart Cards Distribution and Early Experiences Over 2.4m CharlieCards distributed Over 1.6m unique cards in use Recent report trends: 91% of patrons avoided surcharge Approx $6 average stored value purchase Over 300k time-based passes, including Corporate employees Credit/debit 55% of revenue Slide 9

10 Parking Management - Phase One Restructured the parking management program resulting in new contracts yielding to-date a net parking revenue increase of $3.9 million over the prior year Parking Pay-By-Phone Pilot program; Verrus Park and Pay by Phone service eliminates the need to insert cash and coins into payment boxes for daily parking fees. Pay by Phone users at the over 6,000 Kingston Line and Quincy and Hingham ferry parking spaces now have an automated payment option which they can use in the comfort of their vehicle, or while walking to or on the platform. Slide 10

11 The is Good Moving for Business Transit Technology Enhancing Security and Privacy CCTV - increased security by adding hundreds of cameras less than 200 a few years ago: now more than 700. T-Alerts this alert notification service, delivered directly to your or cell phone, continues to grow. Subscribers have appreciated receiving real-time service information. Wi-Fi Internet access on Commuter Rail PCI Compliance met industry financial and banking security requirements. Slide 11

12 is Big Business Where we re going. Commuter Rail: Phase Two Parking: Phase Two Intermodal & Regional Payment Systems Slide 12

13 Commuter Rail: Phase Two Retail Sales Terminals located in close proximity Cashless fare vending machines on all platforms Pole mounted fare media validators Hand-held validators on all trains On-board inspection of fare media to create credible threat of enforcement Tap-on / tap-off for accurate deduction of fares Slide 13

14 Parking: Phase Two Decentralization of parking into six distinct areas Integration of parking lots to CharlieCard system in order to create a seamless electronic transportation payment system Greenbush initial installation Slide 14

15 Intermodal and Regional Payment Systems Salem Ferry Interoperability Pilot MBTA / Regional Transit Authority CharlieCard Pilot MBTA / Mass Turnpike CharlieCard Pilot Slide 15

16 Moving Transit Technology Forward Slide 16