London Overground. Mike Stubbs Director London Overground

Transcription

1 London Overground Mike Stubbs Director London Overground

2 Contents What is London Overground? The need for London Overground Where we started Our journey Where we are today Future direction Lessons & Conclusions

3 A history of growth... What is London Overground? The part of Transport for London responsible for our heavy rail train services We operate an outer London orbital rail network within Greater London We set the specifications for train frequency, station facilities and overall performance, and are responsible for fares and revenue We plan and fund improvements and extensions to the network Network Rail manages and maintains most of the track and signals, as London Overground is part of the National Rail network 30% of Londoners are within walking distance of a London Overground station

4 The need for London Overground The existing networks only facilitated radial journeys

5 Aims of London Overground Provide metro services on mainline rail in London Add capacity make better use of London s forgotten railways New journey opportunities enable orbital journeys Drive regeneration and change through improved transport links Higher service standards integration with wider TfL network, common ticketing, information and customer service standards

6 Immediate Objectives Existing, underperforming routes were devolved to TfL in 2007, creating London Overground Increased Safety and Customer Service staffed stations, TfL standards Increased Reliability industry leading punctuality Increased Frequency minimum 4tph service on all lines Turn Up and Go Expanded Network Delivered through: Relentless management effort An integrated, largely outsourced business Targeted investment

7 Where did we start in 2007?

8 Investment East London Line Project in 3 Phases

9 System Engineering principles on ELL Project Lifecycle Management Operational concept Requirements Definition Modelling System Breakdown Structure (Levelling) Interface definition and management Configuration Management and Baselines Assurance

10 Project System Lifecycle Engineering Lifecycle Development Remit Inception Operation & Maintenance Feasibility Functional Specification Trial Operations Closeout Preliminary Design Test Running Development Detailed Design Test & Commissioning Delivery Manufacture & Installation

11 System Engineering Breakdown Structure Managing Delivery - System Breakdown

12 Assurance Test Running and Trial Operations Four stages of Test Running to include dynamic tests of infrastructure and rolling stock separately then integrated Trial Operations with Railway handed over to operations Shadow operation to demonstrate suitability of people and processes Emergency exercises Emergency services testing of procedures Full opening date achieved 24 May 2010

13 Assurance - Technical Case Technical Case addressed totality of assurance Technical Case required and assembled evidence that: ELL will possess required behaviour (Product based argument) correct processes used (Process based argument) Supplier had burden of proof that acceptance criteria was met, Project accepts TC used Goal Structuring Notation to make the assurance argument clear through visual representation

14

15 Our Journey Change and Growth Orbital Network (ELL P2) 5 car trains (LOCIP) ELL P1A Class 378s and NLL Capacity (NLRIP) WA Devolution Opening of ELL

16 Responding to Growth - LO Capacity Improvement Programme Mayor committed 1 st ELL 5 car train by end st 5 car train on rest of LO by end 2015

17 Where we started...

18 Where are we now

19 Where we have come from

20 Where are we now 184 million passengers last year (33 million in 2007) 1485 trains per day 125km of route Serving 112 stations. We operate 98 trainsets, consisting of: 90 electric trains 8 diesel trains Delivered in under 9 years, through c 2bn of investment

21 The Future More change and growth! A new operator from November 2016 with a focus on even higher operational performance Expansion through devolution rather than construction Political, public and stakeholder support for more of London Overground, but....absolute need to maintain day to day performance at the highest levels

22 Lessons and Conclusions London Overground has been a huge success Focus on clear objectives deliver what the customer wants Integrated business common goals, including down supply chain Targeted investment in incremental improvements highly cost effective Be prepared for continual change

23 Mike Stubbs Director London Overground Transport for London +44 (0)