THE NATION S LEADING VERIZON WIRELESS RETAILER

Transcription

1 THE NATION S LEADING VERIZON WIRELESS RETAILER Cellular Sales is a management company that operates authorized stores for Verizon Wireless throughout the United States. We are in the process of expanding our retail system throughout the country. We owe our success to a simple and unrelenting focus on total customer satisfaction. This dedication to our customers has become our corporate mission and is the backbone of our success.

2 CELLULAR SALES CORE STRATEGIES A PREMIUM CUSTOMER EXPERIENCE COMMUNITY INVOLVEMENT Cellular Sales recruits its sales force from local communities around the country, and we strive to give back to those communities through dozens of local charities and a few regional and national ones. Visit CellularSales. com/giving-back to see a list of the groups Cellular Sales has partnered with lately. BUSINESS TO BUSINESS SALES Cellular Sales personalized retail model strategically positions us to serve thousands of small businesses across our operating regions. Through ongoing B2B training and robust corporate support, Cellular Sales provides concierge-level service that no one else in the industry is providing. Our services include: Consultation on device capabilities and business integration. Device training. Office visits to demonstrate equipment and take questions. Ongoing rate plan analyses. Customized business portal to manage orders, pricing, and communication online. RECRUITING, TRAINING, RETENTION, AND MORE TRAINING Cellular Sales has rigorous recruiting standards and trains its recruits for 4-6 weeks before they sell on their own. We seek out sales professionals who become as rabidly loyal as our customer base. Our attrition rate is nearly half the national average.* Both Verizon and Cellular Sales sponsor ongoing sales and device training for our entire sales force. Cellular Sales also provides high-level sales training for its coaches and leaders. These factors directly affect in-store customer experience. *national average based on Topgrading for Sales, p5, Sales Benchmark index Wireless devices are getting more and more powerful. And unlike companies trying to streamline customer service, we strive to spend MORE time with customers to provide a WOW experience (Walk Out Working). It takes skill and ongoing training to guide a customer to a decision that the customer will be happy with, and to take the time to make certain the customer starts off on the right foot. We are not always the cheapest place to buy wireless equipment, but our retail experience provides value that more than makes up the difference. Our growth is a testament to the value we provide. INTERNET PRESENCE cellularsales.com joincellularsales.com facebook.com/cellularsales youtube.com/cellularsalesvideo

3 CELLULAR SALES FOOTPRINT Cellular Sales has experienced over 22 years of consecutive growth, driven by its relentless pursuit of superior customer service. We are always looking for profitable properties to grow into. STORES OPENED IN 2009: 68 STORES OPENED IN 2010: 104 STORES OPENED IN 2011: 132 STORES OPENED IN 2012: 94 STORES OPENED IN 2013: 30 STORES OPENED IN 2014: 36

4 FUTURE GROWTH Cellular Sales continues to grow within its current footprint as well as develop entirely new markets across the country. This map shows the current, expanding footprint and areas of upcoming growth. FUTURE GROWTH CURRENT FOOTPRINT

5 LOCATIONS: BUILD TO SUIT FERN CREEK Louisville, KY SAW MILL Columbus, OH VICTORY DRIVE Savannah, GA BLOUNT COUNTY Maryville, TN

6 LOCATIONS: BEFORE / AFTER REMODELS BEFORE AFTER TAYLOR, TX CLINTON, TN

7 LOCATIONS: BEFORE / AFTER REMODELS BEFORE AFTER GEORGETOWN, TX GALLERIA, GA

8 LOCATIONS: BEFORE / AFTER REMODELS BEFORE AFTER JACKSONVILLE, AL COLUMBIA, MO

9 CONTACTS If you would like to discuss potential growth areas not listed here please contact Jeff Bowers, National Leasing Agent for Cellular Sales at: or call This information and more can also be found at Cellularsales.com/realestate. ALABAMA CONNECTICUT DELAWARE FLORIDA GEORGIA Atlanta and Western Savannah and Southeast INDIANA KANSAS KENTUCKY LOUISIANA NEW HAMPSHIRE RHODE ISLAND NEW JERSEY SOUTH CAROLINA NYC Metro Charlotte MSA/Greenville NEW YORK TENNESSEE Upstate Nashville MSA/Chattanooga NYC Metro/Long Island Knoxville/Tri-Cities NORTH CAROLINA TEXAS Orlando MSA Asheville/Charlotte/Piedmont/Raleigh Austin/San Antonio MSA Jacksonville MAINE 95 Corridor Dallas/Fort Worth MARYLAND OHIO Houston/Gulf Coast MASSACHUSETTS OKLAHOMA MISSISSIPPI OREGON MISSOURI PENNSYLVANIA Ft. Lauderdale Keys Tampa MSA Panhandle Pensacola VERMONT VIRGINIA WASHINGTON