People, products and service

Transcription

1 People, products and service PROFILE

2 2 Contents INTRODUCTION...3 WHAT WE OFFER...4 OUR VISION, TASK AND PROMISE....5 OUR ASSETS...6 PEOPLE, PRODUCTS AND SERVICE ZENITH S CAPABILITIES...8 OUR STORY....9 WHAT WE DO...10 AT OUR CORE...11 RESEARCH & DEVELOPMENT CUSTOMISED SOLUTIONS...13 MANUFACTURING FACILITIES...14 RESPONSIBLE MANUFACTURING...15 ACCOUNT MANAGEMENT...16 PROJECT MANAGEMENT...17 CONTACT US...18 CONTENTS

3 3 Zenith provides innovative solutions for all corporate and commercial environments INTRODUCTION

4 4 What we offer Zenith provides organisations in Australasia with new and innovative ways to engage their employees by creating spaces with products that are functional, appealing and forward thinking. By gaining a deep understanding of the organisations needs, we help to create work environments that bring people together to share, collaborate, socialise and learn. Zenith understands that office environments today are about leading-edge technology, collaboration and community. We are passionate about designing, manufacturing, distributing and supplying the very best in corporate and commercial furniture and providing sustainable workplace solutions, aligned with current thinking and trends. In turn, our clients receive ideas, experience, expertise and locally manufactured best-in-class products. Zenith also has a network of local and international brands and designers. WHAT WE OFFER

5 5 Our vision To be a leader in the supply of furniture and services for the corporate, government and commercial market. Our task To manufacture and distribute corporate and commercial furniture of exceptional quality and value, and to form long-term relationships that offer personalised service that is unsurpassed. Our promise To understand the individual requirements of our clients, and exceed their expectations with product and performance. OUR VISION, TASK AND PROMISE

6 6 Zenith is proud of its people, products and service OUR ASSETS

7 7 People Products Zenith values the experience of its staff and recognises the wealth of knowledge and expertise they bring to the business and clients. They drive the growth of our organisation through their dedication, and their desire for continued innovation and improvement. Our products reflect the needs of our clients. Zenith has a diverse range of products that are functional, ergonomic, innovative, leading edge and well designed. They range from the cost effective through to world-class, highend and authenticated products designed by renowned designers. Service Zenith s business philosophy is to exceed client expectations to be dependable, communicative, proactive, responsive and efficient. Our showrooms offer clients expert sales service and project management, as well as a broad range of products. Our after-service attention means we can anticipate future requirements. PEOPLE, PRODUCTS AND SERVICE

8 8 Zenith s capabilities have grown significantly within Asia Pacific ZENITH S CAPABILITIES

9 9 Our story Zenith has grown its manufacturing capabilities significantly across the Asia Pacific region, enabling comprehensive production of our own products. This expansion, together with our relationships with leading furniture designers and brands, has strengthened our profile and credibility in the corporate and commercial furniture market. Zenith started out in the 1950s as a manufacturer of office partition systems and evolved into manufacturing workstations. After becoming one of Australia s largest manufacturers of workstations Zenith expanded into the corporate and commercial furniture market with a complete range of workstations, storage systems and task chairs. Since opening our first showroom in Victoria, Australia, in 1990 we have established a presence in every Australian state and territory. And since 2010 Zenith has strengthened its position through further expansion in Asia Pacific. For example, in New Zealand we took over the rights to all workstation and task seating products of the New Zealand company Formway as well as their showrooms in Auckland and Wellington. Our purchase of a furniture manufacturing facility in Shanghai has enabled us to service not only Shanghai but also Hong Kong, Beijing and Singapore. In Sydney we have established a new warehouse and upholstery facility and acquired frame-making and upholstery premises. When one of Australia s highly respected design brands, Schamburg + Alvisse, joined Zenith, they brought their comprehensive product range and is adding new products to our collection as well as their invaluable expertise and experience in design. Our furniture collection is extensive and includes products designed and manufactured by Zenith and furniture supplied by Zenith through exclusive supply agreements and manufacturing alliances. ZENITH OUR STORY

10 10 Design, manufacture and distribution WHAT WE DO

11 11 At our core Research and development Customised solutions Manufacturing Account management Project management AT OUR CORE

12 12 Research and development The Zenith Design Studio is a research and development department comprising industrial designers, product engineers and CAD operators. The Design Studio is continually researching global workplace trends and designing products that anticipate the ever-changing workplace environment. RESEARCH & DEVELOPMENT

13 13 Customised solutions Because of its extensive manufacturing capabilities Zenith is able to provide its clients with exceptional flexibility and customisation. This ensures every client s requirements can be met. Adaptability and innovation are vital to creating successful office environments, and Zenith is motivated to ensure these are achieved. For larger scale projects, prototypes of proposed products have become an integral part of achieving successful outcomes. This process allows rigorous testing of product suitability, including ergonomic assessment and general product usability. CUSTOMISED SOLUTIONS

14 14 Manufacturing facilities Our manufacturing facilities are located in Australia, New Zealand and China. We have strategic manufacturing alliances that support each of our showrooms to maintain competitive prices, reduce lead times and enable outsourcing when required. Continual training and investment in our staff and technology provide long-term opportunities for employees. Expert knowledge in sourcing and logistics is required to guarantee consistency in product quality and lead times. Zenith is a Quality Assured company and has reporting and quality procedures that result in minimal product defects and manufacturing errors. Our core manufacturing activities are: panel CNC cutting, machining and preparation fully automated steel welding robots and steel welding benches full CNC controlled aluminium cutting and machining capability with a dedicated factory power presses for stamping and punching powder coating facility fabric laying full leg, screen, product and hardware assembly task chair upholstery and assembly soft seating timber frame fabrication, upholstery and assembly storage/warehousing, distribution and logistics management MANUFACTURING FACILITIES

15 15 Responsible manufacturing Zenith is conscious of the requirements of responsible manufacturing and of managing the life cycle of furniture. Zenith aligns itself with like organisations to support the same environmental principles. Our manufacturing facilities are ISO certified and our products are GECA certified. We are committed to our Product Stewardship Policy and we encourage participation and feedback from our customers. AFRDI (AS/NZS 4442: 1997; AS/NZS4688: 2000 Furniture Fixed Height Chairs Level 5 Heavy Commercial) GBCA Green star rating to Level A recognition (GECA) LEEDS & Green Guard BIFMA EMS: ISO FSC/PEFC TVOC (ILAC accredited to ISO/IEC 17025) Formaldehyde Testing (AS/NZS :2004 and/or JIS A 1460:2001) Blue tick RESPONSIBLE MANUFACTURING

16 16 Account management Zenith aims to build longstanding relationships with its clients and to provide a high level of service to them whether they make one-off purchases or commission large-scale projects. Our account managers oversee each project and ensure all client expectations are met by being dependable, communicative, proactive, responsive and efficient. When required we establish client supply programs and our business structure supports the management of these programs across all regions. To service our multi-site clients we create project teams that operate cohesively across all offices to ensure our service is provided in the most costeffective and time-efficient manner. ACCOUNT MANAGEMENT

17 17 Project management Each project is serviced from the local office and we have expert in-house project managers as part of the project delivery team. These managers are dedicated to providing successful outcomes from order placement through to practical completion. Through our experience we have developed procedures that ensure consistently high-quality installations and a high level of flexibility and adaptability to meet critical lead times and project demands. They provide continuity in service, product and project performance and are able to guarantee competitive pricing. PROJECT MANAGEMENT

18 1 8 zenithinteriors.com A U S T R A L I A M E L B O U R N E 179 Flinders Lane Melbourne VIC S Y DNEY Level 2, 61 Marlborough St Surry Hills NSW C A NBERRA 6 Pirie Street Fyshwick ACT B R I S B A N E 41 Commercial Road Newstead QLD P E R T H Suite 39, City West Centre, Railway Street West Perth WA A D E LAIDE L2, 211 Pulteney Street Adelaide SA N EW ZEALAND A U C K L A N D Level 1, 12 Heather Street Parnell, Auckland WELLINGTON 257 Thorndon Quay Pipitea, Wellington C H R I STCHURCH 117 Blenheim Road Christchurch C H I N A HONG K ONG Unit 2703, 27/F, The Centrium, 60 Wyndham Street, Central, Hong Kong SHANGHAI 5 Hongxi Zhongxin Road, Fengcheng Town Fengxian, Shanghai S I N G A P O R E 1 Raffles Place #40-01A, One Raffles Place, Singapore C O N T A C T U S

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