PROGRAM 26 OCTOBER 2018 CROWN PERTH, BURSWOOD

Transcription

1 PROGRAM O F E V E N T S 26 OCTOBER 2018 CROWN PERTH, BURSWOOD

2 MAJOR SPONSORS

3 EXHIBITORS Thank you to all our sponsors and exhibitors who make this event possible.

4 CONFERENCE PROGRAM 7:00am 8.00am-8.15am 8.15am-9.00am Registration Official opening and industry update HAYDEN GROVES President REIWA What s holding you hostage? RABIA SIDDIQUE Humanitarian, professional speaker and coach This keynote presentation addresses the topic of resilience what it means, how one can learn to be resilient, recognising the warning signs to prevent future unnecessary hardship and to plan ahead in order to predict and overcome future obstacles. It is in the context of this keynote that Rabia Siddique asks her audience a key question what is holding them hostage? It could be a boss, a colleague, a bully, a friend, a partner, a fear or even a memory. This is a very powerful keynote presentation and one that provokes thought and action. Together with the audience, Rabia explores: The need to be self-aware and insightful. How to recognise those things that prevent them from realising their full potential. The steps needed to overcome that which is holding them back. The warning signs to watch out for in order to prevent being trapped in the same way again. 9.00am-10.00am Clients are the REAL deal - Understanding your clients requirements leads to a better deal AARON SHINER Co-founder and Director LockedOn Aaron will cut through the red tape and show you a step-by-step, A-B-C, fill in the blanks marketing system to make your office the GO TO agency in your market place, no matter where you are right now. Here s a sneak peek at what Aaron will be covering and what s coming your way: You will discover the seven best closes to ensure you get the listing. You will set up the Home Sellers Blueprint document. You will implement the five-step appraisal follow up blueprint. In addition, Aaron will: o Share his exact Pre-Listing Kit, its contents, how to package it and help you customise it specifically for your business and your market. o Help you implement your post appraisal contact blueprint to make sure your vital follow up actions are world class and no listings fall through the cracks. o Take you through his 10 Daily Tasks Checklist am-10.30am TRADE EXHIBITION Morning tea

5 10.30am-11.30am Dispute resolution providing the opportunity for fair outcomes DR ANNE PURCELL Founder and Director Resolution Partners Learning how to manage disputes and negotiate outcomes is a crucial tool for all real estate practitioners! Learn how you can adopt a solution-focused approach to conflict resolution and develop collaborative relationships from a Harvard educated mediator. We all know that working with the public, or clients on an on-going basis can be a challenge, especially when you come across challenging personalities. In this session you will learn: How to identify potential challenging behaviours, why they react that way and identify when to change the approach What to do to de-escalate conflict Adopt solution-focused approaches to conflict resolution Implement appropriate communication, conflict management and influencing skills to build relationships and achieve effective results am-12.30pm Strata title reform SEAN MACFARLANE Senior Lawyer, Strata Reform Team Landgate Sean will outline the changes to buyer information requirements for those buying and selling in strata and community title developments. Sean will outline how an agent can ensure both the seller and the consumer are properly informed during the transactional process and what information must be provided to all relevant parties. He will also discuss: Seller disclosure requirements, contract avoidance rights and variations Termination of Schemes Termination Process SAT review, powers and safeguards 12.30pm-1.45pm TRADE EXHIBITION Lunch

6 1.45pm-2.45pm Diving into digital TARA CHRISTIANSON Technology and Training Director TLC The online behaviour of real estate clients has changed, actions that Google has been tracking since Acting within these micro-moments, consumers are now making important decisions, including who to work with and what to rent or buy, quickly and decisively. This requires a different online strategy for property managers, residential, commercial real estate agents and principals. This presentation will walk you through: Past consumer behaviours. How those behaviours have subsequently changed. Examples of effective online approaches for each micro-moment. Introduce case studies of effective, proven methods of attracting and retaining clients. Take a peek at new trends and technologies. 2.45pm-3.45pm Are you ready to shift? MICHAEL SHEARGOLD Founder and CEO Real Estate Results Winning more - how your client expectations are changing and what you need to do about it! Michael will discuss the following topics: Are you ready for the new consumer? What clients really want and how to deliver exceptional service. The 5 biggest shifts to winning more business. Leading the process mastering the flow of your business. The importance of presence in your market. How to increase your credibility with clients and bring presence into everything you do. 3.45pm-4.00pm 4.00pm-5.00pm Refreshment break Social media masterclass for property sales COLIN ANSTIE CEO Raging Results Colin Anstie will help you organise and drive lease and sales through social media, educating you through best practice for your social media profiles, show you how to discover your target audience and explain the purpose of a great social media profile. You will also learn: Who is your target audience for your social media profiles? What is the purpose of your social media profile? How to build a best practice social media profile for commercial How to drive followership on social media What is the best social media content for commercial? What are the best tools and hacks to manage social media How to drive leads and sales with social media

7 5.00pm 5.00pm-5.30pm FOYER Close and wrap Sundowner

8 WHATS HOLDING YOU HOSTAGE? RABIA SIDDIQUE Rabia Siddique is an Australian criminal and human rights lawyer, retired British Army officer, former terrorism and war crimes prosecutor, international humanitarian, hostage survivor, professional speaker, coach and published author. Rabia has undertaken human rights and community aid work in the Middle East, South America, the United Kingdom and Australia, receiving numerous awards and as a powerful, transformative, inspirational and unforgettable speaker Rabia is in demand to address audiences around the globe. Leading with professionalism, integrity, ethics and compassion, Rabia, who speaks English, French, Spanish and Arabic, is committed to peace, gender equality, inclusion and education. This is evidenced in her philanthropic work and dedication to inspiring others to find their voice and embrace their capacity to create ripples of change. Rabia has run the London marathon and a double marathon in Australia for charity. She is a mother to young triplet boys, her biggest and most rewarding challenge yet.

9 CLIENTS ARE THE REAL DEAL - UNDERSTANDING YOUR CLIENTS REQUIREMENTS LEADS TO A BETTER DEAL AARON SHINER Aaron Shiner is one of the most in demand real estate coaches in Australia today, he is the trainer people turn to for fast results. Aaron Shiner known as The Sales Machine is a dynamic speaker and is considered one of the leading Real Estate Coaches in Australia and New Zealand! He has helped over 50,000 agents over the past 18 years in the real estate industry.

10 DISPUTE RESOLUTION- PROVIDING THE OPPORTUNITY FOR FAIR OUTCOMES DR ANNE PURCELL Dr Anne Purcell is a dispute resolution specialist focusing on the psychology of communication and conflict, especially with high-conflict or difficult personalities. She writes, trains and speaks internationally on alternatives to traditional dispute management and litigation processes Dr Purcell holds a PhD in Developmental Psycholinguistics and a Masters of Education, Human Development and Psychology from Harvard University and The University of Queensland. She was a finalist for Mediator of the Year in the 2017 and 2018 in the Australasian Law Awards. Her main area of interest is on blending multi-disciplinary approaches with science to inform practice and educate practitioners about better ways to manage disputes.

11 STRATA TITLE REFORM SEAN MACFARLANE Sean Macfarlane is the Senior Lawyer in the Strata Reform team at Landgate. Sean was admitted to practice in 1992 and joined Landgate in At Landgate, Sean was Director of the International Services Branch that delivered land titling reform consulting services to foreign governments. Sean specialises in strata and property law and has been dedicated to the strata reforms (Strata Titles Amendment Bill and Community Titles Bill) for more than five and a half years.

12 DIVING INTO DIGITAL TARA CHRISTIANSON Tara Christianson is a long-time advocate and early adopter of online technology and now pursues her passion to help individuals and companies in real estate in the United States, Australia and New Zealand. She also works with small businesses, teaching them to utilise technology to their best benefit. Tara is an internationally-known speaker, digital strategist, trainer, and copywriter. She is currently the Technology & Training Director for Century 21 Redwood Realty in the Washington, D.C. area, Editor and Writer for Happy Grasshopper, and works with companies like the National Association of REALTORS and the Real Estate Institute of Queensland.

13 ARE YOU READY TO SHIFT? MICHAEL SHEARGOLD Michael Sheargold s mission is to empower entrepreneurial leaders with the confidence to make bold decisions and take courageous actions to transform their business and life. Michael has over 20 years experience coaching and consulting with some of the best real estate leaders and teams, he has been a champion of change for the industry - helping transform the reputation and results of Australasian real estate professionals. As CEO of Australasia s leading network of Independent real estate agencies Real Estate Results Network - and Founder of DRIVE Performance Coaching, Michael is one of the most well recognized and respected thought leaders in the Australasian real estate landscape.

14 SOCIAL MEDIA MASTERCLASS FOR PROPERTY SALES 2020 COLIN ANSTIE Colin Anstie is the CEO of a Digital Consulting Company called Raging Digital. Colin has over 13 years experience in social media, search, branding, websites, analytics and all things digital. He has extensive social media experience working with clients including Google, Department of Home Affairs and the Australian Institute of Sport. He speaks across the globe on the future of social media, digital and technology. Colin completed his MBA at the Australian Graduate School of Management. He is one of Australia s leading social media experts.