Join us at the AASP Main Event

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1 7/2/2008 Page 1 of 6 <Back Print Join us at the AASP Main Event March 14 and 15 at the Expo Mart In Pursuit of Professionalism THE 2008 AASP MAIN EVENT ATLANTIC CITY MANAGER WORKSHOP CACTUS JACK'S CORRAL FEATURED SHOP: GLENSHAW AUTO EXCLUSIVE TO ONDEMAND5.COM SHOW STOPPING SPECIALS Greetings! Cactus Jack here, inviting you all to stop over and visit the Mitchell booth at the 2008 AASP Main Event. I'll have all the software programs available for your use, and a few new Mitchell products to introduce. Most importantly, I want to thank you for your support over the last 10 years. I appreciate your business, and your loyalty If you haven't made the move to electronics yet, this could be the perfect opportunity to make that move. The biggest regret our customers have? Not buying Mitchell sooner. Remember folks, sales happen, but profits are planned! See you there! "Cactus" Jack THE 2008 AASP MAIN EVENT Be our guest! Click HERE for the show brochure, which includes your free entrance coupon. This is one of the most prestigious forums of its kind in the east, and draws huge crowds from many states. Trade Show and Information Forum Fri. 5:00 pm - 10:00 pm Sat.9:30 am - 4:00 pm Mr. Dave Thomas Phone: (724) dthomas@aasp-pa.org The Main Event is another way AASP-PA informs not only its membership but also the general automotive industry of the latest automotive technology and other information that is important to the automotive industry. In addition to the automotive exhibits, training classes and seminars are also part of the AASP-PA's trade shows. This year's focus is on the Pursuit of Professionalism. Saturday morning Breakfast Keynote speaker, Kelly Bennett will present Dead Shop Owner Walking, and the Saturday paid seminar Effective Selling without Sacrificing Customer Service CompuSpections presents a Saturday morning seminar for scanning regristration cards into your Mitchell1 management program, and creating your state inspections records. Check out the VIN decoding program! Not a member of the AASP? Here are 47 great reasons to join. Contact Mr. Dave Thomas for more information. ATLANTIC CITY MANAGER WORKSHOP The fiercely competitive aftermarket repair industry can be your enemy, or it can help drive sales to your door.

2 7/2/2008 Page 2 of 6 This will fill up fast, folks, so mark your calendar! Sheraton Hotel Convention Center Atlantic City NJ April 3-5 The official announcement and details have just been announced and you have been given the first opportunity to plan your travel. Join us for this advanced training workshop designed to turn existing shop management system customers into power users who get the most out of their software and business. These user-group sessions are designed for customers who have been using their shop management systems for six months or more. The training workshop will teach you about the OnDemand5 Manager system as well as integration with aftermarket cataloging and Customer Retention Marketing (CRM). Registration fee: $ 200 for first attendee, and $ 100 for each additional. Fee includes seminars, breakfast, lunch and refreshments each day! Call me for the signup sheet, or visit my website: CACTUS JACK'S CORRAL BARCODE SCANNING Hot Picks for 2008 Mitchell's Manager program has supported the use of barcode scanners more than 10 years. Using this Human Interface Device technology, you can easily add parts or canned jobs to your RO's in a split second, or make counting/updating your inventory faster and more accurate. For those of you doing State Inspections, you've asked us if Mitchell will support scanning the registration cards, and decoding the VIN information.now, thanks to the co-operative effort of Mitchell software managers/developers and CompuSpecti ons, Manager customers can add the interface program that makes that possible - and much more! You'll be able to Find a Customer in your Mitchell Manager program, Start an Order, create the MV 431 record, and manage your stickers. And for those who want e-safety ability, it's built in to the CompuSpections software. Stop over for details and demonstrations. *************** SERVICE INTELLIGENCE Would you spend $ to make $ ? Sounds like a trick question, but I'm being serious folks. I can show you how to add anywhere from two to four thousand dollars a month in sales, with more than half of it pure profit. *************** INTEGRATOR If you are using Quickbooks, you can export the

3 7/2/2008 Page 3 of 6 Manager data with just one click. Setup is a breeze. No more transferring info, making general ledger entries or doing double work. More great info and tips on the website! CallCactusJack.com Integrator User Guide FEATURED SHOP: GLENSHAW AUTO Glenshaw Auto Service 1400 Mt. Royal Blvd. Glenshaw PA March 9, 2008 Dear Mitchell, Glenshaw Auto Service started using the Mitchell Manager software in June of In the 10 years prior to June of 2006 we were using automotive software that was never updated in either features or programs, and their software support was terrible. After making the switch to Mitchell, the first thing that we noticed was the professional customer support. The in-shop set up to personalize the software and training made the transition easy. Jack's office was always available for everyday questions in learning the new software and is still just as available today. Also, the two day Mitchell Management Training Workshop was packed with useful information to help enhance the power of the software. Mitchell is constantly updating and improving the software to compliment current Mitchell customer needs and ideas. With high speed Internet access to Mitchell On Demand, you can find any repair information you may need for any particular vehicle in no time at all. From the in depth full color wiring diagrams to step by step diagnostic aids for troubleshooting check engine lights and emission repairs. With the Mitchell Forum you can either chat with fellow Mitchell users or research prior discussions in F.A.Q.'s in regards to a software question. There are many features of the Mitchell software that stand out. The creation of canned jobs and building parts kits make completing an estimate or repair order a breeze. This feature takes the guess work out of creating the order and is a great time saver, for you don't have to re-type the info into each new R.O. Another outstanding feature is the web link integration with part stores. You can check your part supplier's inventory, order the part, and place it on the R.O. in one easy step. The time savings is remarkable. We have also found that the reports are extremely useful in giving a clear picture of the business where the profits are highest and where adjustments need to be made. We also decided in Jan of 2007 to implement the Mitchell Integrator to Quick Books. Prior to this integration, we were manually imputing our daily information into separate accounting software. This feature has saved us unbelievably in time and accuracy of our financial statements. We are currently pursuing opening a second location. The use of the Mitchell software has helped with this decision because of the expandability of the program to allow for future growth such as C.R.M. and S.I.

4 7/2/2008 Page 4 of 6 Mitchell software has enabled us to stay ahead of the quickly changing auto repair business. Sincerely, Samuel. W. Concelman Jr. EXCLUSIVE TO ONDEMAND5.COM Featured Shop Photos and Information More info and demos on the website! CallCactusJack.com Feature Tour Mitchell 1 OnDemand5.com is the end product of repair information that has been collected across the past eight decades and presented to our customers in a consistent, easyto-use format.ondemand5.com includes Diagnostics, Repair Information,TSBs, Recalls, Maintenance Requirements, Parts Prices, Labor Times, Vintage Information, and Fluid Types and Volumes that have been reproduced directly from the Original Equipment Manufacturers (OEM) published works. All this information is then combined to create the aftermarket industry's best Wiring Diagrams, Users Tips, and Shortcuts that make up Mitchell 1's OnDemand5.com. 8 Decades of Excellence GoogleSearch - New in OnDemand5.com, Google searching finds what you're looking for faster and easier than ever before. And, unlike other products, OnDemand5.com Google search goes beyond article titles to find answers within entire documents, even TSBs and User Tips. OnDemand Live-Integrating Mitchell 1's classic OEM information in context with real world information. OnDemand Live allows technicians to share and benefit from their collective experience by avoiding costly mistakes that lead to lost time and money as well as saving time with procedure shortcuts provided by other technicians. SHOW STOPPING SPECIALS Color Wiring Diagrams - Introduced to the automotive industry by Mitchell 1, SVG is the only system that includes full-color diagrams for every vehicle back to Our wiring diagrams retain their clarity when zooming and allow you to search for information easier by finding and highlighting the text of the repair articles based on specific keywords within the diagram. Specials good for Friday and Saturday SERVICE INTELLIGENCE For existing Mitchell Manager customers, RO Writer, Alldata, and ShopKey customers too! No Activation Fee! No Payment due until April SWITCH TO MITCHELL Teamworks, or Repair and Estimator No payment due till April! Stop over for the best pricing options, with the best local support, including remote - in training INTEGRATOR

5 7/2/2008 Page 5 of 6 No payment until April SCHOOLS!! The need for well trained Service Writers has never been greater. Stop over to the booth for an in-depth demonstration of Service Intelligence, Manager Plus, and OnDemand Live ( up to 30 users ) UNADVERTISED SPECIALS Some deals are so good, you may have to have a note from your doctor before we can show them to you. Stop over and we'll discuss your shop's needs, and get the best pricing available, with the best local support. Computers - Networking Hope to See You at the Main Event Can't make the show? Call me today toll free J A C K ( 5225 ) or local and I'll make sure you get the best pricing for your shop. Dick Norchi Serving the Greater Pittsburgh area since 1996 *Business Computer Consulting * Software and Hardware research * Special systems configuration* Site network wiring * Networking * Installation * Setup Training - Onsite Hope you all can find some time to get to the show. There has never been an easier time to transition to electronics. We have some great programs to show you, and there will be also be Mitchell reps from Northern PA, as well as Ohio present to answer your uestions. There's something at the show for everyone to enjoy. The one comment I hear most from new Mitchell customers? " I should have done this five years ago " See you all there! It's a home-run for your team Toll Free J A C K ( 5225 ) mitchelljw@aol.com If you are a current Shopkey or Alldata customer, or if you are using NAPA or RO Writer,you may want to consider switching to Mitchell. In addition to saving some money, only Mitchell offers the Power of Performance Services for your business. Stop over and we can talk about your options. If you are currently under contract with Alldata, RO Writer, Shopkey, or NAPA,and cannot switch yet, Mitchell has Service Intelligence products that will work with your existing program. C'mon over and let us show you how. Forward This was sent to mitchelljw@aol.com, by mitchelljw@aol.com Marketing by

6 7/2/2008 Page 6 of 6 Update Profile/ Address Instant removal with SafeUnsubscribe Privacy Policy. John Wisniewski Independent Sales Representative Mitchell Danielson Street Poway CA 92064