World Class Certification

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1 World Class Certification for the Home Improvement Industry

2 INTRODUCTION MANUFACTURER SCHEME Certi-fi is a UK certification scheme specialising in the certification of energy storage devices (including associated operating technologies, interfaces, software, etc.), infrared heating devices (including associated operating technologies, switches, controllers, heating management systems) and energy performance calculations (for products that generate, save or store energy). Products that we certify include: Battery/Energy storage Biomass systems Heat pumps Infrared heating Roof mounting kits Solar PV Solar thermal If you have a product you would like us to certify then please contact us on We are committed to providing an end to end certification process which covers every aspect of the consumer s journey starting from the manufacture of products through to the installation. Our objective is to be the leading certification scheme in our field, gain and maintain UKAS accreditation and support our members to truly differentiate themselves from their competitors. Installation of products Manufacture of products END TO END CERTIFICATION Sales & marketing of product/s We certify products within the renewable sector. Our philosophy is to ensure the product is fit for purpose, can last its warranty period and perform in accordance with its claims. We look at how the product has been tested, evaluate your factory production controls and visit your factory to undertake an initial audit. With the sector changing by the introduction of new technologies it s important we, as an industry, provide confidence across the supply chain and starting with the product is the first step. Certi-fi is open to manufacturers of all types of renewable technologies including battery storage, boilers, heat pumps, infrared, solar, thermodynamics, voltage optimisers, solar immersion controllers and inverters. We are working closely with the major finance lenders to ensure that existing and new products that receive certification can be financed. Benefits to Manufacturers Product certification confirms your product meets necessary local, national or international quality standards Display the Certi-fi certification trademark on your products once certified The Certificate can be used as evidence to promote your product in regulated sectors Certification can help avoid financial risk, prosecution, reputational harm, claims for compensation/damages FREE listing on our finance lenders approved product list FREE marketing support to help generate awareness of your products FREE publicity to Certi-fi network of installers, finance lenders and key stakeholders Featured in the Certi-fi newsletter to help promote your business Receive updates whenever there are legislative or regulatory changes affecting your product Certification of energy performance calculations Home improvement advisors Energy Storage Certification & Standards The UK is facing a shortage of electricity at peak times which could lead to blackouts or brownouts next winter. The British government and Ofgem are looking for solutions to this problem. What is needed is a way to load shift power, from periods of excess capacity to peak periods, to level the grid. We are working towards viable solutions to solve some of the UK energy networks problems (aggregation, storage, domestic renewable generation, CO 2 reduction, etc.). We are evolving a certification standard for domestic energy storage products (from product, sale, performance and install) in order to smooth the transition to domestic energy storage deployment. We want to ensure that key stakeholders (Government, National Grid, DNO, Ofgem, EMA, Consumers, Manufacturers, Finance) have, and retain, confidence in the energy storage sector. As a member of Certi-fi you will be at the forefront of the UK Energy Storage Deployment plans which require a coordinated, controlled, certified network in order for all stakeholders to achieve the results required. Certi-fi will be a key factor in leading the UK towards efficient, and effective energy storage deployment. Manufacturer Scheme

3 INSTALLER SCHEME SALES & MARKETING SCHEME We offer a comprehensive certification service for contractors installing renewable technologies. The installer is assessed by the certification body to ensure they are able to install the renewable technology in line with the Certi-fi standards. Your business practices are assessed and an onsite inspection is performed for a previous installation. All Certi-fi installers are measured against the specific technical standard for the technology they wish to be certified for. The certification involves evaluating the supply, design, installation and commissioning of renewable technologies. Certi-fi is open to installers who require certification for renewable technologies in order for their customers to take advantage of current government incentives such as the Renewable Heat Incentive (RHI) and Feed in Tariffs (FITs). We believe that everyone should have access to information which is clear, fair and concise. All advertisements, promotional literature, websites and other collateral should not contain misleading information. Our solution is the Certi-fi Clarity Mark which demonstrates that your documentation has been through Certi-fi to ensure its accuracy. We look at the language used, the design and any figures are backed up with evidence for the intended audience. Once your literature or website has been approved you will receive the Clarity Mark logo along with a unique identification number to use in order to promote that your information is clear. The Certi-fi Clarity Mark is open to installers, manufacturers and any other stakeholders operating within the home improvement sector who are looking for a quality mark to add value to their sales and marketing collateral. Benefits to Installers Marketing support including use of the Certi-fi logo so you can promote your business Provide greater levels of assurance to your customers that you know how to install the products Access to group services such as insurance, consumer finance and new products Wealth of technical support available for any technical queries via the helpline and online Straightforward access to job notification to aid compliance with Building Regulations Regular updates on industry news, new products and how the market is developing Benefits to Clarity Mark Endorse our Clarity Mark to demonstrate you share our values and ethics Use our Clarity Mark logo on all materials that have been approved Our seal of approval is the ideal way to show you are committed to high standards Demonstrate to consumers that your information is clear, fair and not misleading Provide confidence to consumers that your collateral has been independently certified Installer Scheme

4 CERTIFIED HOME IMPROVEMENT ADVISOR SCHEME ENERGY PERFORMANCE VALIDATION SCHEME We certify advisors who work in the renewable market to make sure they are technically, financially and ethically competent. Consumers know that the CHIA representative in their home has been approved, is monitored regularly and agrees to keep to the certification standard. All CHIA advisors carry a Certi-fi ID card with a unique reference number allowing consumers to check the credentials of the advisor on the online register and provide feedback on their own experiences. CHIA is open to sales people, surveyors and any customer-facing staff operating within the home improvement sector. The Energy Performance Validation Scheme (EPVS) ensures that consumers are not receiving overinflated energy generation, storage and saving calculations from retailers when buying renewable products like Solar PV, Air Source Heat Pumps, Battery Storage, etc. EPVS ensures that all performance calculations are accurate and valid by checking the contractual paperwork, performance figures and monetary savings/generation stated on the contract. EPVS is open to installers, finance lenders and any other stakeholders who are looking to provide consumers with accurate performance estimates and monetary savings. Benefits to Home Improvement Advisors Demonstrates to consumers your commitment to non-high pressure selling Reassurance that you have been approved to provide advice on products Bespoke Certi-fi ID card validates your credentials to consumers Membership Certificate details the training you have undertaken Consumers are able to check your membership history on the Certi-fi website FREE quarterly magazine filled with advice and news on the latest developments Benefits of EPVS Our process gives importance to accuracy in a contract thereby reducing misselling Increase consumer confidence to buy from you as opposed to your competition Added layer of security and protection for finance lenders Increases your chances to gain consumer finance Independent ongoing monitoring ensures your continuous compliance Consumers will receive an EPVS certificate stating their installation meets certification FREE validation check available to consumers when using EPVS installer EPVS is underwritten by comprehensive Professional Indemnity Insurance Certified Home Improvement Advisor

5 Certi-fi Schemes Limited. Registered address: Centurion House, Leyland Business Park, Centurion Way, Farington, Leyland, Lancashire, England, PR25 3GR. Registered in England (Company Number ). Cert-BRUKAS-001