VANCO PAYMENT SOLUTIONS

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1 VANCO PAYMENT SOLUTIONS Why Vanco for online giving? Discover all the unique ways our online giving service delivers value and convenience. Customization. Editing tools let you control the content and appearance Flexible payment options allow you to accept credit cards, debit cards and electronic bank transfers (echeck) Accept donations, registrations, tuition, pledges and more Unlimited number of funds and activities Option for donors to help offset the card processing fees Option for donors to use In memory of description Spanish version available free of charge Customer service. Live, personalized training and ongoing support Quick turnaround we ll get you up and running in less than a week Vanco has been great for our church. Not only is their online giving service simple and very user friendly, but their customer service and training is top notch and very personalized. I also love that I can always talk to a live person on the phone and get my needs handled right away. I would highly recommend Vanco for your online giving needs! Crossville First United Methodist Church Crossville, TN Software integration. Our solutions integrate with many popular software systems No long-term commitment. Vanco retains clients by providing exceptional service not with long-term contracts and we don t charge cancellation fees Free mobile page and QR code. At no additional charge, Vanco provides a scaled-down, smartphonefriendly version of any donation page Vanco also provides a unique Quick Response (QR) code that, when scanned with a smartphone, connects people directly to your mobile donation page

2 VANCO PAYMENT SOLUTIONS Electronic giving for faith-based organizations Vanco does what we do best donation and payment processing to help you do what you do best. We ll make the entire process secure, easy and effective for you and your members. More than 15,000 churches and nonprofit organizations nationwide rely on Vanco for convenient electronic donation and payment services. Our solutions provide much-needed financial stability, better forecasting of donations and greater confidence in meeting financial goals and obligations. Our signature solutions Accept both one-time and recurring contributions using the following: echeck. Accept donations electronically transferred from member bank accounts to your organization s bank account. Also referred to as direct debit or ACH. Credit/Debit card giving. Accept all major card brands with this versatile card processing service. Since 1998, Vanco Payment Solutions and Thrivent Federal Credit Union have been commited to helping organizations increase donations by promoting consistent giving. Online giving & more. Accept online contributions for an unlimited number of funds via a Vanco-hosted webpage accessed through your website. Also accept online registrations, pledges, school tuition, daycare and other payments. The Simply Giving Program endorsed by Thrivent Federal Credit Union is operated by Vanco Payment Solutions. Simply Giving is a registered trademark of Thrivent Financial for Lutherans. Thrivent Federal Credit Union assumes no responsibility for the products and services offered by Vanco Payment Solutions under the Simply Giving Program. For more information, call or visit SimplyGivingByThriventCU.com

3 VANCO PAYMENT SOLUTIONS Specialized in meeting the unique needs of faith-based organizations Giving solutions for any size church Our electronic giving solutions are well suited for any congregation regardless of size or member demographics. We ll help you increase contributions, reduce manual processing and minimize risk. Vanco offers a great service for online giving... Do yourself and your church a favor and get signed up today. East Side Lutheran Church Sioux Falls, SD Secure Seamless Simple Specialized PCI Level 1 Compliant Risk management best practices Data-breach protection End-to-end capabilities Streamlined processes speed payments Integration with many software systems Easy-to-manage, easy-to-use Straightforward pricing Ready access to information Specialized solutions that address clients specific payment challenges 2015 Vanco Payment Solutions About Vanco Payment Solutions Focus: Helping faith-based organizations electronify donations and payments Benefits: More ability to predict revenue; more convenience for clients and those they serve Serving: Faith-based, professional services and nonprofit organizations across the U.S. Clients: 30,000+ Processing: More than $13.1 billion in transactions annually Offering: Secure, seamless, simple, specialized payment solutions Known For: Ability to meet clients specialized needs

4 VANCO PAYMENT SOLUTIONS Give by Text Add text donations to the stewardship mix In less time than it takes to write a check, congregation members can make weekly offerings and respond to special appeals by sending a text message. With fewer people writing checks or carrying cash, offering members an option to give by text is just plain smart. Vanco s Give by Text solution is not meant to replace other donation methods. Rather, it offers members another convenient way to fulfill their stewardship commitments. Since 1998, Vanco Payment Solutions and Thrivent Federal Credit Union have been commited to helping organizations increase donations by promoting consistent giving. Purchase of Vanco s Give by Text service requires a $25 monthly service fee. The monthly fee is charged per account and standard transaction fees will apply. Normal text messaging fees from the giver s cell phone carrier may also apply. Call for further details and to discuss which of our online giving solutions is right for your organization. Give by Text Benefits Appeals to congregation members of all ages Captures donations for urgent financial appeals Allows members to text donations to specific church funds Offers a convenient alternative to writing checks or carrying cash Reinvigorates fundraising efforts with a contemporary giving option Integrates with other online giving solutions from Vanco and church management software systems Give by Text Features Donations are deposited within 2-4 business days and will display on standard Vanco reporting With Give by Text, members can make one-time donations or set up recurring donations using a credit or debit card Members choose their dollar amount and have the option to donate to a specific fund Vanco s Give by Text solution meets the industry s highest standards for privacy and security For more information, call or visit SimplyGivingbyThriventCU.com Partners in e-giving Since 1998 PD FL SG GT v3

5 Give by Text - Quick Guide 1) Get Started 2) Register 3) Give Enter your 10-digit Give by Text number and the amount you wish donate, then press send. You will receive a registration link. Click the link and enter your contact and payment information. Click Process. After registration is complete, you will receive a verification text as well as a receipt via . Call or visit SimplyGivingbyThriventCU.com 4) Repeat For future giving, simply send a text with the amount you wish to give, and it will process automatically Vanco Payment Solutions

6 Testimonials from Lutheran churches The Simply Giving program has solved our budget problems without having to run a stewardship campaign. We love it! King of Kings Lutheran Church Oceanside, CA Vanco offers a great service for online giving! It s a convenient and easy way to make sure offerings are given to the church. Changes can be made easily online and reports are sent to your to keep track of offerings. Their staff has awesome customer service and is always willing to help with any questions. East Side Lutheran Church Sioux Falls, SD I have used Vanco for over a year now and I wish all our members would give electronically! It is so easy to use and members enjoy the ease of setting up a payment schedule from either their checking account or with a credit card. I love the consistency and ease of reporting. All I do is print the report and record the payment. The small fee associated with using Vanco is well worth the money. First Lutheran Church Detroit Lakes, MN We have been using Vanco for several years now and I love how they integrate with our church management software. They are always willing to help if I have a question or concern. Water s Edge Lutheran Church Frisco, TX We have used Vanco for many, many years! We have never had even one tiny problem. The Simply Giving program is wonderful and the direct deposit service for payroll is perfect as it takes all the pressure off of doing paychecks. There aren t enough words to say how pleased we are! St. Paul s Lutheran Church Oklahoma City, OK Since 1998, Vanco Payment Solutions and Thrivent Federal Credit Union have been commited to helping organizations increase donations by promoting consistent giving. The electronic giving services provided by Vanco have smoothed out our giving patterns allowing the church to operate smoothly. Our Savior Lutheran Church New Ulm, WI The Simply Giving Program endorsed by Thrivent Federal Credit Union is operated by Vanco Payment Solutions. Simply Giving is a registered trademark of Thrivent Financial for Lutherans. Thrivent Federal Credit Union assumes no responsibility for the products and services offered by Vanco Payment Solutions under the Simply Giving Program.

7 Testimonials from Lutheran churches We are without question pleased with the services Vanco provides to our church and preschool. Our members freely navigate electronic giving via our website and with a QR code. I strongly recommend Vanco to all my professional colleagues. Lord of Life Lutheran Church Fairfax, VA We have been with Vanco for more than six years and it has been a very positive and trouble-free experience. Their system is user friendly, not only for staff, but also for our church members who are able to manage their own giving via a button on our website. Their reporting is always thorough, accurate, timely, and the fee structure is very competitive. They also periodically send ideas and tips for increasing giving and incorporating the latest tech applications. Shepherd of the Valley Lutheran Church Phoenix, AZ Vanco is always very helpful when I need to call in. The website is full of resources! The Lutheran Church of the Holy Spirit Emmaus, PA Vanco offers an easy way for our members to give to the church. It s good for the church because we save on offering envelopes and when people go out of town we continue to receive their offering automatically. In the past, when people went on vacation, etc., there were many times we did not receive an offering. Also, it is easy to run year-end reports for tax purposes. It s also good for our members because they can track their giving, and in many cases, they get cash back and air miles when they use their cards. Our Savior Lutheran Church Aiea, HI We have been pleased with the service we receive from Vanco. The online option is very easy for our congregation to use, and it has definitely evened-out our giving. The administrative functions are easy to use, and the reporting and export features make recording our contributions simple. Lutheran Church of the Cross Altoona, IA Vanco has been a great partner in the financial ministry of the church! Their services have allowed us to open entirely new avenues of income and we now estimate that it represents 20-25% of our income. Additionally, they have been responsive to questions and concerns! St. James Evangelical Lutheran Church Limerick, PA

8 vanco payment solutions case study e-giving is 40 percent of the donation plate at this Midwestern church Here are the success strategies that got them there Constance Evangelical Free Church has roots in Andover Minnesota that go back more than 130 years, beginning with a Sunday School that led to the formation in 1893 of the Free Church of God, later known as Constance Community Church. Today, Constance Evangelical Free Church is a robust modern ministry with an average attendance of 1500 each Sunday. About Jeff Piehl: Jeff has undergraduate degrees in agriculture and business, an MBA, and a Masters of Divinity. He served as a youth pastor for 30 years in four other churches before joining the Constance Evangelical Free Church pastoral team in the capacity of church business administrator. Constance Evangelical Free Church was an early adopter of electronic giving. Church Business Administrator, Jeff Piehl, says the church began using e-giving in 1998 with an ACH (electronic funds transfer) option for members. In the beginning, they made a presentation at the annual business meeting, and put a lot of blurbs in the church program and on the website. We emphasized how people pay their water bill online and that they could use the same convenience for tithes and offerings. Later, we added a QR code to communications that took people directly to the giving website. It provided a helpful link for people to scan and go right to our giving page. Today, the church also offers text giving, credit card options and most recently, a smartphone giving option. Jeff says one of the main benefits to e-giving is how much it has evened out giving during summer months. Our giving in the summer now goes down just marginally which helps us to better budget and plan our programs throughout the year. So how do you get from zero e-giving to it becoming such a substantial portion of the donation plate? Jeff shares the strategies that led to e-giving success: Leadership from the pulpit is paramount. If you want more e-giving investment from members, church leaders need to make the case. It was very powerful for members to hear our senior pastor talk about how he pays virtually all of his bills online and contributes online. All six of our pastors took the time to champion our electronic giving options to the various groups in our church, explaining how it helps the church with budgeting, and helps with convenience.

9 case study Don t count out seniors. Our demographics are getting a bit older with 20 percent of our regular attendees less than 25 years old and then evenly split in age groups 25-50, and We did not find it more difficult to get seniors to adopt electronic giving. We have an active seniors ministry, which received e-giving information at one of their meetings. With most seniors being used to getting retirement benefits electronically and looking at pictures of their grandkids online, it was easy for them to adopt. Offering electronic giving options makes it easier for them to keep their giving intentions. Offer e-giving options for special funds. While the weekly donation is the most used form of e-giving at our church, members are also using electronic giving to support special funds. It has provided a convenient method for members to donate quickly to missions and other projects they want to support. Track your e-giving programs. Vanco s reporting options provide good information that helps us understand the state of the donation plate in general and allows us to easily track separate funds. e-giving security and administration. We find e-giving more secure because donor information is not in physical file cabinets that could be broken into, and because we are handling less cash. It has also automated many administrative tasks, opening up time for other efforts. Finding the right e-giving partner. Ask for recommendations from other churches. When researching potential partners, Vanco came up as a reliable and trusted e-giving provider. What about smartphones? The church created a smartphone app, which incorporates and takes advantage of Vanco s mobile giving options. It is amazing how many people on Sunday morning use their phones to practice generosity even when they are physically passing the plate. In addition, the app gives those worshipping online a way to give during the offertory. Is e-giving attracting new givers or just replacing the method of giving by existing supporters? e-giving is definitely growing the donation plate and attracting new givers who appreciate the convenience. It was interesting to watch the members respond to the QR code we put in the church program. Across age groups, many thought it was cool and used it just to see if it worked. That s how some started to become e-givers, and in some cases, regular givers for the first time. Let me share an example of how e-giving is attracting previous non-givers or sporadic givers. There is a person in our church who meets every weekend with a small group of men. During each meeting, he has made it a habit to give online. If he did not have this option, he may not have become such a reliable giver. - Jeff Piehl, Constance Evangelical Free Church l VancoPayments.com About Vanco Payment Solutions Vanco Payment Solutions is focused on addressing the unique needs of clients that count on predictable, recurring revenue. Faith-based and other relationship-oriented organizations and the software providers and professional associations that serve them rely on Vanco s specialized approach to adding electronic payment options and enhancing current capabilities. The company s experienced team helps more than 30,000 clients across the U.S. conveniently, securely and efficiently accept a broad range of electronic payments, and more effectively manage their operations.