Six common myths about cloud voice, busted. Why there s no reason to keep working the old way

Transcription

1 Six common myths about cloud voice, busted Why there s no reason to keep working the old way

2 Does talking really have to be hard? For your growing business, things are getting very real, very fast. You ve got a name, you ve got a team (whether it s just yourself, or an expanding crew), and you re starting to amass all the trappings of a real company (whatever that is). Business phone systems and phone numbers are a big part of that. They keep your team connected to the people they need to stay connected to, and form a vital part of your identity as a business. But when agility is one of your greatest assets, the whole idea of a wired phone system that keeps your people chained to their desks feels a little archaic and counter-productive, right? Well, that s where cloud voice comes into the picture. It gives you the sleek, professional veneer of a traditional business phone system, while enabling everyone to take calls and do their jobs wherever and however they please. The trouble is, not everyone wants you to believe the hype. Today, we re separating fact from fiction once and for all. Ready to hear the truth about cloud voice? Good, let s go myth-busting. 2

3 Cloud voice can t do everything a traditional phone system can The whole point of a cloud voice system is that it s designed to do much more than a traditional phone setup. It gives you all of the traditional business phone features you re used to, with greater flexibility and a whole smorgasbord of extra features that make your life (and your communications) much easier. From automatic contact sharing, to integration with popular collaboration tools, cloud voice is all about putting new things on the table (and in your pocket), not taking them off. Myth 1 3

4 Managing cloud voice is tough If someone tells you that managing a cloud voice system is difficult, chances are they don t have much experience managing a traditional one. Trust us, we ve been there. Cloud voice (like most cloud tech) is designed to be extremely intuitive and easy to manage even if you ve never managed anything in the cloud before. With cloud voice, you get: A single, simple management console where you can control everything An easy update process, with no manual maintenance to worry about The ability to get new users up and running in an instant Myth 2 4

5 Cloud voice is extremely costly To be honest, we really can t tell where this myth came from. Traditional PBX phone systems have always been costly beasts making businesses pay extra for everything from configuration to support. Cloud voice actually challenges the idea that business phone systems have to be expensive. There s no guesswork, no hidden costs, and nothing to pay for upfront. All you pay is a flat monthly cost per user. It s simple, predictable, and highly unlikely to break anyone s bank. Myth 3 5

6 Call quality is low and unreliable in the cloud Much like a traditional phone system, the quality of your calls is going to depend on the quality of your network. Bad line, bad calls. If you pick a provider with a strong, reliable IP network, you re going to get high call quality that you can count on. And being in the cloud makes it easier for your provider to monitor the quality of your service and keep it high. Myth 4 6

7 It s difficult to switch to cloud voice from a traditional system If you re not tied to a traditional business phone system, you can get up and running with cloud voice in a matter of hours. If you already have a traditional phone system in place, guess what, it s just as easy to make the switch. The beauty of working in the cloud is that it s incredibly easy to spin-up services and get new people up and running quickly. You may have a current provider to have an awkward chat with, but getting started with cloud voice really couldn t be simpler. Myth 5 7

8 Calling in the cloud is a security risk and leaves you vulnerable to hackers It s easy to picture the cloud as a floating piñata full of valuable data, totally vulnerable to any hacker with a big enough stick to reach it. In reality, that piñata is usually surrounded by a thick layer of Kevlar, a few electric fences, and a big dog with an uncanny ability to detect all sticks in a 10-mile radius. The security of any cloud solution comes down to who s hosting it. When you pick a provider with a secure, well-protected network, you can sleep easy knowing your data is safe, and that your calls are reserved for your ears only. Myth 6 8

9 Let s talk Now that you know the truth about cloud voice, maybe it s time we had a chat. If you d like to learn how taking and making calls in the cloud can give your team all of the benefits of traditional business voice on their own terms, call or see more details on sprint.com/smallbusiness