New Technologies: NFC, HCE, BLE, Tokenization. The Human Chain Ltd Document V1.0 29_09_2015 1

Transcription

1 New Technologies: NFC, HCE, BLE, Tokenization The Human Chain Ltd Document V1.0 29_09_2015 1

2 who am I Tim Jefferson senior consultant in mobile, NFC and contactless 30 years + veteran of mobile, digital and new product dev helping MNOs, banks, card issuers and technology companies bring to life commerce 2

3 The Human Chain and our customers UK based business and technology consultancy specialists in developing new propositions from concept to launch leadership in use of mobile, e&m-commerce, contactless/nfc, identity and authentication digital service realisation test & learn, POC, pilot & demo digital services toolkit 3

4 commerce context changing worlds immediacy instant gratification physical and virtual goods convenience easy personalisation how I want it my data shared when & where I want added value more control offer I don t get elsewhere Key Figures 30% World Smartphone Penetration Dec 2014 Rapid Value 40% EU social media penetration - Mar 2015 EWI 100BN Apple App downloads June 2015 up from 45BN Mar 2013 Apple 4

5 contactless & Apple/Samsung/Android Pay 5

6 HCE/tokenization, real time banking, tech 6

7 payments regulation 7

8 mobile - bank apps, P2P,. 8

9 smartcard services beyond payment 9

10 smartcards/technology are here to stay! 10

11 Q&A 11

12 Contact Tim Jefferson The Human Chain Limited Magdalen Centre The Oxford Science Park Oxford OX4 4GA United Kingdom Mob: Tel: Fax: Web:

13 The Human Chain 13

14 who we are and our customers UK based business and technology consultancy specialists in developing new propositions from concept to launch leadership in use of mobile, e&m-commerce, contactless/nfc, identity and authentication digital service realisation test & learn, POC, pilot & demo digital services toolkit 14

15 supporting service evolution our DST capabilities discovery test & learn - test/learn demo environment - existing service - facilitating rapid mobile and web service realisation alpha proof of concept - agile and iterative proof of concept environment - quick & easy integration to existing systems beta pilot/trial - e2e piiot/trail environment - user centric testing - commercial grade pre-production 15

16 current areas of expertise and knowledge delivery of new product and service introduction NFC and contactless mobile wallets identity and authentication payments innovation bricks, e, & m commerce strategy IoT HCE/tokenization secure elements and TEE s embedded SIM/eUICC m2m loyalty, offers, ticketing, access control into mobile BLE TSM (trusted service management) 16

17 key partners CGI Tier 1 systems integrator FirstPartner market insight specialists Gradiant leader biometrics Digital Works Consulting digital transformation experts SecureKey trusted identity platform and strong multifactor authentication Helixion payments app and wallet developers 17

18 Contact Tim Jefferson The Human Chain Limited Magdalen Centre The Oxford Science Park Oxford OX4 4GA United Kingdom Mob: Tel: Fax: Web:

19 Case Studies 19

20 Identity and Authentication I Weve Support Weve in becoming a Data Attribute Provider to the Government s IDAP 2 Procurement Develop a strategy for Weve to exploit MNO customer data attributes in the commercial digital and mobile Identity space Build a detailed business plan and revenue model, whilst gaining a detailed understanding of the market demand for identity attributes CGI Major Systems Integrator Provide identity and authentication subject matter expertise to support government and commercial bid teams Provide knowledge transfer and learnings through workshops and 121s to rapidly increase in-house knowledge and expertise on identity ecosystem development in UK and internationally Speed time to market for CGI by suitable partner engagement and opportunity assessments

21 Identity and Authentication II AT&T and SecureKey Demo Selected to provide an e2e outsourced demo service for the leading trusted identity platform and strong multifactor authentication provider Defined and delivered in rapid timeframe the demo for SecureKey and their leading US reseller AT&T MyBank demo using soft and hardward based secure elements (SEs) in mobile, browser along with Intel IPT Supporting up to 500 global sales and marketing staff SecureKey Concierge CRA GSMA Demo Developed and deployed a verified mobile number mid e2e interactive demo for SecureKey and the GSMA for MWC2014 An extension of the existing live Bank ID SecureKey Concierge service for the Canadian Revenue Agency (CRA) Created a secure mobile app that allows end users to choose attributes shared Partners:

22 Identity and Authentication III Assure UK Started as joint GSMA and OIX Project to develop the ID ecosystem in the UK and stand up a UK commercial trust framework and neutral federated identity hub Actively engaged at SteerCo level, working with vertical market relying parties, attribute providers and technology providers to understand and meet Identity authentication attribute needs and requirements Supported market engagement strategy helping develop the go to market strategy and also engage with banking, telco and retail vertical market relying parties Major MVNE Provided market knowledge and education around developing the identity and authentication market Reviewed internal skills and expertise to provider identity and authentication solutions for MVNOs Carried out market entry/go to market assessment

23 Identity and Authentication IV - MAAM MAAM Mobile Adaptive Authentication Manager - Demo GDS IDAP/Verify use cases - test federated identity services - commercial grade test/learn demo environment - POC/trials platform - testing user-centric choice - fast/easy integration to existing systems - proving adaptive authentication technologies voice and face recognition - mobile SDK s, mobile and web apps & APIs - adaptive web dashboard 23

24 Payments I BarclayCard Mobile Payment Deployment Trüb Technical project management to support solutions provider in developing mobile wallet payment applications Provide technical support and management to development team to ensure effective mobile application development and testing Mobile market intelligence, education and strategy TSM market analysis, service definition and value proposition development Client engagement strategy Big 4 Management Consultancy MNO P2P payments analysis Market analysis of the role of P2P and NFC in MNO/Carrier payment strategies Definition of mobile P2P payment proposition

25 Payments II Major European Postal Service Review and validate new e-commerce secure pin solution Build value proposition to validate with e-tailers and PSPs Report structured findings and recommendations Major Device Manufacturer Capture business and technical requirements to add card payments acceptance functionality to mobile devices Payments acceptance solutions market analysis Define and manage end to end RFI process to procure defined solution Mobile Point of Sales (mpos) White Paper Author thought leadship White Paper New Entrants disrupting the established payments acceptance business

26 Travel, Ticketing and Access Transport for London Evaluation of mobile NFC for ticketing Impact analysis on existing Oyster card scheme Definition and scoping of pay at gate open EMV payment solution including back end integration with existing infrastructure Major Carrier/MNO Market entry evaluation as part of NFC launch Business and Pricing models to drive value for carrier Formal vendor selection/partner engagement Major Carrier/MNO Market entry evaluation for ticketing and physical/digital access Deep dive residential/corporate/campus business and revenue modeling Digital key product development Partner engagement

27 Loyalty, Access and CRM Hilton Loyalty, remote check in and contactless lock strategy e2e CRM exploiting full mobile capabilities, incl. NFC integrating with Hilton systems Starwood e2e CRM and mobile loyalty strategy touch point analysis and pilot definition Remote check in, on property resource management and mobile engagement strategy Mobile and NFC market intelligence & education Assa Abloy Hospitality Mobile Keys Project Design and develop market-disruptive mobile digital key service from e2e Market entry evaluation including business, revenue modeling, technology proof of concept Ecosystem development and partner engagement Pilot scoping, definition and management

28 Workshop, Webinars and Keynotes Workshops Tier 1 Carrier/MNO Define, organise and run series of workshops to educate, provide knowledge transfer and capture feedback on m-commerce service introduction Provide mobile, payments, ticketing and retail industry expertise Detailed pre read and post workshop reports Webinar Tier 1 Carrier/MNO Author and deliver m-commerce workshop to MNOs MVNO customers and staff Focus on mobile payment, marketing, advertising, coupons, offers, loyalty and access Provide industry thought leadership live on televised webinar Tier 1 Banking and Telco Technology Provider Author major Analysts Keynote presentation on current trends in mobile for banking and telco world Focus on new revenue streams, deeper customer engagement and mobile as the channel of choice

29 Contact Tim Jefferson The Human Chain Limited Magdalen Centre The Oxford Science Park Oxford OX4 4GA United Kingdom Mob: Tel: Fax: Web:

30

31

32

33

34 Key Platform Features Software framework based on open source technology utilising standardised design patterns Rich toolkit of integrated enabling technology for rapid re-use in new applications Easily extensible utilising standardised APIs for web and mobile apps 34

35

36

37

38

39