ZINCO ELEMENTOS LUXURY CONCIERGE

Transcription

1 ZINCO ELEMENTOS LUXURY CONCIERGE

2 ABOUT US Gain time, peace of mind and enjoy your free time with your own luxury concierge in Marbella After more than 15 years of experience in the luxury Hospitality & Tourism industry working for some of the best-known hotels, I decided to create Zinco Elementos. We wanted to give a personalized service that meets and exceeds our client's expectations. My team and I are so passionate about our work, but what make us truly satisfied is to meet and go beyond our customer expectations. In today s lifestyle, we know how important it is to GAIN TIME to carry out all your tasks. Zinco Elementos, Luxury Concierge in Marbella, offers a bespoke service to help you to make your day to day life EASIER by providing PEACE OF MIND, knowing that arrangements that you don't have the time or the right contacts to make are being taken care of with one phone call or . Our Luxury Concierge focuses both on local clients and customers coming to the Costa del Sol area, who want to enjoy the destination to the full. Zinco Elementos Luxury Concierge will help you organise an unforgettable experience during your stay in Costa del Sol. You won t have to worry about anything other than ENJOYING your day to day, holiday or business trip. Our promise is to care about your agenda. I am pleased to welcome you to Zinco Elementos and thank you for your confidence in us María José Bernal Founder & Managing Director 01

3 THE BEST OF LUXURY INTRODUCING ZINCO ELEMENTOS Why Zinco Elementos Zinco Elementos is Marbella s premier luxury travel, lifestyle management and concierge service. We specialise in fulfilling every travel, lifestyle and leisure request that you don t have the time to plan. From luxury travel planning, access to the best restaurants and exclusive events to your entertainment, our services do not end there. We provide assistance with anything and everything that you need help with finding reliable services for the home or trusted health and wellbeing services as well as any personal assitant request SAVE TIME so that you can focus your attention on the things that are important to you. Have the CONVENIENCE of one point of call for all your concierge requests. Gain PEACE OF MIND knowing that arrangements that you don t have the time or the right contacts are being taken care of. 4 5 Have the guaranteed SUPPORT of our knowledgeable, established and experienced team. Have access to exclusive SERVICES and VIP BENEFITS. 02

4 OUR MISSION IS TO GO BEYOND YOUR EXPECTATIONS OUR MISSION 1. COMPROMISE 2. LOYALTY 3. TRANSPARENCY Zinco Elementos is a Luxury Concierge service located in Marbella, designed to improve your quality of life. We help you with your day to day tasks, curate the best tailor made services especially for you, and above all always act with honesty and transparency. By doing this, we will offer you or your client a unique experience in Costa del Sol. Our mission is to build a strong relationship and loyalty with our customers by anticipating their needs, working exclusively with only the best and trusted professionals in the Costa del Sol to ensure a unique experience. With a personal touch and attention to detail as well as transmitting confidence, professionalism and differentiation from our competitors in achieving our objective of 100 % CUSTOMER SATISFACTION The Zinco Elementos most important principle is to offer transparency with our prices which have no hidden charges as well as removing the membership fee to use our services. Our promise is to customize and value each request independently, adapting to every customer s needs with fair and transparent prices. Why pay more for a luxury service?.

5 STORY OF OUR NAME Zinco Elementos means "Five Elements," here begins the story of our name and how we involve our services using the five vital elements. There are four key vital elements very well known in our lives: water, air, fire, and earth. Zinco elementos, also, added a fifth element and the most important for us, that element is you, our client. WATER. Represents the emotions and feelings you experience when you decide to spend a day offshore in the magnificent Mediterranean Sea. AIR. Represents renewal, color, creativity and new ideas. Feel the adrenaline rush through your body. FIRE. Represents energy, passion, and action. Get involved in Marbella s luxury lifestyle and let fantasies come true. EARTH. Represents the dynamic beauty of change as part of our lives. Zinco Elementos assist you to finish with the daily monotony, enjoy a new style of life and increase your valuable free time. YOU ARE THE FIFTH ELEMENT YOU. Going back to the Indian, Chinese or Japanese s ancient times, a fifth element already existed. This part was invisible for the society. Zinco elements bring back this fifth element again. However it s stopped being invisible and has become the most important factor of our Luxury Concierge. YOU are our element. Zinco Elementos offers a personal and tailor-made service for the most demanding customers 04

6 OUR SERVICES Zinco Elementos creates unforgettable and unique experiences. Our satisfaction is to exceed our customer s expectations. WATER Dive towards a relaxing day enjoying the beautiful Mediterranean Sea Private Yachts Motor Boats Catamarans Sailing Boats Fishing Boats Regattas Water Sport Activities Sea Experiences FIRE Feel unique and vibrant experiences in Marbella. Are you ready? VIP access to the trendiest nightclubs Theater and Concert Tickets. Sporting Events. Futbol Tickets Personal Trainners Personal Shopper Assitant Gift Service Hottest Beach Clubs in Marbella or passion for the local and authentic Beach Club. AIR Experience new feelings of freedom and the adrenaline rush through your body. Private Jets Helicopters Balloon Excursions. Air Sports VIP Airport Transfers Airlines Tickets F1 Race Track Luxury Cars & Private Drivers EARTH Leave aside the monotony and enjoy your free time. Does it fancy you? Restaurant Bookings Discover Andalucía. Luxury Hotels Apartment & Vilas rental Golf, Tennis or Paddel Bookings Medical Health & Beauty programs Child Care Corporate Events 05

7 YOU ARE THE FIFTH ELEMENT... THE MOST IMPORTANT FOR US! YOU Gain PEACE of MIND and forget about stressful day to day lives. Services tailor-made to adapt to the most demanding customers. Housing Management & Home Care Relocation Services Property Search PA Services Private Catering Wedding Planners Private Security Several services fully personalized according to each customer s needs. 06

8 ZINCO ELEMENTOS LUXURY CONCIERGE CONTACT US T M Marbella - Spain info@zincoelementos.com THE ZINCO ELEMENTOS TEAM IS WILLING TO BE PART OF YOUR LIFE AND BECOME YOUR PERSONAL ASSISTANT IN MARBELLA. YOUR OWN ZINCO ELEMENTOS CONCIERGE CAN TAKE CARE OF EVERYTHING FOR YOU WHILE YOU MAKE THE MOST OF YOUR TIME AND LIFE...