KelCon Company & Customer Care

Transcription

1 Healthcare Compliace Admiistrative Maagemet Hotel ad Busiess Travellig Services Exteral Cogresses Educatioal Courses Icetives Team Buildig KelCo Compay & Customer Care

2 CONTENTS 3 Compay Care Our Rage of Services 5 Healthcare Compliace 7 Admiistrative Maagemet 9 Speaker Maagemet 11 Exteral cogresses 13 Compay-Exclusive Educatioal Courses 15 Geeral Educatioal Courses 17 Hotel Services 19 Icetives Team Buildig 21 Third Party Service Providers 23 Busiess Travellig Services Our Rage of Services is based o our log-stadig competet ad professioal expertise. We offer our valued customers a modular system which we tailor to meet your idividual compay eeds. Healthcare Compliace Admiistrative maagemet Speaker maagemet Exteral cogresses Compay-exclusive educatioal courses Geeral educatioal courses Hotel service Icetives Team Buildig Third party service providers Busiess travellig services Free up iteral resources with KelCo, ad focus primarily o your core busiess process. 3

3 Healthcare Compliace We kow the rules FSA traied team BVMed traied team Eucomed experieced team Compliace with atioal ad iteratioal Associatio guidelies Compliace with specific compay policies Complete trasparecy of our workig steps Complete chroological documetatio ad keep you ad ourselves up to date by educatig ourselves cotiuously. 5

4 Admiistrative Maagemet From ivitig your customer through to participatio Creatig of importat documets such as iteral registratio forms Resposible use of your admiistrative documets templates Distributio of ivitatio letters ad employer s coset per post ad Close cotact with ivited customers Follow up o eeded missig documetatio via telephoe ad Distributio of cofirmatio letters per post ad Providig participats with essetial iformatio Real time updated evet cogress participat lists we support ad guide you through all the ecessary steps to esure a smooth process for everyoe. 7

5 Speaker Maagemet No studets without teachers. We therefore take care of Resposible use of your admiistrative documets cotract templates Cotract maagemet accordig to your compay specific guidelies Close cotact with cotract recipiets Follow up o missig documets via telephoe ad Collectio of data of your faculty i customer profiles Real time overview of the curret status of all cotracts the complete maagemet of your speakers icludig all cotractig formalities. 9

6 Exteral Cogresses With may years of experiece ad motivatio Hotel bookig with our i-house experieced ad friedly Hotel Service Team Room hadlig of your hotel allotmets Cogress registratios for customers ad employees Meetig orgaisatio Trasfer bookigs Plaig ad executio of compay evets diers Restaurat sourcig ad bookigs O-site services Real time detailed ad trasparet ivoicig we assist you i your complete ad effective plaig i advace ad o-site. 11

7 Compay-Exclusive Educatioal Courses We let you cocetrate o your product Sourcig of course locatios Hotel bookigs for your participats ad traiers Travel orgaisatio through our busiess travellig service Cost egotiatio with third party service providers Orgaisatio of ecessary techology Caterig Name badges, evaluatio forms, certificates ad further prited material Expese budgetig ad cost cotrol Natioal ad iteratioal CME Certificatio O-site orgaisatio Complete supervisio of the evet Detailed ad trasparet ivoicig by takig over the plaig ad executio of all logistics for you. 13

8 Geeral Educatioal Courses You have the ideas ad the motivatio, Sourcig of veue Natioal ad iteratioal CME Certificatio Sigs, ameplates, questioaires, certificates ad other prited material Creatio Update your evet website icludig olie registratio Travel orgaizatio ad hotel bookig for your speakers traiers Orgaizatio of eeded techology ad course caterig Expese budgetig ad costat cost cotrol O-site orgaisatio ad supervisio Detailed ad trasparet ivoicig we have the perfect, matchig implemetatio. 15

9 Hotel Service Hotel bookigs with our persoalised, idividual touch, Hadlig of idividual room reservatio iquiries Allotmets for medical cogresses worldwide Offers i adherece to Health Care Compliace (HCC) guidelies Hotels i close proximity to cogress ad or alteratively with coveiet public trasportatio access All additioal eeded services durig your stay Post processig ad auditig of accouts which exteds beyod your evet. 17

10 Icetives Team Buildig Let us motivate you ad your team Idividual package deals ad complete offers Natioal ad iteratioal hotels ad destiatios Site ispectio ad pre-checks of the travel destiatio Team buildig ideas, plaig ad executio Travel orgaisatio through our busiess travellig service Bookig, briefig ad post processig of third party providers Prit media creatio ad pritig Give-aways ad memorable gifts Exclusive o-site care durig the etire evet so you ca easily lead ad guide them o the path to success. 19

11 Third Party Service Providers We work with the very best Trasfer compaies worldwide Hotels ad hotel chais worldwide Close cotact to registratio offices of atioal ad iteratioal cogresses Close cotact to iteratioal PCO s ad cogress housigs Audio Visual Techology compaies i order to provide all services from presetatios to live-surgery trasmissios Close cotact with atioal ad iteratioal cogress ceters Wetlab ad further cotacts for your hads-o sessios Graphic desigers ad pritig presses Germa Visum office i order to provide you with the best results. 21

12 Busiess Travel Services Let our experieced (sice 1977), professioal, friedly ad dedicated team take care of IATA licesed busiess travel agecy Official Deutsche Bah (Germa Rail) Parter Agecy Idividual cosultatio ad bookig Compilatio of your travel criteria ad idividual requiremets i your persoal profile Natioal ad iteratioal airlie ad trai bookigs Natioal ad iteratioal hotel ad retal car bookigs Visa applicatio processig for Germa residets All group quota processig advatages your ow, your employees ad customers busiess travel eeds. 23

13 KelCo cares. KelCo Seligestadt KelCo GmbH Liebigstrasse Seligestadt Germay Tel. +49 (0) Fax +49 (0) KelCo Berli KelCo GmbH Tauetziestrasse Berli Germay Tel. +49 (0) Fax +49 (0) berli@kelco.de