Corporate Presentation MARCH, 2019

Transcription

1 Corporate Presentation MARCH, 2019

2 Millicom is a leading provider of cable and mobile services dedicated to emerging markets in Latin America and Africa. Millicom sets the pace when it comes to providing high-speed broadband and services through its registered trademark The Digital Lifestyle, and principal brand, Tigo. 21,000 employees worldwide. +48 million mobile customers. Cable footprint of +11 million homes passed. 4 million homes connected (customer relationships). 10 million customers on 4G in all eight mobile markets. LATAM segment 2018 revenues of USD $5.5 billion and EBITDA of USD $2.1 billion Founded in 1992; listed on Nasdaq US: TIGO and Nasdaq Stockholm: TIGO_SDB

3 Our Tigo brand in the markets Our Tigo brand is #1 in many of the businesses and markets where we operate Guatemala: Mobile and Cable #1 in Mobile and Pay TV El Salvador: Mobile and Cable #1 in Mobile and Pay TV Costa Rica: Cable #1 in Pay TV Honduras: Mobile and Cable #1 in Mobile and Cable Nicaragua: Cable Panamá: Acquisition of Cable Onda (December 2018) Cable Colombia: Mobile and Cable Chad: Mobile Tanzania: Mobile Bolivia: Mobile and Cable #1 in Pay TV Paraguay: Mobile and Cable #1 in Mobile and Cable

4 Latin America represents approximately 90% of Millicom s business We provide both mobile and fixed services in six countries Bolivia, Colombia, El Salvador, Guatemala, Honduras, and Paraguay. And we provide fixed services in Costa Rica, Nicaragua y Panamá*. Our 4G networks now cover more than 65% of the population in our Latam footprint. In Africa, we provide mobile services in Tanzania and Chad which deliver around 9% of Millicom s Group revenue. *Pending the finalization of the acquisition of Telefonica mobile operations press release

5 Listed on Nasdaq Stock Ticker: TIGO

6 Cable Onda - Panamá Diversifies Millicom into high GDP/capita, high GDP growth, investment grade, and USD economy Enhances MIC revenue, EBITDA and OCF growth profile, with upside from synergies Completes Millicom s Central America footprint Cable Onda is #1 in pay TV, fixed internet and telephony, and B2B in Panama. Increases B2B exposure and strengthens Millicom regional B2B product portfolio Accelerates redeployment of capital to Latam.

7 Telefonica - CAM Millicom acquired Telefónica s mobile operations in Panama, Costa Rica and Nicaragua February 20, Acquisition of a highly attractive business 2 Strong strategic rationale for greater scale and diversification: Strengthens Millicom's leadership position in Central America. Diversifies and balances Millicom's country footprint. Accelerates fixed-mobile convergence strategy. Reshapes industry structure in a key Millicom region 3 Highly synergetic in-market consolidation expected. 4 Attractive valuation expected to create significant shareholder value. *Subject to final approval

8 Our Purpose We build the digital highways that connect people, improve lives and develop our communities

9 TIGO RUNS IN OUR VEINS We are proud of our company and our history. We are innovators. We are fast, and we go the extra mile. We are passionate. We care for our communities. We are ONE TIGO We have one purpose, and we make an impact. We are inclusive and united. Together we win. We value our differences. We manage Tigo assets as if they were our own. WE MAKE IT HAPPEN THE RIGHT WAY We lead by example, and we do what we preach. We never compromise our integrity. We are transparent and accountable. We find solutions and deliver results. We see challenges as opportunities. WE GIVE 1000% FOR OUR CUSTOMERS Our customers are at the center of everything we do. We are direct, hontest, and open. We always do it right, from the first time. We make decisions based on data insights. We think, act and live digital.

10 Strategy

11 The Digital Lifestyle Every day, Millicom is transforming the way customers and communities communicate through connectivity online. We build mobile and fixed networks to improve access for everyone to digital communications. The expansion of our networks and the adoption of a digital lifestyle in emerging markets, significantly supports access to education, work and health. The result is a customized ecosystem of digital platforms and content that defines what we call The Digital Lifestyle. So our customers can work, play, create and share in a more joined-up way, simply and efficiently, whenever and wherever they like.

12 Mobile Millicom has been developing mobile networks for more than 25 years. During that time the digital landscape in our markets has changed beyond recognition. Customer penetration rates and 4G coverage have potential for further growth, fueled by increased availability of affordable smartphones. Our mobile data strategy is based on three pillars: 4G/LTE continued expansion; more and easy Smartphone adoption; and stimulating data usage. As responsible leaders in our markets, we are at the forefront of developing trends and are driving positive change in our communities.

13 Home Consumers are demanding reliable and fast broadband and pay-tv services. We are building hi-speed digital highways at high speed, so our customers can enjoy a seamless experience along the way. We are focusing our digital innovation on products and customerfacing developments that drive user adoption of high-speed data services such as: data monetization and video consumption, including Tigo Sports; and this year s launch of Tigo ONEtv with TiVo.

14 Home Our Cable Expansion 16M 1,682,000 2,532,000 7,084,000 7,632,000 8,119,000 9,076,000 11,000,000 16,000,000 Focus on CONNECTING HOMES as quickly as possible HOMES PASSED (HP)

15 B2B Business customers rely on Millicom s unique ring network for high quality and security services across region. Santiago Londoño Vice President, B2B, Latam The number of SMBs has doubled in the past seven years. Our Tigo Business brand serves +240,000 customers from the one million plus SMBs registered today in Latam. We offer corporations access to: Our world-class datacenters for greater data protection, access to high-speed availability with resiliency, integrity and service efficiency. Our own regional network infrastructure. Dedicated staff. IoT, cloud services, virtual desktops, big data and analytics services. Our Tigo Business Forums have become one of the most in-demand programs of its kind in Latam.

16 Customer-Centricity We mapped out our customer journey to digitize all touch points and offer a digital-first experience Miguel Garay Vice President, Customer Experience We have a simple and focused customer-centric strategy that will enable us to grow and prosper in an increasingly data-centric world. As part of our digital transformation: In 2017, we developed the Tigo Shop and Mi Tigo apps for our B2C Mobile customers. These allow customers themselves to answer the most common questions and allow us to know our customers better and communicate with them more effectively. We have also adopted and deployed a net promoter score (NPS) program, designed to strengthen our customer-centric culture. We are committed to bringing the best content to our customers. We partner with various players in the ecosystem, from studios to OTTs and sports industry players.

17 Ten Millicom Facts 1. We are one of the fastest growing cable networks in the world; in 2018 we added 3.1m to reach more than +11m homes passed in Latin America and connected a record 406,000 HFC customer relationships. 2. The Tigo brand is Latin America s most highly ranked telecommunications employer to work for, according to Great Place To Work s Top 20 list of multinational companies. 3. In 2018 we rolled-out of ONEtv, Tigo s convergent, personalized TV-everywhere platform. 4. In 2018, we added 3.2 million new 4G data customers. 5. We are ranked 1st or 2nd in eight of our nine markets where we provide mobile telecommunications.

18 Ten Millicom Facts 6. Tigo is a major soccer league sponsor in five key Latin American markets and owns exclusive broadcasting rights through Tigo Sports. 7. More than 90 percent of all mobile money transactions recorded in Paraguay in 2018 went through Tigo Money. Customers transferred more than USD1.3bn - equivalent to 4.9 percent of the country s GDP. 8. There are an estimated 3.5 million Small to Mediumsized Enterprises (SMEs) in Latin America. Tigo Business, which serves 240,000 customers, has scope to gain market share. 9. TigoUne was the first telecom operator in Colombia to test 5G technology in There is significant growth potential in Bolivia. Broadband penetration is still approximately only 15% of households.

19 Our Journey

20 Corporate Responsibility is BUILT in our Business Purpose We Build Digital Highways that connect people, improve lives and develop communities." Building digital highways is fundamental to the socio-economic progress of the countries where we operate. It also fuels the ambitious strategy and goals that we have set for corporate responsibility (CR). In 2018, we developed and unveiled this updated Corporate Responsibility framework. We took stock of the work done and we have taken our approach to corporate responsibility to a new level. With Millicom and Tigo's purpose at its center, our updated framework defines our commitments to conduct our core business in a responsible way, to drive digital connectivity and become agents of positive change in our markets. Our Corporate Responsibility Framework incorporates two core elements, each with their respective five-year goals: Corporate Responsibility Fundamentals Responsible Leadership in Action

21 Ethics & Compliance By fostering a culture of ethics and compliance from the top, across all our lines of business, we help everyone make the right decisions, and our business becomes more agile, responsive, and competitive. CEO Mauricio Ramos 2018 Integrity Starts with You Do Business the Right Way I Am Compliance We Care Why Do Ethics & Compliance Matter? At Millicom we are committed to the highest level of ethics and compliance. Our commitment to compliance begins with each and every one of our employees. Code of Conduct Employees are expected to act with integrity at all times and Do Business the Right Way. Integrity means more than just complying with the law; it means acting in an ethical manner. Supplier Code of Conduct articulates the ethical, social, environmental standards we apply for ourselves and want all of our suppliers to adhere to. How Do We Do Ethics & Compliance? In order to assist our employees and the external parties we interact with, the Compliance function is organized around three pillars: Prevent Detect, and Respond Speak Up Millicom Ethics Line

22 Our CEO: Mauricio Ramos Our strategy is to provide the best data networks both fixed and mobile in the markets where we operate. Mauricio Ramos joined Millicom in April 2015 as Chief Executive Officer. Before joining Millicom, he was President of Liberty Global s Latin American division, a position he held from 2006 until February During his career at Liberty Global, Mauricio held several leadership roles, including positions as Chairman and CEO of VTR in Chile, Chief Financial Officer of Liberty s Latin American division and President of Liberty Puerto Rico. Mauricio is also a Member of the Board of Directors of Charter Communications (U.S.). He is a dual Colombian and U.S. citizen who received a degree in Economics, a degree in Law, and a postgraduate degree in Financial Law from Universidad de Los Andes in Bogota.

23 Thank you! For more information, inquiries should be sent to We appreciate your interest in Millicom.