PART 1 - Preface and Table of Contents Second Revised Sheet 1 SECTION 1 - Title Sheet and Symbols TITLE SHEET

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1 PART 1 - Preface and Table of Contents Second Revised Sheet 1 TITLE SHEET Regulations, Rates and Charges applying to the provision of Network and Exchange Services Private Line Services Deregulated Services Packaged Services Promotional Offerings within a Local Access and Transport Area (LATA) or equivalent Market Area for connection to intrastate communications facilities for Intrastate customers within the operating territory of Nevada Bell Telephone Company. This AT&T Nevada Guidebook ( Guidebook ) describes the terms and conditions that will apply to the relationship between Nevada Bell Telephone Company d/b/a AT&T Nevada and AT&T Wholesale ( AT&T Nevada or Company ) and its residential and business retail service customers. This AT&T Nevada Guidebook ( Guidebook ) describes the terms and conditions that will apply to the relationship between Nevada Bell Telephone Company d/b/a AT&T Nevada and AT&T Wholesale ( Nevada Bell or Company ) and its residential and business retail service customers. 1. Effective Date: The effective date of these terms is (a) October 1, 2007 for customers already subscribing to Company services or (b) the date of subscription for customers subscribing to Services on or after October 1, Prior to the effective date of this agreement, the existing tariff terms or deregulated service catalog terms and conditions will govern. 2. Contract Customers: Customers who have a written contract with Company for any retail services will be governed by the terms of their contract and by this Guidebook. In the event of a conflict between the terms of the contract and this Guidebook, the terms of the contract shall have priority. Due to 2007 changes in Nevada law that have caused intrastate retail telecommunications services to become de-tariffed, any references in any written contracts with Company to Nevada state tariff provisions will now be governed by the corresponding sections of this Guidebook. 3. Non-Contract Residential Customers: Residential customers who do not have a written contract with Company for retail services will be governed by The AT&T Nevada Service Agreement for Residential Services ( RSA ). In the event of a conflict between the terms of the RSA and this Guidebook, the terms of the RSA shall have priority. The RSA is available upon request from Company, and is online at the following website: att.com/servicepublications 4. Non-Contract Business Customers: Business customers who do not have a written contract with Company for retail services will be governed by The AT&T Nevada Service Agreement for Business Services ( BSA ). In the event of a conflict between the terms of the BSA and this Guidebook, the terms of the BSA shall have priority. The BSA is available upon request from Company, and is online at the following website: att.com/servicepublications ATT TN NV EFFECTIVE: October 24, 2012

2 PART 1 - Preface and Table of Contents First Revised Sheet 2 TITLE SHEET 5. Prioritization of Terms in the Guidebook: In the event of conflict between general terms of service contained in section 2 of this Guidebook, and any specific terms for a particular product or service in this Guidebook, the specific terms shall have priority. 6. Services Covered: This Guidebook covers terms and conditions for all retail telecommunications products or services offered by Company in the State of Nevada. ATT TN NV EFFECTIVE: October 24, 2012

3 PART 1 - Preface and Table of Contents Second Revised Sheet 3 Cancels First Revised Sheet 3 A. SYMBOLS 1. Symbols used by the Company to designate changes to the Guidebook are listed below with a description of each. SYMBOL (I) (R) /n/ DESCRIPTION OF USE Signifies a changed term, or a change in text Signifies deleted text, a discontinued rate, or a discontinued term Signifies an increased rate Signifies new text Signifies a rate reduction Signifies moved text (where n is the next available footnote number) Note: New text appearing on an Original sheet will not be coded with the symbol. However, if existing text is moved to an Original sheet, the /n/ symbol will be used to indicate moved material. ATT TN NV EFFECTIVE: December 10, 2008

4 PART 1 - Preface and Table of Contents Original Sheet 4 B. ABBREVIATIONS 1. Abbreviations located in the Guidebook are listed below. ACD - Automatic call Distributing ACDS - Automatic Call Distribution System ANI - Automatic Number Identification BTC - Basic Termination Charge CC - Change Charge CDAR - Customer Dialed Account Record CO - Central Office CPE Customer Provided Equipment C.P.S. Cycles Per Second db - Decibel DID - Direct Inward Dialing of Nevada E & M - Ear and Mouth ESS - Electronic Switching System FCC - Federal Communications Commission FDX Full Duplex FRS - Flexible Route Selection HDX Half Duplex IBDN - Individual Billing Directory Number IC - Installation Charge IOD - Identified Outward Dialing KHZ Kilo Hertz ATT TN NV EFFECTIVE: October 1, 2007

5 PART 1 - Preface and Table of Contents Original Sheet 5 B. ABBREVIATIONS (Cont d) LATA - Local Access Transport Area MATR - Minimum Average Time Requirement MC Megacycle MHz - MegaHertz MR - Monthly Rate MTS - Message Telephone Service NASA National Aeronautics and Space Administration NRS - Nevada Revised Statutes PBX - Private Branch Exchange PSAP - Public Safety Answering Point PTAL - Public Telephone Access Line PUCN - Public Utilities Commission of Nevada RR - Reference Rated, see associated footnote SC - Service Connection TAS - Telephone Answering Service Telco Telephone Company Ts - Toll Station UCD - Uniform Call Distribution USOC - Universal Service Order Code VTPP - Variable Term Payment Plan WATS - Wide Area Telephone Service ATT TN NV EFFECTIVE: October 1, 2007

6 PART 1 - Preface and Table of Contents First Revised Sheet 6 C. TRADEMARKS AND SERVICE MARKS The following marks, used throughout this Guidebook, are trademarks of AT&T: Registered Trademarks Com Key Dataphone Design Line Dimension Horizon Touch-Tone Unregistered Trademark Touch-Tone The following marks, used throughout this Guidebook, are trademarks and service marks of Base Ten Systems, Inc. Registered Trademarks Subscriber Terminal Unit STU Telcordia and Common Language are registered trademarks and iconectiv, CLCI, CLEI, CLFI, CLLI, USOC, FID, NC, NCI and NC/NCI, are trademarks of Telcordia Technologies, Inc. The Common Language codes identified herein are the proprietary information of Telcordia Technologies, Inc. d/b/a iconectiv ("iconectiv") and are licensed to AT&T Services, Inc. The Common Language codes provided herein, if applicable, are solely for the purpose of this Guidebook and may not be reproduced, stored or used for any other purpose without the express, written consent of iconectiv. ATT TN NV EFFECTIVE: September 15, 2014