ClicitKitchens.com. Technical Guide Doors. Denton

Transcription

1 ClicitKitchens.com Technical Guide Doors Denton

2 Denton Product Description Product Colour Product Finish Base Material Base Thickness Covering Material Edging Colour Reverse Colour Product Dimension Door with raised centre panel Ivory Matt MDF 18mm To match with face To match with face Standard door and drawer range Additional Information Accessories are vinyl wrapped Frame and clear toughened glazed doors available End panels are pressed all round If you require sizes outside the standard stock range then a Made To Measure service is available on a 2 week lead time. Please speak to the Made To Measure department for further information. Phone: / mtmdept@tkcomponents.co.uk Door & Accessory Descriptions CODE DESCRIPTION CODE DESCRIPTION CODE DESCRIPTION x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x F x 396 FRETTED FRAME 76F x 496 FRETTED FRAME 76F x 596 FRETTED FRAME 76F x 396 FRETTED FRAME 76F x 496 FRETTED FRAME 76F x 596 FRETTED FRAME 76F x 496 FRETTED FRAME 76F x 596 FRETTED FRAME 76CURVE* 76CORNICE 76CURVECORNICE* 76PELMET 76CURVEPELMET* 76PLINTH 76CURVEPLINTH* 76FRAIL 76CURVEDFRAIL* 76OVERMANTLE** 76PREED 76PTWIST 76PBARREL 76ETG ETG ETG F CURVED DOOR TRAD CORNICE TRAD CURVED CORNICE TRAD PELMET TRAD CURVED PELMET PLINTH 2400 x 150mm CURVED PLINTH FLUTED RAIL 2500 x 60mm CURVED FLUTED RAIL 315 x 315 x 60mm OVERMANTLE COMPLETE PILASTER - REED PILASTER - TWIST PILASTER - BARREL T&G PANEL 780 x 350mm T&G PANEL 900 x 650mm T&G PANEL 2400 x 650mm FITTERS PANEL 2100 x 610mm * The curved door has a bespoke radius and therefore it will not work with TKC Stock curved carcases. Curved door drawings are available on request. A separate curved carcase for Denton Ivory is available 83DENTONRADIUS ** Overmantle complete (1800mm width) consists of the following components: 2 X Denton Ivory doors 715 x 296mm 1 X Fascia arch 1800 x 350mm 2 X Carved corbels 1 X Traditional cornice 1 X Shelf 1800 x 200mm 1 X Fluted rail

3 Denton Grain Direction None None 283 / 355mm None None Door Grain Direction 140 / 175mm Drawer Grain Direction Panel Grain Direction Door Door with raised centre panel 715 x 147 door is a slab door 110 x 596 drawer is a slab drawer Section Through A-A Drawer - 140mm 140mm tall drawer with raised centre panel Section Through A-A

4 Denton Drawer - 175mm 175mm tall drawer with raised centre panel Section Through A-A Curved Door Curved door with raised centre panel Curved doors and accessories have a different radius to other TKC products. This product will not work with TKC stock curved carcases Product Code 76CURVE Fretted Frame Fretted Frame Section Through A-A

5 Denton Traditional Cornice Traditional Cornice Product Code 76CORNICE Traditional Pelmet Traditional Pelmet Product Code 76PELMET Curved Traditional Cornice Curved traditional cornice Curved doors and accessories have a different radius to other TKC products. This product will not work with TKC stock curved carcases 76CURVECORNICE

6 Denton Curved Traditional Pelmet Curved traditional pelmet Curved doors and accessories have a different radius to other TKC products. This product will not work with TKC stock curved carcases 76CURVEPELMET Curved Plinth Curved plinth Curved doors and accessories have a different radius to other TKC products. This product will not work with TKC stock curved carcases 76CURVEPLINTH DENTON IVORY Radius Carcase (External Curve) Radius carcase to be used with DENTON IVORY curved door ONLY Carcase height: 720mm For use on a wall or as a feature base Includes 1 shelf Only available in Ivory CODE: 83DENTONRADIUS

7 Denton Pilaster - Reed Pilaster - Reed Product Code 76PREED 900 Pilaster - Twist Pilaster - Twist Product Code 76PTWIST Pilaster - Barrel Pilaster - Barrel Product Code 76PBARREL

8 Door Combinations Door Combinations and Installation Height Appliances & Full Length Doors NOTE: Please refer to door sizes listed in the drop down boxes on each door style page as not all sizes are available in every range. Appliance heights will vary and may have an impact on oven filler / door sizes and heights. Please check appliance heights and appliance specifications before purchasing doors.

9 Doors Door Care Guide IMPORTANT: Please ensure the end user has a copy of this door care guide Kitchen Door Care Instructions END USER CARE INSTRUCTIONS Cleaning We recommend the following door cleaning instructions for all our doors: Clean the doors using only a solution of 95% luke warm water with no more than 5% soap Do NOT spray anything onto your doors this includes the solution recommended above Use a clean damp (not wet) cloth Dry with a soft clean cloth. If it is a timber door run the cloth along the grain direction Any cooking marks must be wiped immediately Do not allow liquids to seep into joints of doors, wipe any spillages immediately. Do not use any of the products listed below to clean the door as it may mark and damage the surface: Wax furniture polish Bleach / chlorine based cleaning products Abrasive cleaners Solvents Multi-purpose cleaners Alcohol based cleaners Ammonia or any other similar product Scouring pads or abrasive cloths Environmental Information Please be aware, localised or intense heat/steam can damage fascias, subsequently the use of small appliances such as kettles, toasters etc. in close proximity to your kitchen fascias should be avoided. Doors should not be exposed to extreme temperature changes. Due to their manufacturing process vinyl doors must not be exposed to temperatures above 70º C as this may cause damage to the door s surface. INSTALLER CARE INSTRUCTIONS Before commencing any work on doors or accessories, i.e. hinge boring, handle installation, cutting etc. please inspect the product thoroughly, making sure it meets your requirements for colour consistency and that it is free from scratches or blemishes. Once the product has been altered in any way from the state it was supplied it cannot be replaced. Care When Fitting Always handle doors / drawers with care to avoid damage. When fitting hinges and handles to doors / drawers please ensure doors are placed on a clean and smooth cushioned surface to avoid scratches to the product. Foil / Vinyl / Over Lacquered Doors Some doors may have a protective film on the face. Direct exposure to sunlight may cause an adverse effect therefore it is recommended you remove this film as soon as possible after fitting. Due to their manufacturing process vinyl doors must not be exposed to temperatures above 70º C as this may cause damage to the door s surface. Timber / Veneer / Hand Painted Doors Timber is a natural product; therefore colour, grain structure and features will differ from door to door. Raw timber doors must be treated before use. Timber and veneer doors have a unique and natural characteristic and because of this colours may change over time when exposed to sunlight. Please be aware of this natural colour change when ordering additional doors to suit a previous install. We also recommend you change your timber door samples every six months due to this reason. Timber can be prone to expansion and shrinkage based upon the environment which it is installed in. Timber and veneered doors are affected by moisture; if there is too much moisture in the environment it can have an adverse effect on the door over a period of time and it may lead to timber expanding, especially during winter periods. Excess moisture may also be found in new builds and properties where renovation work has been carried out; examples include plastering or floor screeding, etc. In the summer months when the environment is drier, shrinkage may occur in the timber. This natural movement of timber may cause the surface finish of the timber / veneered door (i.e. painted, varnished, lacquered finishes, etc) to move with the timber. If this occurs then there is a chance that it may result in shrinkage and hairline cracks appearing on the door. Please check the moisture content of a room before installing timber or veneer doors. The above also applies to hand painted doors. Environmental Information Newly plastered rooms, plaster repairs, floor screeding, renovations, etc should be left to dry out thoroughly before installation of doors, whatever their material. When fitting doors adjacent to an oven, a suitable heat shield must be used. Door Colour and UV Light Any door range, whether it be over lacquered, vinyl wrapped or painted will change colour over time due to natural UV exposure. Please be aware of this natural occurrence if replacing doors previously installed. Door Storage Doors should be stored on a stable flat stillage in a horizontal position. Please ensure doors are placed in a cool and dry area.

10 Terms & Conditions of Sale Terms of Trading BACKGROUND: These Terms and Conditions are the standard terms for the sale of goods by Clicit Kitchens, a company registered in England under of Albert Road, Farnworth, Bolton, BL4 7BB. Definitions and Interpretation 1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings: Business Day means, any day other than a Saturday, Sunday or bank holiday; Calendar Day means any day of the year; Commercial Unit means a delivery of Goods, the character and/or value of which would be materially impaired if divided; Contract means the contract for the purchase and sale of Goods, as explained in Clause 2; Goods means the goods which are to be supplied by Us to you as specified in your Order (and confirmed in Our Order Acceptance); Month means a calendar month; Price means the price payable for the Goods; Special Price means a special offer price payable for Goods which We may offer from time to time; Order means your order for the Goods; Order Confirmation means Our acceptance and confirmation of your Order as described in Clause 2; We/Us/Our means Clicit Kitchens, a company registered in England under of Albert Road, Farnworth, Bolton, BL4 7BB and includes all employees and agents of Clicit Kitchens. Each reference in these Terms and Conditions to writing and any similar expression includes electronic communications whether sent by e- mail, text message, fax or other means. 2. The Contract These Terms and Conditions govern the sale of goods by Us and will form the basis of the Contract between Us and you. Before making your Order, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please ask Us for clarification. Nothing provided by Us including, but not limited to, sales and marketing literature, price lists and other documents constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at our discretion, accept. A legally binding contract between Us and you will be created upon our acceptance of your Order, indicated by our Order Confirmation. Order Confirmations will be provided in writing. We shall ensure that the following information is given or made available to you prior to the formation of the Contract between Us and you, save for where such information is already apparent from the context of the transaction: The main characteristics of the Goods; Our identity (set out above in sub-clause 1.1) and contact details (set out below in Clause 13); The total Price for the Goods including taxes or, if the nature of the Goods is such that the Price cannot be calculated in advance, the manner in which it will be calculated; Where applicable, all additional delivery charges or, where such charges cannot be calculated in advance, the manner in which they will be calculated; Where applicable, the arrangements for payment, delivery and the time by which We undertake to deliver the Goods; Our complaints handling policy; We shall ensure that you are aware of Our legal duty to supply goods that are in conformity with the Contract; Where applicable, details of after-sales services and commercial guarantees; Where applicable, the functionality, including appropriate technical protection measures, of digital content; and Where applicable, any relevant compatibility of digital content with hardware and software that We are aware of or might reasonably be expected to be aware of. 3. Description and Specification of Goods We have made every reasonable effort to ensure that the Goods conform to illustrations, photographs and descriptions provided in Our sales and marketing literature and descriptions provided by Our salespeople. We cannot, however, guarantee that all illustrations and/or photographs will be precisely accurate due to discrepancies that may arise during the printing process and the differences in the colour reproduction of electronic displays. If you receive any Goods that do not conform to illustrations, photographs or descriptions under sub-clause 3.1 you may return those Goods to Us as provided in Clause 7. If We find, or are made aware of, any typographical, clerical or other accidental errors or omissions in any sales and marketing literature, price lists or any other documents We will make every reasonable effort to correct such errors or omissions as soon as is reasonably possible. If, as a result of any such error or omission, you have received the wrong Goods, you may return those Goods to Us as provided in Clause 7. If, as a result of any such error or omission, you have paid too much, We will refund the excess paid for the Goods. We reserve the right to make any chances in the specification of the Goods that may be required to conform to any applicable safety or other legal or regulatory requirements without notice. Bespoke Goods are available from Us. If you Order bespoke Goods from Us, We will produce those Goods to your specifications and requirements. Further information on the information We will require with your Order for bespoke Goods can be found on our website. When placing an Order for bespoke Goods, please ensure that all information that you provide to Us is correct, accurate and complete. We cannot accept the return of any bespoke Goods if the return is due to incorrect information provided by you. Please note that this does not affect your legal rights (including but not limited to those described in these terms and conditions).

11 Terms & Conditions of Sale Terms of Trading 4. Orders All Orders for Goods made by you will be subject to these Terms and Conditions. You may change your Order at any time before we despatch the Goods by contacting Us. This does not apply to bespoke Goods. We will only accept changes to Orders for bespoke Goods if We are reasonably able to accommodate your request without additional work. Requests to change Orders do need to be made in writing. If your Order is changed We will inform you of any change to the Price in writing. You may cancel your Order at any time before We despatch the Goods by contacting Us. If you have already paid for the Goods under Clause 5, the payment will be refunded to you within 28 days. This does not apply to bespoke Goods. We will only accept an Order cancellation for bespoke Goods if We have not yet begun making or altering the Goods. If you request that your Order be cancelled, you must confirm this cancellation in writing. We may cancel your Order at any time before We despatch the Goods in the following circumstances: The Goods are no longer in stock and We are unable to re-stock (if, for example, the Goods are discontinued); or An event outside of Our control continues for more than 28 days (please see Clause 12 for events outside of Our control). If We cancel your Order under sub-clause 4.5 and you have already paid for the Goods under Clause 5, the payment will be refunded to you within 28 days. If We cancel your Order, the cancellation will be confirmed by Us in writing. 5. Price and Payment The Price of the Goods will be that shown in Our website in force at the time of your Order. If the Price shown in your Order differs from Our current Price We will inform you upon receipt of your Order. If We quote a Special Price which is different to the Price shown in Our current website, the Special Price will be valid for 72 hours or, if the Special Price is part of an advertised special offer, for the period shown in the advertisement. Orders placed during this period will be accepted at the Special Price even if We do not accept the Order until after the period has expired. Our Prices may change at any time but these changes will not affect any Orders that We have already accepted. We have made every reasonable effort to ensure that our Prices, as shown in Our current website are correct. Prices will be checked when We process your Order. If the actual Price of the Goods is lower than that stated in your Order, you will be charged the lower Price (unless the lower price was an obvious mistake that you could have reasonably recognised). If the actual Price of the Goods is higher than that stated in your Order, We will ask you how you wish to proceed. All Prices include VAT. If the rate of VAT changes between the date of your Order and the date of your payment, We will adjust the rate of VAT that you must pay. Changes in VAT will not affect any Prices where We have already received payment in full from you. Our Prices exclude the cost of delivery. Delivery costs will be added on to the final sum due if required. All payments for Goods must be made in advance before We can despatch the Goods to you. We accept the following methods of payment: Paypal; Credit Card; Debit Card; Credit and/or debit cards will not be charged until We despatch the Goods to you. If you do not make payment to us by the due date We may charge you interest on the overdue sum at the rate of 2%% per annum above the base lending rate of Natwest PLC from time to time. Interest will accrue on a daily basis from the due date for payment until the actual date of payment of the overdue sum, whether before or after judgment. You must pay any interest due when paying an overdue sum. The provisions of sub-clause 5.10 will not apply if you have promptly contacted Us to dispute an invoice in good faith. No interest will accrue while such a dispute is on-going.

12 Terms & Conditions of Sale Terms of Trading 6. Delivery Please note that delivery is currently only possible within the United Kingdom or Europe in exceptional circumstances where We have agreed beforehand. When We provide you with an Order Confirmation, We will provide an estimated delivery date. Please note that estimated delivery dates may vary according to the availability of Goods, your location, and circumstances beyond our control. Unless agreed otherwise, the Goods will be delivered without undue delay and in any case no later than 30 Calendar Days after the date on which the Contract is formed. If you wish to collect the Goods in your Order from Us yourself you may do so after receiving Our Order Confirmation, and arranging a time and date to collect with Us Delivery will be deemed to have taken place when the Goods have been delivered to the delivery address indicated in your Order and you (or someone identified by you) have taken physical possession of the Goods or, if you are collecting the Goods from Us yourself, when you have collected the Goods. If for any reason We are unable to deliver the Goods at your chosen delivery address, We will leave a note informing you that the Goods have been returned to Our premises, requesting that you contact Us to arrange re-delivery. The responsibility (sometimes referred to as the risk ) for the Goods remains with Us until delivery is complete as defined in sub-clause 6.4 at which point it will pass to you. Please note, however, that if you do not wish to collect the Goods and do not wish to use Our nominated carrier to deliver them, instead choosing your own carrier, the risk in the Goods will pass to you as soon as they are passed to your chosen carrier. You own the Goods once We have received payment in full for them. Please note that delivery to the following areas may require more time: The Highlands; Northern Ireland; Isle of Man, Isle of White; International Please note carefully the following: If We refuse to deliver the Goods, you may treat the Contract as being at an end and We will reimburse you without undue delay. If delivery of the Goods within the agreed time period or at the agreed time was essential (taking into account the relevant circumstances at the time the Contract was formed) and We fail to deliver, you may treat the Contract as being at an end and We will reimburse you without undue delay. If you have told Us that delivery within the agreed time period or at the agreed time was essential and We fail to deliver, you may treat the Contract as being at an end and We will reimburse you without undue delay. If any of the events in sub-clause 6.9 occur you may, instead of treating the Contract as being at an end, specify a new delivery time or time period. If We continue to fail to deliver the Goods, you may treat the Contract as being at an end and We will reimburse you without undue delay. If, despite the events in sub-clause 6.9 and 6.10, you choose not to treat the Contract as being at an end, your right to cancel your Order or to reject the Goods will be unaffected. If you do so, We will reimburse you without undue delay. If the Goods form a Commercial Unit, you may only reject or cancel all of the Goods, not a portion of them. 7. Returning Incorrect Goods If you receive Goods that are incorrect, caused by a mistake made by Us in production, alteration, delivery or by Our incorrect description or information (see sub-clauses 3.2 and 3.3), you have the right to return them in exchange for a refund or a replacement, subject to the provisions of this Clause 7. This Clause 7 does not apply to Goods that you are merely not satisfied with or to Goods that are faulty. For Goods that you are dissatisfied with or faulty Goods, please see Clauses 8 or 9 respectively. Bespoke goods which are incorrect as a result of incorrect information that you have supplied to Us cannot be returned, as set out in sub- Clause 3.6. If you wish to return Goods to Us under this Clause 7 you must do so within a reasonable time of taking delivery (or collecting them from Us). All Goods must be returned to Us under this Clause 7 in their original condition accompanied by proof of purchase. You may return Goods to Us in person by appointment only or you may return them by post or another suitable delivery service of your choice. For Goods returned under this Clause 7 We will reimburse you for any reasonable postage or shipping costs. You may request that We collect the Goods from you. Please ensure that the Goods are ready for collection, in their original delivered state, at the agreed time and location. We are solely responsible for the cost of collecting the Goods under this Clause 7. Refunds or replacements will be issued to you immediately if you return Goods to Us in person or within 28 days of Our receipt of the Goods if you return Goods to Us by post or similar delivery service or if We collect the Goods from you. 8. Returning Goods If You Change Your Mind If you are not satisfied with any (non-bespoke) Goods purchased from Us you have the right to return them in exchange for a refund or a replacement, subject to the provisions of this Clause 8. This Clause 8 does not apply to Goods that are faulty. For incorrect faulty Goods please see Clauses 7 or 9 respectively. This Clause 8 does not apply to bespoke Goods. Goods which We have produced or altered to order for you cannot be returned if you change your mind. If you wish to return Goods to Us under this Clause 8 you must do so within 28 days of taking delivery (or collecting them from Us), telling Us why you wish to return the Goods. All Goods must be returned to Us under this Clause 8 in their original condition, in their original, un-opened packaging, accompanied by proof of purchase. You may return Goods to Us in person by appointment only or you may return them by post or another suitable delivery service of your choice. You are solely responsible for the cost of returning Goods to Us under this Clause 8. You may request that We collect the Goods from you. Please ensure that the Goods are ready for collection in the original condition they were delivered at the agreed time and location. We may charge you for collecting Goods under this Clause 8. Refunds or replacements will be issued to you immediately if you return Goods to Us in person or within 28 days of Our receipt of the Goods if you return Goods to Us by post or similar delivery service or if We collect the Goods from you.

13 Terms & Conditions of Sale Terms of Trading 9. Returning Damaged or Faulty Goods If you receive Goods that are damaged or faulty you have the right to return them in exchange for a refund, replacement or repair, subject to the provisions of this Clause 9. This Clause 9 does not apply to Goods that are incorrect of Goods that you wish to return because you have changed your mind. Please refer to Clauses 7 or 8 above for incorrect Goods or returns if you have changed your mind. If you wish to return Goods to Us under this Clause 9 please do so as soon as reasonably possible after discovering the damage or fault and in any event within 7 days of receipt. Please contact Us to inform Us of the fault and to arrange the return and your refund, replacement or repair. This Clause 9 only applies to Goods that are damaged or faulty when you receive them. Faults or damage caused by normal wear and tear or improper treatment does not entitle you to return Goods under this Clause 9. We may require you to prove that the Goods in question were faulty if you return them to Us under this Clause 9 more than six months after the delivery date. This Clause 9 does not apply if you purchased the Goods having been told by Us of the particular damage or fault (If, for example, the Goods were sold as seconds, or at a discounted rate). You may return Goods to us in person by appointment only or you may return them by post or another suitable delivery service of your choice. For Goods returned under this Clause 9 We will reimburse you for any reasonable postage or shipping costs. You may request that We collect the Goods from you. Please ensure that the Goods are ready for collection at the agreed time and location. We are solely responsible for the cost of collecting the Goods under this Clause 9. Refunds or replacements will be issued to you immediately if you return Goods to Us in person or within 7 days of Our receipt of the Goods if you return Goods to Us by post or similar delivery service or if We collect the Goods from you. If Goods are to be repaired We will give you a repair estimate within 7 days of your returning the Goods to Us in person or of Our receipt of the Goods if you return Goods to Us by post or similar delivery service or if We collect the Goods from you. 10. Guarantee For Goods that We have produced, customised or altered (including bespoke Goods), We guarantee that for a period of 28 days from the date of delivery, the Goods will be free from material defects. This guarantee is subject to the exceptions listed in sub-clause Our guarantee does not apply to any defects in the Goods caused by: Normal wear and tear; Deliberate damage and/or misuse of the Goods; Accidental damage; Failure to use the Goods in accordance with their instructions; or The alteration or repair of the Goods by you or any third party that is not authorised by Us. Our guarantee exists in addition to your legal rights as a consumer (that the Goods match Our description, that they are of satisfactory quality and that they are fit for purpose). More information on your rights as a consumer can be obtained from your local Citizens Advice Bureau or from the Office of Fair Trading.] 11. Our Liability We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms and Conditions or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable. We only supply Goods for domestic and private use. We make no warranty or representation that the Goods are fit for commercial, business or industrial use of any kind (including resale). By making your Order, you agree that you will not use the Goods for such purposes. We will not be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity. Nothing in these Terms and Conditions seeks to exclude or limit Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation. Furthermore, nothing in these Terms and Conditions seeks to exclude or limit Our liability for the following with respect to your rights as a consumer: Breach of your right to title and quiet possession as implied by section 12 of the Sale of Goods Act 1979; Breach of terms relating to description, satisfactory quality, fitness for purpose and samples as implied by sections 13, 14 and 15 of the Sale of Goods Act 1979; Our liability relating to defective products as set out in the Consumer Protection Act Events Outside of Our Control (Force Majeure) We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our control. If any event described under this Clause 12 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions: We will inform you as soon as is reasonably possible; Our obligations under these Terms and Conditions will be suspended and any time limits that We are bound by will be extended accordingly; We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Goods as necessary; If the event outside of Our control continues for more than 14 days We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible; If an event outside of Our control occurs and you wish to cancel the Contract, you may do so in accordance with your right to cancel under sub-clause 4.4 above.

14 Terms & Conditions of Sale Terms of Trading 13. Communication and Contact Details If you wish to contact Us, you may do so by telephone at or by at In certain circumstances you must contact Us in writing (when cancelling an Order, for example). When contacting Us in writing you may use the following methods: Contact Us by at or Contact Us by post at Clicit Kitchens, Albert Road, Farnwroth, Bolton, Bl4 7BB. 14. Complaints and Feedback We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint. All complaints are handled in accordance with Our complaints handling policy and procedure. If you wish to complain about any aspect of your dealings with Us, please contact Us in one of the following ways: In writing, addressed to Customer Relations, Clicit Kitchens, Albert Road, Farnworth, Bolton, BL4 7BB. By , with the subject FAO Customer Relations to Info@ClicitKitchens.com 15. How We Use Your Personal Information (Data Protection) All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act. We may use your personal information to: Provide Our Goods and services to you; Process your payment for the Goods; and Inform you of new products and services available from Us. You may request that we stop sending you this information at any time. In certain circumstances (if, for example, you wish to purchase Goods on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly. We will not pass on your personal information to any other third parties without first obtaining your express permission. 16. Other Important Terms We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms will be transferred to the third party who will remain bound by them. You may transfer (assign) the benefit of the guarantee in Clause 10 to any person who purchases the Goods from you after you have completed purchasing the Goods from Us. You may not transfer (assign) your other obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission. The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions. This is subject to sub-clause 15.2 and any purchaser to whom the guarantee has been transferred under that sub-clause will be entitled to enforce the guarantee. If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable. No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision. 17. Governing Law and Jurisdiction These Terms and Conditions (and the Contract) (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales. Any dispute, controversy, proceedings or claim between Us and you relating to these Terms and Conditions (or the Contract) (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the non-exclusive jurisdiction of the courts of England and Wales.

15 All display sets and installations on our website and in all documentations, or shown in any form of printed or electronic media, are there to showcase as many different items as possible. Some products may not be installed as they would/ should be in real kitchen installations. IT IS THE RESPONSIBILITY OF THE INSTALLER TO CHECK THE CORRESPONDING MANUFACTURER S INSTALLATION / MANUFACTURER S TECHNICAL INFORMATION TO ENSURE THE PRODUCTS CAN BE FITTED IN THE WAY THEY ARE DISPLAYED. Clicit Kitchens specifically excludes any liability in this regard unless the products are fitted in accordance with the corresponding manufacturer s installation / manufacturer s technical information. Important Please note: Due to the limitations on photographic reproduction, colours may differ slightly from the actual products shown. Notwithstanding that all products we sell are guaranteed for a period of 12 months, commencing from the date on which the products are purchased from us. Natural ageing of the products means that they will patina over time and we are unable to guarantee that any replacement product will be of an identical match to the original colour and/ or finish of the product purchased. In such event our liability will be limited to the purchase price paid by you of the product you are seeking to replace. In the event of any claim made under consumer legislation we reserve the right to limit any claim made against us to the extent that we can claim against the manufacturer who supplied the product in question to us. Free Carriage on orders of 499 or more (including VAT) Product samples are available. Please call our sales team on for details. Every effort is made to ensure the information supplied in this literature is accurate. However it is your responsibility to ensure the products are suitable for your requirements. Date of print / release: March 2015 Please note: The information shown in this literature is as accurate as possible at time of print / release.