Agenda Banking Platform Modernization

Transcription

1 Agenda Banking Platform Modernization Tuesday, May 7 11:00 a.m. 12:30 p.m. Joint Digital Banking Modernization and Banking Platform Modernization Kick Off This is the age of digital disruption. Innovative technologies and business models are redefining bank operating models and how banks interact with customers. Meanwhile, customers are restive, with elevated expectations that are increasingly set beyond financial services. Once a leading technology adopter, banking is lagging other industries in terms of digital transformation. Banks must digitalize or die. This is prompting banks to evaluate how they can replace or upgrade their monolithic infrastructures. But reengineering the bank core is a major undertaking. Most bank systems have evolved over many years and along disparate product lines. To succeed in a hyperconnected digital world, banks must change the way they interact with customers as well as modernize their technology. While tactics may differ, banks of every geography and asset size are modernizing. Two key themes fuel these transformations: Digital Banking Modernization and Banking Platform Modernization.

2 Wednesday, May 8 Join this session to hear insights of banking modernization trends that FIS is exposed to across our varying banking clients and a brief highlight of Wednesday s tracks. 10:30 11:30 a.m. Pricing Optimization: A Market-of-One The market is moving to Dynamic, Data Driven Customer-Centric Pricing. This session discusses how banks are starting to make significant progress toward customercentric pricing and how the landscape is likely to look very different within the next 3 years. Customer-Centric Pricing is the path forward, Moving to Market-of-One Segmentation, by calculating the optimal price for each transaction (customer), market-of-one pricing has the potential to generate higher profits than any finite segmentation scheme. However, market-of-one pricing requires a significantly different pricing and quote architecture than most banks have in place. Moving from traditional segmentation for pricing strategies to a Market-of-One pricing method of segmentation can be used to create strategic advantage in a competitive environment of

3 changing rates. In practice, most lenders stop well short of Market-of-One pricing. Come join our session and learn how a Customer-Centric price-setting process explicitly incorporates market feedback and prices are set with explicit expectations of how the customer will respond. This type of closed-loop process is required to ensure that prices respond to changes in the market environment. 1:45 2:45 p.m. The Continuing Rise of Direct Banks: A market update on Neo, Challenger and Direct Banks 3:00 4:00 p.m. Evolution of digital Marketplace Beyond APIs This session will provide an update on the rise of direct banks focusing on the market outlook, drivers and opportunities and the unique contributors and differences across geographies that make this a dynamic market segment with unprecedented growth. Consumers don t need banks they need banking. The future of banking will be defined by consumers that want to bank where they want, when they want and how they want. Across digital channels, 24/7 and without attachment to any one provider. However, Banks today don t have many touchpoints with consumers anymore and are under threat of becoming a utility provider.

4 Banks that will be successful in the future will be curators of services, rather than sole providers of services. They will be responsible for finding the right match to meet customer needs whether internally or externally. So how can banks become the interface, once again, through which all a consumer s financial needs are met? Today s banks need to become marketplaces, offering customers a range of services from personal banking, to insurance to emergency loans, from budgeting software and apps to mortgages. They need to do it all in one place and make it easy for customers to access via their smartphones, tablets and PCs. 4:15 5:15 p.m. The Role of Robotics in Modern Banking Transformation In this session, we focus on how FIS can facilitate your bank s business transformation and improve the customer experience using the latest in next generation intelligent automation. FIS automation frameworks integrate Artificial Intelligence (AI), Machine Learning (ML), domain expertise, and solution knowledge to improve the accuracy of complex manual processes. Today s banking ecosystems are highly complex, a situation which challenges banks to

5 keep pace with the speed at which change is expected by the market. To adapt to market demands of next gen computing, manual validation and processing are no longer adequate. Come join us to learn how AI and ML can be integrated into daily tasks to identify and expedite time consuming processes, automate discovery of processes, and automate improved process decision making.