Easy Lunch Orders START HERE! ORDER ONLINE TODAY!!

Transcription

1 Easy Lunch Orders START HERE! ORDER ONLINE TODAY!!

2 John XXIII Primary and St Mark's College Stanhope Gardens Canteen Presents: Munch Monitor is a management system that provides parents/students with online ordering and cashless cards for school canteens. Munch Monitor offers the following for students and parents: ü Easy & Convenient online ordering 24/7 from home, work, mobile, etc. up to four weeks in advance. ü Key tags to order items at lunch & recess instead of handling cash; Secondary, Year 5 and Year 6 only. ü Modify orders at any time up until 9.15 am of the day of the order. ü No more writing out paper bags or finding correct change ü No more lost or stolen money, gives peace of mind. ü Transaction history, monitor what your child is buying. ü Confidence around food control for allergies ü Set daily/weekly spend limits for each student ü Ensure money intended for the canteen is spent at the canteen ü Ability to top up account online easy and securely through ANZ EGate payment.

3 SAVE TIME & ORDER ONLINE AT YOUR CANTEEN! Order from canteen ONLINE! Place lunch orders online up to 4 weeks in advance Allow your child a pre- paid card to purchase from your online account Top- up your account online using VISA/MasterCard (or with cash at the canteen) Online account statements List allergies to alert canteen staff during account sales How do I set up an online account? It s quick & easy! go to enter Username: johnxxiiistmarks Password: munch2768 click Sign up Follow the easy steps to create your account: Thousands of parents are enjoying the convenience of MunchMonitor every day. Here s what some have to say: I think this has to be one of the greatest things to be introduced to the school... so thank- you! It s simple & convenient I like knowing my teenage son has options that will mean he is eating enough during the day Absolutely love the fact that you don t have to give them money to take to school I don t have to worry about forgetting to give them money Create a Parent Profile Add your Children to your account Click on Account Top- up to transfer money into your account. You ll be directed to ANZ s secure egate website You re ready to use your online account! What does it cost? MunchMonitor costs just $2.50 (that s less than a cup of coffee) per Family Account per school Term! *Please note, an additional charge of $1.00 will apply for lost key tags. Need more information? Send an to help@munchmonitor.com Call: Alternatively call the School Canteen (02) / Rose / Mark Cripp Mon- Fri 8am 5pm.

4 SIMPLE STEP BY STEP GUIDE TO PLACING ONLINE ORDERS USING MUNCH MONITOR 1. Click Order Online from the canteen. 2. Choose Week Starting from? Choose Day of order under view menu.

5 3. Enter Quantity of item required. Any Extra s if required. Ensure order is correct. Click Submit Order once done. Order Total. Order CAN be deleted at any time as long as it is before 9:15am on the day of the order.

6 4. Once order has been submitted you should receive this pop up message. It is that EASY J 5. Order is now processed for this day at the school canteen.

7 FREQUENTLY ASKED QUESTIONS Question Answer What range of services does your system provide? What are the fees charged to parents for the service? What are the options for Parent s to top-up their account? How many schools are using Munch Monitor? What size are these schools? Are we charged for Key Tags? What time can orders be placed, modified or deleted up till? What level of security does your system provide? A school canteen management system with convenience to control your child s eating habits with online ordering and the option to provide cashless, prepaid card for purchases at the $2.50 per family account per term. Note this is not per student. No Top up fee s No individual Transaction fee s Parents can top up their account online with credit card or directly pay cash at the canteen to process. We do not offer bank transfers or PayPal as the delay in up to 48+ hours for processing these transactions means that the funds aren t available on the account in a timely manner which becomes confusing for parents, their There are 50 schools nationwide using MunchMonitor across the areas of canteen, uniform shop, tuition, fundraisers, events, co & extra-curricular activities. A list of these schools can be provided on Schools request. using MunchMonitor include primary, high and combined schools across the public and private sectors with student numbers ranging from 400 No. However, to 3,000 students. if original Key Tag is lost, the school canteen will charge $1.00 for any additional key tags to the one student. Orders can be changed, added or deleted up till 9:15am on the day of the order being placed. Timing Varies per School. Cut off times will be shown online. MunchMonitor has security encryption using true 128/256-bit SSL. You can check this by looking at the URL on websites. By convention, URLs that have an SSL connection start with https instead of http. You can see https on all the pages of our site. All online credit card transactions are directed via ANZ egate which provides Bank level security for user s credit card transactions. MunchMonitor cannot access nor store credit card What is your privacy policy? Privacy policy is available on our website (or on request) Can we block Products we do Yes, any product can be blocked on a child s account online by not want our child to buy? the Parent. Can I see exactly what my Yes, you can access reports online for all account transactions. child has purchased with their You can also LIMIT the weekly/daily Spend allowance. If a Key Tag? students pays by cash, this will not be shown online, unless there What is the minimum Top Up is Minimum a Student Top ID Up card amount used for is the $25.00 transaction. per parent s account. This amount I can put on the can be used for any child in the family account. account? Can I access Online Ordering Yes. We will also have an Iphone Application out during 2013, through a smart phone, Tablet until then, you can save the following website to your or Ipad? bookmarks/favourites on your browser and enter the site through safari.