What do we do for our users?

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1 What d we d fr ur users? New services fr the research and learning cmmunities at a research university 1 Wlfram Neubauer

2 «THE LIBRARY S FIELDS OF ACTION» FOR THE NEXT 5 YEARS: ACCORDING TO THE UNIVERSITY STRATEGY infrmatin resurces in electrnic frmat access must be highly integrated Where are the cutting pints frm library wrk t systems/applicatins within research and teaching «user-friendly» services infrastructure/services fr research and teaching «integratin» f the university s «nn-textual cllectins» imprvement f the spatial cnditins f the library and the cllectins 2

3 «FIELDS OF ACTION»: SELECTION OF FORMER, RECENT AND FUTURE ACTIVITIES (I) «Knwledge Prtal» a prtal applicatin as single-pint-f-access t mre r less all library services BIBnMAP platfrm fr map-based presentatin f library cntent Office fr a natin-wide registering f DOIs ETH E-cllectin institutinal repsitry fr university-wn electrnic dcuments E-pics campus-wide, interactive picture platfrm system Retr.seals.ch platfrm fr retr-digitized scientific jurnals (Fcus: Switzerland) 3

4 «FIELDS OF ACTION»: SELECTION OF FORMER, RECENT AND FUTURE ACTIVITIES (II) E-pics campus-wide, interactive picture platfrm system Retr.seals.ch platfrm fr retr-digitized scientific jurnals (Fcus: Switzerland) E-rara.ch Platfrm fr digitized prints frm 16. t 19. century 4

5 THE ULTIMATELY GOAL OF ALL THESE ACTIVITIES IS...supprting science, research and teaching with qualified and enhanced infrmatin,.in a way, which represents an evident added value. 5

6 TWO EXAMPLES Prject «Data curatin» (primarily fr the wn science cmmunity) Prject E-lending (primarily fr external users) 6

7 PROJECT «DATA CURATION» The mre electrnic data is prduced by scientists during their research, the mre cmes up the questin, what happens with these data in the lng run Wh is respnsible fr taking care f these date with an academic envirnment? Is this a task fr academic libraries? Can this be dne by a single institutin? 7

8 RESEARCH DATA: BACKGROUND (I) Challenges Research prcess as a whle relies n digital data Data can nly be used in a defined technical envirnment, which usually remains stable fr nly a few years Gd scientific practice requires retentin f data fr verificatin Funding rganisatins require data management plans 8

9 RESEARCH DATA: BACKGROUND (II) Challenges re-use f data shuld be facilitated data which cannt easily be reprduced and has permanent relevance must remain available published r referenced supplementary material t publicatins must be citable and remain available researchers want t retain cntrl f their data 9

10 10 VISION: THE USER S POINT OF VIEW

11 RESULTS OF A SURVEY ABOUT THE USER NEEDS 80% f all interviewed scientists agree, that «data curatin» f research data is a relevant tpic, but researchers want t keep cmplete cntrl, wh has and can have access t their data, need the pssibility t re-structure and select, t add dcumentatins and legally imprtant dcuments befre the ingest, need the pssibility t edit metadata and t add data t a running test series, are interested in qualified supprt within the prcess f preservatin and quality cntrl (checklists, cmments t metadata ). 11

12 OTHER CONTENT ETH Archives University Archives perated by ETH Libraries Legal bligatin t archive digital administrative recrds Hierarchical cntent structure managed in existing dedicated archival infrmatin system Library cntent Institutinal repsitry, image cllectins etc. digitizatin masters ther materials belnging t ETH s scientific heritage Excluded: Licensed cntent (E-Jurnals, E-Bks) 12

13 CO-OPERATION: ROLES AND ROLE ALLOCATION ETH Libraries Digital Curatin : Data management and lng-term archiving maintenance f the technical readability (preservatin) by mnitring and active prcedures (applicatin Rsetta ) if existing in the case f delivery: Preservatin f the cntent-related interpretability (i.e.: the cntext) university s IT services Operatin and management f the strage infrastructure Bitstream preservatin : Secure strage, duratin depending upn requirements auditing-secure strage accrding t legal rules (SAP-Mdule) 13

14 INTEGRATION WITH PRIMO Prim n current use case with research data (but expected) if published, access will currently run via DOI ETH Archives cntent published t Prim frm archival infrmatin system (CMI Star) Prim links t CMI Star fr cmplete metadata CMI Star links int Rsetta via DOI Library cntent: Rsetta hlds «dark archive» Prim links int public applicatins, nt int Rsetta 14

15 INTEGRATION WITH ALEPH Aleph Aleph catalg serves as metadata master fr library cntent metadata f institutinal repsitry is exprted frm Aleph and merged with digital bjects t frm Archival Infrmatin Packages (AIP) in Rsetta autmated prcess via submissin applicatin research data will nt be indexed in Aleph 15

16 PILOT PROJECTS in fur research grups in the envirnmental sciences, in pharmaceutics and in physics Different cncepts: publicatin manuscript t be archived with related experimental data datasets frm surveys and experiments t be archived as raw data fr subsequent wrk f the whle grup publicatin f datasets fr review when preprint is published apprach: understanding wrkflws and create mck up screens f each step derive technical and rganisatinal requirements analyse requirements and gaps with sftware vendr discuss enhancements and additinal tls with researchers 16 testing begins in autumn 2012

17 PROJECT E-LENDING: THE PROJECT REASON availability and use f electrnic resurces is heavily increasing 17

18 HOLDINGS OF ELECTRONIC PRODUCTS E-Bks Electrnic jurnal titles (licenced r pen access) Dcuments ETH E-Cllectin Databases (n = 150)

19 USE OF ELECTRONIC PRODUCTS AND SERVICES 4,000,000 3,500,000 3,000,000 2,500,000 Lans (printed dcuments) Dcument delivery Dcument delivery (subit, FIZ) Access library website Access databases Access licensed electrnic jurnals Access ETH E-Cllectin Access e-bks 2,000,000 1,500,000 1,000, ,

20 PROJECT E-LENDING: THE PROJECT REASON availability and use f electrnic resurces is heavily increasing public cntract f ETH Libraries «The services f ETH Libraries are primarily at the ETH cmmunity s cmmand and besides this ETH Libraries serve the ther ther institutins f the ETH dmain and furthermre als the general public.» 20

21 SITUATION TODAY: THE SHARED WORLD OF E-BOOK USE Virtual use 7x24? university cmmunity external library clients students scientists emplyees individuals students and scientists f ther universities 21

22 PROJECT GOAL university-external users get virtual, time- and lcatinindependent access t E-bks, licenced by ETH Libraries via the «Kwledge Prtal» Full text prvided by ETH-Biblithek via URL xxxxxxxx GO 22 22

23 PROJECT CYCLE Phase 1 - «Outsurcing» Evaluatin aggregatrs fr scientific literature based n: catalg f demands checkup f user friendliness by subject specialists cmparisn f titles checkup f further mdalities Phase 2 - «Outsurcing Ligt» and «Inhuse» 1. Technical evaluatin f the slutins «Inhuse» (library develipment) r «Outsurcing Light» (Cperatin with a sftware vendr, wh prvides a lending platfrm) 2. Negtiatins with publishing huses: Delivery f E-bks (PDF frmat r Epub) cnditins csts Phase 3 Realizatin f a pilt applicatin Negtiatins with aggregatr (EBL) Basis: Patrn Driven Acquisitin (PDA): Price negtiatins with publishing huses by EBL Establishing the technical prednditins (Integrating the links int the «Knwledge Prtal» Authenticatin with SSO) Preparatin f a user survey Realizatin and interpretatin f the pilt 23

24 COMPARISON BETWEEN LIBRARY HOLDINGS AND TITLES FROM AGGREGATORS Cmparisn f E-bk titles ETH insgesamt Netlibrary MyiLibrary Ebrary EBL Dawsnera Ciand Status: December

25 ETH LIBRARIES AS AN AGGREGATOR? PH A PH B PH C PH D PH E Aggregatr A Aggregatr B Bkseller A Bkseller B Super -Aggregatr? ETH Libraries Swiss Cnsrtium 25

26 PROJECT CYCLE: PHASE 3 Details f negatins with aggregatr EBL talks t ur tp 10 vendrs f E-bks EBL negtiates fr 30% f the cllectin (abut titles) (discussed) pilt perid is 9-12 mnths read-access shuld be abut ne week ur price ideas are: regular price f the E-bk + 20% use prcedures are perated by a DRM applicatin 26

27 INTEGRATING THE LINKS INTO THE «KNOWLEDGE PORTAL» Offers fr internal custmers 2. «Authenticati n» thrugh IP-Range 1. SFX-Link Surce system (e.g. PH) Search Search result Link t E- Lending Knwledge Prtal Offers fr external custmers 3. Authenticatin thrugh SSO Surce (AAI) system (aggregatr) 1. Overall search fr bth user grups 2. SFX-Link fr ETH members will be maintained. Access via IP identificatin (n lgin). E-bks can be used (withut restrictins) as custmary 3. Licensing a specific ffer fr external users 4. Secnd link leads t the aggregatr s platfrm, where the E-bk can be used nline, as well as ffline. This use crrespnds with a classical lending prcess (Lan perid ther use cnditins like pring and cpying are ruled by a DRM system) 27

28 SUMMARY these prjects are integral parts f the library s «digital library cncept» these prjects are serius attempts t directly integrate user interests int library develpments the first prject is a highly cmplex applicatin, which needs a deep understanding f research prcesses and the singularity f the academic wrld the secnd prject asks general questins abut the use f electrnic infrmatin 28

29 Thank yu fr yur attentin! 29 Wlfram Neubauer