2012 Distribution Best Practices Benchmarking Company Profile Data Packet

Transcription

1 American Gas Association January 2012 Company Name: DOT Operating ID(s): Person Completing Form: Phone Number: Address: Required Fields Deadline for data submittal in BESS, Section 1, Questions 1-8: March 23, 2012 Section 2, Questions 9-37: May 4, 2012

2 Question Details 2011 Data 1 Are you a Gas Only Company? Required field Select Y/N 2 Geographic data: Please indicate the region of the country where your company is predominately located. Required field Select location 3 Average number of gas metered customers Average number of gas customers for the benchmark year (all customer classes). Add up the number of gas customers at the end of each month and divide by twelve. Required field 4 Miles of distribution main Total miles of distribution main in use at the end of benchmark year (high plus low pressure). Required field 5 Number of services at year end If you do not track this number, we ask you divide the total miles of services by the average length of a service in your system to obtain a good estimate. Required field A. Average Service Length (in feet) Required field 6 Miles of services Total miles of services in use at the end of benchmark year. Calculated field 0 7 Number of Heating Degree-Days Fahrenheit Number of Heating Degree-Days for survey interval using Fahrenheit (Use a weighted average for multiple locations of your company) Required field 8 Does your company prepare and submit a FERC Form 2 to FERC or State Agency? Yes/No Select Y/N 9 Total New Business Capital Additions Per Year FERC Form 2, pg. 208, line 109 column C Estimate portion that is new business related; should be net of contributions in most accounting systems Required field A. Customer Contribution Customer Contributions that are included in Item 9 10 Capital Additions - New Plant 11 Capital Additions - Replacement Plant 12 General Plant Capital Additions A. In support of distribution system B. In support of transmission system C. Total General Plant Capital Additions 13 New Customer Additions (page 208, line 124 column C; estimate the split between new and replacement) Capital spending in 2011 on expansion of facilities for the Distribution System (page 208, line 124 column C (for total); estimate the split between new and replacement) Capital spending in 2011 on replacement of facilities in the Distribution System NOTE: The intent is that total of items 10 and 11 should equal the amount on Page 208, line 109 for TOTAL Distribution Plant (for the total capital spending for benchmark year on the Distribution System). Includes all customer additions (all customer classes). This is not a net number, it is the gross customer additions. Required field 14 Total New Capital Additions/New customer Additions This field is calculated for each user in BESS. (Item 9 divided by Item 13) 15 Total Distribution Operations Expenses - Accts (Page 324, line 216) These are the expenses in connection with operating the gas distribution system. It would include expenses in connection with load dispatching, compressor stations, mains & services, regulator stations, meters and house regulators, etc. It would not include maintenance, meter reading, customer service, or sales and administrative expenses. Required Field A. Meter & House Regulator Expenses - Acct 878 (Page 324, line 212) Cost of labor and materials as well as expenses incurred in connection with removing, resetting, changing, testing, and servicing customer meters and house regulators. It would not include maintenance, meter reading, customer service, or sales and administrative expenses. B. Customer Installations Expense - Acct 879 (Page 324, line 213) Customer Installations expenses Cost of work on customer premises other than expenses includible in Account 878 (Item A) such as the cost of servicing customerowned utilities when the cost is borne by the utility or work on customer-owned service extensions or meter connections. It would not include maintenance, meter reading, customer service, or sales and administrative expenses. NOTE: Items A and B above are subsets of Item 15 and represent small portions of the total operating expenses. The sum of items A and B will NOT be equal to Item 15, the Total Distribution Operations Expenses. 16 Total Distribution Maintenance Expenses - Accts (Page 324, line 228) This would be all expenses necessary to maintain the gas distribution system including maintenance of structures, mains & services, regulator stations, meters, and house regulators, etc. It would not include operating expenses, meter reading, customer service, or sales and administrative expenses. Required field

3 17 A. Maintenance of Meters & House Regulators - Acct 893 (page 324, line 226) Annual change in average number of gas metered customers Maintenance of Meters and House Regulators. This would include inspecting, testing, cleaning, repairing, painting, rebuilding, and overhauling Meters and House Regulators. It would not include operating expenses, meter reading, customer service, or sales and administrative expenses. NOTE: Item A above is a subset of Item 16 and is a small portion of the total maintenance expenses. Average number of gas metered customers from Item 3 minus the same number for previous year. This is a subset of Item 3 as it includes only the number of metered residential gas 18 Average monthly number of metered gas residential customers customers. Add up the number of metered residential gas customers at the end of each month in benchmark year and divide by twelve. 19 MCF of Natural Gas Sold Sales of natural gas (actual commodity) to all distribution customers. 20 MCF of Natural Gas Transported This is natural gas transported only not sold. The utility does not take ownership of the commodity. NOTE: The total of Items 19 and 20 will equal the total amount of natural gas that moved through your system for benchmark year. 21 MCF of natural gas sold to residential This is a subset of Item 19 it represents the sales of natural gas (actual commodity) to only residential customers. 22 MCF of natural gas sold to commercial This is a subset of Item 19 as it represents the sales of natural gas (actual commodity) to only commercial customers. 23 MCF of natural gas sold to industrial This is a subset of Item 19 as it represents the sales of natural gas (actual commodity) to only industrial customers. 24 What is your total throughput (BCF) This is equal to the sum of Item 19 and Item Number of Gas Employees The number of full-time (or full-time equivalent) natural gas employees at the end of benchmark year. Combination companies should only include the equivalent number of employees attributable to the gas component of the company from joint functions such as Human Relations, Accounting, etc. 26 Does your company perform appliance service/fuel line work? Yes/No Yes A. Do you perform this work as part of the utility? Yes/No Yes Do you perform this work as part of the non-regulated entity? Yes/No Yes Do you perform this work as part of the shared resources? Yes/No Yes B. Does your headcount and O & M Expenses reported reflect this activity: Yes/No Yes Utility Headcount? Yes/No Yes Utility O&M? Yes/No Yes Non-regulated entity Headcount? Yes/No Yes Non-Regulated Entity O&M? Yes/No Yes Shared Resources Headcount? Yes/No Yes Shared Resources O&M? Yes/No Yes Gas Operating Revenue (FERC Form 2, page 115, line 2, 27 column i) Total income (sales) from both Sales and Transportation of natural gas. 28 Residential Customer Revenue This is a subset of Item 27 as it represents only the sales of natural gas to residential customers. 29 Commercial Customer Revenue This is a subset of Item 27 as it represents only the sales of natural gas to commercial customers. 30 Industrial Customer Revenue This is a subset of Item 27 as it represents only the sales of natural gas to industrial customers. 31 Distribution Plant Base (page 209, line 109) 32 Distribution Plant Depreciation Expense 33 Administrative and General Expenses (Page 325, line 270) A. Administrative and General Salaries - Acct 920 B. Office Supplies and Expenses - Acct 921 Administrative Expenses transferred - Credit - Acct 922 C. (show as a negative number) D. Outside Services Employed - Acct 923 E. Property Insurance - Acct 924 F. Injuries and Damage - Acct 925 F. (a) Insurance - other than property insurance Gross Fixed Assets of the distribution system including buildings, equipment, mains, services, etc. This would not include Storage or Transmission assets. Acct 403 (page 336, line 9). This is the depreciation expense for benchmark year on the assets in Item 31. This would include expenses such as Human Resources, Accounting, President s Office, Legal, etc. It would not include any Selling or Operating expenses. From the Injuries & Damages (Account 925) reported for F, how much represents insurance premiums?

4 34 G. Employees Pensions and Benefits - Acct 926 H. Franchise Requirements - Acct 927 I. Regulatory Commission Expenses - Acct 928 Duplicate Charges - Credit - Acct 929 (show as a negative J. number) K. General Advertising Expenses - Acct L. Miscellaneous General Expenses - Acct M. Rents - Acct 931 N. Maintenance of General Plant - Acct 932 Total Sales and Marketing Expenses - Accts (Page 325, line 251) All sales and Marketing expenses including (but not limited to) salaries, travel, supplies, advertising, overheads, etc. 35 Customer Accounts Expenses - Accts (Page 325, line 237) A. Meter Reading Expenses - Acct 902 (Page 324, line 233) All meter reading (902), collection expenses (903), uncollectible accounts (904), supervision connection with these (901) and all miscellaneous expenses connected with customer accounts (905). This includes (but not limited to) salaries and wages, supervision, transportation, supplies, equipment, overheads, etc. Fringe benefits are not included. NOTE: Items A, B and C below are subsets of Item 35 and represent portions of the total customer accounts expenses. All meter reading expenses including (but not limited to) salaries and wages, supervision, transportation, supplies, equipment, overheads, etc. B. Call Center Expenses Uncollectible Accounts Expenses - Acct 904 (Page 325, line C. 235) Estimate portion of Accts that is Call Center Expenses. All call center expenses including (but not limited to) salaries, supervision, equipment, supplies, overhead, etc. Should not include the cost of CIS Software or its operation unless a portion is already allocated to the Call Center. Fringe benefits are not included. Cost of any bad debts write-offs plus provisions for future losses from uncollectible accounts Including (but not limited to) salaries and wages, supervision, transportation, Total Customer Service and Information Expense - Accts supplies, equipment, overheads, etc. in connection with customer service and (Page 325, line 244) informational expenses. Fringe benefits are not included. Net Gas Operating Income (FERC Form 1, Page 115 Line 26, Column i) This is Net Income after taxes.

5 States Included in U.S. s Eastern Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia Central Southern Southwest Western Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, Puerto Rico, South Carolina, and Tennessee Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Alaska, American Samoa, Arizona, California, Colorado, Commonwealth of Northern Mariana Islands, Guam, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming

6 Service Level Measures Distribution O&M Expenses per Customer Distribution O&M Expenses per Mile of Main Distribution O&M Expenses per Mile of System Distribution O&M Expenses per Distribution Plant Distribution O&M Expenses per MCF Sales Distribution O&M Expenses per MCF Transported Dist O&M Expenses per MCF Sales + MCF Transported Dist O&M Expenses + Capital Additions per Customer Dist O&M Expenses + Capital Additions per Mile of Main Revenue Dollars per Customer Operating Income Dollars per Customer Operating Income Dollars per Distribution Plant Customers per Mile of Main Customers per Mile of System Admin & General Expenses per Customer Sales & Marketing Expenses per Customer Customers Accounts Expenses per Customer Meter Reading Expenses per Customer Uncollectible Accounts Expense per Customer Distribution O&M, Admin & Gen and Customer Accounts Expense per Customer O&M, Admin & Gen, Sales & Marketing and Customer Accounts Expenses per Customer O&M, Admin & Gen, Sales & Marketing, Customer Accounts and Capital Additions per Customer Sales & Marketing Expenses per Customer New Capital Addition less Customer Contributions per New Customer Addition New Plant Capital Addition per New Customer Admin & Gen and Customer Accounts Expenses per Mile of Main O&M, Admin & Gen, Sales & Marketing and Customer Accounts Expenses per Mile of Main Distribution Plant per Mile of Main Replacement Expenditures per Mile of System Capital Expenditures per Depreciation Expenses Capital Expenditures per Customer Customers per Employee MCF Sales + MCF Transported per Degree Days