PART 7 Practice (All-in-One 850)

Transcription

1 PART 7 Practice (All-in-One 850) Questions 1-3 refer to the following letter. Uptown Boutique May 2 Dear Customer, Uptown Boutique now has a new location! We have moved to the new Park Plaza Mall conveniently located in the city center in order that more local shoppers can access our boutique. Please come by and visit us in our new location. With this ambitious move, we have gained much needed store space by acquiring an additional 900 square feet. Starting May 11, we will use this extra space by introducing several new clothing lines to our customers. This additional space will allow for great display areas as well as an increase to the size of our shoe section. We are also adding spacious changing rooms for you to easily try on clothes. We will have a grand opening on Saturday, May 21. So, mark your calendar to join us. There will be cupcakes and door prizes. Enclosed you will find discount coupons to be used during our grand opening celebration. The coupons can be used throughout May 31. Also, we have included a brochure featuring our new clothing lines. Yours truly, Uptown Boutique Manager 1. What is the purpose of the letter? (A) To announce the completion of store renovation (B) To promote a new store location (C) To introduce a change in a store management (D) To advertise a new brand of apparel 2. When will Uptown Boutique host a special event? (A) On May 2 (B) On May 11 (C) On May 21 (D) On May What is NOT mentioned about the new location? (A) Additional cashiers (B) Increased floor space (C) Room for changing clothes (D) A wider selection of products

2 Questions 4-5 refer to the following advertisement. Townsend Home Furnishings A Wide Selection of Merchandise, Low Prices, and Superior Service! Come by one of our three stores in the area to check out our huge selection of beds, dressers, sofas, tables, and chairs. Our well-trained sales staff is ready to assist you choose the furniture pieces that look best in your home. Don t forget to visit our Third Street store. New dining room table sets from eight different providers just arrived. We will deliver your purchases to any address within the city and also provide installation service. Our business hours are from 9 A.M. to 7 P.M. Monday through Saturday. Customers who purchase an item of at least $500 will receive a $50 gift certificate to use on their next purchase. This offer will end on August 1. For more information about our special offers and a list of exclusive items, visit our Web site at Store locations: 436 Third Street 26 Harrisburg Road Ivanhoe Road

3 4. According to the advertisement, what does Townsend Home Furnishings provide? (A) Stores across the country (B) Free delivery for any purchase (C) Knowledgeable employees (D) An inexpensive repair service 5. What is indicated about the Third Street store? (A) It was briefly closed for remodeling. (B) Its inventory has become larger. (C) More sales associates will be recruited. (D) Business hours have been extended.

4 Questions 6-10 refer to the following information and . The Huntington Resort Frequently Asked Questions [How can I make a reservation? Is it possible to do so by or through the Web site?] There are several convenient ways to make a reservation for a room at the Huntington Resort. The easiest way to do so is visiting our official website at You can also reserve a room by calling our toll-free number, Faxing a completed reservation form (downloadable from to us is another way. [Can I get a discount?] Yes! If your credit card is in partnership with our resort, you can get a discount. Different discount rates, however, are applied depending on the type of credit card, so please consult your credit card company first. [What is the check-in/check-out time?] Guests can check in anytime after 2:00 P.M., but if you are planning to arrive at our resort on any Tuesday between April 1 and June 30, please inform us of your expected time of arrival by ing (frontdesk@huntington.com) Jennifer Remington: the lobby will be being renovated every Tuesday during that period. If not, this information is not required. The check-out time is 11:30 A.M. [What are the options for payment and when should it be made?] Payment is to be made when you check out in order for us to charge everything incurred during your stay to your final bill. It can be done at the front desk, and we accept major credit cards, cash, and personal checks. Money orders and money transfers are also acceptable. Furthermore, there is a new way of payment, a mobile payment system through a phone in each room. Just before you leave your room, pick up the phone, dial 109, and follow the directions provided. To: frontdesk@huntington.com From: jkent@speedmail.net Date: March 31 Subject: Reservation Dear Ms. Remington, I have faxed my completed reservation form for staying at your resort between May 2 and May 5, and I indicated on the form my estimated arrival time, 3:00 P.M. However, I have not yet received any confirmation , and I was wondering if my reservation request was accepted. And would you let me know if there is any business center that I can use? I could not find that information on the Web site. Thanks, Jake Kent

5 6. What is probably true about the discounts mentioned in the information? (A) They must be requested at least one month beforehand. (B) They vary for each credit card company. (C) They are given only to business travelers. (D) They are available for a limited time only. 7. Which is NOT mentioned as a way of making a reservation? (A) By sending a document through a machine (B) By making a free phone call (C) By ing a document (D) By visiting a Web site 8. What is suggested about the payment? (A) It can be made without visiting the front desk. (B) Payment is non-refundable. (C) A 10% deposit is required. (D) It can be made through the Internet. 9. What does Mr. Kent ask Ms. Remington to do? (A) Make a change to his reservation (B) Inform him whether he can use the Internet (C) Offer him a room at a reduced rate (D) Check that his reservation was processed 10. When will Mr. Kent most likely arrive at the resort? (A) Monday (B) Tuesday (C) Saturday (D) Sunday