KNOWING WHAT YOUR SHOPPERS WANT BEFORE THEY DO
|
|
- Bennett Parks
- 5 years ago
- Views:
Transcription
1 KNOWING WHAT YOUR SHOPPERS WANT BEFORE THEY DO
2 Knowing What Your Shoppers Want Before They Do 1 Most people visiting a digital store are trying to do one of two things. They are either buying or shopping. On the outside, these two activities seem pretty similar and most retailers don t recognize the difference. That s a big mistake. Buyers are Hunting A buyer knows exactly what they want. They ve already done their research and they are now in hunting mode, seeking the cheapest source with the best shipping deal. Modern ecommerce has made their life duck soup. A consumer knows everything about those noise cancelling headphones they want to buy. And in less time than it used to take to download a whole album from itunes, those headphones are at their doorstep. Over the past 15 years, ecommerce has (almost) perfected the buying experience. So much attention has been placed on getting buying right that the industry has all but neglected shopping.
3 Knowing What Your Shoppers Want Before They Do 2 Shoppers are Fishing If we call buyers hunters - with an exact target in mind, then shoppers are fishers - trolling for something that catches their attention. Although they might have some kind of vague idea in their mind, most people visit an online store without a specific plan for what they are going to buy. They spend long, valuable periods of time floating around your site in search of something they re not even sure exists. All the benefits of buyer conveniences like an easy checkout process and fast shipping aren t terribly relevant until later in the process. At this early shopping stage you want to employ age old retail magic and help the shopper discover a very good catch. Retailers should never underestimate the fact that shopping is meant to be a discovery process. The question is how to encourage, rather than discourage it. Does Your Site Discourage Shopping? WHEN IT COMES TO FINDING THE THINGS THEY WANT, SHOPPERS NEED YOUR HELP. While perhaps very good for buying, the environments that most digital retailers have created are not conducive to shopping. Visitors don t easily see most of their options. They are forced to sift through pages of often irrelevant, uninspiring items and that element of enjoyable exploration goes right out the window. The burden is on the shopper to remember images of items they liked and even page numbers so that once they re in buying mode they can return to that item they kind of liked. In truth, shopping online can be a challenge for the most intrepid of shoppers. The Secret to Getting Shopping Right When it comes to finding the things they want, shoppers need your help. But to hold their attention and keep them interested you have to help them in the right kind of way. But how the hell can you do that, when in most scenarios the shopper doesn t even know what it is they want? The simple answer is that you need to actually know what the shopper wants before they do. Knowing What Shoppers Want Before They Do Yes that simple answer is not always seen as a simple solution, but take a step back for a second and realize something. As the retailer, you have all the
4 Knowing What Your Shoppers Want Before They Do 3 information you need to anticipate exactly what each shopper wants. These aren t mind reading techniques or mysticism, we are simply using data. Data that s sitting right in front of you. The moment a shopper visits your site and starts clicking and searching for products and categories, they are providing hints that can be used to solve this puzzle of what they might want and how you can guide them to it. Each product they select is full of attributes (gender, length, material, category, brand, etc.). As the shopper selects a few more items, they reveal patterns about their tastes and interests that often times the shopper isn t even aware of themselves. When you match that developing set of preferences with the retailer s full product inventory, it is easy to see how a smart retailer can start curating and scoring the items that the shopper is most likely interested in. (See diagram on next page.) Why The Individual Matters IS NOT STATIC. BY DEFINITION, SHOPPER INTENT The key to all this is that we are focused on one single individual. We aren t trying to target a large group of what we perceive to be similar people with similar tastes (a segment). This idea of anticipating what the shopper wants is all about that singular shopper, their specific interests, and their current need. The retailer in this scenario is really responding to the individual intent of the shopper. This strategy is often called Individualization because it s not something you can get from a segment or cohort. Why Real Time Matters By definition, shopper intent is not static. With few exceptions, people s thoughts about what they want are changing constantly (sometimes even within the same shopping session). So to get shopping right, retailers need to act in real time. This means responding to each click intelligently and in the moment. There is an important distinction here that is sometimes overlooked. Many personalization tools claim to respond in real time, but in reality all they have to offer is a set of pre-meditated responses to certain clicks. These faux realtime responses don t take the current intent of that individual into account with real-time intelligent presentations.
5 4 FIRST CLICK SECOND CLICK THIRD CLICK Every product has a conversion score that s uniquely calculated for each individual shopper. That score is reassigned every time the shopper clicks. In this example, the shopper is looking for a stylish wear to work dress, but is also appropriate for dinner after. Ultimately, the last suggestions are dresses that are black, sleeveless, and above the knees.
6 Knowing What Your Shoppers Want Before They Do 5 To succeed in knowing what the shopper wants before they do, you need to constantly take into account each of their individual actions on your site. Simultaneously, you need to respond with intelligent merchandising that s based on that individual and their unique set of interests. It s Technical, But It s Actually Retail In It s Most Basic Form THE AVERAGE REVENUE PER VISIT INCREASE FOR ECOMMERCE SITES THAT IMPLEMENT INDIVIDUALIZATION IS OVER 20%. This all might sound like science fiction, but in reality it s really just an emulation of what retailers do everyday and have been doing for decades in brick and mortar scenarios. Take for example an associate at a men s apparel store engaging with a customer. If the customer asks about linen and mentions that he s going to Thailand next week, the associate knows to lead him to resortwear. If a baby blue sweater catches the customer s eye on the way to the other end of the store, the associate can start thinking of linen and resortwear that are in a bright color pallette. If he asks about suits, the associate can present linen or lightweight suits. Within about sixty seconds, the associate can figure out what items in the store s inventory will most likely get that specific customer excited. He knows what the customer wants before the customer does. The Bottom Line: How Knowing What Your Shopper Wants Affects Your Business What can you expect in terms of results from Individualization? What s interesting is that regardless of the category, number of SKUs or even the average order value, there is a fairly consistent business impact. The average revenue per visit increase for ecommerce sites that implement Individualization is over 20%. While that number is large, it makes sense. Shoppers are finding what they want more often because sites that use Individualization are tailoring their merchandising across the site experience (site search results, homepages, product detail pages, etc.) to anticipate what each of their individual visitors want. Knowing what your customer wants before they do doesn t require any magic, it just requires a new focus on what each individual shopper is already telling you about their interests every day. If you can listen to those shopper tells and respond intelligently, you will dramatically impact your business.
7 Knowing What Your Shoppers Want Before They Do 6 About Reflektion Reflektion drives millions of incremental conversion events for leading retailers of all sizes, including Disney, Converse, Uniqlo, and O Neill. Reflektion enables digital retailers to capture and respond to each individual shopper s intent in real time, which increases customer conversions and retailer revenue by over 20%. The company is backed by leading investors including Intel Capital and Nike. Reflektion is the 2015 winner of Shop.org s Digital Commerce Start Up of the Year award sales@
Channel Mix. Finding the Perfect Blend of Advertising Strategies
Channel Mix Finding the Perfect Blend of Advertising Strategies Channel Mix: Finding the Perfect Blend of Advertising Strategies........................................................................
More informationGuest Name and Title: Carol Phillips, President Guest Company: Brand Amplitude
Guest Name and Title: Carol Phillips, President Guest Company: Brand Amplitude David: Hi, this is David Patrick. Welcome to The Brand Show. Today I ll be talking with Carol Phillips. She s the president
More informationTHE INBOUND MARKETING HANDBOOK FOR FURNITURE MANUFACTURERS
THE INBOUND MARKETING HANDBOOK FOR FURNITURE MANUFACTURERS TABLE OF CONTENTS PART ONE: WHY INBOUND MARKETING WORKS FOR FURNITURE MANUFACTURERS 2 PART TWO: WHAT YOUR FURNITURE MANUFACTURING COMPANY NEEDS
More informationBy: Aderatis Marketing
By: Aderatis Marketing 01803 362 026 enquiries@aderatis.com Google AdWords for Small Businesses: Mistakes to Avoid Not getting much luck from your AdWords campaign and ready to admit defeat? Don t feel
More informationThe Crystal Ball Challenge: Get Ready for Anticipatory Retail. Anticipatory Retail. July 20, 2016 Emily Wengert
The Crystal Ball Challenge: Get Ready for Anticipatory Retail Anticipatory Retail. July 20, 2016 Emily Wengert - @wallowmuddy 1 Today I m going to try to convince you of three things. 1 The future was
More information7 STEPS TO SUCCESSFUL RETENTION AUTOMATION YOUR GUIDE TO MAXIMIZING REVENUE FROM YOUR CUSTOMER DATA
7 STEPS TO SUCCESSFUL RETENTION AUTOMATION YOUR GUIDE TO MAXIMIZING REVENUE FROM YOUR CUSTOMER DATA It costs a lot to acquire a new customer, but most will make a single purchase and then leave. A repeat
More information7 STEPS TO SUCCESSFUL RETENTION AUTOMATION YOUR GUIDE TO MAXIMIZING REVENUE FROM YOUR CUSTOMER DATA
7 STEPS TO SUCCESSFUL RETENTION AUTOMATION YOUR GUIDE TO MAXIMIZING REVENUE FROM YOUR CUSTOMER DATA It costs a lot to acquire a new customer, but most will make a single purchase and then leave. A repeat
More informationSEGMENTING YOUR CUSTOMER BASE
SEGMENTING YOUR CUSTOMER BASE ABOUT THIS EBOOK Segmenting Your Customer Base You re counting on your marketing investments to bring you qualified leads that convert into customers. Just blindly using one-size-fits-all
More informationGuest Concepts, Inc. (702)
Guest Concepts, Inc. (702) 998-4800 Welcome to our tutorial on the Lease End Renewal Process The process you will see here is extremely effective and has been used successfully with thousands of renewal
More informationHOW TO CREATE A FRENZY OF CUSTOMERS IN YOUR STORE
HOW TO CREATE A FRENZY OF CUSTOMERS IN YOUR STORE Free, Customized Traffic Scale Report will show you, very specifically, the benefits of awakening the Sleeping Buyer in your market. Click here to claim
More informationLife Cycle of a New Product
By Renee Changnon, rchangnon@nrha.org Life Cycle of a New Product How to Find and Promote Trending Items Customers walking through Ambridge Do it Best know they can find what they need to complete any
More informationDeadly Sins. of e-commerce that cause Cart Abandonment. With Solutions
7 Deadly Sins of e-commerce that cause Cart Abandonment With Solutions 1 Introduction 3 What are the 7 Deadly Sins of ecommerce that cause Cart Abandonment? 4 High Price 5 TABLE OF CONTENTS Shopping on
More informationWhy Do So Many Online Businesses Fail?
Why Do So Many Online Businesses Fail? Why do online businesses fail? This question isn t easy to answer. More often than not, there are multiple factors that prevent online businesses from turning a profit,
More informationIntroduction AdWords Guide
2018 AdWords Guide Introduction In the perfect scenario, you would be able to advertise to potential customers at the exact moment they show purchase intent. That is exactly what Google AdWords does. AdWords
More informationCriteo Apparel Trend Report. August 2018
Criteo Apparel Trend Report August 2018 Introduction We re big fans of data at Criteo. So when we get the chance to take a deep dive across specific verticals, we re excited to share what we find especially
More informationThe Reality of Retail Today. The REALITY RETAIL TODAY. Copyright 2015 Larry Anderson Consultants. All Rights Reserved. 1
The Reality of Retail Today The REALITY Of RETAIL TODAY Copyright 2015 Larry Anderson Consultants. All Rights Reserved. 1 The end of an era? When e-commerce came on the scene, it was announced as the death
More informationPOWER UP PLUS: 6 TECHNOLOGIES TO ENHANCE YOUR SHOPIFY PLUS STORE CONTRIBUTING PARTNERS:
POWER UP PLUS: 6 TECHNOLOGIES TO ENHANCE YOUR SHOPIFY PLUS STORE CONTRIBUTING PARTNERS: 01 THE PERSONALIZATION POWER UP: HOW TO DELIVER UNIQUE, DATA-DRIVEN CUSTOMER EXPERIENCES 4 POWER UP PLUS: 6 TECHNOLOGIES
More informationNo. 01 EGMENTATION S NOT ERSONALI ON T
No. 01 EGMENTATION S NOT ERSONALI ON T For too long, marketers have been applying older marketing practices to new digital customer experiences. Brands are missing tremendous opportunities to foster engaging
More informationFive Strategies for Success: Increasing Your Average Order Value
Five Strategies for Success: Increasing Your Average Order Value Getting customers to buy multiple items and spend more money on each order is a great way to increase sales and revenue. Here are five easy-to-implement
More information1 01. Customer Acquisition vs. Customer retention: the big challenge The role of Retention Marketing in e-commerce
1 01. Customer Acquisition vs. Customer retention: the big challenge 3 02. The role of Retention Marketing in e-commerce 6 03. Refine Customer Experience and drive customer retention with these 7 tips
More information5 Strategies for Building Effective Mobile Engagement. Lauren Freedman & Ross A. Haskell
5 Strategies for Building Effective Mobile Engagement Lauren Freedman & Ross A. Haskell 0 Speakers Peter Prestipino Editor in Chief, Website Magazine Lauren Freedman President, the e-tailing group Ross
More informationHow to drive customer retention in e-commerce. 7 tips to transform your online business and thrive
How to drive customer retention in e-commerce 7 tips to transform your online business and thrive Table of Contents 1 01. Customer Acquisition vs. Customer retention: the big challenge 3 02. The role of
More informationGrow Revenue by Decreasing Cart Abandonment and Increasing Sale Frequency
Grow Revenue by Decreasing Cart Abandonment and Increasing Sale Frequency In 2016, ecommerce merchants lost an estimated $4.6 trillion worth of merchandise to abandoned carts, up from $4.2 trillion in
More information35 Ways To Do Real-Time Personalization
35 Ways To Do Real-Time Personalization TABLE OF CONTENTS B2B: GENERATE NEW LEADS MAKE A STRONG FIRST IMPRESSION...4 IMPROVE ACCOUNT-BASED MARKETING...4 HELP VISITORS DISCOVER RELEVANT CONTENT...4 BOOST
More informationWebrooming vs Showrooming. a report by PushON ecommerce. Delivered.
Webrooming vs Showrooming a report by PushON ecommerce. Delivered. Introduction Retail has undergone immense change in recent years, driven largely by online and mobile technology. The growth of online
More informationVIDEO 1: WHAT IS CONTEXTUAL MARKETING?
VIDEO 1: WHAT IS CONTEXTUAL MARKETING? Hi there! I m Angela with HubSpot Academy and welcome to the Contextual Marketing Certification. I m sure you re ready to become an expert contextual marketer and
More informationIntroduction 3. Know what your POS should accomplish 4. Analyze the current state of your business 5. Define your retail technology needs 6
Introduction 3 Know what your POS should accomplish 4 Analyze the current state of your business 5 Define your retail technology needs 6 Set a reasonable budget for your business goals 7 Decide how technology
More informationMobile e-commerce. 7 expert tips tell you how to boost customer loyalty with a B2B e-commerce app. e-commerce apps
Mobile e-commerce 7 expert tips tell you how to boost customer loyalty with a B2B e-commerce app e-commerce apps Shopping apps small format, big advantages Acquired some new customers? Congratulations,
More informationHow Much Does Facebook Advertising Cost? The Complete Guide to Facebook Ads Pricing
Bu er Social Advertising How Much Does Facebook Advertising Cost? The Complete Guide to Facebook Ads Pricing Share with Bu er 111 SHARES 2 COMMENTS Written by Alfred Lua Jan 10, 2017 Last updated: Jan
More information3 Bright Ideas for Increasing Conversions with Customer Engagement
3 Bright Ideas for Increasing Conversions with Customer Engagement Table of Contents Are Old-School Engagement Techniques Putting Your Business in a Bad Light?... 3 The Electrifying Results of Effective
More informationPutting non-service employees on the phones
Putting non-service employees on the phones For the article Vista Print puts its employees on the phones to Learn the Customer in the July issue of Customer Service Newsletter (CSN), editor Bill Keenan
More informationA BUYER S GUIDE TO CHOOSING A MOBILE MARKETING PLATFORM
A BUYER S GUIDE TO CHOOSING A MOBILE MARKETING PLATFORM A Buyer s Guide to Choosing a Mobile Marketing Platform Today, mobile users are demanding more from their app experiences, and the priority is clear:
More informationHow to build a profitable customer loyalty program 7 key steps to create customers for life AGENCY OF THE YEAR
How to build a profitable customer loyalty program 7 key steps to create customers for life AGENCY OF THE YEAR INTRODUCTION Customer loyalty in the age of the customer 2 Customer loyalty in the age of
More informationThe Dirty Little Secret of Software Pricing
WHITEPAPER The Dirty Little Secret of Software Pricing Stan Schneider Mr. Customer, our price is $13,349 dollars per floating development seat. Larger teams need more support, so we charge 20% maintenance
More informationDon t settle for the best customer experience in your industry, deliver the best one period
Don t settle for the best customer experience in your industry, deliver the best one period Author Jim Lyski Published Oct 2017 Topics Search, Experience & Design, Omnichannel In an environment of rapidly
More informationThe Top 5 Reasons Successful Doctors Utilize Call Tracking & Call Recording to Boost Total Patient Appointments by 10-50%
The Top 5 Reasons Successful Doctors Utilize Call Tracking & Call Recording to Boost Total Patient Appointments by 10-50% www.mydoctorcalls.com Whether running a small practice or a large practice with
More information10 Personalization Tactics the Pros Use to Impact Conversions
10 Personalization Tactics the Pros Use to Impact Conversions Explore 10 extraordinary personalization tactics to supercharge your conversion rates We make businesses in Paris successful. Contact us to
More informationTO RETARGETING INTRODUCTION WHITE PAPER. The Performance Marketer s Guide to Retargeting: Part I
INTRODUCTION Why Retargeting matters for today s marketing maverick. Retargeting has been a breakout tactic since marketers first made the shift from traditional trial and error programs to real-time programmatic
More informationOptimizing the Digital Experience for Fans
Optimizing the Digital Experience for Fans Presented by Indy Music Technologies You're in the music delivery business (physical and digital) by virtue of the times you live in. You may not like it, but
More informationMARKETPLACES DATA SHEET. How our organization uses ChannelAdvisor: We use marketplaces to expand our footprint and brand awareness.
MARKETPLACES DATA SHEET Third-party marketplaces like Amazon, ebay, Walmart and Jet account for a growing portion of global online retail sales. Online retailers of all sizes are recognizing the profit
More informationFinding success with your e-commerce store is all about looking at WooCommerce data points and making informed decisions.
ÏÎ***(( - /*$)/. *0 /**''*2 # (*) 4$.$)/# )0( -. Finding success with your e-commerce store is all about looking at WooCommerce data points and making informed decisions. Out of the box, WooCommerce doesn
More informationCHANNELADVISOR WHITE PAPER. Everything You Ever Wanted to Know About Feedback on EBay
CHANNELADVISOR WHITE PAPER Everything You Ever Wanted to Know About Feedback on EBay Everything You Ever Wanted to Know About Feedback on EBay 2 An important part of successful selling on ebay is the feedback
More informationA Strategic Approach To Environmental Branding
A Strategic Approach To Environmental Branding What s A Branded Environment Without Strategy? TABLE OF CONTENTS Environments That Make An Impact Driving Revenue With Environmental Branding Measuring Environmental
More informationGrow Your Business by Increasing Your Customer Base
2007 ISSUE 2 CONTENTS. Issue 3. 2007 Grow Your Business By Increasing Your Customer Base Small Business Planning 3 Myths Top Website Mistakes That Lose You Business Delegate It Grow Your Business by Increasing
More informationE-COMMERCE PRODUCT PAGE UX DESIGN TIPS
E-COMMERCE PRODUCT PAGE UX DESIGN TIPS DON'T RE-INVENT THE WHEEL. JUST FOLLOW OUR TIPS AND TURN YOUR E-COMMERCE WEBSITE VISITORS INTO ADDICTED SHOPPERS! Introduction Remember your final thought when you
More informationGreat Omnichannel Expectations
2 nd Annual Edition Great Omnichannel Expectations Shoppers want connected retail experiences in which all channels have something to offer on the path to purchase 2016-2017 Shopper Survey Report Evolving
More informationMaking a Bid For Profit. Profit-Driven Bidding Tactics in AdWords
Making a Bid For Profit Profit-Driven Bidding Tactics in AdWords Introduction What digital marketer doesn t want to knock their CPA and ROI targets out of the park? You re in a profession that celebrates
More information4 Steps to Maximizing. Customer Lifetime
4 Steps to Maximizing Customer Lifetime Value 1 Customer Lifetime Value is the most underappreciated B2C metric. Underappreciated, you say? We measure customer lifetime value and it s really important
More informationElevate your brand online
Elevate your brand online The amazing opportunity for retailers to put their brand in front of potential customers ready to buy. Contents This E-Book will explore how the consumer buying journey has changed
More informationHow to Use Your Customer Data for Impactful Inbound Marketing. e-book
How to Use Your Customer Data for Impactful Inbound Marketing e-book EXECUTIVE SUMMARY: In the past, a customer may have interacted with their service provider at the local branch or office of their business.
More informationChoosing Wrong: Consider The Reason You Want a Spa - Therapy vs Relaxation vs Entertainment
You ve peeked in the windows, studied the magazines and maybe even visited a local spa dealership or two to see firsthand just how amazing a modern spa can look and feel. But before pulling out your wallet,
More informationCLOSING THE GAP BETWEEN PEOPLE S EXPECTATIONS & RETAIL REALITIES
CLOSING THE GAP BETWEEN PEOPLE S EXPECTATIONS & RETAIL REALITIES Sponsored by Survey E-Book TABLE OF CONTENTS 03 INTRODUCTION 20 INFLUENCE SALES ACROSS DEVICES 06 SERVE PEOPLE, NOT TARGETS 10 ALLEVIATE
More informationFacebook Friendly Marketing
WELCOME! Welcome to this step-by-step cheat sheet on how to start using paid marketing on Facebook to start getting leads for your business NOW! Following the steps covered in this PDF will get your business
More informationCOMMERCIAL INTENT HOW TO FIND YOUR MOST VALUABLE KEYWORDS
COMMERCIAL INTENT HOW TO FIND YOUR MOST VALUABLE KEYWORDS COMMERCIAL INTENT HOW TO FIND YOUR MOST VALUABLE KEYWORDS High commercial intent keywords are like invitations from prospective customers. They
More informationThe Right Tool For The Job: Yariv s Guide to Creating the Right Ad for Your Audience
The Right Tool For The Job: Yariv s Guide to Creating the Right Ad for Your Audience Yariv Drori VP of Programmatic Advertising Operations, MultiView The Right Tool For The Job Anatomy of a Great Digital
More information5 MARKETING MUST-HAVES
5 MARKETING MUST-HAVES for every business TO BRAND AND MARKET YOUR BUSINESS, YOU LL NEED: 1. A brand identity 2. An elevator pitch 3. Promotional tools 4. A social network 5. An experienced mentor YOU
More information5 Marketing Must-Haves
5 Marketing Must-Haves for every business To brand and market your business, you ll need: 1. A brand identity 2. An elevator pitch 3. Promotional tools 4. A social network 5. An experienced mentor You
More informationMETAPACK: DELIVERING CONSUMER CHOICE. A deep dive into how consumer demand is shaping the delivery landscape
METAPACK: DELIVERING CONSUMER CHOICE A deep dive into how consumer demand is shaping the delivery landscape CONTENTS Contents 4 6 8 10 12 14 16 18 20 22 Better Choice Loyalty Through Delivery Fast, Free
More informationENTER THE ERA OF OMNI INVENTORY OPTIMIZATION BECAUSE MULTI-ECHELON IS NO LONGER ENOUGH
ENTER THE ERA OF OMNI INVENTORY OPTIMIZATION BECAUSE MULTI-ECHELON IS NO LONGER ENOUGH Omni Inventory Optimization (OIO) is a first-of-its-kind approach to inventory optimization that takes full advantage
More informationTHE ULTIMATE CUSTOMER PERSONA TEMPLATE
THE ULTIMATE CUSTOMER PERSONA TEMPLATE 1 BlueSteeleSolutions.com 1 BlueSteeleSolutions.com 940 312 7842 CONTENTS The Ultimate Customer Persona Template 3 Effective Marketing Is Tailored to a Specific Segment
More informationThe future of retail is personal
Case study The future of retail is personal An interview with Bonobos Chief Experience Officer Dominique Essig Plenty of people don t remember life before the Internet. Dominique Essig isn t one of them.
More informationRETAIL RETURNS AND THE CONSUMER EXPERIENCE: Leveraging Returns as a Competitive Advantage
RETAIL RETURNS AND THE CONSUMER EXPERIENCE: Leveraging Returns as a Competitive Advantage A Consumer Study Produced and Conducted by WBR Insights in Partnership with Optoro and Consumer Returns TABLE OF
More informationBest Practices & Feed Optimization
Best Practices & Feed Optimization Google Shopping Campaigns Best Practices As we enter the holiday season once again, it s a great time to take a look at your Google Shopping Campaign product listings.
More informationThe Growing. How consumer dependence on ratings and reviews continues to evolve Power of Reviews 1
The Growing Power of Reviews How consumer dependence on ratings and reviews continues to evolve PowerReviews. All Rights Reserved 2014 Power of Reviews 1 CONTENTS 4 Introduction The evolving role of user-generated
More informationSocial Media Marketing & Analytics for B2B
N 0 6 parathink TM Social Media Marketing & Analytics for B2B Plan, track, analyze and optimize your online visibility to bring customers to your site. (A quick-reading parathink briefing for really, really
More informationThe Purpose and Value of a Customer Data Platform
The Purpose and Value of a Customer Data Platform Marketers today are faced with a seemingly insurmountable task: to gain a deep and accurate understanding of each and every customer and prospect across
More information5 DATA-DRIVEN TECH TRENDS SHAPING CUSTOMER EXPERIENCE AND HOW YOUR BUSINESS CAN QUICKLY ADAPT
5 DATA-DRIVEN SHAPING CUSTOMER AND HOW YOUR BUSINESS CAN QUICKLY ADAPT WHAT S INSIDE HOW DATA DRIVES CUSTOMER 5 DATA-DRIVEN TO THE NEXT LEVEL: 1. Mobile continues to intensify micro-moments 2. Artificial
More informationTHE ULTIMATE GUIDE TO GENERATE LEADS VIA YOUR WEBSITE
THE ULTIMATE GUIDE TO GENERATE LEADS VIA YOUR WEBSITE CONTENT 1. Does Your Business Have A Dream? 2?? 2. What is Live Chat? 3 3. Live Chat in Industries Today 4 4. Why Your Business Needs Live Chat 7 5.
More informationHow to build a better basket ARE POTENTIAL SALES VANISHING AT YOUR CHECKOUT?
1 ARE POTENTIAL SALES VANISHING AT YOUR CHECKOUT? 2 ARE POTENTIAL SALES VANISHING AT YOUR CHECKOUT? In shopping malls and city centers, abandoned shopping carts are an eyesore. But in the world of e-commerce,
More informationOwning Your Brand s Social Community Drives More Shoppers and Sales
Owning Your Brand s Community Drives More Shoppers and Sales Contents 1 Executive Summary 3 Introduction 5 Research Scope & Methodology 6 Why They Come 7 Comprehensive Findings 9 Retail 11 Communication
More informationSIX STEPS FOR GETTING YOUR ONLINE PRICING DECISIONS RIGHT
5 BEST PRICE The number one reason that consumers globally choose to shop online is to save money, while searching for the best price is one of their top online shopping activities. This trend has created
More informationTHE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences
THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences Contents Next The Retailer s Blueprint for Success: Enabling Great Customer Experiences In just the past few years, retail has
More information5 Digital Marketing mistakes that Insurance Brokers make, and how to avoid them
5 Digital Marketing mistakes that Insurance Brokers make, and how to avoid them Why digital marketing is vital for Insurance Brokers We all know that New Business can be tough. Many businesses only change
More informationApplying Lean Principles to Your Business Processes 6 Simple Steps to More Business Insight, Control and Efficiency
Applying Lean Principles to Your Business Processes 6 Simple Steps to More Business Insight, Control and Efficiency 2016 TrackVia, Inc. All rights reserved. CONTENTS Introduction Why most business processes
More informationCash Flow if you re out of money, you re out of business.
Cash Flow if you re out of money, you re out of business. Thanks for downloading this Cash Flow Cheat Sheet from SmartBusinessPlans.com.au Cash Flow is probably the most important aspect of keeping a business
More informationPOWER UP PLUS: 6 TECHNOLOGIES TO ENHANCE YOUR SHOPIFY PLUS STORE CONTRIBUTING PARTNERS:
POWER UP PLUS: 6 TECHNOLOGIES TO ENHANCE YOUR SHOPIFY PLUS STORE CONTRIBUTING PARTNERS: 06 THE POWER OF ENTERPRISE RESOURCE PLANNING (ERP) 66 06 Integrating Enterprise Resource Planning (ERP) with your
More informationCreating Loyal Customers
Creating Loyal Customers Brought to you by Page 1 of 6 In today s competitive retail environment it takes far more than a sequence of emails or coupons to engage consumers efficiently and create a loyal
More informationHow to find the Insights report in your control panel What the different report terms mean and how they re measured
Manage Store Bigcommerce Insights In this lesson, you will learn: How to find the Insights report in your control panel What the different report terms mean and how they re measured Transcript Bigcommerce
More informationHoliday Purchasing Habits: A Digital Advantage for Local Businesses
Holiday Purchasing Habits: A Digital Advantage for Local Businesses Consumer Preferences for Search, Social, Mobile and Email This Holiday Season Page 2 Holiday shopping season means big profits for local
More informationFleet Management Buyer s Guide
2018 Fleet Management Buyer s Guide Find the right solution for you For businesses that rely on a fleet of drivers and vehicles to service customers, complete jobs and bring in revenue, tracking your assets
More informationFundraising 101: Structuring and Developing an Effective Fund Raising Operation. Lawrence W. Reed President Mackinac Center for Public Policy
Fundraising 101: Structuring and Developing an Effective Fund Raising Operation Lawrence W. Reed President Mackinac Center for Public Policy In July 2003, Atlas co-sponsored an event with Fundacion DL
More informationPulling Power From Data
Pulling Power From Data How to make analytics work for you in the retail marketplace An Executive Snapshot of Global Retail Disruption Sponsored by: VISIT THE REMODISTA SANDBOX: http://bit.ly/1gdjulz Data
More informationWhite Paper. How to Develop a Small-Business Marketing Plan. Cole. How to Develop a small-business marketing plan
White Paper How to Develop a Small-Business Marketing Plan 1 How to Develop a Small-Business Marketing Plan Contents Introduction 3 Long-term Goals 3 Focus on Your Customer 4 Plan an Advertising Strategy
More informationIntroduction. We ll be going through some key notions in paid advertising through the four chapters of our guide.
1 Introduction Paid Advertising is a fantastic way to drive more traffic to your site and boost revenue, but it can turn out to be expensive if you aren t careful. So, how do you make the most out of your
More informationTHE SECRET TO HIGH-PERFORMING DIGITAL CAMPAIGNS A Guide to Audience Targeting
THE SECRET TO HIGH-PERFORMING DIGITAL CAMPAIGNS A Guide to Audience Targeting Oregonian Media Group 2015 For more information: OregonianMediaGroup.com 866-576-1048 1 advertise@oregonian.com IN THIS REPORT
More informationVIDEO 1: WHY ARE CONTACTS SO IMPORTANT?
VIDEO 1: WHY ARE CONTACTS SO IMPORTANT? Hey, it s Kyle from HubSpot Academy. Let s talk about contacts. Contacts are the most fundamental part of any CRM. They re your prospects and customers--the living,
More informationTHE FUTURE OF PERSONALIZATION. Bridging the resource gap with technology
THE FUTURE OF PERSONALIZATION Bridging the resource gap with technology Personalize today vs. personalization tomorrow Real personalization is like a teenager : difficult and misunderstood. Today, some
More informationSDHEJ Enterprises. Kitchen Buddy. Hilary Boone Thomas Daman Eric Milano Jonathon Morales. ISDS 3100 Fall 2013
SDHEJ Enterprises Kitchen Buddy Hilary Boone Thomas Daman Eric Milano Jonathon Morales ISDS 3100 Fall 2013 November 14, 2013 1 Table of Contents Executive Summary... 3 Context Level DFD... 4 Level 0 DFD...
More informationIndustry Leaders Guide to Success in Omni-Channel Order Management
Watson Commerce Industry Leaders Guide to Success in Omni-Channel Order Management Watson Understanding how to optimize Omni-Channel is key to your business success. Today, consumers want seamless possibilities
More informationBrand Representation. Managing consistency across multiple platforms. Dave Wendland VP Strategic Relations
Brand Representation Managing consistency across multiple platforms Dave Wendland VP Strategic Relations Discussion Topics Expectations Retail realities Brand building Moving forward Wrap-up Capitalizing
More informationUsing Surveys to Track and Improve Customer Satisfaction
Using Surveys to Track and Improve Customer Satisfaction If Tolstoy were writing about customer service, perhaps he would have written, All happy customers are alike; each unhappy customer is unhappy in
More informationFOUR SOCIAL MEDIA TACTICS EVERY REAL ESTATE AGENT NEEDS
FOUR SOCIAL MEDIA TACTICS EVERY REAL ESTATE AGENT NEEDS By SAM Rico BATTISTA AWARD WINNING SOCIAL MEDIA EXPERT About this Book First, let s go over what you can expect. This ebook is going to cover the
More informationThe Importance of ecommerce in a Rapidly Changing Retail Environment
etailing Trends Intrepid s Millennials Spending Habits Survey By Marvin Padilla The Importance of ecommerce in a Rapidly Changing Retail Environment Consumer shopping trends continue to rapidly evolve,
More information4 Growth Hacks for More Engaged Customers
AMERICAN EXPRESS OPEN FORUM GROWTH GUIDE 4 Growth Hacks for More Engaged Customers By Sean Ellis SEAN ELLIS FOUNDER OF GROWTHHACKERS.COM INTRODUCTION As a business owner, you may think that responding
More informationGETTING TO KNOW YOUR CUSTOMERS
GETTING TO KNOW YOUR CUSTOMERS AMAZON USER STUDY 2016 1 INTRODUCTION While many surveys have been conducted about online shopping, few have focused specifically on how Amazon customers behave, particularly
More informationSelling Products on Facebook
Selling Products on Facebook The Emergence of Social Commerce How Can Be Used To Increase Sales & Generate Excitement Around Your Brand Table of Contents The Importance of for E-commerce Businesses...
More informationINTRODUCTION THE PROBLEM AND ITS CONSEQUENCES
EXPLORING CUSTOMER RELATIONS INTRODUCTION The best work environment is one in which employers and employees work together as a team, supporting, leading, and sharing goals. In such an environment, each
More informationTurning Feedback Into Change
White Paper FEEDBACK Turning Feedback Into Change The key to improving personal success Thought leader, Joe Folkman describes a model consisting of three elements to help accept feedback from others and
More informationTHE RISE OF AD BLOCKING
THE RISE OF AD BLOCKING Thought Piece 2016 AD BLOCKING HAS BEEN AROUND FOR A NUMBER OF YEARS, BUT UP UNTIL RECENTLY IT WAS A FAIRLY NICHE ACTIVITY THAT RELATIVELY FEW CONSUMERS ENGAGED WITH. IN 2015 THIS
More informationChannelAdvisor Where to Buy How Branded Manufacturers Can Maximize Sales Opportunities
ChannelAdvisor Where to Buy............................................................................................... 2 ChannelAdvisor Where to Buy How Branded Manufacturers Can Maximize Sales Opportunities
More information