IMAGINE IT. BUSINESS TRANSFORMATION. REAL CUSTOMER RETURNS. Done. Imagine it

Size: px
Start display at page:

Download "IMAGINE IT. BUSINESS TRANSFORMATION. REAL CUSTOMER RETURNS. Done. Imagine it"

Transcription

1 Airline Core Systems Solutions Improving processes. Reducing costs. Retaining customers. BUSINESS TRANSFORMATION. REAL CUSTOMER RETURNS. IMAGINE IT. Imagine it Done c Consulting. c Systems Integration. c Outsourcing. c Infrastructure. c Server Technology.

2 You need reservations and departure control systems that help you reduce costs, effectively manage your operation as well as enable you to profit from exemplary selling and servicing of your customers. Think of Unisys Airline Core Systems Solutions (AirCore) as a customercentric, profit management system, ensuring value to your customers and value to your bottom line. How can an airline deliver differentiating customerfocused services without heavy spending? 2

3 PEOPLE. Unisys can help. Unisys is the architect of 3D Visible Enterprise, a new way of seeing the inner workings of an organization that makes predicting the outcome of change a matter of analysis rather than guesswork. The Unisys AirCore suite of solutions is a complete re-think of airline reservations and departure control applications that helps you achieve a 3D Visible Enterprise. The 3D Blueprint design is first and foremost customer-centric focused on the passenger s buying and servicing needs. Unlike predecessor legacy systems, AirCore comprises a set of robust, modular, customercentric solutions that empower you to treat customers like people, not numbers or PNRs. AirCore is based on our unique 3D Blueprint for Passenger Services. AirCore has been designed and developed by an experienced and professional staff who have a deep understanding of the airline business and a sincere dedication to helping airlines succeed. From the earliest days of automation in the airline industry through today, we have a 50-year long and rich history of delivering business-critical cost-effective solutions to our airline clients. And now, advanced technology along with our fresh look at RES and DCS means we offer you a major leap forward in achieving business objectives that were previously out of reach. AirCore facilitates a shift from a product or transactional orientation to one of optimal economic return from streamlined operations and successful customer relationships. AirCore is modular, open and web-based, making it truly platform independent. Legacy systems lead to legacy thinking... Because airlines operate a lot of legacy systems, they tend to all look in the same direction to solve problems, and they don t tend to think in new ways. That hinders their ability to differentiate. Perry Flint, editor of Air Transport World 3

4 The benefits of differentiation are meaningful and measurable. But you won t find them in a PNR. The PNR customer information model is a key barrier between you and your customers. AirCore employs a comprehensive customer database to direct sales and service functions. Not just a PNR repository, or a frequent flyer tracking system, but a true, customer-centric operational database that captures and uses critical data about your customer and services all systems that have impact on that customer. PROCESSES. Imagine the possibilities: Deliver consolidated relevant information to the employees and passengers who need it. Use real time automated decision-making. Follow each customer s trip to track and proactively correct incidents that might have a negative impact. Quietly sway customers to choose your airline, even when the best schedule or fare is not available. Enrich the interaction between your airline and customers to strengthen the relationship. Speed your staff through processes that are not meaningful to the customer nor add value to the airline. The AirCore Operational Customer Database represents the heart of this fresh new environment for RES and DCS, allowing you to create value for your customers, your staff, your stakeholders and your bottom line. AirCore allows you to empower front-line staff with information about customer interests and preferences. Keep employees all along the value chain informed of customer value (not just frequent flyer status) so they can deliver service based on true customer value. Reach CRM objectives through programs and services that meet individual customer needs. Airline web sites have been somewhat successful in promoting the brand, but they haven t been successful in promoting products or services Travelers are often in need of a greater range of options than is being provided by individual airline web sites. Michael Feldman, IATA 4

5 Save your valued customers time and reduce your costs. To make the Internet work for you, AirCore allows your customers to perform all their travel needs via your website. You can provide a host of services that let customers know you re thinking about them, including: Access to all accounts, including the ability to simply apply unused tickets, upgrades and points to their booking to preclude the need for multiple telephone calls. A calendar display that identifies upcoming trips for single viewing and handling of their travel plans, rather than separate PNR-by-PNR processes. Recognition of customer preferences, such as automatic selection of preferred airports or airports to avoid when displaying availability of flights. Automatically pre-filling customer information and using favorite itineraries to speed the booking process. Recognition of associations such as friends, family or colleagues who automatically link itineraries for common segment services, such as seating, clearing all from waitlists, and more. Use a customer s preferred communication method for important any time, anywhere notifications. For example, Use to notify me if there is a flight delay more than six hours before departure. SERVICES. Make a value judgment. To retain customers, you first need to understand their true value not just their frequent flyer status and then automatically use that value to make profitable sales and service decisions. Keep in mind that in some cases, those decisions can turn consistently unprofitable customers away to make room for consistently profitable ones. Unisys uses customer value as one of the key criteria for AirCore functions. Customer value is defined by the airlines, stored in the AirCore Operational Customer Database and used by other AirCore modules along with other key customer information. Unisys AirCore modules have been designed to leverage customer value. Here are just a few of the of AirCore modules with some examples of how they leverage customer value: AirCore SPACE uses (according to airline rules) customer value for on-the-spot overrides of closed inventory for high-value customer availability and waitlist requests. Or, you can direct low-value customers away from high load factor flights. AirCore SPACE also provides stateof-the-art inventory control features and a flexible design to significantly improve the effectiveness of your revenue management system now and in the future. AirCore SEATS recognizes customer value (and customer preference) in seat allocation, assignment, and reseating processes. It also greatly reduces the time your staff spend creating/modifying seat maps and the entire seat management process. 5

6 AirCore DEPART accesses the Operational Customer Database enabling the customer s value, with whom they re traveling, preferences by type of aircraft, length of trip, and other important factors, to be taken into account when performing business processes like seat assignment, grading, ordering special meals and other services. Check-in and gate agents see customer value and memos for any special handling. Customers with mobile communication devices no longer need to wait at the baggage carousel only to find their bag was not on their flight. Now you can proactively notify them when their bag will arrive and provide an option to choose a delivery location. AirCore DEPART, of course, incorporates security requirements, is trusted-traveler ready and is focused on speeding up check-in and boarding processes both those that are customer-facing and those that take place behind the scenes. AirCore REACT recognizes customer value when reaccommodating passengers. Now your most profitable customers receive the best alternatives for their trip requirements and preferences, and your staff s reaccommodation tasks are greatly reduced through a series of automated plan suggestions and system updates. To improve your service product, customer value and preferences are used to determine appropriate recovery actions from irregular operations. Knowing about an individual customer s excessive disservice experiences allows you to be proactive (and cost-effective) in preventing their defection. Plug. Play. Relax. AirCore is a powerful business tool for airlines and alliances. AirCore speeds your staff through tasks that were previously laborious and timeconsuming so they can focus on actions that truly add value to your airline and your customers. The solution also uses rules and parameters throughout which means that adding a new partner, a new distribution channel or new business rules to your day-to-day airline/alliance operation can be performed by business analysts rather than requiring a full-blown IT development project. AirCore s architectural design is open, modular and uses Object technology, advanced tools and enterprise-strength, mission-critical Open systems to provide the ultimate in system flexibility and independent vendor choice. Unlike your current systems, where time-to-market is seriously curtailed and new ideas compromised, you now have the flexibility to continually and rapidly create new business opportunities. That s because AirCore is designed to provide: Built-in e-commerce. AirCore is an Internet engine. Have an idea? Put it on the web right away without duplicate costs or time-consuming development. Plug-and-play adaptability. This means freedom and speed to integrate new business systems. Information exchange (internal and external). Highly advanced flow of information means no more islands of conflicting data to sort through. And critical new information means you are in a position to make far better decisions. Removal of barriers to business change. AirCore was designed to be inherently flexible in an era of unprecedented change. It will support the needs of your airline for many years to come. 6

7 Why Unisys. As the architect of 3D Visible Enterprise, as well as the 3D Blueprinting process that takes you there, Unisys offers a more comprehensive vision and more predictability in terms of results. Unisys is collaborative and easy to work with. These are the reasons for our successful, long-standing partnerships with many of the world s leading companies. Today, at Unisys we are a new company known for our global reach, for our comprehensive portfolio of end-to-end services and for our clear, consistent focus on cost and operational improvements. Learn how AirCore can benefit your business. Contact your Unisys representative or visit us on the web at 7

8 Learn how AirCore can benefit your business. Visit us on the web at Unisys Corporation All rights reserved. Unisys is a registered trademark of Unisys Corporation. All other brands and products registered herein are acknowledged to be trademarks or registered trademarks of their respective holders. Printed in U S America 6 /04 * *

Take control of chaos. DXC Technology IROPS

Take control of chaos. DXC Technology IROPS Take control of chaos DXC Technology IROPS Insights Improve customer satisfaction by proactively communicating a personalized solution. Ensure your high-value customers get the best service recovery by

More information

Your business processes made easy

Your business processes made easy Amadeus mid & back office portfolio Business Management Your business processes made easy Contents Your Business is Unique: Business drivers for your mid & back office solutions Amadeus Your IT Partner

More information

New Skies Customer-centric reservation and distribution system

New Skies Customer-centric reservation and distribution system Ready to lead the airline industry of tomorrow? It s been called a New World Order for airlines, and your business is right at the heart of it. Your formula: achieve high growth, streamline operations,

More information

NextGeneration Data Model POSITIONING PAPER

NextGeneration Data Model POSITIONING PAPER NextGeneration Data Model POSITIONING PAPER CONTENTS A next -generation data model the foundation for innovation 4 Constant evolution - the new norm 5 New era, old thinking? 6 Start again new foundations

More information

Travelport Business Intelligence. Actionable data and analytics

Travelport Business Intelligence. Actionable data and analytics Travelport Business Intelligence Actionable data and analytics Challenges the airline industry faces today The travel industry has an immense wealth of market data that can provide unique insights to your

More information

Service Business Plan

Service Business Plan Service Business Plan Service Name Information Technology Service Type Internal Service Owner Name Christine Swenor Budget Year 2017 Service Owner Title Service Description Director of IT Services An internal

More information

Amadeus solutions for Leisure Specialists

Amadeus solutions for Leisure Specialists Amadeus solutions for Leisure Specialists 2 Amadeus solutions for Leisure Specialists Need to get ahead? Amadeus can help you impress your customers with incredible leisure travel content, offer value-added

More information

Brighter solutions. For leisure specialists

Brighter solutions. For leisure specialists Brighter solutions For leisure specialists 2 Amadeus solutions for leisure specialists Succeeding as a leisure travel specialist is your focus. And no one values your success more than Amadeus. We ll help

More information

PERSPECTIVE. A connected enterprise in the sky. Abstract. Manoj Narayan

PERSPECTIVE. A connected enterprise in the sky. Abstract. Manoj Narayan PERSPECTIVE A connected enterprise in the sky Manoj Narayan Abstract Even at the best of times, the airline industry is one of the toughest sectors to operate in, and today s economic climate has made

More information

06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1

06 March INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1 06 March 2018 INVESTOR DAY 2018 Sabre GLBL Inc. All rights reserved. 1 Retailing, Distribution and Fulfillment for Airlines Dave Shirk President, Airline Solutions 06 March 2018 INVESTOR DAY 2018 Sabre

More information

Collaborative Decision Making in Aviation

Collaborative Decision Making in Aviation the way we do it Collaborative Decision Making in Aviation In an uncertain world there is reasonable certainty in stating that air travel will increase in the future. How airlines and airports will work

More information

Customer segmentation: Knowing your customer in an evolving African market

Customer segmentation: Knowing your customer in an evolving African market Customer segmentation: Knowing your customer in an evolving African market By Stephan Heinz, Consultant, EMEA - Seabury Group and Toby Stokes, Senior Vice President EMEA - Seabury Group Africa Wings magazine

More information

Self-driving ERP TM. Experience the power of people-centric ERP solutions designed for the speed of business. In business for people.

Self-driving ERP TM. Experience the power of people-centric ERP solutions designed for the speed of business. In business for people. OVERVIEW Unit4 Business World On! Self-driving ERP TM Experience the power of people-centric ERP solutions designed for the speed of business. In business for people. The digital revolution. Reshaping

More information

Electronic Travel Solutions (ETS)

Electronic Travel Solutions (ETS) Electronic Travel Solutions (ETS) Streamline your e Travel Business Data Management, Reservation, Accounting, Reporting and H2H XML Connectivity Made Easy CSR Business In Brief Specialists in business

More information

Amadeus Mid Office Solutions Suite

Amadeus Mid Office Solutions Suite Amadeus Mid Office Solutions Suite Amadeus offers a choice of mid and back office solutions designed to cater for all types One technology partner Amadeus works with you to choose the solution that best

More information

At the Heart of Greater Profitability

At the Heart of Greater Profitability www.niit-tech.com At the Heart of Greater Profitability Maximize Revenue with the MonaLisa Passenger Revenue Accounting System Accurate and on-time passenger revenue accounting with actionable intelligence

More information

ONE Order Program Summary

ONE Order Program Summary ONE Order Program Summary Industry background Since the existence of the internet, airlines invested both in their e-commerce platforms and their legacy Passenger Service Systems (PSS). The integration

More information

Book anywhere, anytime with the only fully Web-based professional sales and fulfillment platform on the market

Book anywhere, anytime with the only fully Web-based professional sales and fulfillment platform on the market 2 Amadeus Selling Platform Connect Book anywhere, anytime with the only fully Web-based professional sales and fulfillment platform on the market Behold the booking (r)evolution Welcome to Amadeus Selling

More information

GCFM Planning, budgeting and forecasting Prototype

GCFM Planning, budgeting and forecasting Prototype GCFM Planning, budgeting and forecasting Prototype Presentation to: Performance Planning and Exchange community Presentation by: Ghislain Cardinal January 24 th, 2017 SAP Business Planning and Consolidation

More information

Connected Experiences

Connected Experiences www.hcltech.com Connected Experiences Technology Delivering Impact Travel Hospitality Transportation Logistics Prelude In a world where most IT companies are focused on delivering technology led solutions,

More information

OPERA Central Systems. Create success. integrated efficiency for hotel chains

OPERA Central Systems. Create success. integrated efficiency for hotel chains OPERA Central Systems Create success integrated efficiency for hotel chains Introduction Stay on top with the cutting edge in management technology at your fingertips In today s highly competitive global

More information

iqcx Platform Overview August 14, 2017

iqcx Platform Overview August 14, 2017 iqcx Platform Overview August 14, 2017 iqcx Platform The iqcx reservation management platform is designed to help travel management companies, corporate travel departments, consolidators, cruise and tour

More information

Customer service delivered with Optus Contact Centre as a Service (CCaaS)

Customer service delivered with Optus Contact Centre as a Service (CCaaS) Customer service delivered with Optus Contact Centre as a Service (CCaaS). Contents Are you ready for your customers? 03 There s a better way 03 How CCaaS can help you 04 Solution Features 04 Your customers

More information

Egencia Special Report: How Leading Companies Leverage Egencia Technology to Drive Cost Savings

Egencia Special Report: How Leading Companies Leverage Egencia Technology to Drive Cost Savings The Fundamentals of Travel Cost Savings Is your company: Consolidating 100% of its travel spend? Providing travelers with maximum access to inventory? Empowering travelers with powerful search & filtering

More information

INTELLIGENT SUPPLY CHAIN REINVENTING THE SUPPLY CHAIN WITH AI THE POWER OF AI

INTELLIGENT SUPPLY CHAIN REINVENTING THE SUPPLY CHAIN WITH AI THE POWER OF AI INTELLIGENT SUPPLY CHAIN REINVENTING THE SUPPLY CHAIN WITH AI THE POWER OF AI BUSINESS SITUATION NEW DEMANDS ARE STRESSING THE SUPPLY CHAIN The age-old objective of the supply chain to have the right product,

More information

Altexsoft & Fareboom. Case Study. Building A Cross-Platform Travel App for Flight Schedule Notifications and Post-Purchase Customer Support

Altexsoft & Fareboom. Case Study. Building A Cross-Platform Travel App for Flight Schedule Notifications and Post-Purchase Customer Support Case Study Altexsoft & Fareboom Building A Cross-Platform Travel App for Flight Schedule Notifications and Post-Purchase Customer Support Travel, C#, Android Xamarin, ios Xamarin Background Fareboom.com

More information

SERVICES AND CAPABILITIES. Technology and Management Consulting

SERVICES AND CAPABILITIES. Technology and Management Consulting SERVICES AND CAPABILITIES Technology and Management Consulting RSM overview Fifth largest audit, tax and consulting firm in the U.S. Over $1.6 billion in revenue 80 cities and more than 8,000 employees

More information

Executive Guide to Enterprise ebusiness Success

Executive Guide to Enterprise ebusiness Success Executive Guide to Enterprise ebusiness Success A COMERGENT WHITEPAPER Executive Overview...2 Defining ebusiness and its Value...2 Self-Assessment on ebusiness Readiness...3 10 Questions to Ask Prior to

More information

Lufthansa accelerates the progress of travel innovation. DXC Technology services designs and implements Open API for leading German airline

Lufthansa accelerates the progress of travel innovation. DXC Technology services designs and implements Open API for leading German airline Objective Create an Open API for external developers to make data more available in order to encourage innovation of travel services Approach Issued request for proposal to vendors with appropriate technical

More information

Amadeus e-travel Management. Sales & e-commerce. For a whole new way. of managing travel

Amadeus e-travel Management. Sales & e-commerce. For a whole new way. of managing travel e-travel Management Sales & e-commerce For a whole new way of managing travel e-travel Management 3 is dedicated to providing the world s best travel technology for corporations Our innovative technology

More information

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD Oracle Project Portfolio Management Cloud is a complete and integrated solution which dramatically improves the way project-driven organizations work, enabling

More information

Better Performance, Better Results

Better Performance, Better Results Better Performance, Better Results Your performance measurement and reporting capabilities transformed at the core As a wealth management firm of substantial scale or size, with a large or fast-growing

More information

A T S A l p h a T e c h S o l u t i o n s

A T S A l p h a T e c h S o l u t i o n s A T S A l p h a T e c h S o l u t i o n s About Us ATS is a leading provider of end-to-end IT services and solutions for Global companies. We use a client-centric Global Engagement Model that combines

More information

Investor Meet February Travel & Transportation. Madhu Kumar Global Vertical Head

Investor Meet February Travel & Transportation. Madhu Kumar Global Vertical Head Investor Meet February 2012 Travel & Transportation Madhu Kumar Global Vertical Head Safe Harbor Statement Certain statements on this presentation concerning our future growth prospects are forward-looking

More information

Digital Commerce Platform

Digital Commerce Platform Digital Commerce Platform Overview Datalex is a market leader in digital commerce for travel retailers. Our Commerce Platform enables a travel marketplace of over one billion shoppers covering every corner

More information

Deltek Vision for Architecture and Engineering Firms

Deltek Vision for Architecture and Engineering Firms Professional Services Deltek Vision for Architecture and Engineering Firms bcsprosoft.com/deltek-vision 02 Deltek Vision for Architecture and Engineering Firms A higher level of integration, collaboration

More information

Deltek Vision. for Professional Services Firms. bcsprosoft.com/deltek-vision

Deltek Vision. for Professional Services Firms. bcsprosoft.com/deltek-vision Deltek Vision for Professional Services Firms bcsprosoft.com/deltek-vision 02 Deltek Vision for Professional Services Firms A higher level of integration, collaboration and success Managing the profitability

More information

Efficiently Develop Powerful Apps for An Intelligent Enterprise

Efficiently Develop Powerful Apps for An Intelligent Enterprise SAP Brief SAP Technology SAP Web IDE Efficiently Develop Powerful Apps for An Intelligent Enterprise SAP Brief Agility to build and extend applications SAP Web IDE puts the power of agile in your hands.

More information

Amadeus for Low Cost Carriers. Business Management. Scalable solutions. world class service

Amadeus for Low Cost Carriers. Business Management. Scalable solutions. world class service Amadeus for Low Cost Carriers Business Management Scalable solutions world class service Amadeus & Low Cost Carriers While some Low Cost Carrier (LCC) markets are still young, others are more mature, bringing

More information

Book anywhere, anytime with the only fully Web-based professional sales and fulfillment platform on the market

Book anywhere, anytime with the only fully Web-based professional sales and fulfillment platform on the market 2 Amadeus Selling Platform Connect Book anywhere, anytime with the only fully Web-based professional sales and fulfillment platform on the market Behold the booking (r)evolution Welcome to Amadeus Selling

More information

Travena. The travel arena for professionals

Travena. The travel arena for professionals Travena The travel arena for professionals 2 Amadeus Travena Book anywhere, anytime with a personalised, web-based platform Behold the booking (r)evolution Welcome to Amadeus Travena a powerful web-based

More information

Deltek Vision. for Consulting Firms.

Deltek Vision. for Consulting Firms. Deltek Vision for Consulting Firms www.deltek.com/vision Deltek Vision A Higher Level of Integration, Collaboration and Success Managing the profitability of an engagement-based business requires instant

More information

Revenue Cycle Management for Software Companies

Revenue Cycle Management for Software Companies Revenue Cycle Management for Software Companies Understanding Your Company's Processes and Needs by Bob Scarborough, Tensoft CEO For software companies, the sales, billing and revenue management processes

More information

Aerolabs. E-commerce platform

Aerolabs. E-commerce platform Aerolabs E-commerce platform Aerolabs Key products A-Data A- Loyalty A- Check -in e-aero Data Base, firewall and integration Gateway Members Area Platform with customers profiles Online check-in system

More information

Viewpoint Adopt a service orientation

Viewpoint Adopt a service orientation Adopt a service orientation Leverage this service-driven approach in the transportation sector Table of contents Make the change 1 transform Review technology issues 2 Understand the 2 architectural elements

More information

THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences

THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences The Retailer s Blueprint for Success: Enabling Great Customer Experiences Retailers today confront challenges that are unprecedented

More information

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD Oracle Project Portfolio Management Cloud is a complete and integrated solution which dramatically improves the way project-driven organizations work, enabling

More information

IBM z/tpf To support your business objectives. Optimize high-volume transaction processing on the mainframe.

IBM z/tpf To support your business objectives. Optimize high-volume transaction processing on the mainframe. IBM z/tpf To support your business objectives Optimize high-volume transaction processing on the mainframe. The cornerstone of today s global economy Today s global business is demanding and complex.

More information

BIM. the way we see it. Mastering Retail. How the control of information is at the heart of a successful retail business

BIM. the way we see it. Mastering Retail. How the control of information is at the heart of a successful retail business BIM Mastering Retail How the control of information is at the heart of a successful retail business Control of Information is a Business Advantage in Retail Retail is a competitive business and in the

More information

Alchem-e CCM Platform HELPING TO IMPROVE PERFORMANCE THROUGH INFORMATION

Alchem-e CCM Platform HELPING TO IMPROVE PERFORMANCE THROUGH INFORMATION TM Alchem-e CCM Platform HELPING TO IMPROVE PERFORMANCE THROUGH INFORMATION We all recognize that today s organizations are under continual pressure to do a lot more with a lot less. We also know that

More information

Solution Snapshot HORIZON. The smart investment in your business evolution

Solution Snapshot HORIZON. The smart investment in your business evolution Solution Snapshot HORIZON The smart investment in your business evolution Horizon Reservations, Inventory and Fulfilment Horizon Reservations, Inventory and Fulfilment For your airline business to be successful,

More information

Enable Connected Intelligence

Enable Connected Intelligence ADAPTIVE INTELLIGENT APPLICATIONS Enable Connected Intelligence & Deliver Smarter Deliver Smarter Index of Topics and Ready-to-Go 3rd- Party Data Oracle are driven by data and artificial intelligence Individual,

More information

Deltek Vision.

Deltek Vision. Deltek Vision www.deltek.com Imagine a single tool that gives you instant visibility into your people, projects and business from anywhere at anytime. Imagine a tool that puts you in control of the critical

More information

Deliver All Analytics for All Users Through a Single Product in the Cloud

Deliver All Analytics for All Users Through a Single Product in the Cloud SAP Solution in Detail SAP Analytics Cloud Deliver All Analytics for All Users Through a Single Product in the Cloud Table of Contents 3 Quick Facts 4 Harness the Cloud for a Brand-New Analytics Experience

More information

White paper. Getting better business results from your CRM

White paper. Getting better business results from your CRM White paper Getting better business results from your CRM Table of contents: Introduction...1 Customer relationship management continues to grow...1 Poor quality CRM data and its impact on an organization...1

More information

TELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE A SMARTER SAP SOLUTION

TELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE A SMARTER SAP SOLUTION TELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE A SMARTER SAP SOLUTION TELSTRA HOSTED SAP SOLUTIONS WITH ACCENTURE ENHANCE YOUR ENTERPRISE RESOURCE PLANNING CAPABILITIES, DRIVE INNOVATION AND LOWER COSTS Innovate

More information

CloudSuite Corporate ebook

CloudSuite Corporate ebook CloudSuite Corporate ebook Contents The solution What makes it different? A platform for growth Designed to power your enterprise goals When most people think of ERP systems, words like innovative, fun,

More information

At the Heart of Effective Catering Management

At the Heart of Effective Catering Management www.niit-tech.com At the Heart of Effective Catering Management Excel in Catering Management with QOSMOS In-flight Catering Management Solution A best-in-class in-flight catering management system that

More information

Airline Management Solutions. ProfitLine. The integrated solution for revenue management and pricing

Airline Management Solutions. ProfitLine. The integrated solution for revenue management and pricing Airline Management Solutions ProfitLine The integrated solution for revenue and pricing Contents Airline network planning and control 2 Revenue and pricing 4 ProfitLine 5 ProfitLine Services 6 Pricing

More information

Customer Relationship Management Solutions for Vehicle Captive Finance. An Oracle White Paper October 2003

Customer Relationship Management Solutions for Vehicle Captive Finance. An Oracle White Paper October 2003 Customer Relationship Management Solutions for Vehicle Captive Finance An Oracle White Paper October 2003 Customer Relationship Management Solutions for Vehicle Captive Finance As part of a growth strategy,

More information

An Enterprise Resource Planning Solution for Mill Products Companies

An Enterprise Resource Planning Solution for Mill Products Companies SAP Thought Leadership Paper Mill Products An Enterprise Resource Planning Solution for Mill Products Companies Driving Operational Excellence and Profitable Growth Table of Contents 4 What It Takes to

More information

Benoit Verbaere, SITA

Benoit Verbaere, SITA Benoit Verbaere, SITA QUIZ THE CHALLENGES How many organizations are needed for each passenger to travel? How many destinations can be covered by one airline? How many airlines can one airport serve? Our

More information

Welcome to You-Book. Diversity Travel s Online Booking Tool. About this User Guide & Contact Information 3. How to Log in 4. The Booking Process 5

Welcome to You-Book. Diversity Travel s Online Booking Tool. About this User Guide & Contact Information 3. How to Log in 4. The Booking Process 5 Welcome to You-Book Diversity Travel s Online Booking Tool Contents About this User Guide & Contact Information 3 How to Log in 4 The Booking Process 5 Arranger Tab 6 Home Page 8 Book Tab 9 Availability

More information

aeroport TRIM Optimized loading solutions assure safety, efficiency and cost reduction.

aeroport TRIM Optimized loading solutions assure safety, efficiency and cost reduction. aeroport TRIM Optimized loading solutions assure safety, efficiency and cost reduction. aeroport TRIM is a simple solution to a complex problem and automates the production of optimal loading plans for

More information

Manhattan Active INVENTORY. Suite Overview

Manhattan Active INVENTORY. Suite Overview Manhattan Active INVENTORY Suite Overview ACTIVE INVENTORY Suite Maximize Return on Your Inventory Assets IMPROVE SERVICE LEVELS, INCREASE SALES AND REDUCE INVENTORY. Those have been the cornerstones of

More information

NCR APTRA Vision The business intelligence you need to make smarter decisions today, so you can achieve your goals tomorrow. An NCR Buyer s Guide

NCR APTRA Vision The business intelligence you need to make smarter decisions today, so you can achieve your goals tomorrow. An NCR Buyer s Guide NCR APTRA Vision The business intelligence you need to make smarter decisions today, so you can achieve your goals tomorrow An NCR Buyer s Guide Take out the guesswork on performance measurement With the

More information

SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience

SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience www.suitecommerce.com BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and

More information

SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience

SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and highly personalized

More information

SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience

SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience www.suitecommerce.com BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and

More information

Deliver All Analytics for All Users Through a Single Product in the Cloud

Deliver All Analytics for All Users Through a Single Product in the Cloud SAP Solution in Detail SAP BusinessObjects Cloud Deliver All Analytics for All Users Through a Single Product in the Cloud Table of Contents 3 Quick Facts 4 Harness the Cloud for a Brand-New Analytics

More information

VISION MANAGEMENT SOLUTION

VISION MANAGEMENT SOLUTION VISION MANAGEMENT SOLUTION THE MOST ADVANCED MANAGEMENT SOLUTION ON THE MARKET TODAY, FUTURE-PROOFED TO SUPPORT CONTINUOUS GROWTH AND EVOLUTION IN THE RETAIL BANKING ENVIRONMENT. An NCR Buyer s Guide TAKE

More information

NEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business.

NEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business. NEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business. www.necam.com/neccloudcollaboration Communication and collaboration.

More information

Informatica Reimagines Customer Service for Hyperscale. Industry: Cloud, Data Management, Service & Support Date: July 2018

Informatica Reimagines Customer Service for Hyperscale. Industry: Cloud, Data Management, Service & Support Date: July 2018 Informatica Reimagines Customer Service for Hyperscale Market Milestone Industry: Cloud, Data Management, Service & Support Date: July 2018 Executive Summary Key Stakeholders: Data Management Leaders,

More information

The Age of Agile Solutions

The Age of Agile Solutions >> Whitepaper The Age of Agile Solutions Creating Interconnected Ecosystems October 2017 Sell Side Sponsored by The Age of Agile Solutions Contents Executive Summary... Technology and Services to Unlock

More information

NCR ALOHA RESTAURANT SOLUTIONS For Quick Service Restaurants

NCR ALOHA RESTAURANT SOLUTIONS For Quick Service Restaurants NCR ALOHA RESTAURANT SOLUTIONS For Quick Service Restaurants For more information visit ncr.com/hospitality or contact us at hospitality.information@ncr.com Operate with efficiency. Manage the operation.

More information

How to Beat the Competition Through Effective Sales Forecasting

How to Beat the Competition Through Effective Sales Forecasting How to Beat the Competition Through Effective Sales Forecasting For decades, businesses have optimized the manufacturing process by improving supply chain and operational productivity, while underinvesting

More information

Network and Route Performance Management

Network and Route Performance Management Solution in Detail Passenger Travel and Leisure Executive Summary Solution Overview Contact Us Network and Route Performance Running a Profitable Travel and Leisure Business Running Profitably Controlling

More information

The Five Critical SLA Questions

The Five Critical SLA Questions STERLING COMMERCE WHITE PAPER The Five Critical SLA Questions What you need to know before you define your managed file transfer service level agreements Introduction A Service Level Agreement (SLA) is

More information

Deltek Vision. for Architecture and Engineering Firms.

Deltek Vision. for Architecture and Engineering Firms. Deltek Vision for Architecture and Engineering Firms www.deltek.com/vision Deltek Vision A Higher Level of Integration, Collaboration and Success Managing the profitability of a project-based business

More information

AU TO M AT I O N S O LU T I O N S

AU TO M AT I O N S O LU T I O N S AUTOMATION SOLUTIONS AUTOMATION SOLUTIONS AS YOUR TRUSTED PARTNER, WE WORK HARD TO DELIVER THE LATEST AUTOMATION SOLUTIONS TO YOUR UNIQUE CHALLENGES Hello and Welcome to Rexel You want to run your business

More information

Omnichannel for Microsoft Dynamics 365: 6 mission-critical questions to ask. March CaféX Page 1

Omnichannel for Microsoft Dynamics 365: 6 mission-critical questions to ask. March CaféX Page 1 Omnichannel for Microsoft Dynamics 365: 6 mission-critical questions to ask March 2018 2018 CaféX Page 1 With Dynamics 365, Microsoft has dismantled the silos between its enterprise resource planning (ERP)

More information

Oracle Airlines Data Model (OADM) Overview

Oracle Airlines Data Model (OADM) Overview Oracle Airlines Data Model (OADM) Overview May, 2014 Content (1) Airlines Business Intelligence Key Trends Airlines Industry Findings Customer Experience Enhancing Customer Experience Oracle Airlines Data

More information

ClearPath Services. Accelerate your ClearPath ROI. Isaac Levy Global Manager ClearPath Services May 2013

ClearPath Services. Accelerate your ClearPath ROI. Isaac Levy Global Manager ClearPath Services May 2013 ClearPath Accelerate your ClearPath ROI Isaac Levy Global Manager ClearPath May 2013 Agenda Business Drivers and Challenges From IT Administration to Business Innovation ClearPath Mission Critical Framework

More information

IBM Software Rational. Five tips for improving the ROI of your software investments

IBM Software Rational. Five tips for improving the ROI of your software investments IBM Software Rational Five tips for improving the ROI of your software investments 2 Five tips for improving the ROI of your software investments It s estimated that companies may waste billions of dollars

More information

EngageOne INTERACTIVE COMMUNICATIONS. An Advanced Interactive Technology Solution for a New Era of Enterprise Communications

EngageOne INTERACTIVE COMMUNICATIONS. An Advanced Interactive Technology Solution for a New Era of Enterprise Communications EngageOne INTERACTIVE COMMUNICATIONS An Advanced Interactive Technology Solution for a New Era of Enterprise Communications ENTERPRISE CUSTOMER COMMUNICATION MANAGEMENT Companies send many types of document

More information

Intro & Executive Summary

Intro & Executive Summary How do you encourage future growth and profitability with outdated systems and processes? The answer lies in Enterprise Resource Planning (ERP). A strong ERP system will not only guide you through your

More information

Experience the power of One

Experience the power of One FUJITSU Market Place Experience the power of One One customer view. One customer experience. One interface. One FUJITSU Market Place. Open up new retail opportunities with FUJITSU Market Place The convergence

More information

Reaching Customers Across Multiple Channels

Reaching Customers Across Multiple Channels Leading Provider of Cloud-Based Customer Experience Solutions Relies on Integrated, Modular WSO2 Middleware to Speed the Delivery of Services that Enhance User Engagement Businesses recognize that brand

More information

highlights Christopher Davies, Project Manager, easyjet

highlights Christopher Davies, Project Manager, easyjet This app makes it easier for our Customer Hosts to deliver a customer service experience that people will remember by providing clear, accurate information in a timely manner. In the future we see having

More information

THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences

THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences Contents Next The Retailer s Blueprint for Success: Enabling Great Customer Experiences In just the past few years, retail has

More information

The Keys to Successful Multisourcing. A Capgemini White Paper

The Keys to Successful Multisourcing. A Capgemini White Paper Global Outsourcing the way we see it The Keys to Successful Multisourcing A Capgemini White Paper Contents 1 Executive Summary 3 2 Model One: Single Prime Contractor 4 3 Model Two: Multiple Prime Contractors

More information

Operations Redefined with iflight NEO - The next generation single digital airline operations platform. iflight

Operations Redefined with iflight NEO - The next generation single digital airline operations platform. iflight Operations Redefined with iflight NEO - The next generation single digital airline operations platform iflight For enhanced operations, airlines need smart technologies that seek optimal balance between

More information

PLAYING TO WIN. Vision Council Executive Summit Palm Beach, Florida January 23, 2015

PLAYING TO WIN. Vision Council Executive Summit Palm Beach, Florida January 23, 2015 PLAYING TO WIN Vision Council Executive Summit Palm Beach, Florida January 23, 2015 Twitter: @rogerlmartin STRATEGY IS ABOUT CHOICES To win, a company must choose to do some things and not others 2 STRATEGY

More information

Sphere Info Solutions Pvt. Ltd. Managing IT Consultancy

Sphere Info Solutions Pvt. Ltd. Managing IT Consultancy Sphere Info Solutions Pvt. Ltd. Managing IT Consultancy An Overview: Sphere Info Solutions Pvt. Ltd. has over a decade of combined experience in providing IT Consulting Services and Solutions to all segments,

More information

Report Automation in the Travel Industry

Report Automation in the Travel Industry a product of Softcrylic Report Automation in the Travel Industry White Paper TapestryKPI Reporting TapestryKPI is a SaaS based solution tackling the challenge of aggregating disparate from multiple sources

More information

TAKING CONTROL OF YOUR DATA

TAKING CONTROL OF YOUR DATA TAKING CONTROL OF YOUR DATA What Does it Mean to Have Control of Your Investment Data? for reconciliation, data analysis, reporting, etc. in tandem with hosting the data, it is called software-as-a-service

More information

The Gogo Inflight Internet Portfolio delivers a complete internet experience via Gogo Inflight. Gogo FLEX Inflight System

The Gogo Inflight Internet Portfolio delivers a complete internet experience via Gogo Inflight. Gogo FLEX Inflight System Gogo FLEX 2Ku Gogo FLEX 2Ku Access a global satellite network that is future ready Since its introduction in 2014, the Gogo 2Ku technology has revolutionized global inflight connectivity. A key component

More information

360 CorporateProfiling Increases profits through in-depth company analysis

360 CorporateProfiling Increases profits through in-depth company analysis ConVergent is a leading, international provider of integrated strategy management tools and technology solutions for business, education and professional companies. ConVergent ConVergent has a portfolio

More information

Stop the Swiveling: Transform Finance and Accounting with Robotic Process Automation

Stop the Swiveling: Transform Finance and Accounting with Robotic Process Automation Stop the Swiveling: Transform Finance and Accounting with Robotic Process Automation Stop the Swiveling: Transform Finance and Accounting with Robotic Process Automation 2 Automation is coming to finance

More information

Seven Key Success Factors for Identity Governance

Seven Key Success Factors for Identity Governance WHITE PAPER Seven Key Success s for Identity Governance Insights and Advice from Real-World Implementations You have been given a high-profile mission: address urgent audit and compliance requirements

More information