OUR VISION. Creativity, quality, innovation, ecology, reliability and service are our group s values and our commitment every step of the way.

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2 OUR VISION For over forty years, Groupe GM has created, produced and distributed lines of cosmetics and accessories for independent hotels and hotel chains worldwide, whatever their style and décor. Providing hotel amenities that are suited to your brand, tailored to your needs and respectful of nature is our philosophy. We create amenities with you that your guests will want to take home as a memento of their stay. Since our inception we have worked in partnership with leading, internationally and regionally renowned brands from the world of cosmetics, fashion, design or spa with whom we have exclusive license agreements allowing us to offer a wide selection of branded products. We respect our planet and share a commitment with our industrial partners who have environmental certifications to reduce our impact on the environment by offering manufacturing solutions ensuring quality, code of conduct and compliance worldwide. Our goal is to provide you with flexible, comprehensive manufacturing and distribution solutions tailored to your needs either through our network of distributors comprised of exclusive members or through distribution centres. Creativity, quality, innovation, ecology, reliability and service are our group s values and our commitment every step of the way. LAURENT MARCHAND Chief Executive Officer

3 BRANDS: A UNIQUE PORTFOLIO This unique brand portfolio, combined with exceptional expertise in custom creation, allows us to provide a tailored response to all of our customers requests, while providing them with a quality guarantee. PRODUCTS: INNOVATION AND TAILOR-MADE SOLUTIONS We work with you to design a line of cosmetics and accessories that will best reflect your hotel s image. MADE-TO-MEASURE EXCLUSIVE CREATIONS We match the personality of your hotel to a fragrance giving you a unique and bespoke line that will remain etched in your guests mind ensuring they remember your hotel. Our designers will design and create a unique, exclusive concept tailored to your specifications or in partnership with one of our brands. Our cosmetics centre will offer a wide range of perfumes, enhancements and formulations, some of which are organic, Ecolabel or sulfate free. In our support of sustainable development, we champion eco-design principles and factor the environmental impact of our products into every stage of the development cycle, from design through to formulation. and by invitation STRENGTHS We have an integrated organisation with our own: Graphic studio R&D and cosmetic regulations center Production facilities Exclusive distribution network ( SULFATE F R E E )

4 ECO-GREEN APPROACH: A GLOBAL COMMITMENT Concerned with preserving our planet s resources, we take into account the impact of our products on the environment at all stages of development, from design to formulation. ECO-DESIGN & ECO-GREEN PACKAGING ECO-RESPONSIBLE PARTNERS Our industrial partners adhere to values of social and environmental responsibility: they comply with the Good Manufacturing Practices (ISO 22716) and ISO certification standards. Our products are manufactured in approved factories. Our factories do everything to minimise their impact on the environment by streamlining their supply chain solutions, reducing water and energy use, recycling waste, restricting the use of outer packaging and using clean technologies. ORGANIC OR ECOLABEL FORMULAS We offer organic formulas approved by Ecocert and labelled by Cosmebio: Over 95% of the ingredients are of natural origin. Over 10% of the total ingredients are from organic farming. The aim of eco-design is to reduce the environmental impacts that a product may generate during its life cycle, from its design to its final disposal. At the very start all our bottles, tubes, caps, packaging and accessories are designed and manufactured using recyclable, recycled or certified biodegradable materials. We offer biodegradable products and accessories from renewable resources such as corn starch (PLA). We use up to 100% recycled materials such as cardboard, PCR (post-use recycled plastic) and wood composite (WPC). We offer organic cotton laundry bags and natural fibre slippers. Biodegradable tray Ecopump ECO-FRIENDLY FORMULATIONS Our premier quality formulations are a perfect response to the needs and demands of the market: They use natural ingredients and plant-based surface-active agents boasting over 90% biodegradability. They are dermatologically tested and are not tested on animals. We also offer formulas that are European Ecolabel certified by Afnor and Nordic Ecolabel certified by the Swedish Nordic Ecolabelling Board: Minimum impact on aquatic ecosystems. Meets strict requirements for biodegradability. Reduces packaging waste. We use Stone-paper, an environmentally friendly material made of waste rock that is wood-free and acid-free; it is made from calcium carbonate from limestone quarries. We have a full range of Ecocert or Ecolabel certified Ecopump bottles or Ecosource wall dispensers. Our cardboard boxes and accessories are printed with acrylic varnish. Our brochures are printed with vegetable inks on PEFC certified paper from sustainably managed forests or FSC recycled paper in ISO certified printing works. Natural fibre slippers Stone-paper sachet They do not contain parabens, silicones, formaldehydes or ingredients of animal origin. Our soaps are plant-based. We can also develop palm oil-free soaps or soaps using palm oil from RSPO-certified sustainably-managed palm plantations. Our cosmetic laboratory develops a broad array of custom and sulfate-free formulations. ( SULFATE F R E E ) STRENGTHS A certified ecological offering that will add value to your eco-responsible commitment. Ecosource airless dispenser is the leading dispenser of cosmetics with formulas guaranteed to be free of preservatives, as gentle for skin as for the environment.

5 PRODUCTION: GLOBAL INDUSTRIAL EXPERTISE We have global expertise in development and production methods. STRENGTHS Impeccable and consistent quality worldwide Flexible and reliability of supply Compliance with national and international cosmetic regulations Production capacity adapted to the demand Responsiveness and flexibility Respect for the environment Responsibility vis-à-vis the products so as to discharge our customers of liability RELIABILITY, FLEXIBILITY AND QUALITY CONTROL RELIABILITY OF SUPPLY We strictly monitor our manufacturing and can guarantee the availability and continuity of products worldwide. The same product can be produced at different sites, thereby ensuring the smooth flow of production and guaranteeing the reliability of supply. A RESPONSIVE AND FLEXIBLE PRODUCTION TOOL Our production facilities have been designed to be able to increase their production capacity if necessary and without delay. COSMETIC COMPLIANCE AND USERS SAFETY We guarantee the safety and compliance of all our cosmetic products. We are in compliance with the European REACH Regulation and our manufacturers comply with the Good Manufacturing Practices (ISO Standard 22716). Our cosmetic lines respect the most recent local and international regulations. Based on the most stringent French and European laws, our products are exported worldwide. This expertise ensures product quality, user safety and discharges our customers from all liability vis-à-vis the products. QUALITY CONTROL All our manufacturers work according to the international cosmetics industry s most stringent specifications. They agree to follow precise product specifications and comply with Good Manufacturing Practices (ISO Standard 22716). All our cosmetic products are traced from each ingredient to the final product, both in terms of content and containers. We guarantee impeccable manufacturing quality for all our output. Our industrial partners use environmental management systems and our products are manufactured in labelled factories. Our European factories comply with the Ecocert standards and rules and have received European Ecolabel certification by Afnor. Thanks to over forty years of experience with famous names in cosmetics who entrust us with the licensed production of their brand, we offer a guarantee of quality and compliance that is unique in the world: internationally renowned cosmetic brands have audited our production sites and approved our manufacturing methods.

6 DISTRIBUTION: GLOBAL COVERAGE We manufacture in different regions of the globe and have a distribution network covering the entire world. EXCLUSIVE LOCAL DISTRIBUTORS Europe Our global network features exclusive members that are true professionals in hotel room accessories. Dynamic, customerfocused and responsive, they deliver a flawless, reliable and cost-effective local service. They provide flexible and fast deliveries, as well as a simple and practical response to your everyday needs. North America Middle East Asia Each of our distributors manages its supply chain locally. Africa STRENGTHS Knowledge of the local market Permanent local stock to be able to deliver on demand without delay No time difference or language barrier Direct responsiveness DISTRIBUTION CENTRES AND EXCLUSIVE LOCAL DISTRIBUTORS South America Oceania Pacific Billing in local currency Facilitated administrative and customs procedures A single contact for all statistics: Groupe GM We adapt our distribution method to your needs: based on volumes, we deliver, either through our network of exclusive distributors or directly from our factories, to the selected distribution centres. MOVEMENT OF GOODS COSMETICS AND ACCESSORIES FACTORIES COSMETICS FACTORIES

7 OUR HISTORY: HIGHLIGHTS We have been providing hotel amenities around the world for over forty years through our international network of exclusive distributors and manufacturers. OUR EXPERTISE Brand licensing Creation in France of AFI, the first distributor of the future Groupe GM network 1975 Creation of Groupe GM and exclusive global licensing agreement with NINA RICCI 1988 Launch of the first hotel line for a spa brand: ANNE SÉMONIN Development of the first Ecolabel certified products including Ecosource airless dispenser, a unique, patented Ecolabel certified device Exclusive worldwide license agreement with MISSONI Design and creation Product research and development Cosmetic formulation in accordance with international regulations Coordination of an international distribution network Signing of the first international chain contract with Novotel, Accor Group Management of an international network of manufacturers Development of Ecolabel or Organic certified products Georges Marchand, the founder, reinvents the concept of hotel amenities, starting with Ô by LANCÔME by L ORÉAL Exclusive worldwide license agreement with the YVES ROCHER Group Exclusive worldwide license agreement with the CLARINS Group (CLARINS, AZZARO, THIERRY MUGLER) Launch of DAMANA Organic Bath Line certified by Ecocert and Cosmebio 2009 Exclusive worldwide license agreement with NUXE Launch of the exclusive GUERLAIN luxury hotel collection Groupe GM covers more than 70 countries and has a unique portfolio of over 30 brands.

8 CREATIONS Since the establishment of our international chains department, several hotel groups have entrusted us with the creation, production and distribution of their hotel amenity lines. OVER FORTY YEARS OF EXPERIENCE Our unique expertise and flexibility allows us to produce cosmetics and accessories that meet the needs of different markets and different types of hotels, whatever their style and vocation. Whether you are an independent hotel or an international chain, we offer a truly global approach.

9 Printed on PEFC/ paper coming from sustainably managed forests Groupe GM: 14 rue Avaulée Malakoff - France Head office: 10 rue des Bergers Paris - France Tel.: +33 (0) Fax: +33 (0) contact@groupegm.com