PowerPoint to accompany Philip Kotler, Stewart Adam, Linden Brown & Gary Armstrong
|
|
- Debra Chase
- 6 years ago
- Views:
Transcription
1 PowerPoint to accompany Philip Kotler, Stewart Adam, Linden Brown & Gary Armstrong Kotler, Brown, Adam & Armstrong: International Marketing 3e 2006 Pearson Education Australia
2 Chapter 3 The global marketing environment Kotler, Brown, Adam & Armstrong: International Marketing 3e 2006 Pearson Education Australia
3 Chapter objectives 1. List and discuss the importance of the elements of the marketing organisation s micro-environment, including the marketing organisation, marketing intermediaries, customers, competitors and publics 2. Explain the broad concept of the organisation s macroenvironment 3. Outline the key changes occurring in the organisation s macro-environment including shifts in the demographic, economic, technological, political, cultural and natural environments. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 3 3
4 Micro vs Macro Environments Micro-environment The forces close to the organisation that affect its ability to serve its customers: the organisation, market channel firms, customer markets, competitors and publics Macro-environment The larger societal forces that affect the whole microenvironment: demographic, economic, natural, technological, political forces Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 4 4
5 The Marketing Organisation's Micro-Environment Kotler, Brown, Adam & Armstrong: International Marketing 3e 2006 Pearson Education Australia 5
6 Figure 3.1: Actors in Microenvironment Suppliers Company Competitors Marketing Intermediaries Customers Publics Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 6 6
7 The Marketing Organisation s Micro-Environment Marketing management has the task of attracting and building relationships with customers by creating customer value and satisfaction. However, marketing management does not accomplish this task alone. Its success will depend on other actors in the organisation s micro-environment 1. The Marketing Organisation 2. Suppliers 3. Marketing Intermediaries 4. Customers 5. Competitors 6. Publics Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 7 7
8 The Marketing Organisation Senior management sets the organisation s mission, objectives, broad strategies and policies. Marketing managers must make decisions within the plans made by senior management. Senior management must approve marketing plans before they can be implemented. In designing marketing plans, marketing management takes other organisation groups into account such as: top management, finance, research and development (R&D), purchasing, manufacturing and accounting. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 8 8
9 Figure 3.2: The Internal Environment Finance R & D Marketing Senior Management Purchasing Accounting Manufacturing Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 9
10 Marketing Orientation Organisations that adopt a marketing orientation must think customer, and work together to exceed customers expectations. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 10 10
11 Suppliers Suppliers are an important link in the organisation s overall customer value delivery system. Marketing managers must watch for: supply availability. supply shortages or delays, labour strikes price trends of supplies All of the above events can damage customer satisfaction in the long run. Rising supply costs may force price increases that can harm the organisation s sales volume. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 11 11
12 Marketing Intermediaries (1) Marketing intermediaries help an organisation to promote, sell and distribute its goods to final buyers. They include: Resellers help the organisation find customers or make sales to them Physical Distribution Firms help the organisation stock and move goods from their points of origin to their destinations. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 12 12
13 Marketing Intermediaries (2) Marketing Services Agencies are the facilitating agencies marketing research companies, advertising agencies, media firms,export consulting agencies and marketing consulting firms that help the organisation target and promote its products to the right markets Financial Intermediaries include banks, credit organisations, insurance organisations and other businesses that help to finance transactions or insure against the risks associated with the buying and selling of goods Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 13 13
14 Customers The marketing organisation must study its customer markets closely. The organisation can operate in five types of customer markets: 1. Consumer markets 2. Business markets 3. Reseller markets 4. Government markets 5. International markets Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 14 14
15 Figure 3.3: Types of Customer Markets Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 15 15
16 Competitors Every organisation faces a wide range of competitors. The marketing concept states that, to be successful, an organisation must provide greater customer value and satisfaction than its competitors. No single competitive marketing strategy is best for all organisations. Each marketer should consider its own size and industry position compared with those of its competitors. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 16 16
17 Publics The organisation s marketing environment also includes various publics. A public is any group that has an actual or potential interest in, or impact on, an organisation s ability to achieve its objectives. Every organisation is involved with seven types of publics Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 17 17
18 Figure 3.4: Types of Publics Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 18 18
19 The Marketing Organisation's Macro-Environment Kotler, Brown, Adam & Armstrong: International Marketing 3e 2006 Pearson Education Australia 19
20 Figure 3.5: Major Forces in the organisation s Macro-Environment Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 20 20
21 Demographic Environment Growing Ethnic Diversity Age Structures Education Key Demographic Trends Geographic Shifts Changing Family Structure Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 21
22 Demographic and Economic Environments Demographic Changing age structure of population Changing household Geographic shift in population Better educated and more white-collar population Increased ethnic diversity Social Changes in income Changing consumer spending patterns Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 22 22
23 Example: Schoolies cool for school Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 23
24 Projected Australian population growth Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 24
25 Retail is changing as the composition of households changes Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 25
26 Economic Environment Economic Development Key Economic Concerns for Marketers Changes in Income Changes in Consumer Spending Patterns Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 26
27 Natural Environment Shortages of raw materials Increased costs of energy Increased pollution Government intervention in natural resource management Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 27 27
28 Natural Environment Shortage of Raw Materials Government Intervention Key Areas of Concern in the Natural Environment Energy Costs Increased Pollution Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 28 28
29 Example: Toyota targets the environmental concerns of motorists Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 29
30 Technological Environment Fast Pace of Change High R & D Budgets Issues in the Technological Environment Focus on Minor Improvements Increased Regulation Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 30
31 Example: ipod: A revolution in portable music and information Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 31
32 Political Environment Legislation Key Trends in the Political Environment Enforcement Greater Concern for Ethics Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 32 32
33 Cultural Environment The cultural environment is made up of institutions and other forces that affect society s basic values, perceptions, preferences, and behaviours. People grow up in a particular society that shapes their basic beliefs and values. They absorb a world view that defines their relationships to themselves and others. The following cultural characteristics can affect marketing decisions. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 33 33
34 Example: Birds of a feather consume together. Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 34
35 Shift in Secondary Cultural Values Of Oneself Of the Universe Of Nature People s Views Of Others Of Organisations Of Society Kotler, Adam, Brown & Armstrong: International Marketing 3e 2006 Pearson Education Australia 35
Chapter Three. Analyzing the marketing environment
{MARKETING MANAGEMENT } Chapter Three Analyzing the marketing environment A company s market environment consists of the actors and forces outside marketing that affect marketing management s ability to
More informationMarketing philosophies:
Marketing philosophies: Production: o the philosophy that consumers favour the products that are available and highly affordable, and that management should therefore focus on improving production and
More informationEnvironment. Principles of Marketing Global Edition. Kotler and Armstrong. Chapter 3: Analyzing the Marketing
Principles of Marketing Global Edition Kotler and Armstrong Chapter 3: Analyzing the Marketing Environment Copyright 2016 Pearson Education, Inc. 3-1 Analyzing the Marketing Environment Copyright 2016
More informationTHE MARKETING ENVIRONMENT
THE MARKETING ENVIRONMENT It is useless to tell a river to stop running; the best thing is to learn swimming in the direction it is flowing ANONYMOUS MARKETING ENVIRONMENT The marketing firm operates within
More informationAnalyzing the Marketing Environment
i t s good and good for you Chapter Three Analyzing the Marketing Environment Copyright 2012 Pearson Education, Inc. 3-1 Analyzing the Marketing Environment Topic Outline Macroenvironemnt The Demographic
More informationFEEDBACK TUTORIAL LETTER ASSIGNMENT 1 SECOND SEMESTER 2018 MARKETING PRINCIPLES MPS512S
FEEDBACK TUTORIAL LETTER ASSIGNMENT 1 SECOND SEMESTER 2018 MARKETING PRINCIPLES MPS512S 1 1 ASSIGNMENT ONE QUESTION 1 (15 Marks) Discuss 4 segmentation strategies that Thomas shop can use to establish
More informationi t s good and good for you Chapter Three Analyzing the Marketing Environment Copyright 2012 Pearson Education, Inc. Publishing as Prentice Hall 3-1
i t s good and good for you Chapter Three Analyzing the Marketing Environment Copyright 2012 Pearson Education, Inc. 3-1 Analyzing the Marketing Environment Topic Outline The Company s Microenvironment
More information10/11/2016. Managers can classify competing alternatives at three levels: Generic Need: Breakfast foods. Basic Types of Market Measurement
Sales (in units) 10/11/2016 Managers can classify competing alternatives at three levels: Generic Need: Breakfast foods Primary Demand is the demand for the product form or product class that has been
More informationANALYZING THE MARKETING ENVIRONMENT
Chapter 3 ANALYZING THE MARKETING ENVIRONMENT Md. Afnan Hossain Lecturer, School of Business & Economics Source: P. Kotler & G. Armstrong (2015) Principles of Marketing; V.S.Bahar, Presntation, NSU MKT
More informationANALYZING MARKETING ENVIRONMENT
ANALYZING MARKETING ENVIRONMENT Xerox invented photocopying and for decades flat out dominated the industry it had created. But Xerox s harrowing experience provides a cautionary tale of what can happen
More informationThe Marketing Environment
The Marketing Chapter 3 Learning Goals 1. Understand environmental forces 2. Learn how demographic and economic factors affect marketing 3. Identify trends in the firm s natural and technological environments
More information5/3/2010. MNM202-Y The nature of marketing
The nature of marketing Marketing Management MNM202-Y dtoitm3@unisa.ac.za Marketing is the process of planning and executing the conception, pricing, marketing communication and distribution of ideas,
More informationThe Marketing. environment. Objectives. Objectives. Discussion: Is VW s next nostalgia venture, the flower-power Microbus, as likely to succeed?
The Marketing Environment Chapter 4 Objectives Know the environmental forces that affect the company s ability to serve its customers. Realize how changes in the demographic and economic environments affect
More informationLecture 1: Introduction to Marketing; The Marketing Environment and Market Analysis Chapters 1.
Lecture 1: Introduction to Marketing; The Marketing Environment and Market Analysis Chapters 1. What is marketing? Marketing- the activity, set of institutions, and processes for creating, communicating,
More informationCHAPTER VI BUSINESS ENVIRONMENT ANALYSIS
CHAPTER VI BUSINESS ENVIRONMENT ANALYSIS 6.1 INTRODUCTION A business enterprise is a part of the society and the business environment has a direct relationship with the policy of the enterprise. The environment
More informationMrs. Gracy D'souza, Assistant Professor J. M. Patel College of Commerce BUSINESS ENVIRONMENT MODULE II CHAPTER - 1
J. M. Patel College of 1 BUSINESS ENVIRONMENT MODULE II CHAPTER - 1 2 3 Definition : Keith Davis Environment of the business means the aggregate of all conditions, events and influences that surround and
More informationAM SYLLABUS (2020): Marketing AM SYLLABUS (2020) SYLLABUS
MARKETING AM SYLLABUS (2020) AM23 SYLLABUS 1 Marketing AM23 Syllabus (Available in September) Paper 1 (3 hrs) + Paper II (3 hrs) Syllabus objectives The syllabus is intended to encourage candidates to:
More informationUnit 4: Marketing Principles
Unit 4: Marketing Principles Unit code: F/601/0556 QCF level: 4 Credit value: 15 credits Aim This unit aims to provide learners with understanding and skills relating to the fundamental concepts and principles
More informationIM SYLLABUS (2019) MARKETING IM 23 SYLLABUS
IM SYLLABUS (2019) MARKETING IM 23 SYLLABUS 1 Marketing IM 23 Syllabus (Available in September) 1 Paper (3 hours) Syllabus objectives The syllabus is intended to encourage candidates to: Understand and
More informationThe Marke)ng Environment
The Marke)ng Environment SAS What is marke)ng environment? diahsastri The marke)ng environment is a term that is used to collec5vely iden)fy all the elements that have some impact on the actual performance
More informationCHAPTER 5 OVERVIEW OF MARKETING. By: Engr. Muhammad Muizz Bin Mohd Nawawi
CHAPTER 5 OVERVIEW OF MARKETING By: Engr. Muhammad Muizz Bin Mohd Nawawi Definition of Marketing The process by which companies create value for customer and build strong customer relationships in order
More informationFOR MORE PAPERS LOGON TO
MGT301 - Principles of Marketing Stew Leonard, owner/operator of supermarkets, reacts adversely to losing a single customer sale. He feels that this amounts to losing the entire stream of future purchases
More informationUNIVERSITY OF WALES Module Implementation Plan
UNIVERSITY OF WALES Module Implementation Plan MODULE: MKT-101 Introductory LECTURER: Michael Redmond MKT-102 Introductory Management INTAKE: 2008 SEMESTER: Spring, 2010 ACTIVITY TYPES:, presentation,
More informationMarketing: Managing Profitable Customer Relationships 1
Marketing: Managing Profitable Customer Relationships 1 Learning Objectives After studying this chapter, you should be able to: 1. Define marketing and outline the steps in the marketing process 2. Explain
More informationMARKETING CYB1B /CPZ3D / CPG1B UNIT : I V
MARKETING CYB1B /CPZ3D / CPG1B UNIT : I V UNIT I SYLLABUS Introduction to Marketing Meaning & Definition of Marketing Functions of Marketing Marketing orientation Role and importance of Marketing Classification
More informationPrinciples of Marketing
Principles of Marketing Part1 1 Lesson 1& 2 Understanding Marketing Management Lesson1 & 2 Understanding Marketing Management defining marketing the marketing concept orientations toward the marketplace
More informationMarketing Principles
Unit 14: Marketing Principles Unit code: F/601/0556 QCF level: 4 Credit value: 15 Aim This unit aims to provide learners with understanding and skills relating to the fundamental concepts and principles
More informationA P. ion,9e. Gary Armstrong. Philip Kotler. University of North Carolina. Northwestern University. Pearson Education International
A P ion,9e Gary Armstrong University of North Carolina Philip Kotler Northwestern University Pearson Education International Preface 21 Acknowledgments 28 PART 1 DEFINING MARKETING AND THE MARKETING PROCESS
More informationPricing. Principles of Marketing Global Edition Kotler and Armstrong. Chapter 10: Understanding and Capturing Customer Value
Principles of Marketing Global Edition Kotler and Armstrong Chapter 10: Pricing Understanding and Capturing Customer Value Copyright 2016 Pearson Education, Inc. 10-1 Pricing Copyright 2016 Pearson Education,
More informationMMK101 SUMMARY NOTES Marketing Fundamentals Exam Preparation
MMK101 SUMMARY NOTES Marketing Fundamentals Exam Preparation LINK TO PROQUEST EBOOK THROUGH DEAKIN PORTAL (Armstrong et al 2017, Principles of Marketing, 7th edition) LO = Learning Objective Word count:
More informationVEER NARMAD SOUTH GUJARAT UNIVERSITY, SURAT 1 : 104 GENERAL MARKETING PAPER - I
Semester 1 Paper No : 104 GENERAL MARKETING PAPER - I This Course acquaints the Students with the basic issues in General Marketing. 1. Introduction: Concept, Nature, Scope and Importance of Marketing,
More informationMMK277 Marketing Management Summary Notes
MMK277 Marketing Management Summary Notes Topic 1: Definitions: Marketing: [p. 4 ]. The process by which companies create value for customers and build strong customer relationships in order to capture
More informationMGT301 Solved 3 rd Quiz solved By Cuter Killer and Masood Khan June 2011
Test marketing Evaluation of competitors Question # 5 of 15 ( Start time: 09:09:50 PM ) Total Marks: 1 Gathering of primary data by asking questions from concern people about their knowledge, attitudes,
More informationChapter 2 The Marketing Environment
Chapter 2 The Marketing Environment 1 Learning outcomes Describe the role that the marketing landscape plays and the influence that it exerts on the organisation Explain the interfaces between marketing
More informationMARKETING RISKA SEPTIFANI, STP, MP DEPARTMENT OF AGROINDUSTRIAL TECHNOLOGY FACULTY OF AGRICULTURAL TECHNOLOGY UNIVERSITAS BRAWIJAYA
BASIC UNDERSTANDING OF MARKETING CONCEPTS AND THE DEVELOPMENT IN THE 21ST CENTURY MARKETING RISKA SEPTIFANI, STP, MP DEPARTMENT OF AGROINDUSTRIAL TECHNOLOGY FACULTY OF AGRICULTURAL TECHNOLOGY UNIVERSITAS
More informationFONMQT - Fundamentals of Marketing
Coordinating unit: Teaching unit: Academic year: Degree: ECTS credits: 2014 801 - EUNCET - Euncet University Business School 801 - EUNCET - Euncet University Business School BACHELOR'S DEGREE IN BUSINESS
More informationaffordability budgeting Method in which companies budget for marketing based on what they believe
Glossary -1 Glossary for Wood, The Marketing Plan 2e affordability budgeting Method in which companies budget for marketing based on what they believe they can afford. (Chapter 10) annual plan control
More informationAn Introduction. Twelfth Edition. Global Edition. O GARY ARMSTRONG University of North Carolina. Q PHILIP KOTLER Northwestern University PEARSON
An Introduction Twelfth Edition Global Edition O GARY ARMSTRONG University of North Carolina Q PHILIP KOTLER Northwestern University PEARSON Boston Columbus Indianapolis New York San Francisco Upper Saddle
More informationThe Changing Marketing Environment 2-1
The Changing Marketing Environment 2-1 Chapter Goals To gain an understanding of: The concept of environmental scanning. How external forces influence a firm s marketing program: Demography, economics,
More informationDOWNLOAD OR READ : THE MARKETING ENVIRONMENT PDF EBOOK EPUB MOBI
DOWNLOAD OR READ : THE MARKETING ENVIRONMENT PDF EBOOK EPUB MOBI Page 1 Page 2 the marketing environment the marketing environment pdf the marketing environment MARKETING ENVIRONMENT The marketing firm
More informationPOLYTECHNIC OF NAMIBIA
POLYTECHNIC OF NAMIBIA SCHOOL OF MANAGEMENT SCIENCES DEPARTMENT OF MARKETING& LOGISTICS BACHELOR OF MARKETING (07BMAR & OTHER PROGRAMMES) INTRODUCTION TO MARKETING AND ITS ENVIRONMENT SUBJECT CODE: IME511
More informationMKTG101. Marketing Fundamentals
MKTG101 Marketing Fundamentals MKTG101 - Marketing Fundamentals Table of Contents Brief Overview: Learning Outcome... 1 Learning Objective... 1 Lecture 1 Introduction... 2 Lecture 2 The Marketing Environment...
More informationPrinciples of Marketing
MKC1200: Principles of Marketing Week 1: Core Marketing Principles... 2 Week 1a: Introduction... 2 Week 1b: Core Marketing Concepts... 3 Week 2: Marketing Environment... 5 Week 2a: Macro environment...
More informationChapter 3. Learning Objectives. Collecting Information and Forecasting Demand. marketing information system? information system? system? developments?
Chapter 3 Collecting Information and Forecasting Demand Copyright 2016 Pearson Education Ltd. 3-1 Learning Objectives 1. What are the components of a modern marketing information system? 2. What are useful
More informationPostgraduate Diploma in Marketing June 2017 Examination Discovering Marketing Essentials (DME)
Postgraduate Diploma in Marketing June 2017 Examination Discovering Marketing Essentials (DME) Date: 15 June 2017 Time: 0830 Hrs 1130 Hrs Duration: Three (03) Hrs Total marks for this paper is 100 marks.
More informationUNIVERSITY OF BOLTON OFF CAMPUS DIVISION RAS AL KHAIMAH BUSINESS MANAGEMENT TRIMESTER 3 EXAMINATION 2016/2017 MARKETING PRINCIPLES MODULE NO.
OCD097 UNIVERSITY OF BOLTON OFF CAMPUS DIVISION RAS AL KHAIMAH BUSINESS MANAGEMENT TRIMESTER 3 EXAMINATION 2016/2017 MARKETING PRINCIPLES MODULE NO. BAM4004 Date: 15th August 2017 Time: 10:00am 12:00pm
More informationMARKETING FOUNDATION LECTURES
MARKETING FOUNDATION LECTURES LECTURE 1 INTRODUCTION TO MARKETING & MARKETING ENVIRONMENT LO1: OVERVIEW OF MARKETING & THE MARKETING PROCESS Marketing: the activity, set of institutions and processes for
More informationJEFFERSON COLLEGE COURSE SYLLABUS
JEFFERSON COLLEGE COURSE SYLLABUS MGT150 MARKETING 3 Credit Hours Prepared by: Cindy M. Rossi March 26, 2012 BUSINESS DIVISION Elizabeth Check, Dean Mary Beth Ottinger, Division Chair MGT150 - MARKETING
More informationPRINCIPLES OF MARKETING
PRINCIPLES OF MARKETING Tamar Avnet, Ph.D. Yeshiva University www.companyname.com 2016 Jetfabrik Multipurpose Theme. All Rights Reserved. 1. Role of Marketing in a Firm www.companyname.com 2016 Jetfabrik
More informationModule 1 Business Environments
Module 1 Business Environments Identifies the various components of micro, market and macro business s, and discusses the relationship between the s. Section A: Business Environments Levels of the business
More information- define a market oriented mission - Setting company s objectives and goals
1. Creating and capturing customer value WHAT IS MARKETING - Marketing defined - Marketing Process UNDERSTANDING THE MARKETPLACE AND CUSTOMER NEEDS - Customer needs wants and demands - Market offerings:
More informationMarketing Process and Consumer Behavior
Marketing Process and Consumer Behavior Manil De Mel -Dip in Mktg, CPM(Aisa Pacific) MBA(Aus) Mphi(Tokyo) Lecture no 09 What is Marketing According to Philip Kotler, The term Marketing is defined as a
More informationContents. Chapter 1 Introduction. Chapter 2 Marketing Process and Environment
Contents Chapter 1 Introduction Meaning of Marketing... 1 Marketing Definitions... 1 Implications of the Various Definitions of Marketing... 4 Core Concepts of Marketing... 5 Marketing Management Concept...
More informationMarketing in Hospitality
Unit 8: Marketing in Hospitality Unit code: Y/601/1793 QCF level: 4 Credit value: 15 Aim This unit enables learners to understand the concepts of marketing, the role of the marketing mix, the marketing
More informationFOR MORE PAPERS LOGON TO
MGT301 - Principles of Marketing When Olympia Carpets develops new carpets that are highly stain resistant and durable, it must educate consumers about the product's benefits. This activity calls for which
More informationChapter 3. The Marketing Environment
Chapter 3 The Marketing Environment 1 Case Study McDonald s Challenges Marketing Initiatives Shifting consumer lifestyles Low ratings of food and service quality Atmosphere not upscale Image of being unclassy,
More informationIn the 'right quantities' In the 'right condition' With the 'right degree' of advice, installation and after- sales service.
The middleman is not a hired link in a chain forged by a manufacturer, but rather an independent market, the focus of a large group of customers for whom he buys. Phillip McVey THE ROLE AND IMPORTANCE
More informationPreliminary Certificate in Marketing 8 July 2018 Examination PCM II th Intake, 28 th Year
Preliminary Certificate in Marketing 8 July 2018 Examination PCM II 2018 98 th Intake, 28 th Year Candidate s Registration Number (As per in the examination admission form / Student ID) 0 0 0 0 0 For Examiner
More informationChapter 3: Environmental and Internal. conducting marketing research (Kotler) Chapter 3: Scanning the market. Analysis (Douglas) Lecture 2
Lecture 2 Chapter 3: Environmental and Internal Analysis (Douglas) Chapter 3: Scanning the market environment, forecasting, demand and conducting marketing research (Kotler) Environmental and Internal
More informationMarketing Principles is a nine-credit mandatory module which sits within the suite of Level 3 modules.
Module Specification: Marketing Principles Marketing Principles is a nine-credit mandatory module which sits within the suite of Level 3 modules. To gain the CIM Level 3 Foundation Certificate in Marketing
More informationAn Introduction Eleventh Edition
An Introduction Eleventh Edition GARY ARMSTRONG University of NorthXarolina Global Edition r err PHILIP KOTLER Northwestern University Boston Columbus Indianapolis New York San Francisco Upper Saddle River
More informationIntroduction to. marketing. theory and practice. Second edition. Adrian Palmer OXFORD UNIVERSITY PRESS
Introduction to marketing theory and practice Second edition Adrian Palmer OXFORD UNIVERSITY PRESS Preface Acknowledgments Guided tour of the textbook features v vii viii Marketing: the fundamentals 1
More informationMarketing*Fundamentals!
Marketing*Fundamentals! Topic 1 - Introduction to Marketing Fundamentals Marketing* Marketing is a social & managerial process by which individuals & groups obtain what they need and want through creating,
More informationContents. Chapter 1 Strategic Marketing Management An Introduction Chapter 2 Marketing Strategy and Planning 26-52
Contents Part I- Introduction to Strategic Marketing Chapter 1 Strategic Marketing Management An Introduction 3-25 Chapter 2 Marketing Strategy and Planning 26-52 Chapter 3 Business Strategy and Competitive
More informationPreliminary Certificate in Marketing 30 th September, 2017 Examination PCM III th Intake, 27 th Year
Preliminary Certificate in Marketing 30 th September, 2017 Examination PCM III 2017 95 th Intake, 27 th Year Candidate s Registration Number (As per in the examination admission form / Student ID) 0 0
More informationSupplementary Handout- Business Environment. Chapter 01
Supplementary Handout- Business Environment Chapter 01 Sources of competition- The five forces framework By Himashi De Mel: CIMA Passed Finalist Inherent with the notion of strategy is the issue of competitiveness.
More informationUniversity of Mumbai. M.Com Part I. Revised Syllabus of Business Management Group-Paper II. Marketing Strategies and Plans
AC 7/6/2013 Item no. 4.34 Learning outcomes: University of Mumbai M.Com Part I Revised Syllabus of Business Management Group-Paper II Marketing Strategies and Plans (w.e.f. Academic Year 2013-14) Semester
More informationByungdeok Kang Handong Global University
Byungdeok Kang Handong Global University Human Service Organization Management Planning Monitoring & Evaluating Designing Leadership Supervising Staffing Budgeting Leadership A process by which an individual
More informationThere are two fools in every market. One charges too little; the other charges too much Russian proverb
There are two fools in every market. One charges too little; the other charges too much Russian proverb WHAT IS PRICE? Price is the amount of money charged for product or service, or the sum of all the
More informationSyllabus of the course Marketing Management
Syllabus of the course Marketing Management I. IDENTIFICATION Subject title: Marketing Management Code: 101211 Degree: Bachelor of Tourism Academic year: 2016-17 Subject type: Core ECTS Credits (hours):
More informationMarketing Exam Study Guide
1. 4Ps AND THEIR IMPORTANCE Marketing Exam Study Guide The marketing mix: set of variables that a marketer can exercise control over in creating an offering for exchange. 1) It comprises of two parts:
More informationCIM Level 4 Certificate in Professional Marketing
CIM Level 4 Certificate in Professional Marketing Marketing (2100) Time: 14:00 16:00 Date: 30 June 2015 The examination comprises 50 compulsory questions Section 1 40 stand-alone multiple choice questions
More informationAM SYLLABUS (2015) MARKETING AM 23 SYLLABUS
AM SYLLABUS (2015) MARKETING AM 23 SYLLABUS 1 Marketing AM 23 (Available for September) Syllabus Paper I (3 hours) + Paper II (3 hours) Introduction The aim of the syllabus is to introduce the basic concepts
More informationBASICS OF MARKETING 4TH MIDTERM MARKETING MANAGEMENT 1.
Mária Magyar BASICS OF MARKETING 4TH MIDTERM MARKETING MANAGEMENT 1. 27/11/2013 Management and Business Economics What will be discussed Marketing definition(s) Marketing management philosophies Marketing
More informationBusiness Studies 2009 HIGHER SCHOOL CERTIFICATE EXAMINATION. Total marks 100. Section I Pages 2 6
2009 HIGHER SCHOOL CERTIFICATE EXAMINATION Business Studies Total marks 100 Section I Pages 2 6 General Instructions Reading time 5 minutes Working time 3 hours Write using black or blue pen Draw diagrams
More informationAn overview of marketing - Lecture 1. Marketing
An overview of marketing - Lecture 1 Marketing Marketing is a social and managerial process by which individuals and organisations obtain what they need and want through creating and exchanging value with
More informationST.JOSEPH S COLLEGE OF COMMERCE (AUTONOMOUS) DEPARTMENT OF COMMERCE
ST.JOSEPH S COLLEGE OF COMMERCE (AUTONOMOUS) DEPARTMENT OF COMMERCE TEACHING LESSON PLAN FOR MARKETING MANAGEMENT B.Com Prof 5th Semester (June 07 to September 08) Subject Objective: To help to understand
More informationSOCIAL SCIENCES AND MANAGEMENT COMPANY INTEGRATION IN THE BUSSINESS ENVIRONMENT
COMPANY INTEGRATION IN THE BUSSINESS ENVIRONMENT Silvia Elena Isachi, Research Assistant, PhD Student, Centre For Financial and Monetary Research Victor Slăvescu Abstract:Regardless of the activity, firms
More informationAim Explain the role of marketing in business and the importance of marketing in the business plan.
Lesson 1 AGRICULTURAL MARKETING CONCEPTS Aim Explain the role of marketing in business and the importance of marketing in the business plan. BACKGROUND DISCUSSION Being a successful rural businessman or
More informationCONTENTS CHAPTER ONE STRATEGIC BUSINESS PLANNING
CONTENTS CHAPTER ONE STRATEGIC BUSINESS PLANNING Preview 1 About this topic 1 Topic objectives 1 1. Strategic Planning Overview 2 1.1 Why is strategic planning important? 2 1.2 What is strategic planning?
More informationCHAPTER 2 CORPORATE, BUSINESS AND MARKETING STRATEGY CORPORATE, BUSINESS AND MARKETING STRATEGY
2-1 CHAPTER 2 CORPORATE, BUSINESS AND MARKETING STRATEGY Corporate Business and marketing Marketing process Internet Preparing the marketing plan 1 CORPORATE, BUSINESS AND MARKETING STRATEGY 2-2 2 1 Components
More informationThree important steps to include when conducting a marketing audit
Three important steps to include when conducting a marketing audit 1. Assessing the environmental & macro influences in our specific industry What major demographic changes / economic trends will affect
More informationCHAPTER 13 MARKETING MANAGEMENT
CHAPTER 13 MARKETING MANAGEMENT Chapter content Introduction The evolution of marketing thought The marketing concept Defining marketing The components of the marketing process Market research Consumer
More informationMarketing Industriale e Direzione d Impresa Marketing Plan. Ing. Marco Greco Tel
Marketing Industriale e Direzione d Impresa Marketing Plan Ing. Marco Greco m.greco@unicas.it Tel.0776.299.3641 1.1 The marketing environment Macroenvironment Demographic env. Economic env. Socio-cultural
More informationMarketing & Big Data
Marketing & Big Data Surat Teerakapibal, Ph.D. Lecturer in Marketing Director, Doctor of Philosophy Program in Business Administration Thammasat Business School What is Marketing? Anti-Marketing Marketing
More informationMarketing is a 15-credit mandatory module which sits within the suite of Level 4 modules.
Module Specification: Marketing Marketing is a 15-credit mandatory module which sits within the suite of Level 4 modules. To gain the CIM Level 4 Certificate in Professional Marketing, a pass in BOTH mandatory
More informationCIM Level 4 Certificate in Professional Marketing
CIM Level 4 Certificate in Professional Marketing Marketing (2100) Time: 14:00 16:00 Date: 20 July 2016 Multiple Choice Examination The examination comprises 50 compulsory questions Section 1 40 stand-alone
More informationIbrahim Sameer (MBA - Specialized in Finance, B.Com Specialized in Accounting & Marketing) 1
Ibrahim Sameer (MBA - Specialized in Finance, B.Com Specialized in Accounting & Marketing) 1 Learning Objectives What are macro and micro environment? What are the factors in the internal and external
More informationMKTG 301 (Winterich) Exam 1 Practice Test Solutions 2. E; Marketing myopia; this is something you want to avoid.
www.liontutors.com MKTG 301 (Winterich) Exam 1 Practice Test Solutions 1. E; All of the above except A. A code of Ethics is not part of the Marketing Process. 2. E; Marketing myopia; this is something
More informationINTRODUCTION TO GENERAL MANAGEMENT
INTRODUCTION TO GENERAL MANAGEMENT Timeframe: 16 hours Describe the organisational Explain the basic economic systems in which organisations operate Learning outcomes: Explore the different forms of enterprise
More informationCHAPTER 1: INTRO TO INTEGRATED MARKETING COMMUNICATIONS
CHAPTER 1: INTRO TO INTEGRATED MARKETING COMMUNICATIONS THE ROLE OF MARKETING Marketing: Activity, set of institutions, and processes for creating, communicating, delivering and exchanging offerings that
More informationProducts, Services, and Brands
Principles of Marketing Global Edition Kotler and Armstrong Chapter 8: Products, Services, and Brands Building Customer Value Copyright 2016 Pearson Education, Inc. 8-1 Products, Services, and Brands Copyright
More informationPostgraduate Diploma in Marketing December 2017 Examination Discovering Marketing Essentials (DME)
Postgraduate Diploma in Marketing December 2017 Examination Discovering Marketing Essentials (DME) Date: 14 December 2017 Time: 0830 Hrs 1130 Hrs Duration: Three (03) Hrs Total marks for this paper is
More informationTARGETING AND POSITIONING STRATEGIES UNIT-5 SEGMENTATION
UNIT-5 SEGMENTATION TARGETING AND POSITIONING STRATEGIES Keshav Gadtaula 9842124280, 9851183360 ksv.isken@gmail.com Contents Segmentation concept Process Requirements and levels Bases for segmenting consumer
More informationLamb, Marketing 5CE, Chapter 3, Student Handout
Lecture PowerPoint slides to accompany Canadian Adaptation prepared by Don Hill, Langara College 1 Chapter 3: Ethics and the Marketing Environment 2 Learning Outcomes LO 1 LO 2 LO 3 LO 4 Discuss corporate
More informationPrinciples of UNIT II ANALYSING MARKETING OPPORTUNITIES
Principles of UNIT II ANALYSING MARKETING OPPORTUNITIES BABY THOMAS 2016 6/15/2016 BABY THOMAS 2016 1 UNIT II ANALYSING MARKETING OPPORTUNITIES Learning Objectives 1. Pricing strategies 2. Marketing environment
More informationPrinciples of Marketing 15 th ed Phillip Kotler & Gary Armstrong
Principles of Marketing 15 th ed Phillip Kotler & Gary Armstrong CHAPTER SEVEN Customer-Driven Marketing Strategy: Segmentation, Targeting & Positioning Lecturer: Emran Mohammad Mkt: 202 (Section 3,4)
More informationPowerPoint to accompany
PowerPoint to accompany Chapter 2 Markets, Demand and Supply Learning Objectives 2.1 Economic systems How do countries differ in the way their economies are organised? 2.2 Demand How much will people buy
More informationResearch Paper I Sample
The Impact of Internet Marketing on the Consumers Buying Decisions Research Paper I Sample MyEliteGuide.com Team ABSTRACT The research is about the impact that Internet makes on purchase cycle. This includes
More informationMGT301 - Principles of Marketing Final Paper of Feb 2010
MGT301 - Principles of Marketing Final Paper of Feb 2010 Question No: 1 ( Marks: 1 ) - Please choose one Which one of the following option is NOT a benefit for buyer with E-commerce? Convenience Easy and
More information