Bidding Frequently Asked Questions
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1 Bidding Frequently Asked Questions Who is eligible to bid during the auction? How do I place a bid? Can I get a paper copy or a PDF of the catalog? How are bids processed? How do I log in to the online catalog at The online catalog at doesn t recognize my telephone number or PIN. What should I do? The system would not let me bid. Why? What is a bidder number and how do I get one? Do I need to provide payment information to the auction team? How do I increase the amount of my bid? Can I bid on additional seats for a bid I have already made? What is Win It Now (WIN)? If I bid during the first 5 days of the auction does it HAVE to be a Win It Now (WIN) bid? Can I bid more than the Win It Now (WIN) price during the time that WIN bids are accepted? My bid is not listed? Why? Why can t I find an auction item in the catalog? How do I find out what items I have won? What happens if I cannot attend an event - is my seat transferrable? I need another seat for an event I m attending and the auction is over. What should I do? When and how do I get my winning items from the auction? Who is eligible to bid during the auction? Members of UTUUC are eligible to bid on all items. As always, non-members are welcome to attend events as the guest of a member, and will also be eligible to buy physical items at the Closeout Sale. How do I place a bid? The auction features live online bidding at togetherauction.com/unitytemple. When you log in, you will be able to see bidding activity on auction items and place bids for items you are interested in. Items with bids will have a list indicating other for each person that has bid, and the amount bid by each person. To bid, click on Place Bid and enter the quantity and amount for each item, seat etc. Once you bid, you will be able to see where your bid falls in the list.
2 If you prefer, a paper bid form can be submitted at the auction table on Sundays or sent through the US mail to Unity Temple. Paper bids will be processed as soon as possible. Your payment information must be submitted for your bid to be processed. Information about submitting your payment information can be found here. Note: you will have more information to make a competitive bid if you log in to the online auction catalog and bid online. You can also monitor your bid throughout the auction. Can I get a paper copy or a PDF of the catalog? Yes. While we are working hard to green the auction, paper copies are available by request. Please stop by the auction table or send an request to the auction committee at auction@unitytemple.org. A PDF copy of the catalog will be on the auction page of Unity Temple s website at How are bids processed? During the first five days of the auction, items bid at the Win It Now price or above will be sold to those bidders while supplies last. After the Win It Now option has expired, remaining items and offerings are awarded to the highest bids until the item is sold out. In the event of a bidding tie, the highest and earliest-entered bid is awarded the item. Please note that online bids are processed immediately, but paper bids need to be entered manually before they are processed in the system. The auction team will enter paper bids into the system as soon as possible. How do I log into the online catalog at To log into enter the telephone number you have on file with UTUUC (all 10 digits with dashes), and your PIN - which is initially set to the last 4 digits of your telephone number. After your initial log in, we recommend that you customize your PIN by using the Edit function. The online catalog at doesn t recognize my telephone number or PIN. What should I do? Make sure you have used dashes in your telephone number (e.g ), you have entered all ten digits, and that you are using the telephone number on file with UTUUC. If you continue to have problems, please contact the auction team at auction@unitytemple.org. If you would like to use a different telephone number or PIN, you can edit your profile after you have logged in to the website. The system would not let me bid. Why? You must have a bidder number in order to bid. To obtain a bidder number, your payment information must be submitted to the auction team. See below for more information.
3 What is a bidder number and how do I get one? A bidder number is what activates your online bidding capability and is assigned when you have payment information on file with UTUUC. If you do not have current credit card or bank information on file (for pledge payments) you must submit a Payment Authorization form. This form can be downloaded from the auction page on the UT website at unitytemple.org/support/auction, or picked up at the auction table on Sundays. Once this form has been processed, you will see your bidder number below your name when viewing your online auction statement. Do I need to provide payment information to the auction team? To be issued a bidder number which activates your online bidding capability you must have payment information on file with UTUUC. If you pay your pledge by credit card or through your bank account, you have automatically been assigned a bidder number and are ready to participate in the auction. If you prefer another payment method for your auction purchases you will need to complete a Payment Authorization form specifying the method you would like for these purchases. If your payment information is not already on file with UTUUC, you must submit a Payment Authorization form to be able to bid online. This form can be downloaded from the auction page on the UT website at or picked up at the auction table on Sundays. Once this form has been processed, you will see a bidder number below your name when viewing your online auction statement. Be sure to submit the Payment Authorization form before bidding begins so you are ready to bid as soon as the auction starts. Payment Authorization forms can be submitted after bidding begins, but need to be processed before your account will allow online bidding. Note: credit cards and automatic bank withdrawals will be processed with the final purchase amount of your winning bids once bidding has ended. If you would like to pay by check, please contact the auction team at auction@unitytemple.org. How do I increase the amount of my bid? You can rebid by clicking on Place Bid. Important: Your new bid will replace your prior bid. Can I bid on additional seats for a bid I have already made? Yes. To bid on additional seats, bid for the total amount of seats you now want, as any bid you make replaces your previous bid for any given item. For example, if you have already bid on two seats and wish to add a seat, bid on three seats. Please note that your standing in the queue may change when you rebid to add seats.
4 What is Win It Now (WIN)? Win It Now (WIN) is a bidding option in which bidders may buy catalog items outright at a fixed premium price. This option is only available during the first 5 days of the bidding period. If I bid during the first 5 days of the auction does it HAVE to be a Win It Now (WIN) bid? No. Early submissions can be traditional bids, Win It Now (WIN) bids, or any combination thereof. Can I bid more than the Win It Now (WIN) price during the time that WIN bids are accepted? Yes. Any bid that is at or above the Win It Now price for an item and received during the first five days of the auction will be sold while supplies last. These transactions will be listed in the Items Purchased section of your online auction statement. My bid is not listed? Why? If you placed a Win it Now bid, your item has been purchased and can be seen on your online auction statement. If you placed a traditional bid, you have been overbid and have lost your place in the queue. If you are still interested in the item, you may bid again by selecting Place Bid and increasing your bid amount. Why can t I find an auction item in the catalog? Items that have been sold out through Win it Now purchases are removed from catalog viewing during the auction. How do I find out what items I have won? After the auction, access your statement online through This link is also available year round on the auction page of the UT website. The statement will show all of your winning items and will contain addresses for the events/dinners that you have won with a link to a Google map to the host s address. This statement will also show any donations you made including the telephone numbers of participants attending an event you are hosting. Your current statement and prior years statements are available at any time through the website.
5 What happens if I cannot attend an event - is my seat transferrable? Hosts welcome substitute guests who are members of the congregation provided they are given adequate notice regarding the change. It is important for you to discuss any changes with your host so they can make appropriate arrangements (such as inquiring about food allergies, etc.). I need another seat for an event I m attending and bidding is over. What should I do? Contact your host to see if they can accommodate another guest. If an additional seat/offering is obtained, a donation of the Win It Now bid value of the event should be sent to Unity Temple Accounting with a note indicating it is an auction purchase. Or, a donation of the Win It Now bid value can be made by placing a check with Auction written on the memo line in the offering basket during service. When and how do I get my winning items from the auction? Items may be picked up at the Auction Celebration coffee hour, unless other arrangements have been made between the donor and winning bidder. Finalized statements will also be available at this time and are accessible year round at
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